my room wasn't ideal, 115, near employee break room, and laundry

towels had an over bearing smell of a maple syrup not a laundry soap smell

no quarters for on site laundry

i liked that they had patios they had a fire pit and a pool table the whole experience was great

pool and gym were great! big room

front door was propped open (had been during the day as well) and the back door leading to the parking lot was

the roaches in the room the homeless living in parking lot

to stay elsewhere, and were not very surprised to see the local police arriving as we left the parking lot

smelled like smoke and the kitchen area looked well used

the pet area had feces everywhere

it took several times to get access to the wifi since my last name was spelled incorrectly but the front desk

staff was very friendly, breakfast excellent, shower was goid, and room was clean. it was quiet.

the rooms were clean and the breakfast had a lot of options.

husband was on business and he liked that he had room to park his pick-up truck with a 35ft trailer attached

like the idea has inside pool with family allways enyoy it

large room, pet friendly, indoor pool, nice staff.

room was located to a connecting room where it seemed as though there was a dozen kids in there making so much

plus this one had a bar right of the lobby that also served appetizers and flat breads if you wanted something

good easy to get to location easy on and off the highway lots of amenities bar in the lobby

rudeness of many guests, the non-stop horesplaying in the pool with the kids and parents, the overwhelming amount

the hotel's fault, but there were kids running up and down the hallway and were being very loud

breakfast was great except no milks for young kids over all not big deal

all the parking spots nearest the door were restricted but there was a snowstorm going on.

pretty much the same breakfast every day.

great breakfast!

staff was friendly and helpful, laundry room had 3 washers and 4

location, amenities including laundry, room layout, price

breakfast was instant oatmeal and danishes. i prefer a hot breakfast

very strong odors (pet, smoking, body odor, etc.). will not be staying again.

the last two stays my rooom smelled like dog. they allow pets but i want a pet free room

dont plan on clean laundry

the onsite laundry facility came in handy, as we were there for a week

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

laundry room was out of order my last 2 days

the parking

comfortable room, 24 hour laundry room, 24 hours free drink

laundry machine and dryer only takes quarters so you need 10 quarters each to pay for the 2

cleanliness. friemdliness great breakfast!

liked how they opened the pool with covid 19

pool closed at 10, that was the only reason that we came but we still managed to have a good time

to park in a parking deck instead of at the hotel but the hotel covered the cost of the parking deck

great location, large rooms, breakfast included, friendly staff & pet friendly.

the hotel had a small bar with reasonably priced items

the pool was being maintained the second night and was empty and i have 4 kids

not a very good reception area for checking in not separate from bar and dining

bugs in the first room i checked into, the second room they put me in had the last guest dirty laundry still in

the smell of laundry detergent on sheets

i also wanted to use the guest laundry which was also not

the room was not properly cleaned we found dirty laundry someone left behind the bed!!!

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was

there is no guest laundry

the lady in the breakfast room was super nice

clean and comfortable rooms, great breakfast options, close to crocker park & huntington beach

was happy to be able to workout in gym and thankful for the coffee and bagged breakfast snacks during covid

breakfast was great

the issues they told me they didn't have anything more to issue us cause they wouldn't have clean laundry till

had blood spots on top cover maybe they dont wash top comforter i only see sheets takeing to the laundry room

wifi didn't work in room. toilet was not cleaned. feces in seat and in bowl

price and pet friendly

the location is close to crocker park and the wifi signal is good.

laundry, parking, dining locations are convenient and meet my needs

desk clerk stood outside smoking, and when i went to check out he just said,

room was dirty and smelled like smoke even tho it was a non smoking room, people standing on the second floor

uncarpeted no early check in, kind of sour man from india or pakistan on desk

it was a place to stay and they were pet friendly. no bed bugs.

wifi wasn't working well,walls could have been painted, the smoke alarm wasn't attached

although the breakfast area was open at all times, it was minimal

the staff was helpful and friendly. the breakfast was good.

enough parking space. clean bathroom.

room was clean and comfortable, breakfast was available any time, very nice staff, good price.

-the wifi had a max speed of roughly 10 mbps -- i've had worse, but to put that in perspective your

we wish they would upgrade the wifi.

i know you couldn't do anything about the noise in the parking lot at all hours of the night..

the gym was terrible.

seems like all the the hotels, including this one, had pool and exercise room free breakfast, wifi

went there to stay because it was a trip job and i went specifically to that hotel because the laundry and i

cleanliness, breakfast, kindness ud83dude0b

somebody in a room next to ours was smoking marijuana and the whole hallway smelled like it

they are pet friendly and offer breakfast.

discrepancy in extra fee per pet between booking

beds were uncomfortable in middle of night hear kids running up and down hall and slamming doors

pool was closed whole time here and that was the main reason we went there

bar/restaurant area could've been open since the pool was open and it advertised starbucks coffee and that was

thing was great pool a little smaller then i thought but clean quite and staff was wonderful had a good

wifi was kinda spotty

kids loved the pool and i love the around the clock coffee

room next to us had noisy kids, but i understand that that happens, sometimes

pool was not open ud83dude15

great breakfast great stall pleas add flavored creamers to breakfast and coffee

complimentary breakfast /indoor pool

no stairs which we requested and there was a first floor laundry

i was told 2nd shift didn't do laundry & there were no more clean towels

no toilet paper all machines in laundry room broken (promoted amenities)

not a good breakfast... very little to choose from.

blocked off parking spaces

the pool and dining room was closed because the virus but the room was wonderful and for cheap.

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

also, the bar was not open for drinks or snacks

5 hour drive, someone tampered with my car in the parking lot and derailed our entire first day of our trip

clean room; clean parking lot and ground area

breakfast is pretty good. fitness center and laundry machines available for use

place had everything you needed to cook inside also a gas grill outside built in pool, area to sit outside was

the room was clean, they took pets and morning staff was very friendly and helpful.

the kitchen was

we had asked for early check in

confirmed twice with front desk that hot tub was open and that they had guest laundry

i didnt like the laundry room so much. the dryer didnt dry my clothes on the first cycle.

the reason was airport shuttle, breakfast and laundry facilities with the bonus being a pool

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a

there was no bag for dirt laundry

there is no free breakfast, but that wasn't a big deal for me

the breakfast was not included in the stay, which we didnt discover until we arrived and saw the sign

restaurant hours, bar information, wifi connection, vending and ice machines, nearby shopping, etc

a few sketchy people in parking lot when we arrived.

walmart is across the parking lot as well as some restaurants

hotel shuttle

good shuttle service

the pool and hot tub

brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable

nice staff, clean and comfortable. good shuttle

also loved the free laundry

i also liked having a pool table & bar available in the lounge area

there is only one desk chair to sit in and the bean bag chair is fine for kids, but you have to find something

really nice, well appointed rooms with comfy beds, and no pet fee

was my birthday and i really enjoyed the wxyz the bartender was very nice and enjoyed the pool

down i found was there was no change machine in the laundry room

laundry facilities were good

) was collecting laundry from the laundry room

she was doing laundry and was gone for around 10 minutes

she was receptionist and laundry

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

comfortable bed. extremely clean. free laundry.

love the free laundry facilities

great location. quiet. clean. laundry room very convenient. all around great value.

access to laundry room/ gym and no extra charges

, still very friendly and supportive staff, comfortable, clean room, shuttle to airport, good wifi connection

i didn t need the wifi

nothing. an airport shuttle would definitely be an added benefit.

the airport shuttle was

were a little noisy and the ev charger was out of order (no fault of the hotel, but it was part of why we chose

has laundry room

was no wifi at all over the whole weekend

(a smoking room doesn't mean you need to smell like you smoke

towel on the back of the door in bathroom bath mat had dirty footprint wifi password was never shared

had a small kitchen sink (though not a kitchen)

no laundry

the 2nd level by the laundry room smelled really bad

the gym needs to be really cleaned

could definitely use some upgrades. it was fine but kids concerning after dark.

this point there is no continental breakfast until covid resides

there was lots of yelling kids at pool

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

location from airport is great and staff with early check in were very accommodating

love the employees, love the pool and spa

sink drained slowly. i was unable to connect to free wifi.

i said i already did they told me to find one of my maids she said i have no towels i said the laundry room is

the wifi would connect to only some of our devices

continental breakfast arrangement appeared to be adequate but did not meet full description as depicted in the

dark parking in back

and the pool were closed down due to covid 19

the smell was unbearable long day on the lake we decided to stay but i slept with my clean laundry smelling

the pool wasn't in service

i want a smoking room.

the pool was closed

there was an outdoor pool available

breakfast was very nice with a lot of choices

it was clean beautiful and plenty for the kids to do in the area.

breakfast was great. cinnamon muffins the best.

the hotel was beautiful! very clean and quiet. breakfast was fantastic!

breakfast

were fumes from the laundry pervading the entire ground floor

rooms were great and liked laundry facility

room smelled like dirty musty laundry, there were no towels

property was clean, quiet and had a guest laundry which i used

the hotel also had a laundry room and fitness room that i did not use

after an hour he went to laundry area & they gave us towels

there wasn't anything i didnt enjoy, only that the pool was closedud83dude22..

wifi speed was so low all the time

the shuttle lady driver so sweet and

main entrance is at the back of the hotel, not easily identifiable in my opinion, and the parking is tight given

pool and laundry room,

the breakfast was really goood, a lot to choose from.

good facilities; however, what i liked the most was the customer service, from the reception, breakfast area,

cleanliness, location, pool, room and breakfast.

-free parking - the pool (to relax, it s not an olympic pool) -close to

there was no laundry facility, had to go to another hotel

they said they were still doing laundry and that we would need to wait

the rooms were a great value and we utilized the laundry facility as well

working pool, luke warm hot tub, no working laundry

compared to others this close to airport this is hands down the nicest and includes a shuttle

the shuttle from the airport was convenient (call and they come get you) and the shuttle driver (billy)

pool was down for updates but looked nice

food for breakfast and had a shuttle waiting for us

having a separate sleeping area from the living room/kitchen and dining area i so nice

the woman working the front desk was amazing. pool was clean, rooms were clean.

he was able to find one bar in the laundry room

not in the laundry, not in the room, not in the bedding

need coin laundry inside.

great to have breakfast when you wake up on cite before starting day

thing i didn t like is the parking lot had only one light post working

the clerk just said she was only there to do the laundry and wasn't very fluent in english

daily that the laundry room would be available to use, but alas, t'was not to be

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

laundry area was clean but only 1 washing machine

breakfast could be chosen different, n take out laundry room garbage on time

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

only issue would be laundry area and you have to pay to clean clothes

we stayed for four days, one thing we didn't like was the laundry system

room had an odor of previous guests cooking and dirty laundry

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

no place to do laundry

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no laundry bag in closet

room service late express never answered their phone

very friendly staff. always smiling and offering to help. kid friendly. pool was great.

room smell old and no breakfast which i expecting with the price per night $83 parking is very good a lot of

maybe a few more options for breakfast meat & fruit besides only sausage links and apples

no wifi, no pool, no breakfast, smelled awful.

u have to walk outside to go to the main lobby for breakfast

good parking from lot to room; can see from room window if u get the spot

had to wait for them from laundry i was told

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

had everything i need including laundry

have to pay for wifi

fridge and microwave and free wifi

self laundry facility was in the hotel

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

throughout room and public areas, everything up-to-date, wi-fi easy, staff super-nice,parking

do a lot of traveling, for the area i thought the drinks at the bar were a little oner priced

great having the laundry room but many of the machines were broken

great laundry facilities and easy on and off the highway

terrible laundry staff

charged a $76 fee after for my pet after i left which they never mentioned

breakfast could be better, but save money cooking on kitchen.

the laundry on floor 6 was out of order

also the laundry facility was terribly messed up

the laundry doesn't work on either floor

laundry facility needs updated working facility

laundry room was too small

no towels room not that clean and no laundry bags

trash carts and laundry carts were left in the hallways blocking some exits

i go up to room and laundry carts everywhere even when i left that morning

the hallway was dirty and there were laundry bins in the hall way all night

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

asked for laundry service and they returned it without being washed and we had to wait 1 hour before

about 10 unruly kids jumping and splashing about

food in bar on 32nd floor was disappointing.

the hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very

a nice gym

the bed was great nice tv room service was great

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

in room breakfast was excellent

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

nice corner view breakfast was excellent

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

joe at the bar was exceptional...location was key..they got us an early check in as requested.

they even gave us an early check in which was great

pool and gym were nice but i couldn t find any place to change my clothes

it was kids run up and down the hallway all night kept me up

internet is slow. no toiletries provided. no slipper. no microwave oven. no coin laundry.

also they have now added a spa - great reason to come back

friendly and helpful staff, the gym, location was excellent.

room service was ok but could have been better

i made the reservation the women told me that the spa was same day reservations

there were no laundry bags for dirty laundry

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

then after our second day nobody cleaned our room or took dirty laundry

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to

functional elevators, really nice staff, great breakfast and kickback food selections; self-laundry big plus;

that we didn t like although it would be nice if they had a laundry facility in the premise

not a huge deal, but when your traveling with kids it just doesn't work

it was mildly annoying because we prefer to sleep in darkness, and we had a pet that was curious about the

beds were too soft. no microwave in the room. basic wifi to check email was bad

breakfast was simple due to covid but it provided us with our basic need

housekeeping left dirty laundry throughout the hallway til 8ish

a discount or free breakfast would be a great addition to the stay

fitness gym well provided and functioning

i had to leave early and was not able to have breakfast - next time.

no room service

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

loved the extra touches with the purity coffee in the room the gym was also nice

rooms are small, but what they lack in space they make up for with class and character

no gym, empty downtown, not the hotels fault, though it felt soulless

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

however, there were some issues: guest wifi did not work

there was a full kitchen and fireplace

great location. large room with kitchen. hot breakfast provided

excellent breakfast

the room was right above a loud bar that was open until 2 am

had to help a maid untangle sheets because laundry left them in a huge bin unfolded

no washers available. laundry service only. no self parking available, valet parking only.

they charged me additional fees that were very expensive for my pet that i was not told about in the beginning

establishing the wifi connection was unnecessarily complicated, with multiple screens

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of

excellent hotel and pet friendly. comfortable room and bed. friendly and helpful staff.

only complaint would be that the mini bar had no options in it

breakfast hours started at 8:30am. we checked out of our room at 8am.

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

the rooms, the restaurant, room service. the cost

a lot of nice venues in hotel. gym was great. great location.

room service that never came

the hotel is not serving room service i assume to covid

the wifi was weak and i had work to finish so that was a bit frustrating.

the pet area was cool but no artificial grassy area

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

the complimentary laundry was also on our floor

laundry and dryer machine available, which was en unexpected extra plus

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

this was a king and a set of bunk beds and kids play area

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

i could have used more bags in the room for our dirty laundry

fitness room and guest laundry were closed.

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

the rooms were very clean and my kids loved the pool

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

elevator. laundry room.

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

the shuttle could came picked us up. also smell of subway made me hungry.

nice complimentary breakfast in the morning

first room 125 they put me in was noisy, next to laundry, they moved me to another room

cookies and popcorn at check in. new construction. great breakfast and breakfast hostess.

the facility was clean from the rooms, to the hallways, all the way to the pool

very clean. beds were very comfortable. breakfast was great. facilities very well maintained

suite, the breakfast area and the lobby are larger than they appeared in the on line pictures

minor, but it would have been nice to have scrambled eggs and sausage or bacon as an option for breakfast, but

location & it s pet friendly

breakfast was just a grab and go which was somewhat disappointing

4) they said there might be a pet fee

clean, quiet, friendly, specially pet friendly!!!!!

exercise room, laundry room, & outdoor fire pit.

i liked how i could do laundry at any time

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

rooms were comfy and clean, even had laundry on

the laundry room smelled like urine

- no laundry bags, no in room directory (e

close to the hospital and laundry facility on site

laundry room

near cleveland hospital. laundry services

very clean. great location for cleveland clinic. nice pool but too low water.free laundry

convenient with laundry and gym room

kitchen area needed silverware

close to cleveland clinic and the shuttle came everyday

when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn

the clinic shuttle buses made it convenient and quick to get around the medical buildings

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market,

the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement

room service was exceptional and the bathrooms are huge and nice.

room service was quick and delicious

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service

it was a real apartment with a full kitchen, breakfast bar, living room area with couch and desk, sleeping

i liked the the pool the back fireplace and the gym

the staff gave no info on wifi until i asked

breakfast ended at 9:30am instead of 10:00am.

there were places for kids to run off energy

the wedding venue stage and bar area

excellent friendly staff. restaurant and bar staff, food, and drinks all good.

location .. amenities .. bed comfort .. early check in ..

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

smoking in front

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

wish they had laundry sevice and some vegetable salad for breakfast

no laundry service

the wifi was out most of the stay.

wifi was erratic, which made it a bit difficult at times to get work done

- gym needed remodeling (water leak)

the shuttle and the friendliness of the staff.

and then i took a shower and there was a half used bar of soap with hair on it

my children and i love the gym was open 24 hours

that the pool wasnt open so not much for my kids to do.

higher toilet, had a very noisy shower door, office had no quarters to facilitate laundry machines

but the breakfast was the biggest surprise, wow

friendly staff. spotless room. comfortable beds. great breakfast with lots of fresh choices

the staff was very helpful and friendly. the breakfast had a nice variety of foods.

breakfast was fabulous, staff were friendly, and everything was clean

room service, room was extremely small, bath tub was disgusting and was not properly cleaned, old

my pet eas allowed bo question asked

the staff was friendly. we travel with our pet and it felt very pet friendly.

pet owners

smoking room, didn't have carpet floor

very nice people, really clean facility, free breakfast.

the wifi wasn't working when i stayed.

it was clean, pool was warm, staff was friendly, breakfast had a lot of variety!

great breakfast and pool!

there was construction going on and the pool was closed

needs really replacing its sunken in the middle and of course the towels are too small and the laundry detergent

no pet fees

it is pet friendly

meals were being cooked outside in the parking lot by patrons

the beds, cleanliness and the parking was convenient

breakfast and bathroom was small

even though the parking lot only had a few cars, we were given the only room in the hotel with zero view

the breakfast time till 10 am would have been nice for late arrivals the night before

hanging on wall by one screw half didn t work holes in bedding staff doesn t care also the pool is broke

the pool was closed

the laundry room was only one machine and occupied the entire time by long-term construction tenants

parking was good

wifi didn t work, couldn t find anyone after 9 pm to assist me

pet friendly part of this hotel needs to be evaluated

pet rooms should be in a certain section for those with pets

it was a newer hotel in a safe location. nice lobby, pool and guest laundry room.

guest laundry

the staff, especially the woman who took care of the breakfast each morning, the housekeeper from our floor,

good choices for breakfast nice that coffee was available all day

friendly staff, comfortable beds, indoor pool, fitness center, mini shop, parking in front of the hotel, very

ice machine worked, laundry room wasn t open, pool was down

also,at one point very loud kids at pool un attented by a parent for long periods at a time n all hours even

pool was unavailable , and the key entry from the outdoor space did not work

i was disappointed that the kitchen or bar weren't open for dinner and there didn't seem to be any room service

a lot of kids running around all day and night