the staff friendly,food good,little kitchen corner, i.e. kettle tea coffee

from a flyer advertising sunday specials x2 or x3 courses we only got x1course then they shut the kitchen without

our room was above a courtyard which was opposite the kitchen, which played very loud music until 11pm and

noise from high street but this was expected. bar area needs an update.

our room was directly above the bar facing the street and it was a bit noisy

didn t use the gym, dinner was lovely too- we had a ribeye steak, and the pulled pork burger

we love bishopstrow for the spa facilities and pool and restaurant with great breakfast and supper

some drinks and bar food are unnecessarily overpriced.

couldn t find anywhere to sit by the pool and the times that kids were allowed in the pool was not monitored

breakfast wasn t great, which we were surprised at as the room service the previous night was lovely

i will definitely be going back oh and breakfast was delicious

) and lack of direction on how to order room service

such a warm and friendly welcome, and the girls behind the bar even carried our suitcases to our room while my

tv channel choice no wifi in room

well, they re in no hurry, just kids running the show, it took 35mins before breakfast arrived

the wifi simply does not work (did not reach our room and is unreliable in the restaurant / reception

it's great for a short one night stay to visit family, it's pet friendly

easy parking

the drive and parking may need resurfacing soon but overall an excellent stay.

great staff, lovely room, very pet friendly, nice grounds.

helpful staff - assisted us with some laundry and with advice on where to eat

gym it is loaded with lots of equipments ud83dudc4d

we had secure parking for our bikes - so slept really well

location and breakfast

breakfast fantastic value

outstanding value for money, free parking and excellent transport links to bath

nice stay, kids loved the pool and the adjoining rooms (12 and 12a) worked perfectly for a family of four with

you have all what you need to disconnect with the pool, gym, gin bar and restaurant

lovely to have an indoor pool and gym

need to provide waste bins in the grounds for pet waste

with room service with breakfast

room 18 absolutely amazing private garden with hot tub then gate straight out to heated pool and spa we had room

- nothing was to much trouble, friendly attentive staff, amazing breakfast and bar selection, room was pristine

felt it lacked decafinated tea and coffee in the rooms , would of also been nice to of had a mini bar in the

the rest of the evening meal service was good and the breakfast service was great

superb breakfast. feather pillows and duvet.

area between areas for those with and without young children, lovely pool and spa, private car parking, friendly

amazing for kids . fantastic

lovely for kids, great dinner, extremely cosy, really nice breakfast

excellent vegan breakfast! staff were friendly, professional and accomodating

there were laundry bags at the exit to the building which could be a fire risk

bags and bags of laundry met us as we went to our

character property in very good decorative order, delightful atmosphere, spacious with easy parking

parking area was easy to access

i didn t like the prepayment of 10 just incase you use room service or the main bar.

in the laundry room at 6am in the morning -3 degrees outside

in a very remote place, no local stores or places close, like laundromats (they did not have laundry facilities

dirty room laundry strewn around corridor including thrown over a red fire

was a small one, poor acces to toilet and shower and we had a view of the bins and bags of dirty laundry

staff very friendly and helpful, excellent laundry service

tv didn't seem to have bbc channels but used the wifi, which worked well.

the price of drink in the bar was a bit steep

the noise from the road and bar were quite loud.

couldn't get on the wifi as they couldn't find the code, should be on a sheet in the bedroom.

nice and clean with friendly bar staff

wifi - good in the evening. very poor /not there in the morning..... for laptop work :(

comfortable bed, good food, and beautiful golf course

com wasn't accurate, so we were disappointed as we'd filtered the hotels based on it having a pool, which is no

i had room service, and joined the beautiful people at the bar for an extra special time

were excellent; courteous, kind and seemingly happy gym was excellent for a hotel gym (and decent for a gym

mattresses and laundry and air con unit on hallway

the lift had laundry in so we had to carry our cases down the stairs

very helpful staff. really comfortable bed with high quality pillows and linen. great breakfast

breakfast was yummy, the location ideal and having free parking was a bonus

breakfast was excellent and the staff was outstanding

pool

great pool

easy parking

wonderful place with fantastic heated outdoor pool, great time had with two young kids!

the pool was open and an nice addition to the available facilities, i went in once but was a bit cool

we could also hear the laundry being dragged across the concrete and trolleys which woke us up very early

laundry is expensive to get done for weary long term travellers arriving here after many other

our friend was ill while we were away reception staff and laundry ladies were

is not big enough for most standard sized strollers, there is no fridge in the room, there is no room service

staff, so clean, so welcoming, great value and great food from the restaurant and bar

we enjoyed a good breakfast

wifi was awkward to get connected

the rooms were clean and a good size, the breakfast was great with a good choice of options

there was no loo brush and there was no room service menu

only room service (food) smell in the corridor

lai served us at the hotel bar and again another lovely and friendly member of staff

there is a dog bed in the room, if someone has allergic issues, you d better choose a pet-free room

whilst we didn t use the bar or breakfast it looked great and i d happily come back

we had drinks and a cheeseboard in the bar in the evening which were exquisite

no room service at this hotel and the room was smaller than i was expecting

some waterproof sandals or slippers for the downstairs spa might save on the laundry bill.

room service is pretty limited and what i ordered was not really good.

breakfast too expensive

free wifi is quite slow

for the price i was paying, 250 a night, breakfast could have been included, and also decent wifi

advised with use of spa but. it made clear it was so far away and at an added cost

is a squeeze and tight when full had to ask at breakfast for a knife for our toast, not on plate already with

i like the option of room service etc

wifi at the hotel caused a bit of a problem, rooms are very small

location of hotel superb - easy to get in to the centre of bath, and easy access to bath spa station

on-site laundry was very handy

the self-service laundry is available on site at no charge

fresh towels offered daily and access to laundry facilities was a bonus

the laundry van will wake you at 7:45am, dragging trolleys on and off the back

private courtyard and laundry facilities were much appreciated

it is a bit noisy at the front and room 19 is above the laundry/kitchen so

room was next door to the laundry room and at 4 in the morning someone was doing laundry and the lack of pillows

more choice with the fruit option at breakfast, such as grapefruit segments or fruit salad

location is brilliant and they have parking

great little pub and breakfast

laundry was expensive.

breakfast was basic but plentiful, with lots of options and a waffle station that made all the kids happy

great position, nice staff. good breakfast. clean comfy room i liked and used the little gym.

nice big bar area

early check in this wasn’t accommodated left waiting for ages made us late as a result with our

we sent out laundry that didn't come back as planned, but the staff was wonderful and very responsive about

hotels can definitely think about a more reasonable self-laundry option for families

no in house laundry service. no parking

the kids loved it

and a spotlessly clean spa and pool

when entering our room their was bags of dirty laundry in the hallway which made it feel like the staff didn

constant noise from a probably laundry nearby. it lasted for the whole evening and night.

fantastic located, 3 minutes on foot to bath spa therapy) really satisfied with service, strongly

wifi was a bit slow.

centre of bath staff were fantastic (red haired girl was just adorable and could not do enough) bar service was

very minor thing i noticed is that there wasn t a laundry bag. everything else was excellent.

our room was right next door to the workers' room and laundry

we really appreciated the effort of your deputy manager at dinner, helen at reception, and the room service

was a shame when we ordered room service it never arrived and on checking the kitchen staff had left after taking

for example, the wifi didnt work in the rooms so had to use data

the bar and cafe were fun

tough to fault - not much availability for spa appointments and the bar closed a little early for us

the room assigned, soundproofing was really bad we could hear the very noisy family above us with kids running

no special attention to travelling with kids, the website mentions otherwise

teepee for kids, nice big bath. 4 poster bed. free snacks on tap!

great location. not far from major bridge hooked me up w/ local one-day laundry service

wifi was easily accessible with strong signal

quaint bed and breakfast

breakfast, the room, great location, wifi, good facilities and comfort in the room.

the fruit and homemade biscuits in the room and self service bar in reception were lovely little extras

suppose if i had to dig deep for a negative, the bar directly opposite our window was a bit noisy until it closed

i gave it 8 instead of 9 mainly because it doesn t have a gym or pool etc which i knew anyway but that s

easy access from bath spa station

honesty bar was a great idea

i had lots of communication from them prior to arrival with useful information about the hotel, wifi, night

continental breakfast with ancillary staff walking through dining room for household products and laundry whilst

all the stairs especially in pjs on the way back from honesty bar lol

best breakfast served with silverware and quality local food was a highlight

lovely facilities...beautiful features...amazing breakfast and best coffee so far in england.

property in a great location, only a short walk from bath spa train station

being in catering myself i always on habit strip the bed and organise the laundry ready for the person who

nothing - our stay was perfect. we hope to revisit once the spa is ready!

the wifi access was intermittent and frustrating.

the room service was quick and impeccable

the pictures of a pool are actually the thermal spa nearby, which is also gorgeous and worth a visit

corridors were full of cleaning trolleys and laundry baskets until at least 6pm, as well as lots of room service

to pay for just the basic wifi seems unreasonable personally, especially at a 4-star hotel in the modern-day

the garlic bread was a kids cheese and tomato pizza pasta overcooked and not very

info misleading about cost of parking no info at booking re having to pay for wifi

the italian head waiter for breakfast is expectional and is a credit to the hilton hotel, very friendly and

29 is opposite the storage area for laundry etc

moreover, our room was next to the laundry room which made an awful lot of noise especially during the night

the price was great with breakfast included

restaurant across the road had a party till 11pm making it difficult for sleeping especially with kids and the

is our third stay whilst visiting bath spa and as always we had a comfortable stay

the downstairs lounge/coffee bar had a great drink and snack menu

spa like feel to the place, staff that were the kindest, excellent bed and en-suite, generous and

the central location of the hotel allowed us to easily explore bath, use thermae spa and enjoy the vast array

both the hotel and wine bar are our favourite accommodations

the added bonus of a mini bar if you like that

the location also has onsite parking

is nice and interior is gorgeous all staff are very friendly and professional breakfast is very ver

the staff is very friendly and the breakfast is great

room service for dinner and drinks, long hot baths, comforting robes and slippers and the most

extremely pet friendly, welcoming staff, an excellent breakfast and close to the centre.

the wifi was quite slow, but honestly, why spend the time away on your phone anyway?

room service was excellent

the room above had kids in the room and having kids running around on floor boards of an old building at midnight

the bar and lounges as well as the garden areas are superb and we

very good room service

in a basement and the courtyard directly outside the window was a thoroughfare for gardeners and laundry

the bedding out in the middle of corridors and cupboards open looked like you in the middle of laundry and had

spa was very pleasant (too bad the sauna wasn't working, but the hammam, bubble bath and swimming pool were)

service was too late or forgotten each night which made putting the kids to bed more difficult

i hope that kids could use pool for longer, currently only 0900-1000 and 1600-1700 2

what are the meal times, how to operate the tv, where to find an extra blanket, how to get any laundry done

don't belly ache), breakfast was very nice, location was stunning plenty of excellent walks easy access to bath

beautiful location and nice breakfast

they don't offer room service

this room had a spa bath but it didn't work

room service little slow and a bit chaotic when ordering as it seemed there was lack of staff so

if it had a spa it would be perfect! a long walk into town.

parking was easy,room & staff were so nice . excellent food & drink

location, quality, parking, quiet

room close to breakfast and reception

the building so no view whatsoever but the worse is that there is an extraction fan noise because laundry room

laundry was left outside our room in the hallway

spa looked very untidy every time we went with big containers of unfolded towels/laundry lying around

the staff were also very good with room service, bring up fresh milk etc

pool didn't have it's jacuzzi working properly and body lotion and large towels run out otherwise