room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

the kids loved the pool

it said you could order room service which you could not

i couldn t believe how nice the kitchen staff was, and how good the vegitarian options were

this is a pet-pev of mine

the fitness room and the laundry room

food and bar closed at 11 and there is nothing nearby

the bar food/drinks were also pretty yummy

the location and parking garage are great. hotel bar cool. room clean and staff very friendly.

my kids enjoyed the free pool table in the lobby.

wifi was horrible

we couldn't connect to the wifi in our room

very clean great breakfast

beds a bit stiff and the pool was highly clorinated

bed was comfortable. breakfast was good. location excellent for our purpose.

laundry room and pool hard to locate

gym and laundry room were a plus

wifi would not connect to my game at all

getting out of parking lot

t have a vending machine with drinks in it, and i didn t like that they don t have a swimming pool or hot

the price at the laundry very

my room, which it was, but they didn't tell me that you have to reserve times for the pool so my kids didn't

clean, spacious room. pool had warm water. 8 minute drive to newport aquarium

including the pool hours i was impressed they were open until 11pm

sofa bed was not your normal sofa bed, more like a trundle bed, only fits little kids

we spent a lot of time in the pool, which was great, and used the laundry as well

the hotel was just listed as pet friendly

staff was hospitable and friendly. room was comfortable. breakfast was good

gym, adequate swimming pool, just barely long enough to swim laps and get in a workout

the kitchen, netflix, the coffee.

laundry facilities available ($2 per machine), rooms are pretty clean, everything is quite new.

good laundry unit

lots of kids when i stayed so it was impossible to keep the common areas clean

pool was closed and we were not made aware before stay. we had some very disappointed kids :(

24 hr pool. too many kids to wanna swim

the pool was out of order

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

pool a little small but fun. wifi didn't work well in our room.

my kids would have preferred it to be deeper

pool a little small but fun. wifi didn't work well in our room.

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

kitchen was down for breakfast

good free wifi

had a gorgeous rooftop bar with some great music and hospitable bar staff

the rooftop bar has a fun vibe with wonderful bartenders

the breakfast.

easy access, very clean, complimentary breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

didn't have the complimentary breakfast so can't comment on that

limited breakfast

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

could work on a better breakfast for the price of the stay other then that every thing else was great

parking was a little tight as the place was booked

we were across from the laundry and right next door to the exercise room

i could say the parking is tight but really no cons to this property

it was cleaning and had parking on spot. plus late check out times.

plenty of parking and generous breakfast

breakfast was a bit lacking in variety

bathroom laundry items (towels, cloths, etc

live having a small kitchen, sitting area and king bed

breakfast was great. social time was awesome.

social evenings and breakfast.

hotels really nice has a kitchen the food was a lot better than i expected for breakfast

pool temp and pool area was freezing

easy parking, beautiful room, pool open late and early

big clean rooms, excellent bar at the lobby. staff was super friendly, kind and informative.

bar could be open later on weekend nights, pricing, my sisters room charge was less than mine

the cleanliness and the pool area.

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in

the breakfast bar was awesome

elevator when hotel full takes longer to get to your floor, also would like breakfast to last till

to the great american baseball park, close to restaurants and shuttles to the game, breakfast included, friendly

could use bigger and more towels at pool. ok for small children but not adults.

overly scented softener used in laundry

the restaurant and bar where closed in the middle of the week.

wish the bar had been open

breakfast was phenomenal!

i have never experienced a bed and breakfast. this was a great first time experience.

laundry room is small, only one washer and dryer.

over charged no room service no parking was not mentioned poor location

there needs to be more glassware and kitchen items

no room service

the bar and restaurant had amazing food and super friendly and accommodating staff

expected the hotel to have laundry service

withe a weekend away from kids, a girl just wants to take a hot bath

good for families with kids, alot of inappropriate nude arts and magazines

we love this pet friendly hotel. the staff is so nice and the rooms are very comfortable.

i used the gym on two occasions - while on the smaller side, it still had all the facilities i needed

having complimentary wifi was a must for us

carpet, curtains, and bathroom need updating to match the lobby and gym

complementary dinner and breakfast were delicious

it had a full kitchen, nice size living room, big bathroom, and a huge bedroom

the wifi was not working very well but the weather was very rainy

depressing, floors with the laundry were trashed and almost scary

was good, and it did have laundry somewhere within the building

wifi only free if you book through hilton and sign up for email list

liked that the gym was so easy to find and pretty clean

staff were very polite and helpful. the breakfast was delicious!

we did get a fan from laundry

there was no laundry bag

the room was lovely with huge spa bathroom. location is perfect, and staff was very attentive.

no pool, uncomfortable couch, very pricy for such an old outdated hotel.

free wifi

very. lean and comfortable. laundry was a bonus.

breakfast could have had more options.

convenient location downtown. roomy with nice size kitchen.

comfortable bed, the mini kitchen is a great added bonus and plenty of space in the room

great location! the staff were nice and great breakfast!

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

had to ask for house keeping no laundry facilities

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good

what an experience and to just get away from the kids and focus on us as a couple, it was a great experience

wifi was solid

location couldn t be better front office staff is excellent gym is decent

but that comes with having a nice bar and restaurant in the building

room service was closed too early

bad if you had small kids taking a shower

i also like it's pet friendly my pomeranian enjoyed her stay as well ''

, to talk with and entertain the kids

stunning lobby, clean room, kind front desk staff, great gym, decent location.

the gym was nice , i want a refund for this hotel stay

no food after 9 pm or room service. no valet service.

desk staff and manager are great, room was spotless and bar was fun

hotel offers a breakfast but it's not free

the pool table and outdoor life sized jenga was alot of fun!

needs to be a few options for kids,that said the food tasted good

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

we weren't allowed to have an extra cot for our kids

front desk and room service was very polite and attentive

have been nice to have a breakfast bar to get a quick bite or coffee

great location and hotel! very friendly staff and the breakfast buffet was delicious.

to the pool to relax and a lot of rowdy kids came to the area and were very loud, parents didn’t say anything

the room didn t have trash bags in the cans or extra bags for dirty laundry.

location, clean room, hotel bar and music was good

parking and breakfast cost extra.

location entire hotel was very clean balcony room late check out option valet parking

the location, the bar in the lobby and the gym were great.

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

breakfast had very limited choices.

did not like how room service continued to knock on our door after we were telling them no thank you

we also enjoyed the pool and was grateful for the guest laundry after a root beer incident

i asked for an early check-in but was unable to be accommodated, however i was able to have a late check out

you had to sign up for hampton inn rewards/specialty program to access wifi during your stay

we don't have it at home because of the high prices of cable he was excited that there was a gym

breakfast was great and the location was perfect

completely ran out of towels even after they said they d give me some more once they finished laundry

laundry facilities were not operating

) no fridge or microwave, no coffee pot, no bag for dirty laundry

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

didn't like the laundry room or the bathroom in my hotel room

happy to have the guest laundry when we got caught in a thunderstorm and our clothes and shoes were drenched

laundry staff and housekeeping needs to pay attention to the sheets and coverings for the beds

had a laundry. well situated

curtains, slow drains, hair in towels(housekeeping need not place towels that do not wash out in laundry

the fitness room offered lora of materials, the breakfast tasted fresh, and the hotel was clean.

breakfast was good and the kitchen staff did well restocking the buffet as needed

the breakfast was really good and healthy

my kids enjoyed going up to the roof top bar and looking around the city

breakfast was fantastic so fresh and the guys changed out anything that had sat there too long and

also nice that you provide complimentary guest laundry services and an awesome omelet as well

breakfast is outstanding, except pastries are cold like they came out of refrigerator with no way

kids loved the feel of the hotel with the open courtyard and glass backed elevators

was cold, no wifi, pool was only 4ft, found out day after we had to pay 12 every time we left and came back when

pool was great breakfast was amazing

way too many unsupervised kids running crazy in the hotel

kids love staying in this hotel

the room was nice, the gym was updated and the location was the downtown.

way too many unsupervised kids running crazy in the hotel

we were there for a gymnastics meet and it was crowded all the time but the staff were friendly, funny and

it had a nice gym, pool, decent breakfast

currently being renovated so the pool and the gym were not available

did not like the wifi, it was very difficult to connect and reconnect each day

very clean and comfortable, plenty of parking. great breakfast. staff were very friendly.

that the pool wasn t open for my kids

having a plastic cup in the room to get a drink of water and having to ask for a bar of soap for the room

had kids so was disappointed pool was closed. understandable though.

kids playing football in hallway doors slamming

i came to the thinking that pool was open so had to disappoint my kids

there was very little shower gel in the bathroom and only one little bar of soap

they don't have the laundry

there was a very loud party. we also ordered room service in the morning and it never showed up.

when i booked the hotel, i did not realize that room service would not be available during memorial weekend

clean and pet-friendly. staff are lovely. comfortable rooms.

dining hours were limited, the room service food was so salty it was inedible (ordered twice and both were

cleanliness, easy access, pool, workout room, self laundry , loved the shower !

the fact i was charged $7 for parking at the hotel after paying over $200 for a room.

the breakfast too very simple.

the open gym, and the bathrooms were clean, overall good rooms

close to everything waffle house mcds and skyline accords street- pool is warm and so fun !!

little hot water prices for the laundry room way to high for washing clothes 3

everything miss the breakfast.

that i could bring my pet.

paid online but at check in had to pay 75 dollar deposit and an additional 25 dollar per pet fee when stated

said it had breakfast, i guess i was hoping for more

your hotel is an absolute gem. easy access to cincy, restaurants. walkable, pet friendly.

the lobby bar creates delicious and beautiful handcrafted cocktails to order

their shuttle service was excellent

walked to paul brown stadium not to bad 30 min they need shuttle bus

welcoming staff and delightful bar with excellent restaurant

batter during breakfast and couldn't find anyone to ask to replace, and that was only thing my kids would eat

there was a large group of kids staying, and the staff kept up with towels, breakfast service and genuinely

it's a bit difficult to get into the parking lot from the street.

was great, well lit parking lot made us feel safe, breakfast was delicious, staff was very

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just

the laundry room terrified me

some room renovations, the laundry room only had one washer working

checking in, we asked about a laundry room

the bar was nice with happy hour specials on food

my kids loved watching train go over river so high up

first time confusing about parking

also there isn't an elevator that's particularly convenient to get to from the parking lot

it would be nice if they offered room service, at least for breakfast.

rooms with fridge, hidden tv, fireplace, and great shower

pictures of the room show a fireplace. turns out it's on of those with a light in it.

more selection for breakfast and the pool could be warmer, but just a minor change.

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

more selection for breakfast and the pool could be warmer, but just a minor change.

good gym and pool

good gym and pool

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

no laundry bag in room

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

laundry facility on-site was awesome

laundry machines could use a little clean up

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

the spa shower feature our room had was amazing. nice pool and workout area. great location!

will be back with my kids for just a little getaway

also box on condoms in front window by lobby (laundry room) really

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

the breakfast provided and the laundry facilities

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

poor wifi, improve breakfast selection

the breakfast was lackluster and offered nothing gluten-free

i like that there was a small kitchen in our room

thing i had mentioned on the actual hotel review, is although each room has a kitchen area, i was only staying

the only thing i wish they had was a hot breakfast

cool room with full kitchen. quiet location

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

had asked for a non-smoking room and we had just done a load of laundry we were folding in the room

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

the staff is awesome, it's clean, and breakfast they serve is very good and a variety

had a 16' budget truck towing a vehicle. parking was limited.

i had to switch rooms bc my first room was directly above the laundry room

was unable to access the laundry room with my key

the wifi capabilities are very good, however

it was very clean and the pool was nice and the gym was exceptionally nice

breakfast were really good,entree changed each day plus lots of daily items too

the staff worked to get us a better room with wifi in the hotel.

pool water was very cold and you did not have tea bags for the breakfast

new facility. opened dec. 2017. very nice. quality breakfast.

could use better parking. i thought a suite would have been a little bit bigger.

the pool wonderful to enjoy and the rooms were excellent

been travelling for a while and was very glad they had a laundry area which i thought was reasonabky priced (

i never ask for cleaning service and go get my extra towels and remove my own trash, also used laundry facility

laundry room had to be cleaned by myself before used. no where to hang shirts.

the laundry room was not but probably not used that much

great staff! very family friendly! kids everywhere!

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

when we checked in we let the lady at the front desk know that we had a pet

the breakfast was excellent!

wifi was very spotty. sometimes it failed to work at all

pool area with kids until late night

rooms, excellent price, indoor/outdoor pool and hot tub, proximity to cincinatti, wonderful breakfasts, dinners

the pool and hot tub were clean and relaxing

pool too cool for kids

loved the ample parking and the drury sign seen from the expressway

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

coin op laundry

i had a non smoking room but the comforter and mattress had burn holes in it

my room smelled like smoke and i didn t want a smoking room and it was super hot in there

there was this one family that has lots of children that would throw rocks in the parking lot and they would

the gym was great. the laundry was great. the customer service was awesome.

front desk says can't make change for laundry

very comfy bed and pillows; hot tub/pool was nice to relax

location was great. parking was easy & convenient.

breakfast options were amazing, and delicious

overslept for the breakfast and the woman in charge was putting everything away

the lights were off no one one in the parking lot it was shut down

parking, fitness, breakfast was excellent

gym had limited equipment

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

loved the laundry service even though a little pricey

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

like the updates, more modern rooms, pool, laundry and exercise space

pool was closed for whatever reason and the laundry facility was closed as well

to order something off the menu for room service at 9pm on a friday night

room service was perfect and the attendants were kind and accommodating for all our needs and

the bar was closed due to

minimal parking

didn't notify me online or at the desk that the pool wasn't available

parking laundry needed it's own app with a min load amount that was more than the cost if

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

i love the fact that there was a 24hr laundry facility

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

our room was near the laundry room

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

i loved having the kitchen, workout room, and pool to use!

breakfast was fresh and different each morning

clean, had kitchenette, nice hot breakfast , friendly staff, had ice cream treats etc for purchase

good free breakfast. ample free parking. convenient.

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

the bar was never open

the pool was closed.

space, breakfast location and free parking.

pool and spa closed and an alarm in another room at 6am going off for 10 minutes

would of liked a complimentary breakfast of some kind

we re only there on the weekends and the breakfast was limited

breakfast menu good. coffee excellent. service very good.

it didnt have a continental breakfast but i knew that making the reservations

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

come check in they were all closed and room service was only every 3 days

very clean, friendly staff convenient location, free parking.

their customers services during checking and breakfast

parking was free and you served yogurt for breakfast

could use a laundry facility within the hotel.

i believe it was a bunch of rich kids there for a

location, comfort, policy for pets

i moved the couch there was trash under it and someone left their kids socks under there as

wifi whole stay no towels

more handicap parking spots would have been helpful.

parking for hotel guests was somewhat far from the lobby door

parking could be an issue in inclement weather.

no elevators, no gym, no pool

keys didn't work, there was a charge for extra towels so my kids didn't want to get in the pool becuse they didn

liked having in room toaster and 24 hour laundry and exercise access.

the laundry room was clean

breakfast, the room kitchen is well equipped, 2 days a week they have free dinner, the coin laundry

no change machine for guest laundry.

laundry facility was a big plus

laundry room is all coin operated with not coin machine or atm on site

kids are allergic not sanitary the front desk staff not only checked us in but did laundry and replaced

the bathroom, carpet, laundry room, and the room needs updating.

the pool, laundry areas, and lobby are great

kids running around in the hall late at night and being near the laundry room.

the staff very very accommodating and friendly the laundry lady!

that you had the accessibility to cook if you wanted to and do laundry.

the room was clean and the property was quiet. the laundry facility was nice to have available.

planned rooms with kitchen making it easy to travel with children

availabilty of miny kitchen and pots and plates

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

didn't get a chance to eat the breakfast, got up too late

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

clean, nice area, pool

i was happy the pool was open.staff was very nice we really enjoyed the cleaning as well

breakfast was a knockout

wifi doesn t work

the fitness room was great & pool looked nice, though we didn't have time to get in

locked without having a room key (the doors on the side that led to the parking lots, pool, and gym) were not

huge room, super clean, really nice breakfast, friendly staff

the laundry and gym areas were well appointed and clean

the kids didn t get to go to pool because it stayed full but other than that amazing!

breakfast - more options needed.

my kids were very upset about that

not like being treated like teenagers or kids by getting charged 50

the laundry facility could be cleaner than current status, the machines were quite dirty inside

the bar closed at 10 pm

of food for breakfast it was a long wait for those wonderful waffles also there were alot of kids with no

breakfast was okay, juice bar down.

breakfast selections were abundant and delicious

no laundry facilities

breakfast was really really good and the staff was amazing the pool was very clean and the facilities around

love the waffles at breakfast, and overall a great breakfast

nightshift female was very helpful with my wifi problem

the pool was cold

was worn and outdated, time for updating, broken leg on table, laundry vending machine didn't have soap to wash

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

clean room and love the fact that has self laundry facility

the food was very affordable with a good kids menu

ppl there all at once just good all the way around nice fitness room with view of the pool so kids could swim

facility has a laundry room for guests self-service

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

also, we were by the desk and laundry area

machines out of order, laundry 2nd floor

clean rooms, had good laundry facilities

that is all i liked oh yeah laundry room that was ok

com was both the cancel it because they did not have truck parking

the hotel has free wifi, clean bug free rooms and they rent for a very reasonable affordable price

for cash deposit of $100 for a hotel with people doing drugs in the parking lot and some questionable ladies if

better security around the parking lot

good location. ice and laundry a plus. comfortable bed.

super friendly desk staff and wifi was reliable

there was no breakfast and it was close to where i was visiting friends

parking was great

kinda petty

dogs that employee had to run to laundry room for safety

kitchenette didn't have any dishes at all so know you have to take your own

it had a kitchen and i could cook.

wifi did not work

pet policy

laundry facilities were perfect and loved that they accepted credit cards

the convenience of the onsite laundry facility

location to the laundry services - stuffy near it

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

laundry is convenient

construction zone. noisy during the day. limited parking.

did not have time for breakfast. i caught the airport shuttle at 6:30.

to watch from too-no left side lamp/table--pool closed for 1 week (terrible if i had kids) -- was advised to

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

not really a bad thing but took up some parking area

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

they had no one to do laundry

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

has laundry and basketball court and outside

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

the pool and friendly staff

i would ve known about the extra pet charge and that we would not have been able to have a room with a balcony

i could travel with my pets and know that they were safe with me at night

was a odd smell like moldy but room service said it was a newly renovated room it was probably glue or paint

being charged a pet fee for an 8 week old puppy. that was in a carrier except when being walked

the separate bedroom was awesome! pet friendly! great rooms

they had a hot breakfast buffet with lots of items

needed a choice of breakfast food for

eggs for breakfast were undercooked. no other issues.

airport shuttle

friendly staff and great price! clean pool and laundry room!

so checking in took over 2 hours and my family had to wait in the hot parking lot until we finally came to a

things i didn't like were the other guests smoking in the halls and the tweaker i kept running into-- but, i

the smoking accommodations

burn hole in the bedspread even though it was supposedly a non-smoking room

first of arrived and there was dirty laundry baskets and take out food all in the parking lots

they do have vending machines that work, ice, and a laundry area

no wi-fi until i pay for the room no breakfast

no breakfast was offered

blinking parking lot light blinking through the curtains couldn't sleep

convenient, price,staff,laundry room

i was accosted nightly by people in the parking lot wanting either money or cigarettes.

the location, parking, room. friendly staff

i like the fact that the rooms had kitchenette. and that it was pet friendly.

i was never told there was an e tea pet fee, the whole time i was under the impression the price was $99, which