has laundry room

was no wifi at all over the whole weekend

i liked kitchen area in room

had a small kitchen sink (though not a kitchen)

the kitchen area

the 2nd level by the laundry room smelled really bad

no laundry

red cross placed us in this hotel with my family and i with the knowledge of the hotel is pet friendly

it was very uncomfortable being that we had kids with us at the time, we’ve stayed here multiple time in the

the breakfast is good and hot nice place to eat.

the beds afford the best possible nights sleep and the indoor pool was off the chart enjoyable

no room service at all on a two day stay even though sign in room says wayer and snacks refilled daily

cleanliness,pool,gym

part of hotel under construction, pool and hottub looked a bit dated.

there was lots of yelling kids at pool

very clean. good breakfast.

breakfast was great and a good variety of choices each day

clean, updated, pool, fitness center, centrally located

friendly staff, airport shuttle, breakfast, everything seemed new and clean.

i didn t need the wifi

liked the amenities of the hotel especially the laundry room

free laundry, great beds, good staff

beyond that, the rooms are clean, and well-maintained, free laundry facilities, each room comes with a kitchenette

access to laundry room/ gym and no extra charges

the hotel is packed with amenities like fully stocked kitchens and free laundry

laundry facilities were good

down i found was there was no change machine in the laundry room

she was receptionist and laundry

she was doing laundry and was gone for around 10 minutes

) was collecting laundry from the laundry room

the pool and hot tub

advertised a pool and hot tub, but when we got there they said it was closed

spent hours trying to operate it until finally got room service to do it

brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable

thing was the pool area could use a slight make over

wifi was good

adequate wifi

complimentary breakfast not provided

information we received said the hotel had room service

the staff members were very friendly from the driver of the shuttle bus till the room service team

confirmed twice with front desk that hot tub was open and that they had guest laundry

i didnt like the laundry room so much. the dryer didnt dry my clothes on the first cycle.

was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was

there was no bag for dirt laundry

laundry & snacks/food at front desk was a great bonus

also loved the free laundry

pool table,,bar area and the room layout

gym could be better

is pet friendly and truly is not a side comment but really show love to those with pets and

shuttle is run in an efficient way

no stairs which we requested and there was a first floor laundry

i was told 2nd shift didn't do laundry & there were no more clean towels

no toilet paper all machines in laundry room broken (promoted amenities)

the size of the room and fu kitchen.

stains all over it pee and other stuff,room and hallway smelled like urine desk clerk had kids running around

rooms were great and liked laundry facility

do not take the room close to laundry, you will hear loud sound during night.

property was clean, quiet and had a guest laundry which i used

laundry service is on the 4th floor, costs about $6 to wash and dry per load

stayed on the first floor next to their staff laundry room which was a bit noisy and my dogs were triggered by

after an hour he went to laundry area & they gave us towels

plenty of free parking

the pool water was very cold

the shuttle lady driver so sweet and

breakfast, was ok

pool and laundry room,

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused

pool was under renovation during our stay

the breakfast was really goood, a lot to choose from.

the hostess in the breakfast room was not as professional as i would've expected.

there was no laundry facility, had to go to another hotel

they said they were still doing laundry and that we would need to wait

working pool, luke warm hot tub, no working laundry

the rooms were a great value and we utilized the laundry facility as well

pool not working

the wifi did not work with my chromebook laptop

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

5 hour drive, someone tampered with my car in the parking lot and derailed our entire first day of our trip

selected this hotel because of the indoor pool

the wifi did not work and all the staff did was give us a 1-800 number to call and they still couldnt

breakfast is pretty good. fitness center and laundry machines available for use

we had asked for early check in

wanted a pool for my boys

breakfast is pretty good. fitness center and laundry machines available for use

parking

gym hours closed at 10 pm--we are on west coast time and like to work out in the evenings so this

the grab & go breakfast was a great idea for an early flight

very friendly staff. clean room. good and easy parking.

provided a shuttle service to the airport

i had some trouble connecting to wifi so i called the desk and they quickly fixed the problem

breakfast was great. cinnamon muffins the best.

it was clean beautiful and plenty for the kids to do in the area.

it was supposed to have a large kitchen corner counter and larger kitchen table

i love the breakfast and i love the location and the room

i liked everything about the property. wish on the weekends that the pool stayed open to 11pm

need coin laundry inside.

not in the laundry, not in the room, not in the bedding

he was able to find one bar in the laundry room

room was nice , breakfast buffet was excellent

free parking on ad when i arrived i was hit with a 50

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

staff and laundry area locked for guests only

daily that the laundry room would be available to use, but alas, t'was not to be

breakfast could be chosen different, n take out laundry room garbage on time

the clerk just said she was only there to do the laundry and wasn't very fluent in english

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

only issue would be laundry area and you have to pay to clean clothes

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

we stayed for four days, one thing we didn't like was the laundry system

room had an odor of previous guests cooking and dirty laundry

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

had everything i need including laundry

had to wait for them from laundry i was told

99 charge per device for wifi

service is horrible, no electricity when i arrived, so i couldn t check in, you have to pay for wifi which is

no place to do laundry

no laundry bag in closet

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no complimentary breakfast

all the stay was good, but there where kids running the halls making all kinds of noise that was coming through

no wifi, no pool, no breakfast, smelled awful.

the staff was awesome and they have the best breakfast

clean good location would like full kitchen and complimentary breakfast

u have to walk outside to go to the main lobby for breakfast

breakfast service area, the waffle maker is a nice touch

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

self laundry facility was in the hotel

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

throughout room and public areas, everything up-to-date, wi-fi easy, staff super-nice,parking

pool/hot tub hours were great and fresh towels were ample

great having the laundry room but many of the machines were broken

great laundry facilities and easy on and off the highway

terrible laundry staff

i loved that it was like a tiny apartment! it had a full kitchen!

beds and wifi!

breakfast was really good and our room was really comfortable and nice

parking was questionable

they better expand the gym instead of having this, so called, pool

the location is perfect, and very pet friendly. breakfast is great.

breakfast s were amazing, probably the best i have ever had at a hotel that serves breakfast

there is no guest laundry

the breakfast was delicious

breakfast is free and there are both hot and cold options

breakfast was a helpful plus

breakfast was great

the issues they told me they didn't have anything more to issue us cause they wouldn't have clean laundry till

had blood spots on top cover maybe they dont wash top comforter i only see sheets takeing to the laundry room

pet friendly and free comfortable beds

wifi didn't work in room. toilet was not cleaned. feces in seat and in bowl

pet stays free

guest laundry washing machine was broken

location appearance cleanliness staff facilities, needed to do laundry. was a great help.

kids loved the pool area

lack of amenities but no fault of hotel. pool gym and breakfast closed due to covid19

parking is awkward

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with

and also under the wrong name made me come to the front desk to put all the information in again wifi was not

has tgifridays and a local pub in the parking lot

nice kitchen easy parking great staff

it just have pet smell

that's a plus when you're traveling with kids/family

whole hotel smelled like marijuana which was upsetting being i had my kids

whole hotel smelled like marijuana which was upsetting being i had my kids

pool is rather small for a property of this size

breakfast was so nice and the cook was very accommodating- ashley at the front desk was the

the smell of laundry detergent on sheets

told there was a laundry room on the 3rd floor

bugs in the first room i checked into, the second room they put me in had the last guest dirty laundry still in

i also wanted to use the guest laundry which was also not

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

dont plan on clean laundry

the onsite laundry facility came in handy, as we were there for a week

laundry room was out of order my last 2 days

everything, especially the fireplace!!

location, amenities including laundry, room layout, price

staff was friendly and helpful, laundry room had 3 washers and 4

if hotel want's to keep high ratings they need to stay away pet friendly or is pet friendly is the choice then

nice room, kitchen being available was a huge plus.

the breakfast was very very simple. oatmeal and muffins. a little disappointed.

bathroom were clean, lots of thick fluffy towels, staff were friendly and competent, nice free breakfast

the room was beautiful, the staff was wonderful, the pool was very nice, and the breakfast was surprisingly

the pool was great. the room was clean as well as the surrounding area in lobby.

and i specifically chose this hotel for the pool

the pool!!!

amazing place, loved everything until the guy from the kitchen ruined it,

they quickly gave us another room that was identical to first one their breakfast was great and staff were

large room, pet friendly, indoor pool, nice staff.

the lobby where breakfast was served it was extremely hot.

parking was a little tricky - an event was taking place at the hotel

laundry, parking, dining locations are convenient and meet my needs

room was dirty and smelled like smoke even tho it was a non smoking room, people standing on the second floor

closer to places also you can bring in a pet

uncarpeted no early check in, kind of sour man from india or pakistan on desk

it was a place to stay and they were pet friendly. no bed bugs.

room was clean and comfortable, breakfast was available any time, very nice staff, good price.

breakfast was simple but good

the breakfast was horrible, but the food was available all day and night food like juice, cereal,

breakfast was good

food/gas nearby as well as continental breakfast

my room wasn't ideal, 115, near employee break room, and laundry

no quarters for on site laundry

towels had an over bearing smell of a maple syrup not a laundry soap smell

shabby, first thing you see when parking is rat traps

the hot tub was broken which was a bummer but we were still able to relax in the heated pool

also the laundry facility was terribly messed up

extremely rundown ice machines not working no quarters for laundry etc. i could go on..

laundry room was too small

laundry facility needs updated working facility

in the laundry room is filthy it needs to be thrown away and a new one brought in

the hallway was dirty and there were laundry bins in the hall way all night

trash carts and laundry carts were left in the hallways blocking some exits

no towels room not that clean and no laundry bags

i go up to room and laundry carts everywhere even when i left that morning

the free wifi was difficult to get on

originally added extra items to my room service tab

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

in room breakfast was excellent

nice corner view breakfast was excellent

the bed was great nice tv room service was great

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

desk, room service and lobby bar were excellent

people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our

absolutely a fantastic experience. from the check in to the late check out perfect

it's really just a kids pool

asked for laundry service and they returned it without being washed and we had to wait 1 hour before

it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and

of the lake waterfront, good restaurants and a rooftop bar, and a nice swimming pool that the kids in our group

pool,location,and gym

view was amazing from our room snd the pool was perfect

the kitchen & size of the room.

the roaches in the room the homeless living in parking lot

to stay elsewhere, and were not very surprised to see the local police arriving as we left the parking lot

walls are gross, kitchen stove sticky, the floors were not washed there were spill marks and sticky stops all

bed was uncomfortable, room was dirty, kitchenette was barely functional, bugs, and the bathroom was

internet is slow. no toiletries provided. no slipper. no microwave oven. no coin laundry.

room service and valet parking

they also had to wrangle all of the hockey kids the parents never watch

we liked the burger & bar offer. it was worth it & everything was great

from the hotel convenience store - staff happily insisted that they order a light meal from the kitchen for me

that we didn t like although it would be nice if they had a laundry facility in the premise

this hotel is offering daily room service for making beds and linens- thank you

breakfast was great. well prepared and presented

not a huge deal, but when your traveling with kids it just doesn't work

we also received room service and it was delivered in a quick manner; she was super sweet

there were no laundry bags for dirty laundry

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

questions cleanliness of laundry

there is a pool, hot tub, guest laundry and workout room on the bottom floor

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to

awesome location, excellent room, and amazing breakfast.

had a full size fridge with a mini kitchen and cupboards

plenty of room, nice kitchen

2 night stay and room service did not come after 1st night

free wifi

no gym, empty downtown, not the hotels fault, though it felt soulless

great valet service and bar and food was amazing as well

rooms are small, but what they lack in space they make up for with class and character

didn t enjoy the room service option

loved the extra touches with the purity coffee in the room the gym was also nice

housekeeping left dirty laundry throughout the hallway til 8ish

the restaurant and bar was closed aswell as the pool and no breakfast was served

went well from the check in to the restaurant for breakfast

great room, great gym, the higher floors have a great view.

location and set up with the restaurant and bar were convenient

no washers available. laundry service only. no self parking available, valet parking only.

had to help a maid untangle sheets because laundry left them in a huge bin unfolded

great location. free breakfast. good wifi.

adjusting ac unit musty odor in bathroom/damp smelling difficulty getting on wifi without joining your hotel

the breakfast buffet each morning was delicious and well stocked with a wide variety of food choices

everyone from the valet to the front desk to the bar and amenities were so personal but at the same time

the lobby and gym are nice

towels were worn. no room service done yet when we got back sunday afternoon.

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

gym is outdated. breakfast is terrible, restaurant is mediocre.

on site parking very dog friendly room service food tasty

could not get room service after 10 pm but ordered from a local gyro place and the food arrived quickly, was

the hotel is not serving room service i assume to covid

the pet area was cool but no artificial grassy area

room service was incredibly over priced.

i could have used more bags in the room for our dirty laundry

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

fitness room and guest laundry were closed.

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

wifi did not work well!!

it took several times to get access to the wifi since my last name was spelled incorrectly but the front desk

pool not working, cable not working, wifi not working and breakfast not too good.

front desk staff very friendly and efficient. clean hotel and rooms. great breakfast.

nothing working in hotel pool broke ice machine broke elevator not working

breakfast was excellant, great selection of hot and cold items

the complimentary laundry was also on our floor

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

laundry and dryer machine available, which was en unexpected extra plus

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

pool area could of been a little warmer as well as pool water but hot tub was great

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

elevator. laundry room.

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

the shuttle could came picked us up. also smell of subway made me hungry.

i requested an early check in and the room was ready upon our arrival

laundry on site

i like having a kitchen so i could make a simple dinner

the pool was well kept

breakfast was nutritious and healthy. the coffee was good. i liked the tea as well.

gym was clean and breakfast was very good

we had to go to the linen/ laundry room to get extra towels

out door pool

wifi was slow and unreliable for a business traveler

it didn t have a indoor pool

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

, laundry services, & wake-up calls

staff are petty theives who steal change and laundry quarters

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

access to workout room laundry room

for different linens at the front desk and was told they had none because the person who does laundry during

only thing i did not like was having to pay for your own laundry

t do breakfast just the thought of having to walk or drive to main lobby if there was some type of

liked having access to a kitchen and the convenience of being able to cook my own meal

dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and

i like that we can open the window for fresh air. also like the laundry facilities.

they can improve the gym, but more equipment

the pool was nice

pool and hot tub was nice

swimming pool kids were happy nice comfy beds

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

nice fitness center and pool too

chlorine smell was super strong in the pool area

the pool was not working for the kids

the bacon at breakfast was like leather.

free laundry services, clean, spacious

24/7 free laundry, bet was comfy and decent shower

parking and accessibility not convenient

pool is advertised and was the main reason to stay, i'm a nurse and just wanted a nice environment

guest drop off area is not covered and parking near the lobby is very limited

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

the room i received was not well vacuumed and old laundry baskets were

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

to find, easy access to freeway, national park, shopping, food nearby, ample parking, comfortable bed and pillows

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they

i was told by desk when i checked out that they do not do room service for an overnight stay

really wasnt anything that we didn't like, we just didn't have time to check the pool out and we forgot to bring

ample parking

s no swimming pool or guess laundry area

no laundry room to wash

room was right next to laundry on first floor and that woke me up at 7 a

the breakfast and laundry room and better room service no extra towels

the staff was very helpful and polite.ii liked that my pet was allowed to stay.

and my wifi never got connected

could use more parking

the kitchen staff was not pleasant and not accomodating

gym has been upgraded with new equipment from last year.

they also had a pool and small gym

laundry machine and dryer only takes quarters so you need 10 quarters each to pay for the 2

comfortable room, 24 hour laundry room, 24 hours free drink

comfortable and rooms are roomy, love the kitchen.

except the pool and hallways was nice

i loved everything but the breakfast could have a little more variety.

very clean, and very clean laundry,

the laundry room smelled like urine

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

exercise room, laundry room, & outdoor fire pit.

i liked how i could do laundry at any time

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making

laundry room

near cleveland hospital. laundry services

i noticed there was on in the laundry

the self service laundry was great and the shuttles to and from the hospital was great as well.

convenient with laundry and gym room

thankfully we were able to get a shuttle to the food court at cleveland clinic

my kids are very picky and i paid 1650 for them to have fruit and bread

convenient with laundry and gym room

it was very beautiful and well kept. perfectly clean! great room service too!!

complimentary breakfast /indoor pool

pet friendly. very good breakfast

easy access to interstate. lots of free parking. wifi was very good.

was much noise between pets and little kids by the hallway earlier

staff were exceptionally helpful, and friendly to our pet and us

they did not salt the parking lot and it was a sheet of ice in the morning

accomodations in the lounge area with a bar and breakfast / coffee

the staff was friendly. the place is very clean. pool area clean and safe.

pool is a little small

upper floor rooms should ve been available because the parking lot wasn t very full

also, wifi is part of life now

we wish they would upgrade the wifi.

the gym was terrible.

breakfast was above average for sure

location, comfortable beds and great breakfast

the cafe breakfast was great and so was the bar and speakeasy

breakfast bar is by far the best i have ever enjoyed during any of my many travels

the dining area and breakfast and lunch area were lovely.

the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement

both restaurants plus room service were top notch

went there to stay because it was a trip job and i went specifically to that hotel because the laundry and i

no smoking means no smoking

good location, pet friendly and offered a decent breakfast selection

no smoking rooms smelled liked weed which didn't bother but was strong that i could've got blamed foe

breakfast was fine