indoor pool was nice

cannot connect to wifi unless you re some kind of benefits member

pool not working, cable not working, wifi not working and breakfast not too good.

breakfast was excellant, great selection of hot and cold items

i'll be happy when fairfield gets back to their hot breakfasts.

laundry machine and dryer only takes quarters so you need 10 quarters each to pay for the 2

comfortable room, 24 hour laundry room, 24 hours free drink

it was like having a service apartment with kitchenette for the night

pool wasn t heated

the staff was so courteous. the rooms were beautiful and comfortable! breakfast was quite tasty!

the pet area had feces everywhere

the lady at the front desk was very nice. no pet fee

walls are gross, kitchen stove sticky, the floors were not washed there were spill marks and sticky stops all

parking lot had several large holes in the pavement

the roaches in the room the homeless living in parking lot

went there to stay because it was a trip job and i went specifically to that hotel because the laundry and i

also, the pet fee of $25 per night was too high

good value, breakfast, direct tv (cable), open wifi, easy check in, friendly staff.

also, there was ample parking space on the hotel premise

no smoking means no smoking

location, comfortable beds and great breakfast

the breakfast was fine

room was tidy, there was east wifi access, the tv in the room worked as expected

the gym was terrible.

pool closed

the staff was friendly. the place is very clean. pool area clean and safe.

pool only open at 5pm during the week.

beds, room temperature, large bathroom, good parking (especially for uhauls), walking distance to restaurants,

then the pool was closed all day saturday

comfortable bed and nice decor, free parking & wifii, coffeemaker, mini fridge & microwave

bright, clean, indoor pool and hot tub, friendly staff

we didn't have a tub for the kids.

was great and the breakfast was fantastic

room next to us had noisy kids, but i understand that that happens, sometimes

pool needs some type of ventilation, its like a sauna if you are just sitting in there watching kids swim

towels had an over bearing smell of a maple syrup not a laundry soap smell

my room wasn't ideal, 115, near employee break room, and laundry

no quarters for on site laundry

we didn't eat breakfast and kitchen was closed for dinner. location and the hot tub.

wifi was bad, we found a dirty sock in our room

was shocked that there was a $100 pet fee

parking was a little tricky - an event was taking place at the hotel

info of rules about checkout or pool in room

chose this hotel because it has a shuttle to the cleveland airport, however, this shuttle does not start running

the lobby where breakfast was served it was extremely hot.

i said i already did they told me to find one of my maids she said i have no towels i said the laundry room is

trash in the parking lot

complimentary continental breakfast available and clean rooms.

great staff! nice breakfast, no disturbance, very clean and really comfortable bed

breakfast or hot coffee, no wifi code, not enough towels for number of beds, no lotion, shoddy paint job (esp

the smell was unbearable long day on the lake we decided to stay but i slept with my clean laundry smelling

yes it was a smoking room but they do have things that you can spray to help with odors

i want a smoking room.

room smelled like stale smoke, it was supposed to be non smoking

swimming pool was not open

great location. nice breakfast. clean room and fun pool area, especially for kids.

the indoor pool area is large and enjoyable for people of all ages

the pool was great. the room was clean as well as the surrounding area in lobby.

also a huge indoor pool you don't get anywhere else; along with a little splash pad area for the kids

breakfast bar, gym, pool

staff was friendly and helpful, laundry room had 3 washers and 4

location, amenities including laundry, room layout, price

wifi met my netflix needs with no problem

very strong odors (pet, smoking, body odor, etc.). will not be staying again.

the breakfast was very very simple. oatmeal and muffins. a little disappointed.

laundry room was out of order my last 2 days

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

the onsite laundry facility came in handy, as we were there for a week

dont plan on clean laundry

room was great, full kitchen and very spacious and clean

i also wanted to use the guest laundry which was also not

told there was a laundry room on the 3rd floor

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said

the room was not properly cleaned we found dirty laundry someone left behind the bed!!!

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was

pool was small, no hot tub, breakfast was good but very simple, i would ve liked to see a more

doors close loud (not good) heard the upstairs quest either there dogs running around or kids

wifi very spotty breakfast was just mediocre

i am with 3 kids and needed towels and a clean room

the little bar in the lobby is so cozy and a nice touch

there is no guest laundry

proximity to family and friends, great breakfast, friendly staff

breakfast was great

the hot breakfast was great. we used the breakfast area for a sit down dinner one night.

the lady in the breakfast room was super nice

had blood spots on top cover maybe they dont wash top comforter i only see sheets takeing to the laundry room

the issues they told me they didn't have anything more to issue us cause they wouldn't have clean laundry till

pet friendly and free comfortable beds

there's a huge area for your pet's and they even provide the little bags to pick up your dog's mess

big room, pet friendly, convenient location to freeway and restaurants

laundry, parking, dining locations are convenient and meet my needs

it was a place to stay and they were pet friendly. no bed bugs.

requested a non-smoking room, but the room smelled heavily of cigarette smoke when we entered

desk clerk stood outside smoking, and when i went to check out he just said,

uncarpeted no early check in, kind of sour man from india or pakistan on desk

it was nice the breakfast area was open 24hrs so we could grab some silverware to eat and grab breakfast super

enough parking space. clean bathroom.

wifi wasn't working well,walls could have been painted, the smoke alarm wasn't attached

the breakfast was horrible, but the food was available all day and night food like juice, cereal,

room was clean and comfortable, breakfast was available any time, very nice staff, good price.

no stairs which we requested and there was a first floor laundry

no toilet paper all machines in laundry room broken (promoted amenities)

i was told 2nd shift didn't do laundry & there were no more clean towels

wifi signal a bit weak

the kitchens with a stove

the reason was airport shuttle, breakfast and laundry facilities with the bonus being a pool

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a

there was no bag for dirt laundry

laundry & snacks/food at front desk was a great bonus

confirmed twice with front desk that hot tub was open and that they had guest laundry

wifi; seems like couldn't connect without giving a lot of personal info/signing up

i had to call guest services at least 5-6 times before they picked up because the wifi didn t work

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

clean room; clean parking lot and ground area

couldn t connect to the wifi. room in poor shape.

breakfast is pretty good. fitness center and laundry machines available for use

we had asked for early check in

buffet was unavailable due to covid but the hotel sill provided a bagged breakfast

better wifi

$182 room, charged $282 beware $100 pet charge per night not stated at time of booking

the cook for our breakfast was good as well

it would be nice if breakfast was included rather than an additional charge.

restaurant hours, bar information, wifi connection, vending and ice machines, nearby shopping, etc

free parking, free wifi

a little run down. bar and restaurant closed.

also loved the free laundry

they have a shuttle also for anyone traveling to the airport

received great front desk service and appreciated the early check in approval

pet stayed for free

pool table,,bar area and the room layout

- windows open and not pet unfriendly

advertised a pool and hot tub, but when we got there they said it was closed

airport shuttle

spent hours trying to operate it until finally got room service to do it

the pool and hot tub

down i found was there was no change machine in the laundry room

) was collecting laundry from the laundry room

laundry facilities were good

she was doing laundry and was gone for around 10 minutes

she was receptionist and laundry

comfortable bed. extremely clean. free laundry.

free laundry, great beds, good staff

liked the amenities of the hotel especially the laundry room

full kitchenette, wifi and even a small laundry room onsite

love the free laundry facilities

included breakfast was very satisfactory

good shuttle service. got a shuttle to the mall nearby and back.

it was in a safe area, and very clean! staff was friendly, and pool was great for the kids.

very clean. good breakfast.

only thing i could complain about was the breakfast but due to covid that would be obnoxious

has laundry room

loved the kitchenette but wished they had individual coffee maker in the room.

the kitchen area

ok wifi

the kitchenette came in handy the location the value accept pets

the 2nd level by the laundry room smelled really bad

no laundry

waffles for breakfast, nice touch! free shuttle to the airport, great!

red cross placed us in this hotel with my family and i with the knowledge of the hotel is pet friendly

no breakfast provided.

the owner was doing all the laundry for the hotel

breakfast hostess was awesome

pool wasn't heated. heater broke. still fun.

breakfast was excellent

the pool for my grand daughter

the laundry on floor 6 was out of order

the laundry doesn't work on either floor

also the laundry facility was terribly messed up

of 2 elevators broken, ice machine on my floor was broken, laundry machines for guests was out of order, needs

extremely rundown ice machines not working no quarters for laundry etc. i could go on..

first room 125 they put me in was noisy, next to laundry, they moved me to another room

the pool was a hit with the kiddos

the pool was closed on sunday. we didn't get an opportunity to check out the pool.

only a few items at breakfast but well organized and well staffed

the facility was clean from the rooms, to the hallways, all the way to the pool

the manager at the desk was friendly and courteous. the place was clean. the breakfast was good.

the breakfast was good

i liked the location and i was happy they excepted pets.

breakfast and wifi

it was big enough to park my truck and trailer.