the rooftop bar was amazing & the breakfast was pretty standard but hot & fulfilling

loved the full kitchen with anything needed to cook, even though we weren t staying in the room for that

the kitchen was very useful

my kids enjoyed going up to the roof top bar and looking around the city

the fitness room offered lora of materials, the breakfast tasted fresh, and the hotel was clean.

we also enjoyed the pool and was grateful for the guest laundry after a root beer incident

breakfast selection

the pool water burned like straight bleach

a plus for location, cleanliness, parking, brkfast, front desk people, wifi.

no dree wifi

pet fee was $75 which is very high compared to other hotels of similar standard

bar was closed during our stay and restaurant for a private event

food was delicious (duck dinner) but neither of our sides were put through to the kitchen, and forgotten about

mini bar was fun (large bottles of

restaurant experience was quite confusing- it was unclear how to order room service (we ended up calling the

pet friendly, people friendly, parking super easy, lobby nice, bar nice, pool great, outdoor

kids swam in the pool

the gym needs a little more throughout the brand

but the kids had to problem with any of it

great location, no pet fee, parking available next door for only $10/day.

also nice that you provide complimentary guest laundry services and an awesome omelet as well

the location and breakfast.

i loved the complementary drinks and snacks in the bar and the breakfast buffet was amazing and wonderful

my wife and kids wished we could have stayed another night or two

was cold, no wifi, pool was only 4ft, found out day after we had to pay 12 every time we left and came back when

kids love staying in this hotel

i wish the pool was warmer. a little on the cold side for me.

to the hotel and the parking garage is down and couldn t produce tickets, the front desks wifi is down, wait

kids love staying in this hotel

pool and no hot tub

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in

free breakfast was delicious

the hotel was great , but the kids were upset the pool was out of order.

no towels available in the pool area

pool's great room was clean and comfortable

the room didn t have trash bags in the cans or extra bags for dirty laundry.

the location, the bar in the lobby and the gym were great.

parking and breakfast cost extra.

early check in friendly staff

the only thing i could complain about would be that the rooftop bar had told us they closed at 1130 and when

we were across from the laundry and right next door to the exercise room

breakfast with hot and healthy options, room very clean and comfortable

breakfast was a bit lacking in variety

i could say the parking is tight but really no cons to this property

fitness center was too hot

we hhad dogs and the kitchen staff took great

i came to the thinking that pool was open so had to disappoint my kids

kids playing football in hallway doors slamming

things open around the city but breakfast bar not open and have to buy a coffee paid our own pocket

were able to ask for late check out without incurring a fee.

some room renovations, the laundry room only had one washer working

checking in, we asked about a laundry room

the laundry room terrified me

they did like other facilities and have 1 hour slots available for reservations for the pool and gym

the pool gym location balcony views size of bathroom and hooks mini fridge

laundry room is small, only one washer and dryer.

was amazing and we only stayed one night but from the valet and front desk to the bartender and breakfast staff

was disappointed that there was no grab bag breakfast available daily.

the rooms have a suite and full kitchen

good bar food and breakfast

cleanliness, easy access, pool, workout room, self laundry , loved the shower !

wifi connection was pretty quick as well

the outdoor pool

the open gym, and the bathrooms were clean, overall good rooms

this is a pet friendly hotel which allowed us to bring our dog

little hot water prices for the laundry room way to high for washing clothes 3

the advertised gym was incredibly misleading

the parking lot was clean, and the beds were comfortable.

free parking

room has kitchenette room and hallway are clean proximity of restaurants and highway

wifi was solid

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

nice bar and restaurant

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

very slight room service order mix up, cleanliness of the bathroom could have been better

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the

had to ask for house keeping no laundry facilities

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good

that at check in she upgraded us to a fountain view room, gave us 2 free cocktails & coupons for breakfast @

bed was comfy spa tub was excellent staff were nice and helpful

the bar /restaurant was very nice

the hotel fitness center is actually a snap fitness gym and has phenomenal equipment

no hot water and wifi was rubbish

great location for the bengals game! staff was fantastic and hotel bar and ambiance beautiful

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just

way too much chlorine in indoor pool, kids had red eyes

did not eat breakfast, the location was perfect for me as my business was in downtown cincinnati

there was plenty of parking space and the hotel was easy to find and access

the rooms were very clean, and the pool was nice

the hotel has a bar inside it

bar could be open later on weekend nights, pricing, my sisters room charge was less than mine

easy parking, beautiful room, pool open late and early

no kitchen ware in the kitchenette, in fact only four paper cups

i had my 3 kids with me at all times

great gym

pool warm enough to swim

the only hotel bar drinks were really awful.

the breakfast (room service) was delicious and on time.

very nice hotel. the pool was extremely nice and the gym.

expected the hotel to have laundry service

the rooftop bar is a little small.

a great bar & restaurant located inside

very unique hotel and experience great room service

friendly staff, well equipped rooms and flying wifi less than 5 minute walk from riverfront

there was no laundry bag

we did get a fan from laundry

was an electric fireplace in the room but it wasn t functional

didn t even know about wifi

there was a bar available until 11 o clock

depressing, floors with the laundry were trashed and almost scary

was good, and it did have laundry somewhere within the building

the morning for breakfast was outstanding

very clean, great breakfast and the staff was polite and courteous!

only thing i did not like was that we missed the breakfast

early check in was appreciated. parking garage across the street.

kitchenette

the wifi was not actually free like advertised on the website

breakfast was very good the gentleman serving was very hospitable and pleasant rooms were spacious

lobby, gym all very nice

very. lean and comfortable. laundry was a bonus.

it s beautiful, clean and my daughter loved the pool. staff are very friendly as well

stayed 2 nights including new year s eve and the bar was closed by 10pm

bar off the lobby was very nondescript

rooms with the pool table, mini home theater and bar area were a nice added bonus for the kids

overly scented softener used in laundry

the added bonus of amazing free breakfast, coffee

wish the bar had been open

it's conveniently located and included a delicious breakfast

limited items for breakfast

had a laundry. well situated

curtains, slow drains, hair in towels(housekeeping need not place towels that do not wash out in laundry

laundry staff and housekeeping needs to pay attention to the sheets and coverings for the beds

didn't like the laundry room or the bathroom in my hotel room

happy to have the guest laundry when we got caught in a thunderstorm and our clothes and shoes were drenched

the price at the laundry very

they woke up my kids

breakfast was very good

location, loved the breakfast and parking, the staff was great, and the room was wonderful

they woke up my kids

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

no laundry bag in room

good laundry unit

laundry facilities available ($2 per machine), rooms are pretty clean, everything is quite new.

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

you had a whirlpool/jacuzzi in the pool area

the pool was closed which was understandable because of covid

the rooftop bar has a fun vibe with wonderful bartenders

kitchen was down for breakfast

good free wifi

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

had a gorgeous rooftop bar with some great music and hospitable bar staff

beds a bit stiff and the pool was highly clorinated

i liked the comfort of the room, the quality of the gym and the service of the staff.

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

weak wifi

wifi was free and worked well

was unable to access the laundry room with my key

i had to switch rooms bc my first room was directly above the laundry room

the pool was clean and was relaxing

the breakfast was fine

was no wifi in the guestrooms and we were given no notice or warning that it was down

difficult to sleep with lights from the parking lot shining through the window all night

indoor pool

a little more gym equipment would be nice, but it was a good space and functional.

nice front desk staff. has gym.

breakfast was good but we were there for 3 days and it was the same every day

the fitness room and the laundry room

food and bar closed at 11 and there is nothing nearby

it was brights and colorful especially for kids

didn t have a bathtub, which would have been fine if i didn t have kids with me

my kids enjoyed the free pool table in the lobby.

the laundry room was not but probably not used that much

laundry room had to be cleaned by myself before used. no where to hang shirts.

been travelling for a while and was very glad they had a laundry area which i thought was reasonabky priced (

i never ask for cleaning service and go get my extra towels and remove my own trash, also used laundry facility

delicious food with also healthy options for breakfast

had asked for a non-smoking room and we had just done a load of laundry we were folding in the room

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

we had a non smoking room somebody had obviously smoked in the room

we arrived we were in a smoking room, the bed cover had burnt holes in it & was covered in stains

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

the pool and the bed the bathroom was nice the rooms smiled all new and the staff was great

i couldn t believe how nice the kitchen staff was, and how good the vegitarian options were

indoor pool

the pool was a little small but still nice

we spent a lot of time in the pool, which was great, and used the laundry as well

my kids loved the ping pong table outside

the hotel room felt like a little apartment; spacious, clean, nice kitchen and awesome shower head

the pool was very small.

pool was cold

the pool was on the small side and was a max depth of 4 feet deep

pool a little small but fun. wifi didn't work well in our room.

the pool was out of order

pool a little small but fun. wifi didn't work well in our room.

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

laundry room and pool hard to locate

gym and laundry room were a plus

excellent hot breakfast included biscuits, sausage, 2 kinds of eggs, gravy, waffles (make your own), fruit,

they just need a bigger parking lot

parking lot small, but right in front and well lit

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

didn't have the complimentary breakfast so can't comment on that

easy access, very clean, complimentary breakfast.

could work on a better breakfast for the price of the stay other then that every thing else was great

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

limited breakfast

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

quickly breakfast was replenished with the amount of guests eating

bathroom laundry items (towels, cloths, etc

hotels really nice has a kitchen the food was a lot better than i expected for breakfast

the breakfast, gym, and pool were great!

the breakfast, gym, and pool were great!

the breakfast was a highlight, which included fresh fruits and pastries at a well-stocked hot bar

good location and easy parking

room; malfunctioning alarm clock, tv not working, difficulty with wifi

breakfast was delicious, pool was nice, beds were comfortable

staff at breakfast was so nice and friendly it reminded you of being a young child at your grandmothers

noises all night but we couldn t unplug it because it had 4 inch thick ice in the back, the wifi didn t work

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

completely ran out of towels even after they said they d give me some more once they finished laundry

) no fridge or microwave, no coffee pot, no bag for dirty laundry

laundry facilities were not operating

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

stayed in the first floor and the only window is exactly to a parking lot

i had to ask 3x for room service to get clean sheets and towels and then they were rude about proving a service

they don't have the laundry

the food at the restaurant and room service, not very good.

there was a very loud party. we also ordered room service in the morning and it never showed up.

dining hours were limited, the room service food was so salty it was inedible (ordered twice and both were

i loved the room , the staff was friendly, and the drinks at the bar were strong

it might have gotten tangled up in the sheets or something and asked if they could check the laundry

small gym and swimming pool but nice to have these facilities around

go for cranberry juice, if you ever think about other choices (apple and orange are good for kids, which i get

the breakfast was very good

the pool was perfect for my kids

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

was worn and outdated, time for updating, broken leg on table, laundry vending machine didn't have soap to wash

clean room and love the fact that has self laundry facility

could not get connected to the wifi

the food was very affordable with a good kids menu

machines out of order, laundry 2nd floor

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

clean rooms, had good laundry facilities

also, we were by the desk and laundry area

facility has a laundry room for guests self-service

the gym room/laundry room stank

parking was a little squeezed but in fairness i got there later at night

they did not advertise the 25 per day fee for a pet!

pet fee that i didn t know about until i showed up and it was too late to cancel/book another

pool was being worked on

staff was super friendly, shuttle was prompt

the shuttle to and from the airport was nice. driver was very courteous.

did not have time for breakfast. i caught the airport shuttle at 6:30.

the indoor pool was a little too cold. kids lips were turning blue.

the gym is amazing, love it

good staff and it was clean . guest laundry

night i had police out in the parking lot and all night over what i don't know i feel like i wasted the money

oh and let's not forget i got pulled over in the parking lot and they asked me why i was there

00 cash for our pet

they don't have breakfast as advertised.

airport shuttle

the hot breakfast and service with a smile always

breakfast :(

clean and comfortable. close to the airport with shuttle service

rooms with full kitchens

we arrived on a sunday and unfortunately the bar was closed on sunday's & monday's as are many of the local

fun hidden tv screen and simulated fireplace add ambiance

like the king-size bed, walk-in shower, picture covered tv, fireplace, the national exemplary food was delicious

no room service.

also has a gas fireplace

full kitchen, quiet, laundry facility, breakfast and landscaped grounds

cleaning people were a little bit loud first thing in the morning, and we were right next to the laundry room

laundry facility on site

laundry room was feet away

exercise room, laundry, breakfast, elevator, maintenance on the grounds, secure doors and even a room for you

laundry was handy

very clean and convenient to the airport with complementary shuttle service

the pool was crowded with kids but that wasnt a big deal for us

everything was great. the staff, breakfast, room, and pool was all so nice.

we love having the kitchen in our room to be able to keep food and drinks in the room

we found dirty laundry sticking out from behind the dresser that should have easily been found it the room was

there seemed to be random people roaming in and out of the laundry area and going back outside (not sure they

kitchen, refrigerator, stove, room size, tv, laundry faciities,

wifi was very slow. almost not usable to get email, grab and go breakfast was a joke.

the kitchen was a great benefit for our stay

laundry piled in hall that was still there when we checked out

we stayed ,there were soccer kids running around like a bunch of yard apes and playing soccer in the hallways

gym and pool were great

room service is horrible

the bar was fun

had to pay $40 for parking for 8 days while i was traveling

the staff very friendly. lady who does breakfast is very good.

huge parking lot spot light shown right in our window all night with no way to shut a curtain to block

wish i would ve known we had to pay more for our pet, but it didn t matter we had to be there either way

of parking

laundry room in hotel, vents in the room super dirty

first room we were given had dirty laundry in a pile in the floor

pool & gym closed!! open up!

place not filled with guest and the place next door to me a family with a lot of loud rowdy kids so it was not

the pool was closed after i asked them a couple of days prior to coming to the hotel and they said it

pool was out of order so that was a huge bummer for our kids.

we would have rushed back but felt we were okay because room service was non existent after 5 days

pool could be warmer.

nice breakfast, the pool and exercise room. room was spacious beds were comfortable.

room and breakfast

a nice spa room over the weekend

breakfast was great and had lots of choices

the breakfast wasn't amazing, but that's not a big deal.

the heated pool was cold

pool was closed, very disappointed.

microwave or laundry bag, draft near window

first floor room across from the laundry

no laundry

be careful of the garbage, the housekeeper made a snide comment about the bag being full of clean laundry and

there is also a casino in a short walking distance

late at night to our room so we just wanted to sleep well early morning we were awoke by the laundry room being

hot breakfast, pool, laundry room, location is all excellent.

were on the first floor across from laundry

laundry facility was clean and much needed

being close to the pool but both dryers did not dry well and there was no change machine in the laundry either

it was cheap and the laundry was cheap.

small gym and guest laundry

i waited 3 days to do laundry and that was going to check every 30 minutes or so until i finally gave up because

the room was fairly comfortable. it was nice having laundry facilities available.

went to the laundry area to ask a question about why the television was not working, she told me that she did

i had to catch the front desk help at the laundry area and ask for toilet paper and cleaning spray so that i

laundry facilities worked well and were good addition

due coronavirus 19 staff had to attend to everything just one person hallway cluttered dirty laundry and garbaage

although signs say quarters are available for laundry facilities,there were none at office

big rooms and kitchenette

laundry facilities need much improvement

big room. good breakfast. eveything exceeded expectations.

not enough parking space especially when i came back late.

small parking lot

the pool was closed

the pillows and towels smell bad i think it's the laundry detergent they use

pool /spa that is open late , fitness center and even a laundry room

nice and fairly priced laundry facilities

the pool, exercise room, and laundry facilities were nice bonuses and great value for the price paid for the

laundry for guests, 24/7 airport shuttle. amenities- fitness center, indoor pool. location.

staff members were very kind. very reasonable price to do laundry.

location, plenty of free parking, ice cold water bottles at front desk (very hot & humid weather), clean and

location and shuttle to/from the airport

many hotels have a coffee bar in the lobby all the time. this one did not.

not able to have shuttle available

was placed in a room next to the laundry and kitchen

it was raining so they had a shuttle bus that took us to a nearby restaurant

breakfast was good

breakfast bar had a good variety

she came up and offered to go get me a fresh one out the the kitchen and some cream cheese to go with it

very clean, nice warm pool

an airport shuttle was available for a very early flight

pool was closed, even though it was outdoor and the weather was perfect

the main reason we booked this specific hotel was because they had an outdoor pool

close to the airport, great staff, and easy shuttle run in the morning.

had to use the sister hotel for a load of laundry

the free shuttle ride

was a quick shuttle ride to the airport

pool area could use a hot tub if temperature of pool is going to be so low

had room service the food was very good

i even used the laundry services and found an employee cleaning the washing machines with a toothbrush

great breakfast, free laundry, very nice staff

laundry services were free of charge, with the only requirement being to supply your own soap,

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year, plenty

guest laundry area and fitness center

the front desk for towels and washcloths and coffee had to use trash bags of our own no guest laundry

gym was closed and there s no guest laundry.

location free wifi free breakfast

could not get on top the wifi and when i complain they would not look into it

my rooms have been clean; and there is a variety on the hot breakfast that is offered

pillows holes in bedspread would have liked to been on side where grass for my dog not all parking lot

at the door parking and the attendant (pattie) made us feel very welcomed and helped out with our pet alot

to children and animals but got put on a 2nd floor there was cigarettes in the window of a non smoking room to

pet hair and fleas in bed and room

i got a smoking room with no ashtray. the room smelled bad.

lack of laundry facilities and breakfast

i couldn't do my laundry.

a smoking room

i stayed in the parking lot for about 10mins

non smoking room have to be non smoking, with no odor

pool late check out late breakfast good can't complain loved everything

friendly staff, comfortable room, lovely breakfast, good facilities, great location and free parking

anyone using the workout area and/or pool were visible when driving through parking lot.

so clean room and breakfast area and great food.

parking at the hotel is only $25 a week

got a suite with a kitchen, but the toaster was falling apart and needed to be replaced

staff was wonderful from the women at the front desk , the people in the kitchen, maintenence to housekeeping

we also enjoyed breakfast

the pool abs jacuzzi was great

room layout room sizes breakfast dinner pool

being able to do our laundry since we were there four nights was very helpful

the access to a laundry room and clean rooms.

first floor windows were very open to the parking lot

same breakfast menu everyday.

breakfast had a great selection

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of

the room we were given was next to the laundry room and the staff was doing laundry all night

wifi did not work. had to use my hotspot to watch tv

wasn't even shut when we got to our door and the lights qouldnt come on i had 3 small kids in tow and did not

bed smell from laundry in fitness room, seems ventilation system not working properly

the laundry facilities were cheap which was a plus

enjoyed the room, amenities of the hotel, the breakfast, fitness center, pool, and laundry center

staff, on site laundry, kids loved the pool and were happy that it was open despite covid

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very

couldn't get laundry done

pool felt like a private pool

breakfast was good . could ve had some meats

breakfast was good, okay pool was good could have been heated.

family loved the breakfast, the beds were very comfortable, the young guy at the front desk could not have been

it was great to have laundry services available to wash clothes

the breakfast was nothing to brag about. more centered in kids eating.

shuttle to the airport is just twice a day

wish there had been an indoor pool, but can’t have everything..

urged us to get up and have breakfast and told the times but didn t say that all that was available was wrapped

was going to do a load of laundry before we headed out the next day

came into the office behind the desk and we're arguing about who was going to open the laundry room for a customer

their laundry area consisted of an ancient coin operated washer and

breakfast which was printed on my receipt and the check-in clerk (who also was doing the laundry) just said

was very filthy no toilet paper old trash and dirty laundry present and not fixed during the stay

room i was in was above the laundry room and evertime the hotel did laundry my room was shaking plus they put

one staff member was tending the front desk, the bar and helping in the kitchen

fact that breakfast was just a cereal bar and juice or coffee

not a lot of parking out front

snack bar ice cream was melted