have no one to help with luggage they don t have a laundry we have to do our own washing and carry our own

walk around to knock on back door when receptionist came from down the hall with basket full of laundry

the rooms were great comfortable and the pool environment was perfect

breakfast was great. the omelettes were a hit.

we could not get on to the wifi and couldn t reach anyone at the main desk when we tried.

did not have breakfast. only coffee available

there's no laundry facility and one od the staff members was very rude.

there were no laundry facility at this site either

is no laundry room, there are no little things that i need in the room - a shoe horn

parking, i arrived late so there was barely any wait time

breakfast with many options

our room was next to the laundry

t really offer much for you to do outside the room and laundry facilities could use an upgrade

no laundry facility, i had a quiet room could not hear traffic, bed was confortable, but its time to

remolding, no laundry facility, needs breakfast bar and possible security camera's on buildings

noise from the laundry early in the morning made it hard to sleep past 8 am

beautiful local. lots of restaurants and shopping. good size rooms and wonderful gym.

tuscan kitchen was amazing i really enjoyed the food and drinks, our wait staff was amazing

the food at tuscan kitchen was fabulous and the staff were extremely helpful and accommodating

rooftop bar was the cherry on top

location, amenities, pool, food, decor

very clean. kitchenette, grab and go breakfast, kids loved it, even a laundry facility!

the covid breakfast was awful

breakfast outstanding and hard to believe its included

the room/kitchen was very clean

clean, kitchen

gym is cool. nice clean machines. bed is very very comfy....quiet nice organized hotel overall

i love kids, but not running in the halls and parking lot of my hotel at 11pm

pool was out of order (big disappointment for my kids), the ice machine was broken and there was a hour long

the lobby was over run with kids when we arrived which just made a hectic, messy image for a first-blush view

breakfast and coffee was great and the bar even better

amazing heated pool and jacuzzi

everything was great the breakfast staff was awesome the room was great!!

no breakfast due to covid

the mexican restaurant/ bar was pretty good and not too expensive

we also enjoyed the indoor pool which was a nice warm temperature

pool & laundry facilities & ease of access

there if a laundry room is you need to wash your clothes

pool and laundry service was down. pool indefinitely time.

broken some time as the bottom of bathroom door was peeling due to the steam and no fan filthy laundry room ,

laundry room was out of service

wifi should be free

should also offer chocolate chip cookies without walnuts--so many nut allergies these days and kids do not

there was obviously a family with young kids either on the same floor or above, but they were running up and

the pool and hot tub were great, had a very nice workout room

they would not allow my 12 son in the gym even with adult supervision

i love the hotel and it s staff. cheap laundry too !

keys worked sporadically, hall smelled like marijuana, laundry room had no machine to dispense quarters or

great laundry facilities

no laundry service on weekends the pool is closed

clean the hotel parking lot and room were i used the laundry room there as well and it was spotless as well as

laundry dryer could have worked better. usually took 2 cycles to dry

did not realize there were laundry facilities available (my fault) until my last night

the kids loved it

clean room, nicely decorated, excellent full breakfast

was not a great choice for a mom and three kids

loved the large suite, gym and laundry

in room and hallways, broken equipment in rooms, leaks in laundry areas

the room had everything, a small kitchen, a microwave, even a dishwasher, towels were quality towels, impeccably

when cold and rainy, cannot imagine when it is warm and sunny and it is possible to enjoy the pool

they are very pet friendly

the pool was closed and the laundry room had the washers and dryers unavailable.

laundry room had some washers that didn t work

laundry facility only 1 washer and dryer set worked.

hotel stairwells, common areas and laundry room were filthy

we came for a long stay, the hotel has everything needed for that - from breakfast to laundry to in room kitchen

there's laundry services for guests to use

laundry room has no air it's like a sauna

to queue to do my laundry

laundry facilities were out of order with no notice about when they'd be available

literal plywood on walls downstairs and entered thrilu back door next to hotel laundry who left doors open at

could have been more laundry rooms

breakfast station needs to improve their personnel

fast check in check out, clean and comfortable rooms, pet friendly

swimming pool ( heated ). they were pet friendly. we have a service animal

only thing is i thought the pool was restricted because that's what it said on the website

they were too busy trying to do laundry and other things

room next to laundry room - noisey all night long

think a burglar lives here - when i left the room to do laundry, i found someone else's room card key on top of

laundry area, you do not have to go back with bags of dirty clothes

wifi is slow and there is plenty of deferred maintenance at this hotel

nice gym - clean and well equipped. good wifi. looks like it has recently been refurbished.

bar with bar menu very handy and spacious

with accessing daily room service cleaning from their stuff

the room service was great, and the entire staff went above and beyond to be helpful and friendly

wifi

were able to experience a beautiful breakfast each morning, it was yummy and fun each time

we particularly liked the afternoon teas and chocolates, as well as the scratch breakfast

tea service all afternoon and evening and excellent breakfast

breakfast was perfect, made to order and served with genuine hospitality

breakfast was great every day

issue, minor one, is that the compass rose inn do not have laundry service but there are plenty of cleaners

we loved seeing hexy, the cat, snuggled up by the fireplace each morning

and spacious, location was excellent (walking distance from everything) and had convenient parking

parking right behind the property, and walking distance from all of newburyport's shops and sights

only issue i had was if someone is using there fireplace it can be smelled through the fireplace in the room

location - staff friendly - breakfast was good and had laundry service

there were two buses of kids that showed up

the beds could have been a touch comfier, and the parking lot in front of the hotel filled up quickly

great breakfast very comfortable

breakfast was very good

there are new washer and dryers on the premises and i didn t mind washing my laundry and sheets and towels

no iron micro wave laundry bags

they had a laundry facility on site

ac saved us in the heat and the laundry was very reasonable

its by i hop and on site laundry mostly polite staff

i don t like that there is no laundry facility.

there is no laundry and the internet was so slow it affected my business

laundry not working

elevators she also gave me breakfast despite it being not covered best last minute get away my kids ever had we

we didn t have our kids kids but they would have loved the water park

laundry always a mystery

close to casino, and the hampton beach .

booked specifically for 2 adults and 3 children, even specifying the ages of all 3 children

clean inside and out! beds are decently comfortable. parking easy!

never got the password for free wifi.

pool, laundry, workout room were usable but under construction.

for guest laundry that i have to contact the vendor for refund due to credit card system used for laundry

helpful staff, great location, comfortable room, and guest laundry

laundry facilities, convenient exit to the parking lot right by our room.

laundry was out of order receptionist said it would be fixed the next day, it was not

conditions piles of trash outside of room dirty laundry in bins in the hallway these were there for over a day

everything we wanted to do, parking was plentiful and close to the building and there was on site laundry

lack of ada parking. had to park out back.

our room was spacious, free wifi, cable and hot breakfast in the morning

couldn't get wifi to connect, but television was okay.

free laundry

they falsely advertised laundry machines - they don t have them

they charged me a pet fee because my daughter brought her dog over for an hr

breakfast needs work

have to lug luggage, parking right in front of the room door

i didn't use the laundry room

we used the laundry ($2 for laundry and $2 for dryer) and we were really satisfied

shop items like food and laundry soap

customer laundry area in the basement was a dirty mess

facilities including laundry, swimming were all excellent and seamless

no hand towels and face cloths, but we found out the laundry services in the hotel were interrupted by electrical

for a free breakfast, it was great! size of the room was nice. mini kitchen was great!

i enjoyed the fact that there was free wifi and parking.

poor lighting in parking lot

fresh coffee and free breakfast always taste fresh

kindly by all of the staff, food was great, and we really enjoyed that we were able to do our laundry at the

loved that it offered a laundry room with multiple washers and dryers

it was very clean and convenient to highways. allowed pets and had laundry facilities.

the rooms were like an apartment and they have free laundry machines.

a big kitchen and a laundry facility makes this place unbeatable

went for laundry and the pool

the pool and laundry could have been cleaner also no extra blankets

i wish they had a laundry room and breakfast

pet friendly

was great, other than the pool being closed down for maintenance

room and having the kitchen were helpful for having our dog with us

staff, pool for the kids and i, basketball pickup game.

i didn t like how close the pool chair lift was to the pool while not attended by staff as i felt it could

clean, easy to walk around close parking spots

were great and the kids really enjoyed the pool

wifi lost for 2 days room cleaning only after request and card authorization taking long hold

dining pool breakfast in the morning. what negrita's, please?

wifi did not always work

parking, breakfast , internet, gym, pool and very clean

it was 103 degrees so we got settled and went to the pool

we loved the restaurant for a dinner and two breakfasts

very nice bar and restaurant again with great service

old type inn which seemed to attract locals for the really comfortable bar and restaurant

staff was very friendly and explained a bit of the history. very charming and plenty of parking.

good location , parking was an added bonus, rooms were comfortable very peaceful setting .

the staff clean the pool and laundry rm. the breakfast is outstanding. a lot 2 chose from.

laundry slightly dirty, probably overcrowding the machines.

excited about them having a laundry facility, as i did not pack enough

they have guest laundry services which is quite helpful

laundry out of service for entire 4 night stay

beautiful and neat room and hotel, great outdoor pool and laundry room

washer leaked in laundry room. automatic door openers didn t work.

linens smelled like clean laundry :)

had laundry services, the room was amazing, bed was soft, tv was great

the carpet needs to be replaced. the laundry room needs to be cleaned around the machines.

it was clean, bland, on a busy 4 lane road and our room overlooked a parking lot and gas station so why the

no amenities or breakfast.

i loved the decor of the hotel and the room. and of course, the complimentary breakfast.

the indoor pool could have been warmer

breakfast room was large and well stocked

continental breakfast was very good.

parking was a tiny bit challenging, but nothing too bad.

cuties room. free wifi. free parking. near many beaches. restaurant inside property was great.

parking was close

clean, comfy, free breakfast, delicious muffin

the laundry room has very limited hours; not 24-hour availability like most hotels.

pool, gym

very comfortable and well kept property. staff was friendly and breakfast was good.

parking light light directly outside our window

of parking, good access to highway and nearby shops/restaurants (withing 10mins drive)

guest laundry was at sister hotel next door.

no laundry

machine on two floors were not working and had no laundry so had to go to the hotel next door to wash clothes

when i asked about laundry services, i was told i had to go next door to another hotel and use their services

it has a gym and a pool

gift shop to buy snacks, ice cream, laundry liquid, drinks

front desk employees/ housekeeping she was rude and in helpful our towels smelled like sour laundry

the elevators and some hallways smelled like we were staying at a pet friendly hotel for sure

talk to and very welcoming and seemed knowledgeable clean facilities just right breakfast lots of parking the

everyone was so friendly the only negative was we were traveling with five kids and the pool was closed we had

the bed was wonderful; the breakfast was great! everything (laundry, pool) was very convenient.

first time i used the onsite laundry

great laundry room, appreciated

helpful personell, laundry for guests, pool inside hotel

the laundry and 24hr market on site were also benificial and came in handy

comfortable beds. excellent staff. laundry facilities were good.

no laundry bag

next door to a nice italian restaurant and they had a guest laundry.

and parking was limited when we

false advertisement; i booked for the amenities, including pool, complimentary breakfast, and wifi

very humid room, laundry becomes damp

like mold, the ac rarely worked, the halls only smelt good because the staff leaves the hotel laundry room open

we were 5 people in the room, so we paid to use the guest laundry dryer to dry the shower towels on 2 occasions

the breakfast was better than most other establishments because of they served fresh eggs and not

private and lots of parking, great staff! very affordable

i could see a laundry aide across the hall

pointing in the wrong direction, breakfast is literally just granola bars and oatmeal packets, no laundry service

hotel specifically so that i could wash clothes halfway through my trip but they had run out of laundry detergent

kitchen, laundry

pile of towels and laundry in hallway in front of housekeeping door on our floor.

so i went to front desk for coffee, toilet paper, laundry bag

not sure if she only wanted to tend bar and not the tables or maybe it was my kids but she was annoyed

the room was great. everything was clean. my kids loved the pool.

the convenient bar in the hotel was

only thing i was upset about was they put us in a room above the gym when the hotel wasn't very busy

no guest laundry facilities

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

but room next door had loud kids lol remember those

as with all hotels, it's best if pet fee is spelled out in the policy note on booking.

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

i was able to do laundry! pool was great and room was amazing!

did not gave more on request, answer was all towels were in laundry

limited laundry facility and one of the 2 dryers would not dry

i was told it was the laundry room which isn t even near our room

laundry room

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

breakfast & pet friendly are a major plus

cleanliness and comfort of big bed. friendly staff. good and free parking.

very clean hotel. good breakfast and very friendly staff.

they are very pet friendly

were unable to access wifi consistently

i loved the bar off the lobby and the bartender was wonderful

would definitely stay in this hotel again on a return trip as the location, service, free parking, spacious

s so much to do in the area of the hotel i love the idea of parking your car and not having to use it till

close to laundry mat and car wash

our room smelled sour when we arrived, like forgotten laundry

wish the hotel had a laundry room

no laundry facilities

fabulously clean excellent breakfast.

no laundry facilities

few suggestions: on site laundry would be nice and perhaps a drinks vending machine

the kids loved that

we ordered room service and the food was really lovely

had a shuttle car to help get to other things which was great