the price at the laundry very

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

my four kids were devastated

the wifi was pretty great too

they don t have a big variety of breakfast items only due to covid-19

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in

it was clean and the pool was a hit with the kiddos

she loves the swimming pool

they had a clean heated pool and grab and go breakfast

they have a shuttle that takes you to different areas and there s a restaurant in the same parking lot

we were across from the laundry and right next door to the exercise room

plenty of parking and generous breakfast

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and

the wifi did not work

plenty of parking and generous breakfast

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

the kids loved the pool

this is a pet-pev of mine

the room was very clean, the entire hotel was very clean, we didn t swim or work out but the pool looked nice

it was pricey. breakfast was not included. bar set up was odd.

the fitness room and the laundry room

very cool themes in this hotel. pets welcome. parking is high at $25.

my kids loved the fun decor throughout the hotel

this was possibly due to the floor being pet-friendly

i wish that our room had a tub for the kids and a microwave.

the indoor pool was small.

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

pet friendly

wifi was horrible

i noticed the gym had a very strong rubber smell which was unfortunate

wish the pool had been open

easy parking, beautiful room, pool open late and early

the hotel has a bar inside it

we didn t know the wifi password so we didn t use the wifi

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

laundry room is small, only one washer and dryer.

kudos to the chef for the free breakfast - hot cooked choices ready to grab, along with continental items also

the phelps bar was closed!

everything else. especially the kitchen.

were obvious signs of a pet in the room we stayed in

very pet friendly

no restaurant; no breakfast; bar closed too early.

desk staff and manager are great, room was spotless and bar was fun

no grab n go breakfast.

lobby has a full bar and a pool table as well as a snack area

laundry facilities available ($2 per machine), rooms are pretty clean, everything is quite new.

good laundry unit

free wifi and complementary breakfast were much appreciated

the lady who ran the breakfast was so helpful and friendly, really enjoyed her

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

we spent a lot of time in the pool, which was great, and used the laundry as well

wish it had an outside pool.

expensive. pool closed. no hot breakfast.

poor, gym equipment poor

seemed to be no room service as our room wasn t serviced during our stay which was disappointing

we also enjoyed the pool and was grateful for the guest laundry after a root beer incident

the breakfast was awesome!

breakfast was very good and the staff at breakfast was very nice and helpful

the breakfast was better than the last time but could still use a little boost

some staff was rude. in the kitchen staff.

pool a little small but fun. wifi didn't work well in our room.

but the downside was the pool was too cold

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was on the small side and was a max depth of 4 feet deep

the pool was too cold

expected the hotel to have laundry service

we had a great visit to the hotel spa and the restaurant had a fun and classy vibe

the spa was amazing

the gym was standard -- nothing too special, but adequate.

and big kids

the kitchen and bathroom were very spacious and i have never seen a kitchen with a dishwasher, 2 burner

wifi did not work

the wifi was not actually free like advertised on the website

it had a full kitchen, nice size living room, big bathroom, and a huge bedroom

it wasn't even an early check in, it was 6:45 in the evening

depressing, floors with the laundry were trashed and almost scary

was good, and it did have laundry somewhere within the building

only thing i did not like was that we missed the breakfast

liked that the gym was so easy to find and pretty clean

they also gave me a late check out of 1 pm which was amazing

the restaurant and room service wasn't available (pandemic)

the gym was really nice with newer equipment, clean and very well equipped

room service was closed too early

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

there was no laundry bag

we did get a fan from laundry

needs a pool.

free wifi

they let us store the milk in the room service fridge

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the

had to ask for house keeping no laundry facilities

what an experience and to just get away from the kids and focus on us as a couple, it was a great experience

good free wifi

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the rooftop bar has a fun vibe with wonderful bartenders

kitchen was down for breakfast

had a gorgeous rooftop bar with some great music and hospitable bar staff

the room didn t have trash bags in the cans or extra bags for dirty laundry.

i didn t have any breakfast

i did t like the upper bar was closed. was confused how breakfast worked.

breakfast was a little weird

location, clean room, hotel bar and music was good

overly scented softener used in laundry

the added bonus of amazing free breakfast, coffee

excellent breakfast

very slow & unsecured wifi.

i have never experienced a bed and breakfast. this was a great first time experience.

rooms were large with full kitchens (no oven, just a cooktop)

breakfast was good and the kitchen staff did well restocking the buffet as needed

great location clean breakfast was good

the breakfast buffet had many options very delicious

clean, friendly staff, close to nearby entertainment, and breakfast was amazing

we rented a small section of the restaurant on a night the restaurant and bar were closed and they opened the

breakfast was good and my kids loved it.

the gym and restaurant inside the hotel.

i look forward to visiting again without the kids

the bar restaurant food and drinks are exceptional but very pricey

very. lean and comfortable. laundry was a bonus.

pool and the extra area downstairs with pool table and tvs

and clean, fitness room was great and community rooms with the pool table, mini home theater and bar area were

stayed 2 nights including new year s eve and the bar was closed by 10pm

convenient location downtown. roomy with nice size kitchen.

valet was subpar. young kids sitting on their phones not waiting on guests.

went for my kids birthdays

the wifi although free would drop me often

small shallow pool. kids were not impressed.

we waited 1/2 hour for breakfast since we didn't get buffet

also nice that you provide complimentary guest laundry services and an awesome omelet as well

is pet friendly as of april 1, 2022

room service was great breakfast was ok need more selections ( pancakes or waffles) turkey saugage

cold breakfast pastries

my kids were very disappointed that the pool was not open ,one of the main reasons we picked the

the bar was fantastic

to the hotel and the parking garage is down and couldn t produce tickets, the front desks wifi is down, wait

comfy beds, beautiful and clean room and bathroom. pool was a hit with the kids!

the room was nice, the gym was updated and the location was the downtown.

by the pool didn't work but not a big deal since there were fully equipped showers available in the locker

had a laundry. well situated

curtains, slow drains, hair in towels(housekeeping need not place towels that do not wash out in laundry

didn't like the laundry room or the bathroom in my hotel room

laundry staff and housekeeping needs to pay attention to the sheets and coverings for the beds

happy to have the guest laundry when we got caught in a thunderstorm and our clothes and shoes were drenched

laundry room and pool hard to locate

gym and laundry room were a plus

breakfast was decent

approved our early check in

i didn t wake up early enough for breakfast but they offer it so that is also nice

walked to paul brown stadium not to bad 30 min they need shuttle bus

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

food was delicious (duck dinner) but neither of our sides were put through to the kitchen, and forgotten about

your hotel is an absolute gem. easy access to cincy, restaurants. walkable, pet friendly.

we were provided a free shuttle to the game

the kitchen and that i was about to cook instead of going to a restaurant everyday.

the breakfast.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

parking was a little tight as the place was booked

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

bathroom laundry items (towels, cloths, etc

couldn t checkin because the computer system was not working correctly and the hotel wifi didn t work well

nice hotel, welcoming and helpful staff, a large variety of options for breakfast that could fit a variety of

the parking lot lights are so tall(

hotels really nice has a kitchen the food was a lot better than i expected for breakfast

a lot of litter) part of town, poor wifi signal, practically nonexistent and kind of a high price for no

had kids so was disappointed pool was closed. understandable though.

things open around the city but breakfast bar not open and have to buy a coffee paid our own pocket

very clean, nice having a bar and food downstairs as well.

kids playing football in hallway doors slamming

cleanliness, easy access, pool, workout room, self laundry , loved the shower !

the staff was nice. the pool area very clean

also, no room service if you are staying more than 1 night

the location and the availability of a gym and a pool.

this location, it was unclear if parking was an additional fee

little hot water prices for the laundry room way to high for washing clothes 3

spacious room good parking

the kitchenette was great. staff very friendly.

parking lot is shared with a holiday inn at twice the rate

everything miss the breakfast.

some room renovations, the laundry room only had one washer working

the laundry room terrified me

checking in, we asked about a laundry room

nd you my family got there late with my kids and we were just exausted and hungry) toilet lid was falling apart

wifi service was very poor

2nd night kids in the hallway and slamming doors at 11.30 pm

our trip and stay was amazing, we didn't get to use the pool because it was down for a repair

nice staff, great breakfast, great location.

drinks at the pool, they could allow drinks at the pool as long as there not in a glass container

the pool was great fir the kids

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

great choice of breakfast

was only minor things i disliked but overall it was worth it bed was very comfortable plenty of parking

completely ran out of towels even after they said they d give me some more once they finished laundry

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

) no fridge or microwave, no coffee pot, no bag for dirty laundry

laundry facilities were not operating

that the pool wasn't open.

it had a nice gym, pool, decent breakfast

the pool and gym was closed

breakfast was delicious, pool was nice, beds were comfortable

pool was open and clean

they don't have the laundry

loved the free parking

so nice they have a parking garage and a very clean building !

friendly staff - pet friendly - hotel is beautiful

stayed there and there was a dog barking next door all night i called room service and they did

first time confusing about parking

also there isn't an elevator that's particularly convenient to get to from the parking lot

it would be nice if they offered room service, at least for breakfast.

rooms with fridge, hidden tv, fireplace, and great shower

pictures of the room show a fireplace. turns out it's on of those with a light in it.

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

no laundry bag in room

was unable to access the laundry room with my key

i had to switch rooms bc my first room was directly above the laundry room

they gave us a handicap room so this is probably why), breakfast was excellent, we enjoyed the pool to ourselves

close to downtown cincy without the parking and traffic hassles of downtown

we were able to use the pool at least coz some hotels their pools are closed. my kids are happy.

great bed and breakfast

i would instead chose a room facing the parking side which would of been quieter

staff, breakfast, room

parking spaces are a little small, they are to close together

nice front desk staff. has gym.

i never ask for cleaning service and go get my extra towels and remove my own trash, also used laundry facility

the laundry room was not but probably not used that much

been travelling for a while and was very glad they had a laundry area which i thought was reasonabky priced (

laundry room had to be cleaned by myself before used. no where to hang shirts.

we checked in the kids and i wanted to hit the pool and get cooled off but was closed off during our entire 3

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

had asked for a non-smoking room and we had just done a load of laundry we were folding in the room

clean rooms, good breakfast, friendly staff. i love it here

wifi cable tv breakfast affordable clean

the breakfast wasn't great

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

very clean abd modern room. but breakfast isn't great

good gym and pool

good gym and pool

laundry machines could use a little clean up

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry facility on-site was awesome

the gym was nice and clean

clean, and smelled fresh, and i felt secure in the hotel, and i felt safe leaving my car in the parking lot

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

also box on condoms in front window by lobby (laundry room) really

the breakfast provided and the laundry facilities

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

wifi code was not offered

the free breakfast was lacking.

like them location was good friendly style room was comfortable and i like the the kitchen and the island in

the floor has pseudo wood floors which is easier to clean but my older pet was slipping, afraid he would fall

that we had to ask for kitchen equipment.

the location was okay, the breakfast sucked could have been a little bit more in a variety.

clean room and love the fact that has self laundry facility

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

was worn and outdated, time for updating, broken leg on table, laundry vending machine didn't have soap to wash

the restaurant and bar was really nice

location, restaurant on premise , shuttle service and on site extended parking.

facility has a laundry room for guests self-service

also, we were by the desk and laundry area

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

machines out of order, laundry 2nd floor

clean rooms, had good laundry facilities

kids were coughing, having a hard time breathing

did not have time for breakfast. i caught the airport shuttle at 6:30.

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

location, near the airport. good parking. room was comfortable.

close to airport and my business venue a free shuttle that helped

from the front desk to the kitchen, everyone went above and beyond to make us feel welcome

pet travelers beware - if you book through a third party website and traveling with a pet, do not

parking can be tight if busy.

they had a hot breakfast buffet with lots of items

the hot breakfast and service with a smile always

the guest laundry room was ran down and looked dirty

i also like that there is a laundry facility on the premises

were very polite room service was there every morning to change out laundry and clean the room they were helpful

we got our in a smoking room when i booked non smoking. room seemed filthy

room smelled very musty. no iron in room. parking lot is very dark. no hand soap in room.

it might have gotten tangled up in the sheets or something and asked if they could check the laundry

king mattress was not soft at all and it was uncomfortable to sleep on and the breakfast was not good

indoor pool area was nice

hotel is nice, my kids love swimming in the indoor pool, the rooms are very clean, big and super comfort

hotel is nice, my kids love swimming in the indoor pool, the rooms are very clean, big and super comfort

we didn t use the pool, laundry, or fitness room but nice to have the option

we had to go down the road to do laundry because the washer and dryer was in use

laundry was fresh and clean.

in explaining times of breakfast, the swimming pool location and hours, where i could do my laundry, etc

easy to access and with pets was easy to get to pet walking area

the gym room/laundry room stank

was okay they had ran out of some of the food and kids were working to help refill the bar

quiet, good breakfast

gym closed they said because of government

were able to put us on the bottom floor near end of hall next to exit door as we had a pet and didn't want her

clean rooms, nice indoor pool . has bar services too!

they pool is open to a decent time and the area is kept clean and stocked with towels

overslept for the breakfast and the woman in charge was putting everything away

we used the ev charger, which was one of the reasons we chose this place

breakfast in a bag encouraged the customers to take the food as they left

good staff and it was clean . guest laundry

not work, freezer frozen solid, noone cleared sidewalks to room or office, noone cleared snow off parking lot,

00 cash for our pet

night i had police out in the parking lot and all night over what i don't know i feel like i wasted the money

they don't have breakfast as advertised.

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

free parking and good wifi

friendly staff and breakfast was good

were syringes laying in the parking lot

the kids loved the pool and hot tub

small parking spaces.

also, there were not enough handicap parking spaces

the pool area was nice , inside and out

pet fee was excessive and not known to me at arrival and check in.

laundry piled in hall that was still there when we checked out

great staff, great location, bar and restaurant are great as well

i would rate the breakfast and room service except i was only there for short time to rest before my flight

restaurant and bar very convenient -comfortable bed and staff were so helpful and friendly

btw, since that wasn't successful, we walked over to the bar & kitchen and enjoyed one of the best meals and

coin op laundry

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

it was very noisey kids running up and down the hall people yelling early in the morning !

asked for a non smoking room, which is what i apprentice received, but there was an ah tray in the room when i

i had a non smoking room but the comforter and mattress had burn holes in it

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

hot tub and indoor pool open late. friendly staff. good breakfast.

we enjoyed the pool & hot tub, and the breakfast was excellent

the gym was great. the laundry was great. the customer service was awesome.

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

there was only one bar tender for the happy hour so we had to wait over 30 minutes for a drink.

the bar was never open

from dining to room service, espeicially attention to special need

the desk attendant on 3/23 was sorting laundry on the restaurant tables when i was checking out

loved the laundry service even though a little pricey

pool was closed for whatever reason and the laundry facility was closed as well

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

laundry room was completely out of service

coffee bar not run well. everything else was very well run

clean. easy to get around. has a pool

breakfast wasn't included and pretty pricey

this was a great hotel. very family friendly. nice pool. great stay!

for the price it seems that some sort of breakfast should be included.

spa room the jets were not very strong at all

the kids loved the pool

breakfast was good everyday. the gym was basic but workable.

the heated pool was cold

spa tub

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

four nights and no room service

the staff was awesome and it was clean and breakfast.

example; gym equipment, the door to our room and the entry side doors were unsecure

breakfast and amenities

laundry facility was clean and much needed

the facilities laundry room needs updated equiptment.

hot breakfast, pool, laundry room, location is all excellent.

and housekeeping entered our room and saw our clothes all over where we were separating it for laundry

being close to the pool but both dryers did not dry well and there was no change machine in the laundry either

laundry facilities need much improvement

noise from kids running around above us

the rooms were very roomy and clean. my kids loved the towel swan on the bed.

a little trouble with finding a parking spot the first night of our stay

really wasn't much of a breakfast

very neat and clean, friendly staff, nice room with working desk and a fast wifi

didn't notify me online or at the desk that the pool wasn't available

it offered room service

that are usually included in other hotel packages are not, such as breakfast (extra charge) and wifi (password

the room was near the pool

i love the fact that there was a 24hr laundry facility

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

our room was near the laundry room

parking laundry needed it's own app with a min load amount that was more than the cost if

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an

no change machine for guest laundry.

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

laundry facility was a big plus

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

breakfast was fresh and different each morning

rooms and kitchens are in excellent condition and clean

hotel was clean and comfortable, the staff was friendly and the breakfast was adequate

good breakfast. large room. convenient for where i need to be in north cincinnati.

the staff very very accommodating and friendly the laundry lady!

the room was clean and the property was quiet. the laundry facility was nice to have available.

that you had the accessibility to cook if you wanted to and do laundry.

was able to accomodate me with an early check in - i used the room to have a meeting with 5 other people, two

quiet, very inexpensive for what you get, full kitchen!

comfortable bed. good breakfast. clean room.

the indoor pool water was too cold.

wifi doesn t work

parking was free

clean and nice breakfast

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

pool water was freezing

nice tv, parking was free and easy

the breakfast was very nice. lobby cookies also nice!

the laundry facility could be cleaner than current status, the machines were quite dirty inside

we enjoyed our stay and breakfast was great

was clean, the room was huge, the bathroom was huge, the beds and pillows were comfy, the breakfast in the

the breakfast.

breakfast selections were abundant and delicious

the laundry and gym areas were well appointed and clean

kids loved the pool, and it was nice to see the notice about it being a saline pool

the kids loved the pool. wonderful breakfast especially the oatmeal with fresh blueberries.

quiet and breakfast was amazing

i loved the size of the room and the kitchenette.

no laundry facilities

everything. especially ground level and the pool and breakfast

the gym was under construction. the air didn t work in the pool room.

no bugs, safe parking lot, comfortable beds

good parking