quiet bar perfect for a nightcap

service at both the bar and for breakfast was outstanding

yard is ideally placed for our visit to the thermal spa just 10 to 15 minutes away

spa like feel to the place, staff that were the kindest, excellent bed and en-suite, generous and

the downstairs lounge/coffee bar had a great drink and snack menu

the bedding out in the middle of corridors and cupboards open looked like you in the middle of laundry and had

in a basement and the courtyard directly outside the window was a thoroughfare for gardeners and laundry

service was too late or forgotten each night which made putting the kids to bed more difficult

later on, whilst being on bath for to enjoy pools and spas we came to find out that kids were not allowed in

service was too late or forgotten each night which made putting the kids to bed more difficult

being in catering myself i always on habit strip the bed and organise the laundry ready for the person who

perfect for families with young kids

the wifi access was intermittent and frustrating.

from the helpful concierge parking to the early check in and so central location

the dining room service was inconsistent and chaotic

so much character in the whole place & 24/7 room service for those coming in late from their travels

the room service bar snacks we ordered later that evening were yummy, reasonably priced and came

room service was great throughout and we really loved the suite

about 15-minute walk to bath spa station

wifi connection, our mobile coverage was bad

we really liked the honesty bar and the use of the hot tub for 7

easy access from bath spa station

spa pool an added bonus

location - hotel just a 10-min walk from bath spa train station and located at bath city centre, so very close

honesty bar was a great idea

hotels can definitely think about a more reasonable self-laundry option for families

we sent out laundry that didn't come back as planned, but the staff was wonderful and very responsive about

no in house laundry service. no parking

the hotel has great facilities (spa, sauna, pool, gym) included in the price - so we made good use of them

good breakfast, nice swimming pool and spa area which the kids and we really enjoyed

29 is opposite the storage area for laundry etc

moreover, our room was next to the laundry room which made an awful lot of noise especially during the night

location is a bit far away from bath spa train station, around 15-20 mins walk

in bar for winter warmers but when asked for a hot chocolate the i assume manager said they didn t

late check out was good and made our stay even better and stress free

constant noise from a probably laundry nearby. it lasted for the whole evening and night.

when entering our room their was bags of dirty laundry in the hallway which made it feel like the staff didn

i liked it all, friendly staff clean rooms, early check in.

very kindly looked after my heavy bags before my check in time and were able to accommodate my late check out

breakfast and late night bar available

laundry was expensive.

wifi was dreadful.

nothing up to tell us about the wifi - only discovered it by fiddling around with our phones

comfy stay helpful staff good breakfast accommodated leaving our luggage

breakfast was basic but plentiful, with lots of options and a waffle station that made all the kids happy

corridors were full of cleaning trolleys and laundry baskets until at least 6pm, as well as lots of room service

50am noise from running machine in the very early hours of the morning noisy music from the gym

shame we didn t get to use the bar when we went but looked like a lovely space - room service drink instead

location liked early check in

small gym, but useable equipment

some waterproof sandals or slippers for the downstairs spa might save on the laundry bill.

spa and pool, friendly and polite staff and comfy room

gym equipment could be improved/updated and windows aren t very soundproof so being on the first

was very comfy, bedroom and bathroom were a great size, also enjoyed using the spa and the hotel bar had very

breakfast, the room, the swimming pool and spa, the location - the staff were exceptional - it was luxury -

it was spotless and very comfortable, and the guest laundry was a bonus

noise from gulls and early morning laundry deliveries.

private courtyard and laundry facilities were much appreciated

the laundry van will wake you at 7:45am, dragging trolleys on and off the back

guest laundry facility a wonderful bonus

continental breakfast with ancillary staff walking through dining room for household products and laundry whilst

there is also an honesty bar and a beautiful garden to use

location perfect for exploring bath spa & it’s rich roman & georgian

good wifi

we were not given the wifi password at checkin

great location. not far from major bridge hooked me up w/ local one-day laundry service

the wifi was free it wasn't working so they threw in the parking and a bottle of champagne

breakfast was perfect, plenty of choice, not too much on the plate, yet plenty of opportunity to

to note was i was only told my room location on check in and didn t get any info regarding wifi, breakfast

is perfectly located, bar is cozy, and rooms are well decorated

car parking a little expensive.

was fabulous, location perfect for visiting the town ,shopping or the spa and the hotel itself nicely

we had a fantastic stay. the staff were warm and welcoming, and the breakfast was excellent.

amazing breakfast

with the charge for parking on the hotels own driveway

the staff were amazing, room service was fast and tasty

in the 24 hours i stayed, the room service tray outside the room opposite was never removed so i watched the

however we were going to the spa so not planning to spend any length of time in the rooms

beautiful, quirky artwork and the bar is lovely with some really lovely touches to decor

wifi was good and there was a desk for working

tough to fault - not much availability for spa appointments and the bar closed a little early for us

our room was too warm. noise from kitchen extract was annoying

no special attention to travelling with kids, the website mentions otherwise

the room assigned, soundproofing was really bad we could hear the very noisy family above us with kids running

pre booked luggage pickup and it was cancelled, we prebooked a kids yoto player in the room and one was not

had to go outside to get to room and gym

the bar for dinner and breakfast was really great

the bar prices!!

no room service when it came to breakfast

the rooms were very small and the room service menu was too fancy and very limited

the building so no view whatsoever but the worse is that there is an extraction fan noise because laundry room

spa looked very untidy every time we went with big containers of unfolded towels/laundry lying around

laundry was left outside our room in the hallway

beautiful grounds and house. the spa facilities are beautiful.

we enjoyed a light meal in the bar area in the evening as we had eaten at lunch and enjoyed a lovely crab salad

laundry is expensive to get done for weary long term travellers arriving here after many other

our friend was ill while we were away reception staff and laundry ladies were

we could also hear the laundry being dragged across the concrete and trolleys which woke us up very early

ideally situated as opposite bath spa station & close to roman baths, shops, cafes, cinema & restaurants

the wifi signal was weak at times

breakfast was superb - i'd come back again just for that

the new terrace bar was a lovely place for a sundowner after a busy day, very comfortable and with blankets

we had breakfast ordered as room service, it arrived on time every morning and was delicious

location of hotel superb - easy to get in to the centre of bath, and easy access to bath spa station

is a squeeze and tight when full had to ask at breakfast for a knife for our toast, not on plate already with

very minor thing i noticed is that there wasn t a laundry bag. everything else was excellent.

our room was right next door to the workers' room and laundry

wifi quality was a big problem and might stop me staying again

didnt like the spa shutting at 9pm, i wanted to stay there till 10pm

perfect location amazing hot tub and spa rooms. absolutely perfect.

breakfast was lovely staff were very friendly and attentive room was immaculate

milk and cookies for kids - great touch

location, quality, parking, quiet

very comfortable rooms, excellent room service

milk and cookies for kids - great touch

what are the meal times, how to operate the tv, where to find an extra blanket, how to get any laundry done

it was however let down by a non functioning spa bath with a shower that was erratic in temperature

free wifi

like everything ,location,staff at reception,staff in the bar for breakfast

there very strong wifi service as well

in a very remote place, no local stores or places close, like laundromats (they did not have laundry facilities

laundry facilities were no longer available

in the laundry room at 6am in the morning -3 degrees outside

staff very friendly and helpful, excellent laundry service

dirty room laundry strewn around corridor including thrown over a red fire

location, friendly staff, plenty of parking (this time of year), good spot to easily cycle or walk down the

didn't work nor did the wifi

staff also excellent - very cheery & accommodating parking on site superb - no problem at all

it was the england v ukraine euro football match the parking was busy with guests at the property

one minor gripe; the bar closes early on sundays, which, in all fairness, we were told when we booked, but on

they prebooked a session in the spa and evening dinner

private garden with hot tub then gate straight out to heated pool and spa we had room service breakfast we had

very helpful with our pet dog

of dust under the bed in the suite we had , the food was aboutlslty horrible we even ordered kids meals it took

the bath area, and chose homewood because of the spa facilities most importantly because it s pet friendly

no late room service so take some munchies if you are night owls!

room service food was odd

no room service menu in room or do not disturb signs or internal room lock.

there was no room service menu in the room and when i phoned to order some, i got the distinct impression that

room service was bought to us on any request promptly, and the breakfasts were delicious

wifi slow

everything was just right. the room, car parking, perfect breakfast

friendly staff and the food was good, parking was handy too

daughter and son in law joined us for breakfast on the sunday, we all said how wonderful the service and breakfast

full english breakfast was really really tasty, even the hash brown and tomatoes, which are normally bland in

there were laundry bags at the exit to the building which could be a fire risk

bags and bags of laundry met us as we went to our

lovely friendly staff location excellent-golf course/++ bradford++ very nice

to engage and help out with any questions, queries etc we needed a place with secure and safe parking for our

not happy with the tv reception (no bbc stations) and free wifi was not good at all

we very much enjoyed using the spa facilities especially the hydrotherapy pool and the steam room

breakfast procedure needs to be improved

our room was onlooking the garden and was very spacious and clean

room service food could have been a lot more interesting and lack of cleanliness in coffee maker (

would arrive hungry so pre ordered a picnic but that didn t happen so we then waited to order room service

the swimming pool was great with an open view of the countryside

breakfast was excellent, good choice and well cooked, and presented

the spa was great and good facilities lovely indoor pool, sauna and steam room, plus great outdoor pool

more parking needed.

we did not try the pool as we were on a flying visit, but the kids seem to be having a whale of a time

the door didn t lock properly and rooms were a bit tired, all the laundry was piled up in the hallway the

the spa facilities were good even though being renovated

food was lovely and the kids loved

wifi was very

wifi useless

nice stay, kids loved the pool and the adjoining rooms (12 and 12a) worked perfectly for a family of four with

definitely coming back again-might even let the kids into our little secret place and bring them too

spacious rooms, fab facilities, beautiful breakfast and swimming pool on site, friendly

my pet hate in quality british hotels, so not a criticism specific but a cause i continue to champion

wifi connection unreliable.

laundry from previous guests left in our room

wifi is very sporadic and staff had to keep running to another buildong to reboot it even while we

bar is expensive, but theirs a pub up the road

the food is amazing both breakfast and dinner

s rather sad that the low wifi reviews seem to bring the overall rating down so it drops off most search

the decor was dated, carpets stained and no fridge

easy parking

lots of parking and there is a large overflow field at the back

there was plenty of parking space

room, countryside setting, friendly staff, very comfortable bed, nice shower gel, pet friendly, comfy seating

laundry left in hallway both days

use of ev charging point

booked a twin room for a reason, but we were moved to another room described as pet friendly, but only a double

superb dinner and great breakfast

in these modern times, this kids of service is not good enough

wifi was a bit hit and miss

it was amazing start to finish loved the complimentary procesco and breakfast was fabulous

the breakfast was really good

wifi didn t work, lack of bathrobes, which apparently they used to provide

poor wifi connectivity

helpful staff - assisted us with some laundry and with advice on where to eat

liked the quirkiness i liked that it's different to other hotels my kids liked the pool we liked the breakfast

slippy stairs to pet wing

we had the pool and gym to ourselves - and able to have breakfast with our dogs which was much easier for us

great to have parking on site when late check in

were excellent especially the two ladies in the bar and restaurant who we then saw again at breakfast

the gym facilities were superb & only wish i had more time to try everything on offer

for room service, it would of been nice to have sauces, i m sure if we d rung down these couple or

the restaurant served excellent meals and the gym and spa were an added bonus.

spacious car parking

food was outstanding and the 'gin' bar was a real experience

very comfy bed, bathroom amazing, lovely cosy feel in bar and staff very attentive.

beautiful location with nice golf course.

the bar staff could have been more attentive.

the room,the employees,the restaurant,the golf,the manor, the village