first room 125 they put me in was noisy, next to laundry, they moved me to another room

pool was only 4 1/2 feet deep.

we were disappointed that there wasn't a hot tub. the pool was nice though!

( kings suit with balcony) had a balcony view of the parking lot and other businesses surrounding the hotel

the beds were very comfortable and the breakfast was awesome

location & it s pet friendly

i liked the location and i was happy they excepted pets.

breakfast was great. location very convenient. rooms clean. staff friendly and helpful.

breakfast was fine - no bacon & eggs but lots of other variety

breakfast was good and everything we needed we were able to walk to

of 2 elevators broken, ice machine on my floor was broken, laundry machines for guests was out of order, needs

the laundry on floor 6 was out of order

laundry room was too small

extremely rundown ice machines not working no quarters for laundry etc. i could go on..

also the laundry facility was terribly messed up

higher toilet, had a very noisy shower door, office had no quarters to facilitate laundry machines

the pool is not heated and there is not hot tub...that was my daughter's complaint.

the hotel was clean and staff was friendly. the breakfast was great! clean pool

had heated pool

the staff was very helpful and friendly. the breakfast had a nice variety of foods.

clean. good location. ample parking

very nice people, really clean facility, free breakfast.

pool could have been warmer eye wash in their front desk first aid kit had expired

great breakfast and pool!

parking and location were great!

had definitely been smoked in at some point and could be smelled strongly though we had a non smoking room

cleanliness was an issue. hair in the tub. reeked of smoke for a non smoking room

it was a smoking room

room service, room was extremely small, bath tub was disgusting and was not properly cleaned, old

the staff was friendly. we travel with our pet and it felt very pet friendly.

needs really replacing its sunken in the middle and of course the towels are too small and the laundry detergent

the chuck holes in the parking lot.very noisy at night

t use the hotel wifi for streaming like chromecast or that

parking lot has many potholes

dated building, bad road condition parking lot, outside not kept up

were roaches and bed bugs in our room pool looked like a swamp couldn't go swimming water was nasty

not much to like the parking lot was rough, lots of holes

did not serve a full hot breakfast as indicated on their own website

the pool was not available

breakfast comfortable bed

the laundry room was only one machine and occupied the entire time by long-term construction tenants

nice staff. good breakfast. best of all smells and looks clean!!

free breakfast and high-speed wifi

located right off major road and decent breakfast

breakfast but that wasn't the hotels fault due to corona virus

it was a newer hotel in a safe location. nice lobby, pool and guest laundry room.

guest laundry

should have packed a swimsuit and taken advantage of the pool

your breakfast bar

the breakfast was convenient, with a good selection

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

self laundry facility was in the hotel

do a lot of traveling, for the area i thought the drinks at the bar were a little oner priced

wifi was terrible..no continental breakfast..bad selection of coffee in room

great laundry facilities and easy on and off the highway

great having the laundry room but many of the machines were broken

terrible laundry staff

close to our parking in going to fort myers beach.

beds and wifi!

no laundry bag in closet

no place to do laundry

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

pool and spa were closed

everything me and the kids enjoy it ❤️

breakfast service area, the waffle maker is a nice touch

the staff i encountered was nice; they have a breakfast of eggs, sausage, waffles, cereal, bagels, and toast

breakfast and night staff were excellent

good parking from lot to room; can see from room window if u get the spot

clean good location would like full kitchen and complimentary breakfast

had everything i need including laundry

had to wait for them from laundry i was told

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

the wifi is non existent

have to pay for wifi

it was clean beautiful and plenty for the kids to do in the area.

it was supposed to have a large kitchen corner counter and larger kitchen table

hotel was quite nice, good parking and close access to roads/freeways/airport etc

comfortable beds nice pool

the staff in the morning for breakfast was very friendly

only issue would be laundry area and you have to pay to clean clothes

we stayed for four days, one thing we didn't like was the laundry system

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

room had an odor of previous guests cooking and dirty laundry

laundry area was clean but only 1 washing machine

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

daily that the laundry room would be available to use, but alas, t'was not to be

the clerk just said she was only there to do the laundry and wasn't very fluent in english

cool refrigerator, stove, microwave, dishwasher, and laundry on site

not in the laundry, not in the room, not in the bedding

need coin laundry inside.

he was able to find one bar in the laundry room

stains in tub, people wandering parking lot

water was not given when needed poor wifi microwave not working, light at the work desk not working and not

shuttle was available, receptionist was helpful, even at that hour

com it was said that the hotel has free shuttle to the airport, but it didn't, we should have been informed of

gym hours closed at 10 pm--we are on west coast time and like to work out in the evenings so this

friendly staff and the breakfast was good

i had some trouble connecting to wifi so i called the desk and they quickly fixed the problem

there is a large play area and pool inside

breakfast was good despite covid challenges

tv, the bed and linens, the coffepot and accessories, the dark curtains, and wifi connection, the parking, and

the kids love the pool and the mini golf the slides

playing around with my kids and friends i will come back for more stays i didn t make the breakfast but

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

clean rooms. guest laundry operational.

there was a laundry room for guests to use on our floor

were random dirty clothes lying around (a dirty sock in the hallway, wet shirts and pants lying poolside),

girls enjoyed sometime at the pool and it was a quiet stay

i did notice it also had laundry facilities which many would

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

another patron was very rude over laundry facilities and called me many names and nothing was done about it

very clean, well appointed rooms, fridge, good breakfast, friendly staff.

sauna wasn't working, but the pool and hot tub were a nice place to relax and unwind after a busy day hiking

initially booked a king size non-smoking room, but i was given a double bed smoking room

the parking lot and in front of the room on the sidewalk looked as if they opened a trash bag and

the room was big and clean, i hate carpets so the floor was another plus

they are very pet friendly

dirty stairs,walkways and definitely parking lot. no wifi code , vending machines closed.

before breakfast so it wasn't applicable, but the front desk personnel explained the process and what it

breakfast excellent staff excellent pool very nice and warm

everything was really great but the kitchen was a little dirty when i first arrived.

pool was too cold

the pool was not open during my stay i guess they had some kind of issue but it was

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

laundry facilities worked well and area was clean

they provide laundry self service

clean, good location, great continental breakfast, nice pool for the kids

nice breakfast with lots of options. nice options in the gym.

convenient, free parking and have guest laundry

i didn't have time for the gym or need the laundry, but i was impressed by those, also

clean, large and comfortable room, free parking. all was good.

i was surprised by the large size of the room, the full and well-appointed kitchen, and the lovely bathroom

the breakfast was really nice, from the hot food to the cereals, waffles, beverages and coffee

have laundry room but no change on property so remove washer and and dryer called customer service no

pool area was nice for kids.

i spend some time at your bar with friends just talking

pool was out. unforeseen circumstances but a big disappointment

beds were comfortable. decent bar and good location.

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

the laundry service wasn't working because the washer was broken.

laundry only had one washer & dryer and a lot of special people roaming

parking could be a little more lite up

on our door after midnight waking us up and insisting that we come to the front desk to pay a pet fee

had a pool.

wifi issues

clean room and hotel. good breakfast

signage on the road could be larger -- i missed the entrance to the parking area the first time i drove up to

pool was closed but nothing was listed on the website

there was a gym, vending and laundry

the laundry machine was not working.

the website stated they were pet friendly

the breakfast should have a protein, ie:scrambled eggs or a meat, bacon sausage.

breakfast was enjoyable with eggs,sausage and pancakes

the door to the laundry chute in the hallway was wide open almost the entire time - i went to close it myself

had to go to a gas station to get quarters for laundry, most hotel laundry can take your card now

morning breakfast closes up shop a bit too early on the weekdays

the staff were very kind and the breakfast was very well done.

it has a indoor pool and the rooms was huge just right for my big family

morning/night front guy wouldn't make coffee wouldn't make breakfast and wouldn't quit watching his phone

were not very clean, the breakfast was very minimal

the kitchen

wifi didn't work at all, i was charged 2x the original price of the hotel

nice rooms with kitchenettes, friendly staff

kitchen utensil borrowing options were very limited

slowish wifi and small grab and go breakfasts, but those are the only negatives

laundry facilities were available

were told they didn't have any available u til the following day because they hadn't started the laundry yet

the staff . comfortable beds. nice tv with channels. and laundry on each floor.

no change machine for laundry and vending

had dirty laundry in it, beds were broken, water handles backwards, outlet & lights did not work, staff was

was very nice and clean with the fridge raider and stove and microwave they also have on site laundry room

the laundry room smelled so so bad for some reason and was dirty

great laundry facilities

the onsite laundry

and there were laundry facility and snacks available

after an hour he went to laundry area & they gave us towels

the staff in the breakfast area! very kind and accommodating!!

the shuttle lady driver so sweet and

great breakfast, nice staff.

the kitchen for the hotel was closed

suggestion is to update laundry area so coins is not the only option

i didn t attempt to see about the gym or the laundry as the hotel was not appealing and the help acted like

they are at a perfect location for dinning and shopping the laundry facility was very clean and affordable and

at is the reason we stay in this area) and wifi

hard to find the parking lot.

pool and laundry room,

good facilities; however, what i liked the most was the customer service, from the reception, breakfast area,

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused

we liked everything except the breakfast eve

pool was under renovation during our stay

also loved the free laundry

been staying at for about a year on our date night it just sucked that once we wanted to take our kids to the

location pet friendly decor restaurant on premisis

pet stayed for free

didnt like the bar area, very small

wifi wasn't working well,walls could have been painted, the smoke alarm wasn't attached

room was clean and comfortable, breakfast was available any time, very nice staff, good price.

breakfast was good

the breakfast was horrible, but the food was available all day and night food like juice, cereal,

food/gas nearby as well as continental breakfast

laundry, parking, dining locations are convenient and meet my needs

closer to places also you can bring in a pet

hbo tv... house keeping was good . pet friendly

it was a place to stay and they were pet friendly. no bed bugs.

requested a non-smoking room, but the room smelled heavily of cigarette smoke when we entered

the 2nd level by the laundry room smelled really bad

no laundry

i slept well in the room and in the morning the breakfast buffet was clean and organized with hot coffee

waffles for breakfast, nice touch! free shuttle to the airport, great!

free parking, wifi,

she was doing laundry and was gone for around 10 minutes

she was receptionist and laundry

down i found was there was no change machine in the laundry room

laundry facilities were good

) was collecting laundry from the laundry room

free laundry, great beds, good staff

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

liked the amenities of the hotel especially the laundry room

love the free laundry facilities

full kitchenette, wifi and even a small laundry room onsite

brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable

nice staff, clean and comfortable. good shuttle

- windows open and not pet unfriendly

good shuttle service

the pool and hot tub

while on vacation and the shuttle/van to the airport and back

were a little noisy and the ev charger was out of order (no fault of the hotel, but it was part of why we chose

it was in a safe area, and very clean! staff was friendly, and pool was great for the kids.

friendly staff, airport shuttle, breakfast, everything seemed new and clean.

umm it's just a parking lot so it's not covered

laundry & snacks/food at front desk was a great bonus

was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was

the reason was airport shuttle, breakfast and laundry facilities with the bonus being a pool

i didnt like the laundry room so much. the dryer didnt dry my clothes on the first cycle.

there was no bag for dirt laundry

free parking, free wifi

location, room size, free wifi.

the breakfast was not included in the stay, which we didnt discover until we arrived and saw the sign

the room was big, bed was comfortable and there was ample parking.

wifi stopped working for 8 hours

no toilet paper all machines in laundry room broken (promoted amenities)

i was told 2nd shift didn't do laundry & there were no more clean towels

no stairs which we requested and there was a first floor laundry

love staying at the extended stays as the kitchen is great to have and and anything you need is provided by the

the size of the room and fu kitchen.

my visit they we repaving the parking lot, so sometimes it made parking a pain

pool area was not properly cleaned when we elected to use the 45' pool in july 4.

s location, ease of parking, the lobby was clean and smelled really clean

pool was very nice and warm

mall, easy parking and nice pool

there is a nice small pool for the kids to play in as well

lovely experience, friendly staff, clean surroundings, comfortable rooms and a decent breakfast too

pool was on the smaller size

looked brand new all necessary amenities adequate parking good breakfast variety

parking lot needed plowed earlier, got my car stuck trying to pull into a spot and had to shovel it

i did not use the fitness center but i did not like how it was inside the pool area either

kids swam in the pool and got a chlorine rash- something that has never happened before with them

no room service at all on a two day stay even though sign in room says wayer and snacks refilled daily

kids loved the pantry and pool

they have a restaurant and a bar on site with great food

location appearance cleanliness staff facilities, needed to do laundry. was a great help.

guest laundry washing machine was broken

pool was great and breakfast was exceptional especially with kids!

plenty of parking but didn't like how the back parking lot was so dark, not enough lights

there were so many rough and roudy kids in the pool that we had to get out of the pool, along with our 6 year

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with

parking around back and having to walk in the cold rain to the front is not very fun

grab n go breakfast was kinda less than stellar

need better breakfast items.

locationand the kitchen....

hot tub is done , the splash pad dont work, the wifi dont work and takes forever for the roomcto heat

breakfast food is good

breakfast wasn't bad, but some room for improvement

ended up not staying, wasn't pet friendly.

the indoor pool room with amazing hot tub was wonderful

the rooms were a great value and we utilized the laundry facility as well

working pool, luke warm hot tub, no working laundry

they said they were still doing laundry and that we would need to wait

there was no laundry facility, had to go to another hotel

the room's nice and clean great looking rooms and also a swimming pool and hot tub breakfast

room was quiet & peacefull and everything we needed including laundry machines, were on the

broken laundry machine and poor breakfast

was close no breakfast no spa whirlpool was dirty

very clean, plenty of parking, quiet

breakfast is back

laundry bag

weather was very snowy and freezing temperatures out so it made the parking lot hard to keep clear and not icy

the breakfast was delicious and coffee was always available

and access to freeway, nearby fast food (subway,dq,hardee s), free parking, indoor

bed slept very comfortable, and the breakfast was great

the staff is very friendly they survey for buffet breakfast during this covid crisis.

spacious rooms, clean, comfortable, warm pool (which the kids loved), great breakfast, and friendly staff

the location was nice and the breakfast was absolutely wonderful, as was the staff.

of room for the kids to pla, greatly appreciated the pool being open good hours for the three year old to

bedspreads were dirty had to take them off the room has a kitchenette in in and it was literally filthy we were

has laundry room

towel on the back of the door in bathroom bath mat had dirty footprint wifi password was never shared

custom service, mattress, kitchenette, near steps, had a smoking room

the kitchenette came in handy the location the value accept pets

cute rooms with kitchen area

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

food available in the middle of a snow storm, no laundry facilities, no ammenities at the hotel, basically just

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

laundry service is on the 4th floor, costs about $6 to wash and dry per load

the hotel also had a laundry room and fitness room that i did not use

room smelled like dirty musty laundry, there were no towels

suggested to the manager (after being inconvenienced) that they post a homemade sign in the guest laundry room

were fumes from the laundry pervading the entire ground floor

laundry on site

i like having a kitchen so i could make a simple dinner

even though i didn't use them, the fitness area and pool looked nice as well

breakfast was to-to boxes and you could request a microwave omelette

they let me have late check out because i wasn’t allowed to go to my husbands appointment at the cleveland

no laundry room to wash

the breakfast and laundry room and better room service no extra towels

room was right next to laundry on first floor and that woke me up at 7 a

s no swimming pool or guess laundry area

a bigger breakfast would be great

the pool is huge

gym

it was down the street from top golf and other activities

very clean & plenty of parking.

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they

free laundry services, clean, spacious

24/7 free laundry, bet was comfy and decent shower

pool is advertised and was the main reason to stay, i'm a nurse and just wanted a nice environment

room was spacious, had small kitchen if you needed

my room was comfortable and very clean, i liked the kitchenette.

for different linens at the front desk and was told they had none because the person who does laundry during

only thing i did not like was having to pay for your own laundry

i loved having a kitchen with a refrigerator and microwave

have a pool, dining area (closed due to covid) and basketball court

more parking.

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

the pool seemed a little unsanitary and the breakfast wasn t great but still loved the hotel

our pool was down all 3 nights kids had to go across the street to another hotel that was crowded

eyes burning and some kids in out group broke out in rashes

the pool was not working for the kids

we had to go to the linen/ laundry room to get extra towels

the room is clean and the room service is very proactive

location close to downtown, nice area, good breakfast and very kind staff!

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary

there is also a small kitchen area with a sink and nice size countertop along with fridge and microwave

guest laundry was easily accessible

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

staff are petty theives who steal change and laundry quarters

, laundry services, & wake-up calls

i like that we can open the window for fresh air. also like the laundry facilities.

swimming pool kids were happy nice comfy beds

last night kids were running down the hall, opening and shutting doors

came for the kids to swim always too crowded

a room service person who brought us a rolling bed seems not happy that i requested what i booked for

june 29th was my mom's birthday and the bar staff sang happy birthday to my mom and gave her a piece of cheesecake

the pool was awesome for my family

no room service or breakfast was provided

was no room service changing out towels making up the bed and empty the trash cans in the room during our

great wifi connection, large comfortable and beautiful

staff was helpful. rooms were clean. laundry facilities.

ll kept grounds, open surroundings, good lighting in the parking area, clean rooms and prompt service if there

was not much of a breakfast but mcdonalds close by

i have a pet allergy so i requested a room where there no been no dogs and they said that they cleaned it

breakfast choices were pretty good too

i am with 3 kids and needed towels and a clean room

pool was on the small

large, clean room. loved that i was able to bring my pet who is a great traveler.

the little bar in the lobby is so cozy and a nice touch

doors close loud (not good) heard the upstairs quest either there dogs running around or kids

pretty hotel with great pool & hot

when i checked-in, a used bar of soap was still in the shower, and there was hair in the sink

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

selected this hotel because of the indoor pool

pool and hot tub being closed

breakfast is pretty good. fitness center and laundry machines available for use

the breakfast was simple, but nice

pool was inoperable.

breakfast is pretty good. fitness center and laundry machines available for use

they allow pets and had to hear a dog bark all night

there is no guest laundry

was happy to be able to workout in gym and thankful for the coffee and bagged breakfast snacks during covid

clean and comfortable rooms, great breakfast options, close to crocker park & huntington beach

the lady in the breakfast room was super nice

nice flat screen tv with hd programming. wifi worked well.

had blood spots on top cover maybe they dont wash top comforter i only see sheets takeing to the laundry room

the issues they told me they didn't have anything more to issue us cause they wouldn't have clean laundry till

parking near to rooms

there was some drama in the parking lot, but that's not red roofs fault

made loud noise every time i moved), lots of electrical outlets on both sides of the bed, good wifi connectivity

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said

the smell of laundry detergent on sheets

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was

i also wanted to use the guest laundry which was also not

told there was a laundry room on the 3rd floor

dont plan on clean laundry

laundry room was out of order my last 2 days

the onsite laundry facility came in handy, as we were there for a week

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

loved the electric fireplace and the kitchen

staff was friendly and helpful, laundry room had 3 washers and 4

location, amenities including laundry, room layout, price

says it has free breakfast but really does not have it at all

breakfast could be better

a full kitchen in the room, you would expect minimal supplies in the room

the handicap parking is one of the best i've ever seen at a hotel with great spacing, no curb (my kid has a

the pool area is perfect

pool and hot tub is an added treat

the room was beautiful, the staff was wonderful, the pool was very nice, and the breakfast was surprisingly

pretty much the same breakfast every day.

my room wasn't ideal, 115, near employee break room, and laundry

no quarters for on site laundry

towels had an over bearing smell of a maple syrup not a laundry soap smell

shabby, first thing you see when parking is rat traps

the pool was small and the air ventilation in the pool area was poor.