wifi didn't reach the first room we had at the end of the corridor

they charged us $150 of the pet fee, and our dog is 1000 times cleanliness than the hotel

the breakfast was very good and the location in great neck was right next to the train station and we

breakfast was very tasty but the bagels were very hard and stale the day after new year's eve

00 + tax per pet per night

restaurant and coin operated laundry on site.

great gym and pool. convenient laundry room. useful shuttle service

happened to stay room where some kind of laundry machine running like noises all night

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

the hotel was clean and well maintained and parking was plentiful

the gym was a little small

the wifi connection was unreliable.

ordered room service and took a while to get food

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

wifi very poor, kept on going out

didn't really care for the breakfast only because i don't eat red meat and wish that they had alternatives like

breakfast not included due to cov 19

needs a gym.

the larger tv in the bar area needs updating big time

staff was great as was the lobby bar and free breakfast also very convenient walking distance to roslyn village

a little far away from my grand-kids , but worth the drive t the north shore

the free continental breakfast was good

we had breakfast included in our stay and it was very good

an hour in the pool with kids for towels

room was very clean and spacious

friendly staff, like the late check out, roomy suite.

breakfast was not what me and my family expected but it was ok

pool closed.

gym is small but good life fitness equipment

king 1 bedroom layout and kitchen amenities were aligned with my needs

room service was really good

the pool should be open during the week in the

arrived and wanted dinner but were told there was a party and we'd have to order room service

the pool could ve been bigger

online it states the pool was closed but when we arrived it was actually open.

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

the staff was so friendly and helpful. the breakfast was outstanding, and it was quiet

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

parking lot is difficult to navigate because of space, however, it is free, so for ny, it's

excellent location the restaurant was amazing!!!!! breakfast and coffee in the am was excellent

tha staff was awesome . breakfast was delicious

the food in the breakfast could be better maybe offer boiled eggs instead of scrambled

loved the spa tub

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

the most important thing is, this is not a place where you stay with your family and kids

cable and wifi is a plus the staff is cool

too fluffy, knocks on our door or calls asking if we wanted room service add odd hours like late night or early

spa tube not working

noise coming from the kids birthday party in the room net to me

the bar had good hours and food

gave me a room where the wifi didn't work

the only thing i was not happy about, was the bar was not open

happy hour at the bar was really good

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

the staff is not always at the front because they are also doing laundry

our room close to the laundry room, loud tv sounds all

staff is very pleasant. laundry room is very nice.

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

no bag for laundry. no breakfast. loud people at1 am in the hallway. no full length mirror.

there is parking, 24 hour laundry next door, and a good chinese restaurant on site

there was no plastic laundry bag

close to allot of stuff laundry rite next door best buffet a block away

but there is a laundry mat next door so parking can be challenging

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

found pet food on floor and no one did anything about it

he was quite unwelcoming and gave i & my 2 kids a single bed room at the far corner while double beds were

i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel

they have a 24hr laundry room

early check in , room makeup timely, cleanliness is top notch

early check in and very nice check in girl.

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

even after the fact i got billed additional charges for something called enhanced wifi when booking

to do laundry however, couldn t because the washing machine had mold all around the rubber

no hot pool. laundry was out of service. one of the elevators wasn t working

it was found in a laundry chute wrapped in a towel

they had a laundry room with coin-operated washer and dryer, i felt that was very

there was a lot of noise coming from the parking lot at 3am

it s expensive, the pool is dirty and the laundry room

the daily housekeeping service. on site laundry facility.

(if i m correct) sad that you can t do laundry on the

i smelled something in the self laundry room.

laundry room out of order ( necessary for us as a family of 4 with an infant )

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

everything! breakfast is amazing, really clean and the staff is excellent !!

room and breakfast

breakfast was pretty great

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

laundry on site

separately for laundry and the gym isn t well stocked very barebones

the hotel s laundry facilities were out of order when we tried to use them

we did our laundry at the hotel, very reasonable for both the washer and dryer

i liked the large room, liked the view, laundry facility, etc.

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in

changer at guest laundry did not work and they did not fix it after my complaint

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

we were staying at 5th floor and their wifi didnt reach our room

wifi on the 7th floor is so slow that we have to go to the lobby to connect when it rained there

wifi worked well

onsite parking make the loading and unloading with kids a lot harder

good location . by beach. nice pool area recently spruced up.

price, friendly staff, easy parking, nice beach walk

ice machine, coffee, and the kitchenette was not stocked with normal kitchen items to use with a kitchenette

kitchen had years of grease, pans were broken

we reserved the room with 2 double beds but decided to upgrade to the kitchenette

liked that i wasn t disturb by room service every 30 minutes

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing

hotel has wifi and free, but limited parking

i wasn't given a wifi password or a remote control for my room

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access,

the breakfast was so good and the waiter (can't remember his name), he was awesome too

level 3 for breakfast and gathering place with tables

no sufficient food selection and only a scant breakfast

better breakfast menu

no restaurant or bar except coffee bar until 10

to say except to wish for a self service washing machine because we struggle to look for the laundrymat

limited connectivity for wifi. no breakfast

early check in

free wifi spotty and quite slow, sometimes unable to connect to internet even after wifi

it is not fancy or modern but has the basic things you need like hot water, wifi, access to an iron and blow

they gave me early check in at no cost and we're very attentive to answer any questions

close to airport for early morning flight. able to get an early check in

breakfast and wifi included

the parking is tight and we arrived very late

breakfast was very nice every day shuttle was very nice to the airport

just be aware very small parking lot.

the shuttle driver was great and the room was clean and bed was comfy

the location was amazing! the shuttle bus from/to lga was very helpful too.

and a complimentary airport shuttle to get there at 4:30am

they don't care about you and your family and small kids

and the worker there are negative people and they were bothering me and my kids

the gym was amazing i wish i got to use it but i was only there a short time

they were wonderful with the kids

noisy air-co. photos of a swimming pool which is not actually open, and so is misleading.

great bar and restaurant

we didn't get to use the room service but it was very

it was almost midnight, and they were able to provide a shuttle within 10 minutes of booking

location and the bar on the roof.

one day we checked the gym and swim pool upstairs, but it closed

awesome breakfast and great view of citi field.

location, really convenient location. room service is attentive.

sadly they don't have laundry service

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

everything worked in the kitchenette, and it had some utensils

had a queen suite which should have had a fully equiped kitchen

wifi kept cutting off so we couldnt even watch tv

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

the washing machines in the guest laundry could /should have been cleaned

property has a few issuses like there is a guest laundry but it does not function

the breakfast plentiful and decent. there are laundry facilities on site.

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

laundry room had more than half of the machines needing repair.

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

using the laundry facilities was not easy as it had to be done via an app.

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

i needed an early check in and they did it !!!!!

there was no wifi service , or anything to watch

the parking lot can be more lit up especially the access at the back.

there were additional fees with crazy rules about having a pet

only negatives is there was no change machine for laundry and the machines took quarters

if it wasn t for the waffle maker (which is a novelty) then we would have struggled with the kids

great breakfast that was changed up often

kitchen and everything i needed

our kids were so disappointed

room service for breakfast was excellent and well presented

the swimming pool is super small compared to the size of the hotel and so is the gym

the bar food was delicious and the drinks were perfectly balanced

pool was closed. and 2 full size vs qurens seemed odd

every thing. close to the lirr--- good parking, doorman service...quiet room....

i saw a coachroach in the hotel laundry room

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

we did not use the pool or the workout area, or the bar and food service

breakfast buffet was delicious

rooms are very large and all have a patio that faces the pool

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

the lobby was beautiful, the pool as well

beautiful room. bed and shower were fantastic. front desk staff very friendly. ample parking.

room had high ceilings, beautiful kitchen

the restaurant and the bar! also they don t have a laundry room!

there no laundry

convenient wasn't too far it was nice and cozy and i love the room service

gym was not well maintained the jets of the pool were broken the steam room and sauna were cold

parkingthe ones available were reserved!the water pressure was too high i couldn t control it.

found parking near by which is a plus

soiled mattress, small gym, no continental breakfast & dirty elevators

didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed

try to give my kids a bath and the stopper in the bathtub did not work

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant

laundry facilities

laundry facility but the washing machine was messed up and after having maintenance repair it they

gym was nice. room had adequate space with appropriate amenities.

great place to stay rooms are big good for family because they have a kitchen

didn t get the room i booked and we had share a bed with the kids with was uncomfortable

i was in the very last room on my floor so i may have been below a utility or laundry room

the parking was free

breakfast was good and had a good selection

continental breakfast

solid breakfast, easy parking and very helpful staff

laundry next to our room

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

noisy room i was next to laundry room place needs a total renovation

lady who does the laundry for the facility is also very accommodating

the gym facility is in the basement, machines not working

hotel is beautiful and clean. loved the breakfast and the gym as well as they had laundry

breakfast bar well stocked and food was good

the breakfast bar was out juices and other items

hotel is beautiful and clean. loved the breakfast and the gym as well as they had laundry

maybe need hotel room service, a nice light and good menu

king bed room was quite large for rate that i paid, guest service laundry for washing machine was free, element

had a laundry facility

spacious and clean room, excellent amenities, laundry facility, quiet.

the pool was down for renovations, the laundry facility did not work

laundry services washer and driver was not working either

no pool or laundry facilities

if i had to say something the shuttle driver was quite rude but it was 4

wifi is not free

i didn't use the wifi but nowadays i really think wifi should be free

didn't like that room has yes wifi

no laundry machine

and laundry facilities were at the hotel next door

a laundry facility in the building so that you don't have to go next door, especially since we are

laundry next to the hotel on the second floor

but my kids loved to experience being they never stayed at a hotel

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

i understand during the quarantine that s going on we did not receive a hot breakfast

lack of room service

parties worth kids running around late into the night

it was so convenient and exceeded my expectations especially while traveling with my pet

there's a mini fridge, plentiful outlets, and decent wifi

they have made a shuttle available for me

across laguardia airport, free shuttle that leaves every half hour, big & clean room, decent wifi, in-house

bar & restaurant on lower level which was very

staff allowed a late check out

also, we were on a no smoking floor but our room was filled with cigarette and weed smoke from surrounding

i liked how there was smoking rooms and the rooms were clean and nice

smoking, parking, accommodation

convenience of location and i like that they have smoking rooms available as most hotels don't nowadays

room was very clean, room service staff very nice and friendly

didn t have room service for fresh towels

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

no pool no continental breakfast

would have enjoyed a bar on the premises.

great location for shows at cap theatre. decent bar food.

little tired. water bottle machine broken in gym.

wish there was free breakfast, cups in gym area, and free parking.

large, well appointed gym

breakfast was good. coffee always available. laundry facility included.

laundry room and bed comfortable

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

staff rooms breakfast laundry

the room, access to laundry room, and fulfilling breakfast.

laundry

i like the laundry room and continental breakfast was great

that we could use the gym.

we had to call room service couple of times to unclog the toilet

the parking was a bit challenging. the bar was in the lobby, but not opened.

just the location and laundry

absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near the pool

of the reasons i booked this hotel was because it offered a gym

there was room service but i do understand due to covid you couldn't do it

really miss room service

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

the location isn't one i'd recommend for families with little kids

mat for cold bathroom floor had to use towel base volume on gym tv can be heard around 5:50am each morning

proximity to the subway station, crunch gym next door & dunkin donuts across the street

access to the crunch gym was a nice bonus