room was next door to the laundry room and at 4 in the morning someone was doing laundry and the lack of pillows

it is a bit noisy at the front and room 19 is above the laundry/kitchen so

wifi a little weak at times.

the breakfast was always served well and tasted amazing

free onsite parking

the wifi needs work - on the

tv didn't seem to have bbc channels but used the wifi, which worked well.

off-road parking; warm and friendly welcome

kids loved our stay

nice and clean with friendly bar staff

good size spa, plus they don't allow kids in after 5pm

really liked the lady with short hair bossing the breakfast she was attentive despite it being busy and kept

maybe just longer hours for kids in the swimming pool would be nice.

great spa facilities and the restaurant was fabulous

everything was perfect from the staff to the rooms and the food, although the the hotel car parking could be

helpful staff, ev charger

it was fine but they might add another kitchen staff to allow for faster service when

location for us was good and ideal as we had a vintage car on a trailer so parking was easy

location, beautiful grounds with some stunning trees, a warm welcome, and a comfortable bar area with log fire

t eat in the main restaurant as nothing appealed and it was too expensive for a relaxed meal with kids

helpful staff - assisted us with some laundry and with advice on where to eat

really like spa facilities

no. wifi. bit run down.not exactly as booking.com describes. lots of stairs.

free parking as well,i will be back

wifi was a bit dodgy and signal disappeared quite regularly.

room service too expensive just the main menu

some bottled water in the room or some snacks available in the bar but even that was nothing to worry

good grounds to walk around in with pet ability to dine outside

restaurant and bar prices

friendly staff,comfortable accommodation, tasty and freshly cooked food, good parking

chose this hotel because it was pet friendly, close to our family and the location was perfect

we had drinks in the bar in the evening, very comfortable and cosy

bed. wifi.

the swimming pool and onsite gym is also a fantastic positive

the wifi signal in our room was weak.

wifi inconsistent

breakfast, location ideal to visit bath and surroundings

definitely coming back again-might even let the kids into our little secret place and bring them too

kids loved exploring the gardens, and finding hidden animal sculptures

location, friendly staff, gorgeous meal and breakfast, comfortable room

the spa was great and good facilities lovely indoor pool, sauna and steam room, plus great outdoor pool

the breakfast was excellent

lovely for kids, great dinner, extremely cosy, really nice breakfast

facilities for kids and hidden gems (like the bear and cinema room) are so great

rooms, great facilities & grounds with lots of things to do with kids

great hosts, very accommodating and friendly. excellent breakfast!

requests with our arrival times and they were very accommodating, allowing me to stay in the bar to work so

his family are lovely, the property is gorgeous, the room was huge (we loved the space with our kids), and the

plenty of parking and there is seating in the garden for when the weather is good

cody, ben and matilda were super friendly and our kids had a great time

wifi didn t work, lack of bathrobes, which apparently they used to provide

we had a very good dinner and breakfast

bar service was slow

imaginative and very good food, especially breakfast

no toast at breakfast everything else was ok.

bags and bags of laundry met us as we went to our

there were laundry bags at the exit to the building which could be a fire risk

lovely building, super friendly staff, clean and comfortable room with free wifi and a bath

and secure parking good location welcomed by reception quick and easy check in room spacious and warm great

good wifi and great grounds - easy to get to bath and wells (and frome)

we had room service, lunch on the terrace and dinner in the restaurant and enjoyed every meal although my

breakfast wasn t great, which we were surprised at as the room service the previous night was lovely

also the changing rooms in the spa were very dated and could use

they also made a breakfast for me to take away because i left early in the morning

spa was lovely too

laundry left in hallway both days

beautiful settling; easy parking; lovely gardens

wifi was awful in the room i was allocated, and mobile signal was poor, so trying to catchup on

food was lovely - dinner & breakfast. attractive buildings and friendly staff.

of a mix up regarding ev charging as this was the reason i booked the hotel for two nights on business

new controller other than mixer taps and room 103 needs the shower head to go right up to top of bar (if a new

it s noisy as the kitchen extract is nearby

bar with music was open late then had people sitting under our window until 4am talking and being

minute but then leave you standing at the bar while they talk to their mates or disappear to the kitchen for 1

about breakfast, due to staff levels in kitchen no cooked breakfast which is fine but no choice of what they

laundry from previous guests left in our room

bar man was super charismatic and funny

big tv with all the common apps available and wifi

damage done by a pet to the bathroom door case

ornaments pictures and bits and pieces everywhere and the hotel is spotless, plenty of parking also

was a small one, poor acces to toilet and shower and we had a view of the bins and bags of dirty laundry

laundry facilities were no longer available

staff very friendly and helpful, excellent laundry service

floor, still overlooking turfed area, though further away from the extraction unit, bonus bin and laundry bin

in the laundry room at 6am in the morning -3 degrees outside

gym ac too cold

we very much enjoyed using the spa facilities especially the hydrotherapy pool and the steam room

service fairly slow in the bar and restaurant - at one point waited an hour for food with a toddler, it wasn

place for families seeking a little bit of relaxation and luxury whilst ensuring kids have activities that keep

however as spent all their time with their backs turned to the guests and clustered round the kitchen area

i asked for a late check out and this was given at no extra cost

comfort, good wifi

the kids adored the very cute and sociable cat in the garden

central location with parking at the rear, great local restaurants and an ideal base to visit salisbury,

the b&b has also a small courtyard where our kids could play, where a super friendly cat (from the b&b) would

what are the meal times, how to operate the tv, where to find an extra blanket, how to get any laundry done

wifi not the greatest

view from the breakfast room& garden exceptional& room service perfect

good choice at breakfast in lovely surroundings

very comfortable stay and excellent breakfast

location; spacious, lovely room with the fireplace, huge bed, large bathroom, very quiet, great service, a number

stroll back after breakfast, lunch or dinner which was served in the main house (if needed, room service was

parking

i have been to this hotel several times over the years with girl friends playing golf and i was not at all

the room service menu is very limited

location close to stonehenge, 2) very clean room and bathroom, 3) kids getting to eat (breakfast and dinner)

the breakfast time was short. i would have like an extended breakfast especially being a weekend

friendly staff, nice bar & grill. breakfast excellent

called room service as was hungry- no menu so asked where i could find one and was told that all the menus

food was great and kids ate free (always a bonus

breakfast was outstanding i also chose this hotel because it had a gym

gym could be bigger and better equipped , but didn't really bother us as we ended up not using it

the gym was basic and small

even showing us to out accommodation block and advising of the hotel facilities, breakfast times, gym etc along

breakfast was very good

30am by staff in the laundry room, which was next to our room number 15 clattering something metal with no

paying for drinks at bar ud83dude02

wifi is pretty poor.

price was a bit steep at 70- 80 a night. no free wifi

wifi was rather limited

very minor thing i noticed is that there wasn t a laundry bag. everything else was excellent.

our room was right next door to the workers' room and laundry

we really appreciated the effort of your deputy manager at dinner, helen at reception, and the room service

was a shame when we ordered room service it never arrived and on checking the kitchen staff had left after taking

for example, the wifi didnt work in the rooms so had to use data

) and lack of direction on how to order room service

it has a nice bar and garden at the back and the beds were very comfortable

poor wifi, so couldn't watch netflix

extremely helpful, friendly staff. delicious breakfast. very quiet room.

breakfast was served downstairs but there was a mention of being able to eat in your room

the wifi was rubbish.

my room was not cleaned one of the nights and when the wifi was a bit unstable.

wifi at the hotel caused a bit of a problem, rooms are very small

the wifi is free but wouldn't work

our pet made very welcome

laundry is expensive to get done for weary long term travellers arriving here after many other

we could also hear the laundry being dragged across the concrete and trolleys which woke us up very early

our friend was ill while we were away reception staff and laundry ladies were

wifi very poor

is not big enough for most standard sized strollers, there is no fridge in the room, there is no room service

the bar was beautiful

one of us has difficult dietary issues and the kitchen went out of their way to

the room assigned, soundproofing was really bad we could hear the very noisy family above us with kids running

teepee for kids, nice big bath. 4 poster bed. free snacks on tap!

the room assigned, soundproofing was really bad we could hear the very noisy family above us with kids running

was great, really unique as it's in the vaults of the building, but would be good to have wifi in there to stream

the wifi wasn t working and the tv didn t have any streaming services.

the bar for dinner and breakfast was really great

lovely breakfast

i loved it here. the staff were amazing and the underground bar

plus only 6 minutes walk from bath spa

the free wifi didn't work on my phone although the receptionists tried quite hard to sort it out

wifi was challenging.

very helpful reception staff, sorting out an early check in.

we had drinks and a cheeseboard in the bar in the evening which were exquisite

great location. not far from major bridge hooked me up w/ local one-day laundry service

the bar was a lovely addition

t

henrietta house was an easy walk from the bath spa train station (approx

no instructions for heating, lighting over bed, room service

continental breakfast with ancillary staff walking through dining room for household products and laundry whilst

short walk to bath museums and bath spa train station

property in a great location, only a short walk from bath spa train station

honesty bar was a great touch and not expensive

property, lovely decor and garden, delicious breakfast, convenient and quiet location