gym was closed and there s no guest laundry.

the front desk for towels and washcloths and coffee had to use trash bags of our own no guest laundry

an indoor swimming pool. cream cheese for the bagels

my son and i went to the gym and worked out together

location free wifi free breakfast

pet hair and fleas in bed and room

i had a reese hitch stolen off my truck in the parking lot

to children and animals but got put on a 2nd floor there was cigarettes in the window of a non smoking room to

people hanging out in parking lot

at the door parking and the attendant (pattie) made us feel very welcomed and helped out with our pet alot

i couldn't do my laundry.

lack of laundry facilities and breakfast

i stayed in the parking lot for about 10mins

our non-smoking room smelled like stale smoke.

had a non smoking room but smelled like smoke

the room we were given was next to the laundry room and the staff was doing laundry all night

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of

they didn t have essentials , no fruit , no eggs , no oatmeal kids were running down the hallways

sleeping a while noticed the frame or possibly mattress was sagging on the side closest to the kitchen area

was placed in a room next to the laundry and kitchen

great breakfast, nice pool area

shuttle service to the airport and back

she came up and offered to go get me a fresh one out the the kitchen and some cream cheese to go with it

i also booked with hopes of room service for food & that wasn't available

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very

staff, on site laundry, kids loved the pool and were happy that it was open despite covid

bed smell from laundry in fitness room, seems ventilation system not working properly

the laundry facilities were cheap which was a plus

enjoyed the room, amenities of the hotel, the breakfast, fitness center, pool, and laundry center

staff members were very kind. very reasonable price to do laundry.

convenient location right off the interstate and free parking is great

location, plenty of free parking, ice cold water bottles at front desk (very hot & humid weather), clean and

location and shuttle to/from the airport

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver

pool /spa that is open late , fitness center and even a laundry room

nice and fairly priced laundry facilities

the pool, exercise room, and laundry facilities were nice bonuses and great value for the price paid for the

the pillows and towels smell bad i think it's the laundry detergent they use

laundry for guests, 24/7 airport shuttle. amenities- fitness center, indoor pool. location.

an airport shuttle was available for a very early flight

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

very clean, nice warm pool

the main reason we booked this specific hotel was because they had an outdoor pool

although signs say quarters are available for laundry facilities,there were none at office

laundry facilities worked well and were good addition

i had to catch the front desk help at the laundry area and ask for toilet paper and cleaning spray so that i

due coronavirus 19 staff had to attend to everything just one person hallway cluttered dirty laundry and garbaage

i wouldn t let my pet stay at this hotel

the laundry fee is quite reasonable

i waited 3 days to do laundry and that was going to check every 30 minutes or so until i finally gave up because

it was cheap and the laundry was cheap.

the room was fairly comfortable. it was nice having laundry facilities available.

they have a washer and dryer so anyone staying can do their laundry

couldn't get laundry done

breakfast is as good, pool was war, outdoor smoking was clean

the pool

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

parking was close

being able to do our laundry since we were there four nights was very helpful

the access to a laundry room and clean rooms.

room was beautiful, modern and completely clean, the pool was great, everything you needed was provided including

one night stay,friendly staff great breakfast!!!clean!!

pool was alittle small. breakfast was ok.

it was great to have laundry services available to wash clothes

the breakfast was nothing to brag about. more centered in kids eating.

shuttle to the airport is just twice a day

gym and good location

the breakfast was really nice

fitness room is a bit limited in what it provides

she was extremely accommodating and held our bags and tried very hard to get us an early check in but they were

loved having a kitchen and separated bedroom

i love the room i had of had a small little kitchen area, seating area, and the bed

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

microwave or laundry bag, draft near window

no laundry

be careful of the garbage, the housekeeper made a snide comment about the bag being full of clean laundry and

first floor room across from the laundry

room was small. rooms and pool are showing their age.

loved that this location offers free laundry to guests, and that a key card is required to access the laundry

guest laundry area and fitness center

i even used the laundry services and found an employee cleaning the washing machines with a toothbrush

laundry, breakfast was wonderful, room was super nice with everything we needed

thankful for the indoor pool and complimentary laundry

laundry room in hotel, vents in the room super dirty

first room we were given had dirty laundry in a pile in the floor

the shuttle service and rooms.

the gym was spacious and nice

pool & gym closed!! open up!

parking was included, very convenient, and parking area was safe

but we missed the breakfast each day because we needed to sleep in

loved the breakfast, the pool, location of our room, the way the hotel looked, how fresh the room smelled

it's a quiet secure area and they have a 24 hour airport shuttle that's complimentary

were charged a 75 pet fee for our registered support dog (no mention of fee on website) just says pet friendly

we found dirty laundry sticking out from behind the dresser that should have easily been found it the room was

kitchen, refrigerator, stove, room size, tv, laundry faciities,

there seemed to be random people roaming in and out of the laundry area and going back outside (not sure they

it would be nice to have a full breakfast-eggs, meat, juice, tea etc

the grab and go breakfast.

parking wasn't the best, not accommodating to trucks (not 18 wheelers)

had spinal surgery so no breakfast. but it sure smelled good.

better parking

wish the breakfast would have been more than just self serve

breakfast was good, location good for what we had planned to do.

is in the same parkinglot as a raceway/casino

great if you have kids

the shuttle closes down early! the driver was wonderful....

screaming kids in the pool all day, so didn't get to take a dip

the staff and ability to get a shuttle to airport early in the morning.

laundry was handy

very clean and convenient to the airport with complementary shuttle service

easy to check in. rooms clean. pool was clean.

suite had the best kitchen layout with sophisticated storage system

we loved using the pool too

exercise room, laundry, breakfast, elevator, maintenance on the grounds, secure doors and even a room for you

the laundry facility was very convenient and appreciated as we were half way through our trip and

laundry facility on site

they have thought of everything you might need from laundry baskets to paper towels

it had a full kitchen in suite, laundry facilities on site

i threw all my clothes in the laundry as soon as i got home

came into the office behind the desk and we're arguing about who was going to open the laundry room for a customer

was very filthy no toilet paper old trash and dirty laundry present and not fixed during the stay

their laundry area consisted of an ancient coin operated washer and

breakfast which was printed on my receipt and the check-in clerk (who also was doing the laundry) just said

the parking, laundry and staff

hairdryer broken and couldn't get wifi to work

we were travelling with out 2 dogs, and it was very pet friendly

cost and value and pet friendly

it's a 10.00 pet deposit it's close to restaurants and the mall.

room i was in was above the laundry room and evertime the hotel did laundry my room was shaking plus they put

staff was great with helping me access wifi on both my phone and ipad

first day pool wasn t open

s so clean and i was happy that there s not a lot of people hanging in the parking lot who weren t guests

fact that breakfast was just a cereal bar and juice or coffee

laundry machines not working

of new paint but it doesn't cover bugs, bad carpentry laundry facilities out of order and the breakfast was cold

entrance stairs hallway need a facelift. no bag for laundry.

also, there was to be laundry facilities but that was not so, i had to find a laundromat

laundry dryer was thumping against the wall

good staff and it was clean . guest laundry

00 cash for our pet

oh and let's not forget i got pulled over in the parking lot and they asked me why i was there

night i had police out in the parking lot and all night over what i don't know i feel like i wasted the money

they don't have breakfast as advertised.

the gym room/laundry room stank

the gym room/laundry room stank

the rooms should be cleaned more often especially being pet friendly

pet charge a little high

at night there wasn't enough parking up front we had to drive around wait for a spot .

it might have gotten tangled up in the sheets or something and asked if they could check the laundry

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up the good

i love that they had a pool and a gym when i booked the facility i completely forgot about it, and i wish i

clean comfortable room, friendly staff. we loved the pool as well.

beds were uncomfortable you sank right away even m kids said the beds hurt there back

pet travelers beware - if you book through a third party website and traveling with a pet, do not

clean and comfortable. close to the airport with shuttle service

nice room , good breakfast, very nice staffs free shuttle bus

shuttle driver was great for information

we needed an early check in to be at an event on time

staff was super friendly, shuttle was prompt

bar and food were great, courtyards don't always have them

the indoor pool was a little too cold. kids lips were turning blue.

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

construction zone. noisy during the day. limited parking.

machines out of order, laundry 2nd floor

also, we were by the desk and laundry area

clean rooms, had good laundry facilities

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

facility has a laundry room for guests self-service

clean room and love the fact that has self laundry facility

was worn and outdated, time for updating, broken leg on table, laundry vending machine didn't have soap to wash

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

breakfast buffet at the restaurant was excellent, worth the money.

and most hotel pools open too late for me to swim for exercise in the mornings and too many kids in the evenings

had to use the sister hotel for a load of laundry

bar and the pool were closed.

the bed was comfy. we loved the pool, very relaxing for mom and dad yet fun for the kids.

had a early flight out of cincinnati and the hotel had a shuttle to the airport and it was about three

that they allow pets and there are no special rules surrounding that

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

had asked for a non-smoking room and we had just done a load of laundry we were folding in the room

clean affordable friendly wifi breakfast

room was suppose to be non-smoking but smelled with a strong odor of

every thing was great except spa tub was week

spa room the jets were not very strong at all

spa tub

spa (hot tub) was not available.

spa tub was weak

laundry piled in hall that was still there when we checked out

beds were extra hard, shuttle service was an inconvenience, and the dinner we ordered was bland and overpriced

very nice pool and workout room

the pool area was a little small and the water was on the colder side.

especially for kids

hot breakfast, pool, laundry room, location is all excellent.

were on the first floor across from laundry

being close to the pool but both dryers did not dry well and there was no change machine in the laundry either

late at night to our room so we just wanted to sleep well early morning we were awoke by the laundry room being

the facilities laundry room needs updated equiptment.

laundry facilities need much improvement

nice breakfast.

not much breakfast one day

parking can be difficult at night

maybe heat the pool?? :)

no laundry facilities

next to loud highway. no laundry facilities.

everything was clean, and straightforward. enjoyed the gym, pool and jacuzzi.

needs more parking.

our room was directly above the pool possibly whirlpool

when i went to get ice it was in the laundry room and the dryer had a sign on it saying that it was out of

smoking room

i was in a non smoking room and the sheets was from a smoking room

grading around the parking lot was

plus if you are a smoker they have smoking rooms

microwave old, thin linens but clean bedding had tears and some staining no change available for laundry

laundry room needs a change machine. i had to walk to truck stop for change.

excellent staff great laundry facilities great bed and

the location of our room very noisy next to the front counter and laundry room and the elevator

close to highway, pet friendly

no laundry bag in room

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room

clean and good parking

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just

there was a large group of kids staying, and the staff kept up with towels, breakfast service and genuinely

very friendly staff, we asked for a few extra towels for the pool and they got us the towels immediately

drinks at the pool, they could allow drinks at the pool as long as there not in a glass container

some room renovations, the laundry room only had one washer working

checking in, we asked about a laundry room

the laundry room terrified me

wifi was slow and didn t like staff knocking on door at 935am wanting us to leave.

don't like the parking is way too far and i didn't understand why kids were in the pool area without an

little hot water prices for the laundry room way to high for washing clothes 3

location and parking

breakfast wasn't as big of a variety as the picture looked

the advertised gym was incredibly misleading

the parking lot was clean, and the beds were comfortable.

i never ask for cleaning service and go get my extra towels and remove my own trash, also used laundry facility

been travelling for a while and was very glad they had a laundry area which i thought was reasonabky priced (

the laundry room was not but probably not used that much

laundry room had to be cleaned by myself before used. no where to hang shirts.

clean, nice updated furnishings, comfortable bed, coffee in lobby, free parking, short drive to riverbend for

cleanliness, easy access, pool, workout room, self laundry , loved the shower !

charge for parking. that's a new one for a holiday inn.

inside pool

paid for breakfast, should have went to waffle house or mcdonald s they are both located across the street

wifi connection was pretty quick as well

kids playing football in hallway doors slamming

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

a lot of litter) part of town, poor wifi signal, practically nonexistent and kind of a high price for no

tiny bath and horrible wifi

had kids so was disappointed pool was closed. understandable though.

i had to switch rooms bc my first room was directly above the laundry room

was unable to access the laundry room with my key

hallways with chairs and nothing being said and window to look outside very dirty and not enough parking

breakfast .. plain eggs possibly ( most kids do not like the peppers and cheese)

staff was very courteous and professional. rooms were nice and clean. good wifi.

it was absolutely fabulous. i is impressed with the room and the room service

their shuttle service was excellent

we were provided a free shuttle to the game

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

restaurant experience was quite confusing- it was unclear how to order room service (we ended up calling the

location is excellent. breakfast was great also!

wifi in the first room we had so terrible, the staff moved us to another room with better wifi

breakfast was good but we were there for 3 days and it was the same every day

cleanliness, full hot breakfast, pool area, staff was so helpful and friendly.

pool water too cool.

comfy beds, beautiful and clean room and bathroom. pool was a hit with the kids!

great location and kids enjoyed indoor pool.

way too many unsupervised kids running crazy in the hotel

would've loved a whirlpool, rather than just a pool

we were there for a gymnastics meet and it was crowded all the time but the staff were friendly, funny and

curtains, slow drains, hair in towels(housekeeping need not place towels that do not wash out in laundry

didn't like the laundry room or the bathroom in my hotel room

had a laundry. well situated

happy to have the guest laundry when we got caught in a thunderstorm and our clothes and shoes were drenched

laundry staff and housekeeping needs to pay attention to the sheets and coverings for the beds

also nice that you provide complimentary guest laundry services and an awesome omelet as well

the room stank like mould and the wifi doesn't work in the bedroom

breakfast was great! room was spacy! pool was nice!

and the tiny gym had all the necessities to have a good workout

excellent size executive suite! pool was great! happy hour was nice. breakfast was awesome!

the breakfast (room service) was delicious and on time.

valet was subpar. young kids sitting on their phones not waiting on guests.

small shallow pool. kids were not impressed.

it was clean and close to the casino . the restaurant had good wings and fries .

we were a bit disappointed that breakfast wasn't included, but the room service was tasty

, to talk with and entertain the kids

location was great! lobby bar and staff are amazing! room service spectacular!

no hot water and wifi was rubbish

the pool was closed at the time of our visit. our kids were very disappointed.

the hotel fitness center is actually a snap fitness gym and has phenomenal equipment

the room didn t have trash bags in the cans or extra bags for dirty laundry.

we were able to get an early check in

the location, the bar in the lobby and the gym were great.

breakfast was very good but cost extra.

the gym was great, everything was clean

very. lean and comfortable. laundry was a bonus.

the room had a kitchen to cook n a nice refrigerator to keep everything cool

breakfast was wonderful with wide variety!

the pool was great ud83dudc4d good coffee and good breakfast

there was no rail or bar to hold on to

had to ask for house keeping no laundry facilities

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good

the kids running the halls all night knocking on our door throughout the evening

room service was closed too early

wifi is not included.

the gym was really nice with newer equipment, clean and very well equipped

what happened to free wifi

i didn t get the breakfast but i enjoy the bar last night customer service was on point

we did get a fan from laundry

there was no laundry bag

my kids and i used the baby s shampoo we brought

was uncomfortable, wifi cost extra and was terribly slow

bed was too small. no gym. no restaurant

depressing, floors with the laundry were trashed and almost scary

was good, and it did have laundry somewhere within the building

made breakfast a joy

the gym had decent equipment

they also gave me a late check out of 1 pm which was amazing

lobby, gym all very nice

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well

breakfast was not well stocked

the wifi was not working very well but the weather was very rainy

it wasn't even an early check in, it was 6:45 in the evening

great location clean breakfast was good

new build and a great breakfast

my kids enjoyed going up to the roof top bar and looking around the city

the kitchen was very useful

breakfast was good

expected the hotel to have laundry service

and big kids

the rooftop bar is a little small.

funky phone system, very hard to place a room service order

room service was unfriendly.

overly scented softener used in laundry

wish the bar had been open

very clean and cozy. breakfast is tasty.

i have never experienced a bed and breakfast. this was a great first time experience.

the decor of the hotel, restaurant with bar in same location as our room, the quaintness and personal touches

we also enjoyed the pool and was grateful for the guest laundry after a root beer incident

you had to sign up for hampton inn rewards/specialty program to access wifi during your stay

$75 for a pet fee is ridiculous!!

pool open and great

room clean/ breakfast service still great although modified/ kids loved the pool

laundry room is small, only one washer and dryer.

breakfast was excellent. bathroom was clean.

the roof top bar has an amazing view as well

the phelps bar was closed!

there needs to be more glassware and kitchen items

pool temp and pool area was freezing

nd my lady had good time she got to sleep in with peace and quite and i got to work out enjoy the gym didn t

no kitchen ware in the kitchenette, in fact only four paper cups

big clean rooms, excellent bar at the lobby. staff was super friendly, kind and informative.

the hotel has a bar inside it

kids swam in the pool

i did not have my dogs with me, but believe aloft is pet friendly

we came with our kids so that was the only reason i would not go back if i had my kids

no restaurant; no breakfast; bar closed too early.

breakfast was small, people were smoking on the patio area

we were across from the laundry and right next door to the exercise room

i could say the parking is tight but really no cons to this property

plenty of parking and generous breakfast

breakfast was good but both mornings there was no coffee

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in

pool wasn't super huge and even though it was 90 degrees outside the pool water and room were cool

it was a convenient to great american ballpark with a shuttle stop right next to hotel parking lot

dislike was how cold the pool was

could use bigger and more towels at pool. ok for small children but not adults.

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

kitchen was down for breakfast

good free wifi

had a gorgeous rooftop bar with some great music and hospitable bar staff

good laundry unit

laundry facilities available ($2 per machine), rooms are pretty clean, everything is quite new.

the heated pool and the room was nice

the breakfast was really good and very clean

lots of kids when i stayed so it was impossible to keep the common areas clean

the price at the laundry very

my four kids were devastated

the breakfast bar was outstanding and the staff was very attentive

the shower was away from the toilet so my husband could shower while the kids were able to still use the bathroom

we asked to move our room twice due to a large party of kids that were there for a baseball event

nice pool, close to zoo

we couldn't connect to the wifi in our room

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

the pool is nice too but a smidge

liked the friendly staff, clean rooms, and breakfast was great

the fitness room and the laundry room

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

didn’t have a bathtub, which would have been fine if i didn’t have kids with me

this was possibly due to the floor being pet-friendly

my kids loved the fun decor throughout the hotel

wish it had laundry of some sort

no laundry facilities for guest

the salad i ordered from room service was amazing

no microwave the wifi was impossible to get on to get work done

the room service breakfast was plentiful and tasty

laundry room and pool hard to locate

gym and laundry room were a plus

breakfast was great! services were perfect !

there is anything it was the breakfast that was there

breakfast was decent

we had a family with kids above us and they were running around at 11:00 at night!

i did not like the breakfast. it can be better.

being charged a pet fee for an 8 week old puppy. that was in a carrier except when being walked

i would ve known about the extra pet charge and that we would not have been able to have a room with a balcony

its was updated had outdoor pool and breakfast

breakfast was great! hot breakfast was provided.

close to restaurants and the casino

plenty of boat parking and electric outlets to plug into.

didn't have the trolly to shuttle back and forth to casino

clean, friendly staff, convenient to the casino.