has indoor heated pool, gym, laundry facilities

the location. that laundry was onsite and affordable.

they had laundry facilities

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference

service for food was not good. the gym space was not good . pool was not working

love the late check out time

no room service

employee in the gym, was terrific and so helpful when my son and i went to play racquetball

the facility had a gym and bar/restaurant. it is close to 2 shopping malls.

toilet was very dirty. room service was late and the food wasnt that good.

pool being closed

great breakfast and pool. everything was clean and staff were helpful

room was very clean i loved having a kitchen area and pull out couch

hotel manager was excellent and worked hard to get us another hotel with a swimming pool for our grandsons to

booking.com did not communicate that the hotel pool was closed.

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

the laundry room is closed

the wifi password did not work for me.

it's a shopping area with a bowing alley, bar & karaoke

gym and pool not being open, but i understand due to covid it wasn t we still enjoyed my stay

room was clean and there is ample free onsite parking

friendly staff great bar burger's

my kids loved it

we didn't had enough time to enjoy the pool and other facilities. a little price, but worth it.

convenience of parking, quiet environment, comfortable room

desk clerk - 2nd shift; laundry room - both washers doesn t work

room was next to the laundry room which was very noisy

while doing laundry machine got broken and took my money)

could clearly hear conversations next door - all hours, housekeeping slamming the laundry bin @ 9am daily access

there was laundry on site, a gym, a pool and a bar/restaurant

the laundry room was occupied all night, and no one there to remove their clothes.

half of the laundry machines are out of order

was quiet, very comfortable and the staff; from the front desk to the kitchen/breakfast staff were awesome

location, size of suite, friendliess, clean, great breakfast

the room was amazing and comfortable, the kids loved the pool

liked there was a laundry facility

also the lobby has a bar in it which is always nice

the kids were running up and down the hallways

kids running around banging on walls and doors

this is a minor issue, with plenty of food delivery all around, and the microwave at the snack bar in the lobby

immaculately clean, amazing staff. great breakfast, very welcoming and helpful.

the hotel is spacious, and the facilities such as the gym and pool are well-maintained and not crowded

was no complimentary breakfast

the restaurant which is adjacent to the bar is casual, but the food was very good

breakfast was excellent. cleanliness was exceptional.

price to do laundry was a bit much but i guess since not everyone uses this service it's not a big deal but 2

location room and staff all great. nice breakfast selection too.

the bedroom was very comfortable and clean..and the fact i had a kitchen.

i love how comfortable the bed is and the perk of having a kitchen

pet friendly

pool the laundry dryer was broken i didn't know i had to ask for maid service i paid too much for what i got

room location near laundry room and pool very noisy!!!

breakfast was provided but underwhelming

there's free delicious breakfast in the morning and free parking

was a little unhappy that the gym and pool were closed

i got overcharged on my debit card for my stay. no cable. laundry room dryers don't dry clothes

can't think of anything except full parking lot on saturday night

new clean great breakfast! all the staff were wonderful and helpful!

parking was great i drive a large rv

breakfast need to change up little, change things from sausage and bacon

s a laundry on site

and she denied my kids for using the pool

and she denied my kids for using the pool

staff great, room very clean, quiet, great shower , simple but good breakfast

choices weren t a great variety, but there is a dunkin across the parking lot that i went to every morning

the laundry room with free washers and dryers, tv , large folding table, and free coffee is wonderful

having free laundry downstairs was a big plus

i really love that they have on site laundry and a nice gym to do a quick workout

some floors smell (the carpets), the laundry amenity didn't work the entire stay i was there and it'll stayed

really like their common room with hot beverages and foods for sale (honor), laundry (free) and decently equipped

location to airport laundry on site free parking easy to find

rooms were slightly dated. laundry machines were out of order

laundry service was not available

there was also a laundry, and a small pool and small exercise room

the breakfast is nice! laundry and pool are also easy to access!

laundry area was out of order

nice clean and quite hotel with very friendly staff...free breakfast was outstanding

pristine clean. nice pool and gym area.

friendly staff, lovely pool and the hotel public areas are so clean!

, wheelchair accessible, breakfast, parking, ease of access to restaurants and other necessities, wifi ease of

only available as promoted was self laundry

parking

we had a pet unit

much noise on the hallway, kids are running back and forth, people are talking very loud, i couldn't sleep

pool gym not open

when the door close , it was so loud keep waking us up whenever someone close their door , the laundry didna

breakfast was great

and free available parking space close to the city and is equipped w everything a guest needs especially the

there was sufficient parking

it is very cleans - quiet. friendly staff and the breakfast is really good!!!

there is a guest laundry room

more equipment in the gym?

easy parking, rooms ok, possiblity to make instant coffee in rooms

fire alarm during breakfast. it was scared.

like they decided to let me know by telling me i couldn t use the gym and telling me that i can t have any

great front desk laundry. coff3e is too strong

everything that happens on the floor above, the smell in the rooms is not pleasant at all, the laundry room is

laundry service,, no room safe, no bar for food and drink in the evening, having to pay for water

is no room service

the pool could open a little later

laundry was terrible, not a good service, i do not know if this was a one time issue they had

the room is very spacious and you have a kitchen and nice

great breakfast

we also have a daughter at wellesley so this location was convenient to visiting both kids

location, free parking big apartment ( 2 rooms) very well equipment kitchen even washing machine

no on-site laundry.

very poor wifi. breakfast was ok.

girl (forget to ask for her name) they all go above to make our stay become so comfortable, the breakfast was

to close the door get into the shower and your practically on top of the toilet so giving kids a bath is a

i did have an issue with a water leak and wet carpet in my room, but the manager was very pleasant and made it

workout room and laundry facilities very convenient

location, laundry room for long term stay

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

laundry is available for 2$ only

no ice maker, no atm to use laundry facility, no late check out.

cashier is the cleaning lady has the laundry person fix it

at the front desk was very rude in informing us she didn t have any because she was doing laundry

it had a kitchen and price was very affordable , pet friendly, laundry room.

laundry room

clean, comfortable, and good breakfast

the hotel is extremely clean, pool is outstanding

basic wifi is good

right below gym with weights slamming all day and evening

the food menu was overpriced in my opinion. didn't order room service because of it.

there was even a laundry room at the hotel

the laundry machines were 4 dollars each

breakfast was no better than much lower level hotels. fair at best.

friendly staff, good breakfast, quite stay, clean and comfy

the wifi (free) was very slow at times.

loved the convenience of laundry room on our same floor

i checked in my first night, the hotel was not full, yet the front desk person put me over the laundry room and

great gym

love the bar downstairs they have great food and drinks

the indoor pool water needs to be heated higher than what it is it's way too cold

laundry supplies not available at front desk or for sale, 2nd floor laundromat has no change

laundry on site was an excellent surprise also

of the river from the room restaurant/bar on the property complimentary breakfast laundry

room was apparently near the laundry room because in the morning while we were sleeping prior to checkout, you

124 is in between the laundry room and a staff lounge or something

complimentary laundry on site

there was laundry and dryer for use 24 hrs, ice machine, a good small kitchen and large enough bathroom

they even have guest laundry which is complimentary

we greatly appreciated the mini kitchen and laundry facilities during our stay

have free laundry also provided with detergent

the rooms were big and clean. the laundry facility was a big plus for us.

we were able to do a quick load of laundry while enjoying a nice breakfast of eggs, bacon, and french toast

clean and modern, loved complimentary breakfast and loved having laundry room to do laundry

station, 5 minutes to target, and stop & shops, 5 minutes to some local restaurants, free guest laundry, what

laundry facility (you need your own laundry detergent)

staff on reception friendly, laundry, roaring fire and shuttle. breakfast decent too.

also, there s a coin laundry facility onsite

being able to do laundry on site and buy water/snacks on site was a nice thing to have access to

loved the lounge, comfy chairs, cheery fireplace, immaculate laundry room, new carpeting, great beds and linens

the breakfast was good and unexpectedly there was laundry facilities available

no guest laundry?

no laundry facilities.

the gym only had 3 cardio machines, horrible gym

plenty of parking

also asked if we could get a late check out and told

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

self service laundry is also a plus but it's not free, costs $6 for washing and drying

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

standard suites have the bed in same room as kitchen etc

good breakfast, there is a laundry room

perfect for me the staff was very friendly and helpful i felt safe as i was traveling alone the bar and food

i was surprised that with the amount of money i paid, and the high star rating, that there was no room service

breakfast, parking on site (need to pay extra), rooms are nice and clean, gym has all that i need

bar closed early

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access,

laundry facility and location

i could also do laundry for free next to the dining room

room, kitchen/dining area, living area

kitchen/breakfast was very nice

the laundry and the tapas restaurant and the location. breakfast was good.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

staff was friendly. guest laundry.

location! staff were great too. also easiest wifi connection i ve ever had at a hotel!!

breakfast was okay

laundry room was very dirty

no amenities-no newspaper, no gym. also, i feel that $35 for overnight parking is excessive.

no facilities for changing at the pool

that the pool wasn t open but that is due to covid.

needs to add a free breakfast

the laundry service is very prompt

breakfast paid for

it was clean and the room service food was good

poor rooms which need a lot of upgrading . not a good facility. no gym. wifi kept disconnecting

about it was the food from the associated restaurant i had four meals, three of them were through room service

a bonus was the fully equipped kitchen and laundry, unfortunately we only stayed two nights so didn't really

something to read, complimentary coffee and fridge access in the kitchen, vending machines and laundry facilities

kitchen and laundry area available if needed

laundry facilities available in the basement which is great for anyone on an extended holiday

we love the shared kitchen and laundry facility

laundry: you need to pay for a load of wash ($2

the fitness room open 24hrs, the self service laundry room are plusses

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv, the housekeepers

kitchen in the room.

i never recommend to have kids there 2 dishes etc

great location! spacey room love being able to do my laundry and exercise at the same time

breakfast was great, i loved having an exercise room and laundry on site

loved the laundry facilities on site and the breakfast every morning was exceptional

laundry machines need desperately servicing

on how to use the card for the elevator i was like 5 mins trying to get to my floor the laundry wasnt working

no kettle or cups for morning tea... the laundry service was not working.

it has a laundry room

there are a lot of homeless in this area parking available and cost 20 per day (not free) laundry machine is

forcing my kids and i to sleep in my car out in the cold because we could not find another hotel in a city

the room and gym were very clean and looked quite new. the breakfasts were delicious!

i asked for more towels & shower gel but they were waiting on the laundry to arrive so they gave me extra soap

no complimentry breakfast, no laundry on site

got new sheets delivered in a dirty laundry basket

dirty laundry left for hours by the lifts

and no amenity like gym

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

no in-house laundry service

on top of that, the internet didn't work after new years, and they had no laundry available either

everythng except breakfasts

majority of staff very friendly and helpful especially security guards and housekeeping and kitchen employees

helpful, kind and nice a large spacious room large bath good and varied breakfast free parking, laundry and pool

good breakfast! front desk was helpful! gym and laundry was great!

nicer breakfast area than most hies large clean room nr 305, excellent shower + amenities clean laundry room

i used the gym while doing some laundry; i could see the washer and dryer timer while i pedaled the stationary

the coin laundry wasn t properly working.

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

not advised when purchasing the hotel that there was pet fees $75

early check in great breakfast. loved the record players.

had flown all night and you were able to give us an early check in time

i just wish the breakfast could have more hot food like scrambled eggs and sausages.

the onsite laundry and gym were a great added feature

also laundry facilities on 8th floor are very helpful for guests with a longer stay

good amenities such as k-cup in small kitchen and laundry facilities on site

if you are near the laundry room you can hear the washers on

we didn t use it, but if we need to do laundry it was available and maintained

laundry room

laundry service was not available. bed was small. wifi was not stable.

it would be very helpful if there was a coin laundry

no laundry

missed to have a small fridge at the room, specially handy when you travel with small kids

no place to do laundry.

it was clean i had to buy me and my husband a blanket and a pillow cuz i did not feel like the laundry that they

burns in bedding, smell of pet urine in hallways, broken elevator, broken fixtures in room and washroom

the only thing i liked was that it's pet friendly..

i like the smoking room.

the staff showed up one hour later after i went to the laundry room to retrieve the required items

a nice heated pool! good breakfast. good laundry service.

laundry convince was good. needs more elevators imo.

i liked having the laundry machine, although the price for the loads charged to my account was more than what

the pool & gym is a great stress reliever , also the pool could be a lil deeper me being 6 2 deepest

restaurant food was too expensive. laundry service was too expensive

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

no laundry room

if you are traveling with a pet/or even without i would definitely recommend

some kids were banging around at 3:30am.

for example, you could provide mugs instead of disposable cups in the room and not wrap clean laundry in so

laundry service is good

laundry bag in room

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent

careful if sending any laundry as takes longer than they say

t include wifi that would have been an additional charge so i had to use my hotspot no on-site laundry the

the kids got cold fast and could not really enjoy the pool

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

pool was very cold and lots of one way streets in the area

pool was great

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

excellent gym

the gym was also excellent well-equipped and one of the highlights of the

they made us feel so special (especially the kids) with extra amenities and treatment

the pool was great

no laundry facilities, no safe in rooms

missed laundry services but it was ok.

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

i loved the pool .

gym and pool we re better than expected.

no proper laundry service, only service

good location close to everything, restaurants in walking distance, friendly staff, laundry

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

very clean and comfortable, staff was very accommodating with early check in and late check out

i had to call the front desk to get the parents of the kids across the hall to make them stop screaming at 12

it is very unfortunate for such kind of classy hotel, no gym and no laundry facilities

the amazing doorman gave our kids boston scrapbooks that kept them entertained in the

wifi was very slow

the sofa bed our kids slept on was very uncomfortable

maybe they can have a more comprehensive room service menu .. also a gym..

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

no laundry machine, parking is expensive

the laundry facility where perfect

pile of laundry and trash in the hallway when we arrived

we needed to do laundry and there were machines we could use

no complimentary wi-fi, laundry prices seemed exorbitant

the courtesy laundry room was very helpful

used free laundry to dry clothes stood out in snow at patriots nfl game

i wish there was self laundry service

bar boulud was very mediocre, had nothing to do with daniel boulud's talent

gym super nice

spa was terrific. room service very good. staff throughout the hotel were outstanding.

spa was busy with outside guests which didn t give me the time to have massage sections

spa is very expensive but good.

stated there was a laundry, however there wasn't

no laundry facilities

no self serve laundry nearby.

no gym no restaurant no laundry service rickety slow elevators

wanted a place for laundry as we were on an extended trip, everywhere says they have laundry even signs at the

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

the gym is too simple

it would have been nice to have a bigger gym.

thank you to the staff member who helped me figure out where to do laundry nearby

there is no laundry.

bathroom door did not close all the way, no privacy. no laundry facilities. no parking.

we were overcharged for a laundry service but it was alright

perhaps adding a laundry service on site would make it better

secure wifi with a password would have been helpful for work pusposes.

was automatically charged in my card for some drinks in the hotel bar which i never took

bathroom & snack provided with the afternoon drink would of been great perk for the kids

there was no ac in the gym the day were there.

see above re breakfast. room service was good generally.

no coffee maker in the room. no laundry bag.

not have laundry, such an inexpensive addition that would be an excellent investment and a game-changer to

had laundry done by outside service

advertise late checkout on weekends but they don't actually have late check out, no fitted sheet on bed, and

beds, clean room, and great room service

ce, in 4 breakfasts)

breakfast was pre-fab

good but not remarkable breakfast with excellent staff

excellent service and wonderful breakfast .

location. doormen. butler service. room. housekeeping. room service.

no fridge no laundry

was horrendous, no on-site laundry, tv access was extremely limited

not an issue but would like to suggest that a coin laundry for guests would be great.

laundry is worst i ever had in my travel life

none. but if i can make a suggestion, laundry room would be nice.

no laundry service, restaurant check can't be charged to the room

free water and wifi

just that the bar and restaurant next door were not open but still had an amazing stay.

loved the dogs!! the bar downstairs was great too! location great!

accommodated our early check in request and staff was very helpful

in house laundry was super useful

hotel had laundry machines that required quarters, but no quarters were available for change at the front

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

the coin laundry was clean and available most of the time

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service

love the laundry facilities...like the bar...parking is a little tight, but adequate

could be a bit more spacious and the laundry was free of charge

pool was very warm, adequate for laps and a splash, gym nice extras like

good size of the pool

the front office lady luana was excellent. got me a room quickly despite being an early check in

great location, flexible check in and laundry service.

no laundry bag was provided

also, you can use laundry service if you pay 10 dollars per a bag

unfortunately, i did not take advantage of the breakfast. i have latte at tradesman, etc.

breakfast was missing protein. only bagels and donuts.

wish the pool was a bit larger

not being included, not explaining upon check in for parking, wifi, or where extra facilities were rooms were

the pool was a bit small

the bathroom door didn t really close. the hotel bar closed at 10pm way too early

small room. $5.00 for wifi. uncomfortable bed. $15 breakfast.

they have a laundry facility for guests which is great if you are travelling a couple of days

elevator access to floor 3 where the gym and laundry room was

no room service or continental breakfast other than that it was perfect

convenient free shuttle

late check out and my room to have a working tub

i didn t like that breakfast was in the bar and open to non residents which meant it was busy.

staff was great and accommodating for an early check in. we also liked the dog on the lobby.

no room service until 7:00.

to many extra fees. charging for wifi room was extremely musty.

seven dollars to deliver food from the kitchen to my room

it s a basic hotel with wifi in the room but no laundry or room service etc

no laundry service facility

microwave in the room, the staff didn't know what a laundry bag was, didn't have any suggestions on where to

wifi connection was terrible, could hardly get any work done

across the street from a t-station modern, new amenities. well-equipped gym.

no self-laundry facilities on site or nearby. very large bed took up much of room.

expensive) experience: there was no indication (written or verbal) that it was only dry cleaning laundry service

location was excellent, there is a nice trendy bar below ground level but outside

room service

good coffee and hot chocolate 24 hours, and the gym is pretty good

bar service great and breakfast excellent

the decor and that you have the gym, office space/laptops accessible and bar area.

the decor and that you have the gym, office space/laptops accessible and bar area.

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night

our son liked the gym

laundry facilities and equipment in the lower level were dirty

a lot of kids running around the property and no supervision

loved the views over the river, and the large gym.

convention for kids competition and noisy all day

the pool and gym is great, food great, location super and staff very accomodating.

laundry room - was located deep in the south side and requires some walking through corridors and

the supermarket is very close (about 5 minutes on feet), there is a gym and laundry service too which were all

they also have a laundry onsite and they serve breakfast daily

love the artistic decor, the breakfast, the laundry access, and the outdoor visibility from the lobby ( glass

laundry out of order, apparently for days

also, it seems i was next door to the hotel laundry room - it was noisy

parking lot was a bit small but i think they had extra parking off to the side

the parking was limited

clean, staff are nice, the car is protect with the underground parking

parking garage was nice as well as the location . great coffee and good price .

on site laundry

no fridge in the room, need to pay for wifi, and the room service can't read the

wifi fee , pay 50

pool and gym area were beautiful

we couldn't access the bar because it was being used for a private function.

not sure if they have self-service laundry, it would be a perfect addition for families with kids traveling for

the hotel doesn t have some basic thing like microwave and laundry service

wish the hotel had a self laundry mat on site

i wish there was a microwave, refrigerator & laundry service.

laundry service was meant to be same day