laundry onsite

also, there are only 2 washers and dryers for the guests, which can make doing laundry difficult

laundry component has been under construction for a month and not available for use so that is one

laundry accessibility, honestly that's about it.

exercise room, guest laundry room, coffee/continental breakfast ready early, friendly helpful staff

wasn t that good -small room -need trash bags for larger items -no bag for laundry-more pillows and additional

pet fee was the most reasonable of all hotels and facilities were exceptional

restaurant and bar were under remodeling. they had a limited menu and bar set up.

had a bar of soap stuck in the toilet when we arrived

was a little disappointed the doors in the pool area to the outside were locked.

the staff was very friendly, and amazing with my kids!

clean. decent pool for the kids. hot tub was very hot.

more bfast options bigger pool area and more towels something more for the kids to do

breakfast was filling and delicious

not far from us bank stadium,the staff is great and i love having access to the pool and hot tub and not far

also a very good breakfast

amazing breakfast, regular housekeeping, amazing staff very friendly

i got to breakfast late but was still able to eat

and the pool was open only on weekend but then they closed it all week with a sign saying closed for

they had good continental breakfast, indoor pool, ice machine, and washer/drier for guests to use

loved everything about this hotel it's nice clean smells good nice employees and has laundry room and

that it had cheap laundry on site and smoking rooms available.

the parking lot was filled with out of town mexicans who were working seasonal jobs (looked like a camp

the parking lot was not kept up and there were sketchy people loitering in the parking lot

very very slow wifi, even on off peak hours.

broke out from pool

bed was great and breakfast was tasty

4 open parking spots were taken up by tailgater-partiers who had them covered w/lawn chairs, empty beer

free breakfast, free parking and wifi, great beds, clean and updated environment, who could ask for anything

free breakfast, free parking and wifi, great beds, clean and updated environment, who could ask for

parking lot was being paved so had to park a few buildings away

first driving up the parking lot had people grilling and drinking, the people were a little seedy (looked like

on it, bed was very hard, the first night there was some group having a very loud party in the parking lot until

not a good enough breakfast, had to find a restaurant for a good breakfast

spa wasn't hot. they billed me for my stay before i even checked in.

in the mornings as the staff would come to work they would allow the door to laundry room to slam

had smoking area, good breakfast, laundry facilities, close parking

parking lot is tight - maybe because it wasn't fully plowed

breakfast is limited

i wanted to cool off in pool, but pool was heated,

(we stayed during a weekend that the hotel was full of kids, a dance team, i think

good location, good free breakfast, comfortable beds, large tv

the breakfast offerings were good

it was also very quiet for having alot of kids

parking was alright, but i think as it's right next to captain jacks, drunks also park there

laundry could have breed machines, laundry product out of order and no bar to hang clothes

parking was great since i was pulling a trailer. breakfast was great.thank you

the pool was clean and fun for us adults as well as the kids, and the staff were very friendly

great front desk staff,great breakfast, clean room and very nice quality of towels.

the lobby was nice, especially the gas fireplace

whatever laundry detergent you use made me itchy all night

didn t get cleaned and we asked for towels and were told they would call the room after laundry was finished

so those need to be kept separately when doing laundry

registration was unprofessional, folding laundry at counter

its was a quiet and relaxing stay, breakfast was great, if the they ran low on something for the kids the sweet

downfall was there wasn t change available for vending machines and to do laundry

the dishes were not clean in the dishwasher there was caked-on food on the pots and pans laundry prices are

pool hours were very appreciated and having laundry service

no breakfast for my kids to eat

great breakfast and pool

no light in laundry area or soap available for purchase, not sure if the machine even worked

are spots on the towels in the room the light in the laundry room did not turn on we found a toy and the wall

nice staff, clean, attentive, and the pool is open

the pool and hot tub were nice and relaxing. breakfast was pretty good.

also, i could not connect to their wifi in my room

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

the room we had was next to the elevator and laundry so it was noisy all night

clean, modern room. great amenities of in room kitchenette and shared laundry

we asked them if there was a laundry room and for extra toilet paper

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

staff was friendly & there's onsite laundry

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

the pool has been down forever!

breakfast was awesome they had eggs and sausage links

was a lot of noise coming from the laundry or maintenance room above

we took the airport shuttle which was an incredibly convenient service for hilton to provide

pool and hot tube to cold

my teen daughter wanted to exercise in the gym and they came in and bothered her and started

i liked that the pool wasn't packed with a ton of kids! it was a nice stay

hotel was quiet, well maintained, staff was extremely friendly and professional, breakfast had turkey products

clean, friendly helpful staff, good vibe with other guest. breakfast was great.

i reserved the hotel - it says free wifi

with was we were in the hotel for quite a few day and we were unable to connect to the hotel wifi

bike in gym was clunky, not a spin bike

chose this hotel because of laundry facilities- and no laundry

pool gets very busy in the evenings

the shuttle is free snd 24/7

shuttle to the airport as promised, first room for our daughter & family had no working heat, had

the parking lot was a mess of human garbage

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

staff pool laundry

the shuttle bus could offer more places to pickup and drop out.

large room, beautiful kitchen, slept 5 comfortable

you could here some barking, because it is a pet friendly hotel, but it did not keep us awake.

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

wish the had longer hours (at least 10 am) for the breakfast (i went at 9:07) and the older gentleman said it

pool staff breakfast hotel was clean

daughter loved the pool

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

the laundry facilities are too small for the number of guests. breakfast needed more variety.

machine was located on only one floor, inside the laundry room

appreciated the shuttle service to and from the airport. saved me a lot of stress.

i just feel if it s a pet friendly hotel keep guest with pets in certain rooms that way the guest without

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

staff was very nice....front desk to the laundry guy and others. all very pleasant.

could use additional laundry fro guests. one washer and dryer for all.

i feel the pool area needs updated..more kid friendly

easy check-in responsive staff laundry facilities

good laundry facility

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

free laundry services

rooms were very clean, cute art everywhere, and many amenities such as a gym, pool, games and fire pit outside

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

i liked the free laundry. we stayed 9 days and were very comfortable.

there was free self-serve laundry which was an amazing perk

friendly staff great amenities - nice workout facility and access to laundry

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

i wish they had laundry machines in addition to send out services

wifi wasn t great. our room was by elevator and it was very loud with people in the hallways.

though they said they were pet friendly, it was $100

a breakfast bar with coffee, bagels, toast something light to eat first thing in the morning

staff monitoring pool area'

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

room we were directed to had wrappers and dirty laundry all over floor

the laundry area was something else only 3 of 6 dryers were working

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

i also appreciated that it had a laundry facility onsite

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

it was also good to have access to the laundry

i liked the workout room and the laundry room

i loved being able to eat breakfast outside on the balcony

hotel had a nice pool and hot tub

breakfast, laundry

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with

laundry room

the hot tub was relaxing and i'm glad i could do laundry

some kind of heater or generator next door, an ice machine, vending machine, and people doing laundry at midnight

they pervided a laundry room

cleaned my room and stole my brand new tide laundry soap that was $27,they kept coming in my room while i was

50 in laundry in cash and receptionist could have cared less, no sign credit card only

i did laundry while there but had to lean up against the wall b/c no chair was provided

this property does allow long-term residents and has laundry facilities

friendly staff, free tea and coffee in reception, clean, laundry available

is perfect for our 5 days of stay with our little kids

i loved it was so clean and nice update and a indoor pool that the kids loved

could not figure out how to get wifi in the room.

great room, great breakfast, great gym

breakfast selection, the gym facility, the shower in room 513- it leaked all the time, the cleanliness in the

i like the space in the rooms and of course the breakfast.

my kids loved the elevators

love the complimentary wine and snack for my kids

of the kitchen staff were very unfriendly and unprofessional i didnt even finish my breakfast cause i was

room service was expensively priced

didn't get a crib like we asked and one of our kids had to sleep on the floor

not for family with kids, double size bed, too small.

we did room service for one night out of our 4 night stay and the delivery time was quicker than expected

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

also, when i tried to get ice for my room, i had to go to the gym on the second floor, where i found just a

are literally no snacks available unless you order room service

had some nice ammenities in the hotel as well (pool, gym)

room service available

the main entrance and surrounding sitting area, bar and restaurant were welcoming and eye catching

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

the room smelled like dirty laundry in the gym locker

clean and updated. breakfast was a great variety of foods.

pool area was very hot and hard to stay in to watch kids swimming for long

didn't have a guide for the tv, and didn't offer the wifi password

food pantry, restaurant, pool, gym, laundry, large room

and, the laundry uses way too much bleach on the bedding

my daughter had to move bags of laundry and trash out of the way in order to get through

food pantry, restaurant, pool, gym, laundry, large room

more garbage bags in room. they fill up fast with kids.

had to walk across street for laundry and pay for breakfasts

breakfast bar was rather lacking and disappointing we were not planning on eating breakfast at the hotel

i enjoyed the gym, good cardio machines and some weights

to the wifi and bluetooth was a little touchy at first to get a clear connection

the wifi is very slow and would sometimes not work at all.

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

pet friendly, walking distance from mall of america.

kitchen and also laundry

room was above average, good size laundry facilities, kitchen space came stocked with basic cooking pan and

do laundry for cost of soap and everything you need is in your room to

the area was great as it was near many stores. also enjoyed the free laundry.

free laundry and friendly staff. very accommodating considering the circumstances

and a laundry room

loved the pool area and the workout gym

that it seemed so new and clean. breakfast buffet exceeded expectations.

nice kitchen

location was great and the hotel providing a shuttle service to and from the mall of america was exceptionally

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

no laundry room and the wifi was terrible.

no way to do laundry.

only need a laundry room to be absolutely p

hold for a long time, bed sunk in the middle, ac loud off/on, shower head not working properly, laundry room

were rather slow and the one dryer in the guest laundry was broken for the entire 10 days i was there

laundry could be improved.

good sized pool

easy access from highway. free parking. free wifi. walking distance to a few restaurants.

easy access and nice room. hot tub was great. having a bar and restaurant was excellent.

the restaurant closed at 9 and the bar at 10 - a little early for us

had so many great things for the kids to do

my kids had more fun than we expected

was in the pool with a 1 1/2 year old. would have liked a separate splash pad area.

pool

called down to learn that we were above the laundry

there's also a kids' meal menu for dinners

no hot tub by the pool but otherwise it was amazing.

no room service

room was clean and very nice! breakfast was delicious!

laundry and reception have been great

then later she was kind enough to give us extra laundry

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

decent breakfast included and a laundry a bonus

pool and hot tub for the 9 year old kids is why we were there

i was unfamiliar with how to get to the shuttle pickup area at msp and the staff worked together to ensure i

clean, beautiful, great breakfast, and very accommodating staff! wonderful visit!!

location of the pool is very close to the elevators

quiet and close to msp airport with shuttle service on call from the airport and scheduled on the 1/2 hour from

spa tub in room

liked the convenience of having the water park area at the hotel for our granddaughter and her parents to use

for the price breakfast should've been included.

proximity and water park.

pool was great and rooms were spacious

the floors in the room were a bit dirty. the dryer in the laundry room had quite a bit of lint.

much parking available

it was clean and modern with a great location. the airport shuttle is also a huge advantage.

large room, walk-in shower, airport shuttle

limited parking - must be a lot of park n fly customers

breakfast was a little lacking.

location, i liked having my own kitchen, not a ton of people around (i stayed over the weekend), i want the desk

they didn t have e a inside pool

no pool available

and couch could have been more comfortable, i would have preferred an indoor pool (not that they can change

they also have a swimming pool, laundry facility and more

laundry, price, breakfast, room size.

had guest laundry and a hot breakfast which was really good

the shuttle service was great

free wifi and parking arent easy to find in minneapolis reasonable

wanted to do laundry, the staff wasn t very helpful with knowing the cost and making change

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

the whole experience was great from staff to the rooms pool spa area very well kept

wished they had more protein available for morning breakfast

expected breakfast to be much better with eggs, potatoes, sausage and bacon

there were vending machines and ice throughout the hotel, as well as laundry on one of the floors (detergent

pay quarters on the laundry machines; various ice machines didn't work; cost of snacks was extremely high

there were luggage carts and a guest laundry

our floor had laundry available, and the clean laundry smell permeated the entire hallway

which means sometimes laundry gets started up to days later

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

drinks at the bar were $25 a piece

off the highway, super close to airport, shuttle service, ease of checkin, friendliness of the staff, clean and

good location with free parking.

plenty of parking

location, kitchen in the apartment, nice and helpful staff, laundry room

love the location close to normandale lake and having the free laundry facilities was really great

free laundry

laundry, breakfast and some evening meals

they offer free use of their laundry area which was a huge help for our family

the breakfast eas so good people at the kitchen is so good hotel is so pretty

i love the environment my kids won't stop talking about it

only for little kids

the shuttle from to the airport and mall of america made it very easy to enjoy your stay in minneapolis

the gym was great.an staff is very friendly and helpful.

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

we even used the guest laundry room

quiet, breakfast, clean, price, location

kitchen appliances are new and clean too, including large refrigerator, microwave, knives, folks

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

the free breakfast was a nice touch and the food was good, especially the omelet day

i don't eat breakfast but it's nice for my kids

my kids loved the pool and the hot tub

lobby was beautiful and scott greeted us asked us what we were doing on our stay kids played pool went swimming

we really enjoyed our stay with the kids

hot spa was wonderful and gym looked well equipped

great location quite close parking nice lobby and bar great great pool, hot tub and workout room

it was cold at the bar at times

the uniqueness was fabulous! comfy beds, fun for kids.

that they only had one laundry location

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

laundry was unavailable and i had to find a laundromat before leaving town after check out

bar is bad

food or drink in the pool area

the laundry on the second floor was neat and clean

guest laundry on-site

items in the room, like: ironing board, luggage holder, laundry bag, bathroom light glass

indoor pool and laundry facilities available (you will need quarters though)

the facility did not have quarters available for the laundry machines.

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

going on in main lobby, no on-site laundry

location, cleanliness, nice room, swimming pool, had an overall great experience

gym is great - the pool is big

room was not as nice as pictures. wifi was horrible

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean laundry in the main lobby being folded

the price was excellent. clean and convenient. did a park and fly. very nice shuttle service.

clean,quiet,shuttle

the wifi was excellent and the breakfast was good

no clock..no kleenex..no laundry bag.

no breakfast, had to pay for wifi

theres not much to do. and how they do there wifi is frustrating

not enough parking.

clean and right off highway. pet friendly.

the laundry facilities were very old and outdated, and the bottom dryer was broken

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

pool too small & could have been six inches to a foot deeper for taller people who wanted to do

breakfast was great.

pool area was nice, plenty of towels

you had to make sure you had breakfast early, as even the drinks were locked up by 930

breakfast was just ok nothing great

breakfast was simple but adequate. staff very friendly

breakfast was hot breakfast with lots of options (not the packed to-go protein bar, a fruit, and

it was well worth the money. breakfast was fantastic! so many choices!

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

very clean interior including the laundry room, which i used due to a long stay for business.

breakfast has a great variety

no towels in the pool area on sunday morning.

great size rooms! breakfast had a lot to offer.

clean, well-appointed room with kitchen and comfortable beds, good internet speed, free laundry, nice outdoor

the free laundry washer and dryer was a great bonus for travelers on a long journey

welcoming staff, free laundry services

our second time staying there and would do it again. the laundry service was great.

lots of space, free laundry

one of our beds had dirty laundry in it

gym looked plentiful for a travel workout

loved the location and the shuttle to the mall of america.

convenient shuttle with free rides from airport and mall

you need more cooks in the kitchen

no laundry facilties at the hotel

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

to ask for room coffee from, no one answered bell, no one in office or hallways, walked back to laundry (door

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

only thing which clicked was there wasn't a laundry in the building

bar was lively and pleasant

staff went out of their way for me, even (literally) running to the kitchen to ensure i could get room service

we like the pool, the rooms are spacious

this is a hilton, but i definitely balked at those prices (my room service item was slightly cheaper, fresher

impossible to contact the shuttle service.

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

was placed in an adjoining room with screaming kids

great indoor pool and room shower. good location and free parking.

the gym was filthy

airport shuttle, tv, clean, friendly. secure, wi-fi, printing

huge room lovely staff super convenient the freeway beautiful breakfast in a beautiful

a free breakfast would have been nice!

staff was great from front desk to room service to bartenders and food servers

only 1 entrance so be sure to ask about parking!

it?s very clean and updated. the location is very good. it has free parking.

laundry facility in house

laundry facilities came in handy

there was dirty laundry laying on the reception desk

the price of you don't have a pet 35 a day if you do

smell of cigarette smoke in non smoking room

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked expecting

we also liked the covered parking so we did not have to deal with snow

i also was mad about the 6 am alarm going off on a saturday morning w 2 little kids

the lobby bar was a great addition

the bar in the lobby is good

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

no grab bars inside shower. kids yelling and the loud echos in the pool area.

no grab bars inside shower. kids yelling and the loud echos in the pool area.

excellent breakfast with numerous choices for us and our kids.

nice place. breakfast was really good.

laundry is more experience than that at best western

food options in walking distance, my room was in the zero floor with window directly on the parking lot, i could

the breakfast was good.

it was right off the highway. parking lot was well lit

breakfast was food

guest laundry equipment out of service. miniature room.

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

6am, called just to see if i could have my luggage held until check in at 3pm, they offered me an early check

staff were excellent, shuttle service was excellent. nice functional gym. coffee

breakfast

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

i enjoyed using the fitness center and even used the laundry room in the hotel

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

they also had a very nice laundry facility

laundry room was clean but you need to bring own soap

asked for the quietest room and got one that backed up to the guest laundry and ice machine

nice gym and pool

no shuttle service to venue

pool area was very nice

there was nothing that we didn't like. staff was friendly and plenty of parking.

we chose this place because it is pet friendly and the ability to have our own kitchen and do laundry on-site

the front desk, laundry and common areas

i decided to wash the bedding in hotel laundry

the parking is close to entrance as well is elevator. staff is friendly. price is reasonable

everywhere and the staff charged me a pet fee i wasn t aware of and i put i had a pet in my reservation

temperature was taken and hand sanitizer was through out the casino

we loved the hotel, casino, golf and steakhouse! we will be back next year!

parking lot confusing and long walk to room

bathrooms were always clean, our room was nice with a view of the golf course

breakfast was good. pancakes were excellent. view from deck by golf course is beautiful

our kids loved the pool and the slides.

and management are awesome i love this hotel my kids do as well waterslide is awesome for the kids hotel has a

it is a prefect place to stay and let the kids have a blast

the kids had a great time in the pool area and loved the waterside

breakfast was not 5 star but was clean and delicious for the kids and adults

i loved that they had a work out room and laundry area

laundry - i am sensitive to fragrance

nice amenities. room was clean. liked having a workout area and on-site laundry options.

better breakfast the bed is great but need more space and room and the laundry is to much and need to put coin

the staff refused to upgrade me to original plan with kitchenette

not sure if they don't do laundry or what

waiting for towels until the next day because laundry was not done

laundry hanging from balconies

the laundry room was very dirty

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

full size fridge and even cooktop and kitchen sink (which i had no use for as i was just there for a night's

my room had new carpet and granite counters with a new kitchenette

the room was very cool with the ice machine, fridge and laundry basket.

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

laundry area smelled like mold or sewage when in use. the smell filled the elevator area.

the beds were really comfortable with rooms complete with the usual ameneties such as tv, kitchen, large fridge

when they say pet friendly they truly mean it

not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

provide coffee and breakfast in or near the lobby.

yummy breakfast of yogurt, granola and fruit

the price of the drinks at the bar were so expensive

our late supper (fantastic food and the bar is super fun with all sorts of board games, etc for kids and adults

the food was healthy and excellent. bed was cozy. loved the pool and laundry

the pool area was safe clean and a great place for the kids to hang while i went to work

pool was generous and clean - nothing special

pool had a funny smell - perfumy - that was offputting, like maybe trying to mask a mold smell

nice decor in the lobby and bar area

location was perfect with the shuttle to the airport for my early morning flight

breakfast was awesome the three days we were there

breakfast, nice accommodating staff, loved free shuttle to airport, comfy bed, prompt pick up of garbage left

provided us with late check out.

remodeled, very nice and clean, great breakfast, nice lobby space to sit and work, shuttle was

laundry room in the main building was nice , staff were very nice

was friendly, kitchenette was wonderful, the beds comfortable, it was very clean and it was also pet friendly

floor strip across the carpet to the kitchen tile is too high and difficult to get over with a wheelchair

the wifi was down when we checked in and remained inaccessible for the entire 3 days/nights we stayed

the pool was tiny

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

breakfast great!

i did not like the pool temperature. i could not get in, it was too cold.

breakfast. pool and hot tub location

nice breakfast and it was available until 10 am on weekends

kid friendly. has a laundry room.

there was laundry, office area and workout

the staff was very friendly and they were accommodating. the breakfast was very good

good continental breakfast

too many kids in pool for a small pool and hot tub;(