i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with

has tgifridays and a local pub in the parking lot

instead they have in the room stove, refrigerator, cabinets, i can say like a mini kitchen and we can cook

also many drunk and shady characters in the parking lot

breakfast is not what you would expect at a hotel with this rating, but i have used extended stay

guest laundry washing machine was broken

location appearance cleanliness staff facilities, needed to do laundry. was a great help.

no, not really. just a little too much chlorine in pool area. otherwise, no complaints

kids loved the pool area

pool was great and breakfast was exceptional especially with kids!

liked everything, the fitness room, the pool

beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean

breakfast staff were excellent

pool is rather small for a property of this size

staff was very friendly and the breakfast was excellent.

the rooms were a great value and we utilized the laundry facility as well

working pool, luke warm hot tub, no working laundry

there was no laundry facility, had to go to another hotel

they said they were still doing laundry and that we would need to wait

wish pool was open until at least 10

stayed on the first floor next to their staff laundry room which was a bit noisy and my dogs were triggered by

laundry service is on the 4th floor, costs about $6 to wash and dry per load

rooms were great and liked laundry facility

the hotel also had a laundry room and fitness room that i did not use

were fumes from the laundry pervading the entire ground floor

pool and laundry room,

excellent hot breakfast

in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility,

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused

great variety for breakfast

after an hour he went to laundry area & they gave us towels

the breakfast was good and the room with the kitchen was nice.

no shuttle service

the staff in the breakfast area! very kind and accommodating!!

that yogurt machine yep i would like to come back once the remodeling starts was no lift in the kitchen

were a bunch of kids playing hockey and making a lot of noise in the hallway at 930 at nite but when i called

i did not use the fitness center but i did not like how it was inside the pool area either

also, as we were leaving, my kids weren t feeling good and the gentleman at the front desk gave the water

no kids running the halls

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

laundry on site

i wish the pool was open but understand during this pandemic

traveled with our dog and found out upon arrival that the pet fee is $75 (not indicated on booking

the wifi worked well

breakfast bar wasn't fully open or the pool

breakfast could be chosen different, n take out laundry room garbage on time

laundry area was clean but only 1 washing machine

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

the clerk just said she was only there to do the laundry and wasn't very fluent in english

weekly rates made multiole relocations easier, tgere is a gym, laundry, free breakfast and delicious coffee

only issue would be laundry area and you have to pay to clean clothes

room had an odor of previous guests cooking and dirty laundry

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

we stayed for four days, one thing we didn't like was the laundry system

not in the laundry, not in the room, not in the bedding

he was able to find one bar in the laundry room

need coin laundry inside.

also only comfort inn we stayed at that did not have wifi

the free breakfast was full of choices

we had to go to the linen/ laundry room to get extra towels

pool was nice

the wifi worked very well for my laptop but not on my iphone - not sure why

the staff is friendly & helpful. the breakfast is exceptional!

the pool was not in the sun.

access to workout room laundry room

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

staff are petty theives who steal change and laundry quarters

, laundry services, & wake-up calls

the room was wonderful. my kids loved the pool. very calm and peaceful.

food for breakfast and had a shuttle waiting for us

the breakfast was great also

the size of the room and kitchen space.

shuttle was available, receptionist was helpful, even at that hour

for different linens at the front desk and was told they had none because the person who does laundry during

only thing i did not like was having to pay for your own laundry

i enjoyed the fireplace

there were plenty of things to occupy kids

the pool was nice, the staff professional, the room clean

i like that we can open the window for fresh air. also like the laundry facilities.

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by

loved everything from our room, to the pool and hot tub, to breakfast with starbucks coffee and the drinks

last night kids were running down the hall, opening and shutting doors

last night kids were running down the hall, opening and shutting doors

had everything i need including laundry

had to wait for them from laundry i was told

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

front desk employees are nice and the queen rooms are very spacious also, the free wifi of course who

a pet-friendly motel, there was nowhere nearby that was good for walking the dog

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was

a real breakfast, eggs, waffles, toast, bagels, cereals etc

the convince of the parking

the staff i encountered was nice; they have a breakfast of eggs, sausage, waffles, cereal, bagels, and toast

no wifi

no place to do laundry

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no laundry bag in closet

the breakfast was very good. all the staff was excellent--very helpful and friendly.

loved the fact they had 24hr shuttle

great laundry facilities and easy on and off the highway

great having the laundry room but many of the machines were broken

terrible laundry staff

dirty areas/things and the staff at check in barely spoke english and didn t explain about wifi password,

charged a $76 fee after for my pet after i left which they never mentioned

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available

screaming in hallways , kids running around , people getting ice from ice

the breakfast was so good and consistent

the staff were incredibly helpful and friendly. the pool was great for the kids.

24/7 free laundry, bet was comfy and decent shower

free laundry services, clean, spacious

parking and overall access to building entrance

very little parking close to the front

i loved the kitchen option, bathroom & amenities were nice

self laundry facility was in the hotel

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

location and free parking for our trip

didn t eat any breakfast no room service for the two night they didn t even clean the room or change the

comfy beds great pool

i was told by desk when i checked out that they do not do room service for an overnight stay

parking was good and the location was great for easy access to the scenic railroad boarding station

my kids slept on the floor

the hotel the lounge the breakfast an the rooms

managers reception, breakfast buffet and the friendly staff.

june 29th was my mom's birthday and the bar staff sang happy birthday to my mom and gave her a piece of cheesecake

pretty petty

also, charging $10 per night to park your car is a little insulting, since it is not 'in town' parking, or at

and my wifi never got connected

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

the room i received was not well vacuumed and old laundry baskets were

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

trash carts and laundry carts were left in the hallways blocking some exits

no towels room not that clean and no laundry bags

i go up to room and laundry carts everywhere even when i left that morning

the hallway was dirty and there were laundry bins in the hall way all night

the location and the room service was great.

the breakfast and laundry room and better room service no extra towels

no laundry room to wash

room was right next to laundry on first floor and that woke me up at 7 a

s no swimming pool or guess laundry area

parking sharing with restaurant.

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

the bed was great nice tv room service was great

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

originally added extra items to my room service tab

nice corner view breakfast was excellent

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

requested a early check in, a month before my stay

i asked about getting some food off the menu only to be told that the kitchen had closed

great bar and restaurant

pool and gym were nice but i couldn t find any place to change my clothes

the staff in the morning for breakfast was very friendly

breakfast was great. cinnamon muffins the best.

pool was not clean

hotel was quite nice, good parking and close access to roads/freeways/airport etc

the separate bedroom and very nice kitchen

also, maybe it says it in the description but we didn't realize that the rooms have a legit kitchen equipped

we loved the fireplace in our room, it was a special added touch

2 night stay and room service did not come after 1st night

had a full size fridge with a mini kitchen and cupboards

no room service

internet is slow. no toiletries provided. no slipper. no microwave oven. no coin laundry.

did not like the behavior of the room service employee, and there are not many facilities services, as well as

spa as

in the rooms keep that in mind if you have left overs that you need to heat up like us from room service

ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)

the 2nd level by the laundry room smelled really bad

no laundry

this point there is no continental breakfast until covid resides

waffles for breakfast, nice touch! free shuttle to the airport, great!

breakfast was available every morning

that we didn t like although it would be nice if they had a laundry facility in the premise

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

the wifi was very slow and to pay an extra for having the speed is not appropriate

in the building was fantastic for breakfast or lunch and 2 min from our room

we ordered room service from the 1890 restaurant at the hotel

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

fitness room and guest laundry were closed.

i could have used more bags in the room for our dirty laundry

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

the hilton honors app is super convenient for early check in & contact free

asked for laundry service and they returned it without being washed and we had to wait 1 hour before

good gym.

beautiful hotel. clean big room. nice gym etc...

the room was very clean and the pool was well maintained and clean too

maggie and her team did a great job of making the weekend special for the kids by putting letters to santa and

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

loved the extra touches with the purity coffee in the room the gym was also nice

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

didn t enjoy the room service option

rooms are small, but what they lack in space they make up for with class and character

had pet area that the dogs were curious about but didn't make full use of

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such

friendly the staff was when we checked in and the room service was quick for a saturday night

the amenities such as the roof top bar and downstairs restaurant were out of this world

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

there is a pool, hot tub, guest laundry and workout room on the bottom floor

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to

questions cleanliness of laundry

then after our second day nobody cleaned our room or took dirty laundry

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

we love the pet friendly rooms and feel very comfortable when we stay there

bonuses: it was well priced, & pet friendly with no pet fee

only complaint would be that the mini bar had no options in it

location, valet parking and pet friendly

room service food had a good menu but the actual quality of the food was only okay.

had to help a maid untangle sheets because laundry left them in a huge bin unfolded

no washers available. laundry service only. no self parking available, valet parking only.

wifi was not good. could not keep it connected.

location, excellent breakfast, nice gym, nice place to hang out in the lobby area, close to the marathon

staff, location, breakfast, gym and cleanliness of hotel was great.

housekeeping left dirty laundry throughout the hallway til 8ish

went well from the check in to the restaurant for breakfast

no room service

free wifi was in bold, red lettering on my booking details

beautiful hotel, we loved the bar area. nice and comfy seating area..

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

the complimentary laundry was also on our floor

laundry and dryer machine available, which was en unexpected extra plus

cranky bar manager

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

elevator. laundry room.

a lot of different foods waffles bacon sausages muffins yogurt eggs juice coffee they also had a shuttle bus

staff was very nice. room was very clean. breakfast was good.

has laundry room

the kitchen area

very clean, blankets and comforters clearly not washed frequently, light bulb in kitchenette area burned

even tho it was a smoking room

was no wifi at all over the whole weekend

pool wasn't open

good shuttle service. got a shuttle to the mall nearby and back.

the airport shuttle was

nothing. an airport shuttle would definitely be an added benefit.

the breakfast was delicious with plenty of variety

full kitchenette, wifi and even a small laundry room onsite

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

beyond that, the rooms are clean, and well-maintained, free laundry facilities, each room comes with a kitchenette

great location. quiet. clean. laundry room very convenient. all around great value.

free laundry, great beds, good staff

down i found was there was no change machine in the laundry room

) was collecting laundry from the laundry room

she was receptionist and laundry

she was doing laundry and was gone for around 10 minutes

laundry facilities were good

good shuttle service

airport shuttle

nice staff, clean and comfortable. good shuttle

brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable

advertised a pool and hot tub, but when we got there they said it was closed

t like that there wasn t a free breakfast and the room was a bit outdated, but wouldn t stop me from

wasn't working and they didn't have a sign hallways were hot and elevator smelled horrible and no room service

the perfect location, to secure parking, to the welcoming lobby, to the excellence of kevin s check-in, to

free parking, free wifi

the staff members were very friendly from the driver of the shuttle bus till the room service team

free laundry, free coffee, very

rooms were comfy and clean, even had laundry on

exercise room, laundry room, & outdoor fire pit.

comfortable beds - free breakfast - fire pit and seating outside - selling snacks, drinks - free laundry - free

there was even a guest accessible laundry room on our floor which was nice

also loved the free laundry

nothing really. pool is small but clean and nice.

isn t the hotel s fault, but there were a lot of kids there

gym could be better

shuttle picked us up at the car return

there was no bag for dirt laundry

i didnt like the laundry room so much. the dryer didnt dry my clothes on the first cycle.

was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was

the reason was airport shuttle, breakfast and laundry facilities with the bonus being a pool

laundry & snacks/food at front desk was a great bonus

no toilet paper all machines in laundry room broken (promoted amenities)

i was told 2nd shift didn't do laundry & there were no more clean towels

no stairs which we requested and there was a first floor laundry

room was large. free, ample parking.

extended stay had it all from a kitchen to the living room to the bedroom it was absolutely beautiful

nice to have laundry facilities and exercise gym

close to the hospital and laundry facility on site

- no laundry bags, no in room directory (e

the pool, laundry, and gym were open

i noticed there was on in the laundry

clean room; clean parking lot and ground area

the nightly rate, i understand this isn t the hotel s fault (no breakfast, no pool, limited gym) but i felt

kids were running up and down the hallway early in the am

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

the wifi did not work with my chromebook laptop

breakfast is pretty good. fitness center and laundry machines available for use

the room was clean, they took pets and morning staff was very friendly and helpful.

spacious clean well equipped rooms. free breakfast and nearby walkable restaurants next door.

breakfast room is very small

$182 room, charged $282 beware $100 pet charge per night not stated at time of booking

convenient with laundry and gym room

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals,

it's difficult to get room service to answer their phone.

(4) the kitchenette was dirty

the clinic shuttle buses made it convenient and quick to get around the medical buildings

laundry facility needs updated working facility

of 2 elevators broken, ice machine on my floor was broken, laundry machines for guests was out of order, needs

in the laundry room is filthy it needs to be thrown away and a new one brought in

extremely rundown ice machines not working no quarters for laundry etc. i could go on..

laundry room was too small

room service was quick and delicious

ditto the breakfast in another restaurant

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

good i had room service

smoking in front

we also did room service for

shuttle service to the cleveland clinic or restaurants

in bar was not the best buy ok if you could not venture out

the gym equipment was broken and the overall building felt very dated

there were kids screaming and running up and down the halls at 12:30am.

shuttle service was another plus

we loved the room! the big kitchen area with island and spacious room. comfortable beds.

no pool or hot tub

they were very accommodating about late check out and anything we needed

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

my children and i love the gym was open 24 hours

free shuttle services were offered which helped take away some of the stress

and then i took a shower and there was a half used bar of soap with hair on it

clean and conveniently located included wifi and tv streaming was awesome too

wish they had laundry sevice and some vegetable salad for breakfast

no laundry service

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

this stay the bar lobby had been rearranged with what we sincerely hope is temporary furnishings

staff was excellent, let us do an early check in, we arrived early fro out of town

parking wasn t the best.

breakfast food was cheap, not real eggs

there were what look liked pet hairs all in the desk chair.

due to cov 19, no pool, gym or breakfast

he loves to swim, so we enjoy the pool

there is no guest laundry

the hot breakfast was great. we used the breakfast area for a sit down dinner one night.

the lady in the breakfast room was super nice

the breakfast was delicious

breakfast was great with a good selection to choose from

the issues they told me they didn't have anything more to issue us cause they wouldn't have clean laundry till

had blood spots on top cover maybe they dont wash top comforter i only see sheets takeing to the laundry room

room faced the woods rather than a parking lot with bright overhead lights

made loud noise every time i moved), lots of electrical outlets on both sides of the bed, good wifi connectivity

close to shopping, wifi is good, rooms are clean, and also the price

the smell of laundry detergent on sheets

the room was not properly cleaned we found dirty laundry someone left behind the bed!!!

told there was a laundry room on the 3rd floor

i also wanted to use the guest laundry which was also not

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

laundry room was out of order my last 2 days

the onsite laundry facility came in handy, as we were there for a week

dont plan on clean laundry

kitchen could use a few more dishes, bowls etc

staff was friendly and helpful, laundry room had 3 washers and 4

location, amenities including laundry, room layout, price

breakfast was instant oatmeal and danishes. i prefer a hot breakfast

parking area away from the lobby was not well lit

there is often a peculiar smell in the hallway due to pets being allowed at this location

pool and hot tub is an added treat

location was close to food and stores. the breakfast was good also.

also a huge indoor pool you don't get anywhere else; along with a little splash pad area for the kids

pretty much the same breakfast every day.

the breakfast was really good and the bed was extremely comfy.

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

i did notice it also had laundry facilities which many would

another patron was very rude over laundry facilities and called me many names and nothing was done about it

same family that owns motel 6 in the same parking lot owns also holiday inn express

complimentary breakfast was convenient

there was yelling and smoking people in front of the rooming-in the parking lot all night

even the parking area

the parking lot outside was cleaner than the floor of the room since it gets rained on periodically

king /smoking giot 2 doubles/smoking

plenty of free parking

laundry, parking, dining locations are convenient and meet my needs

hbo tv... house keeping was good . pet friendly

room was dirty and smelled like smoke even tho it was a non smoking room, people standing on the second floor

requested a non-smoking room, but the room smelled heavily of cigarette smoke when we entered

uncarpeted no early check in, kind of sour man from india or pakistan on desk

breakfast was awesome

it was nice the breakfast area was open 24hrs so we could grab some silverware to eat and grab breakfast super

the breakfast was horrible, but the food was available all day and night food like juice, cereal,

food/gas nearby as well as continental breakfast

enough parking space. clean bathroom.

breakfast was delicious with plenty of variety

loved the room, the bed was very comfortable and the full kitchen was very convenient

info of rules about checkout or pool in room

plus this one had a bar right of the lobby that also served appetizers and flat breads if you wanted something

i loved the breakfast.

clean rooms. guest laundry operational.

there was a laundry room for guests to use on our floor

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

was very clean, staff was friendly and helpful, pool was small but our kids liked it, good breakfast choices

first room we had was supposed to be handicapped accessible but had no grab bar by the very small and low to