no kitchen and poor wifi

very friendly locals in the bar who made me feel very welcome with well stocked and reasonably priced drinks

it s above a bar after all so if you re inclined to complain about noise then you should spend more money

there's a private 1st floor area outside for smoking and the music from the bar gets turned down at a respectable

the bar downstairs was good

the flexibility in some services since they were kind enough to provide me laundry service for example since i

but it did sound like noise from a laundry

i called in the morning on the day to request an early check in, and she upgraded our room for us

friendly staff. fair late check out price/ time

the bar was comfortable and the beer good and the bar meals menu was excellent

stacks of laundry baskets block guests from getting out of their cars, namely mine

only small issue was the wifi.

very slow internet in bedroom as wifi was awful

couldn't get wifi

the beer on tap was tasty as was the room service we ordered

wifi was too weak, and i couldn t use it

street parking not on week days and the off street parking had time limits, so needed to use paid parking

staff helpful. great breakfast

parking

great with small kids

the kids had a fun stay

ev charging facilities, and another tesla supercharge station nearby

location close to stonehenge, 2) very clean room and bathroom, 3) kids getting to eat (breakfast and dinner)

have the executive room so room service was included

the bar could be open for longer.

i stayed with my pet dog, and they made us both feel so welcome

staff watched me struggle with double buggy, two kids and all my bags and didn t even open a door for me or

kids play area and lots of green for the dogs to have a little explore

very very cheap price including breakfast ud83dude03

especially loved the lights in the bar that were hung by rope

are so friendly and helped me plan the best weekend for my partner from golf, restaurants and spa treatments

staff were all lovely and even got us discounted tickets for beaulieu motor museum , plenty of parking

it s pet friendly and amazingly comfortable

excellent parking as

is wonderful the staff are so friendly and helped me plan the best weekend for my partner from golf, restaurants

but in a narrow corridor a pile of sheets and a laundry bag is a trip hazard

location right in the middle of romsey, breakfast was very good and good choice on menu

the staff were charming and helpful. i enjoyed my tea & cake, dinner & breakfast very much

very good breakfast with waitress service.

easy wifi, great morning coffee in the room

breakfast was nice also

superb. everything ! and the coffee at breakfast was delicious, the tastiest ever.

everything from the big fluffy towels to the fabulous breakfast was superb

breakfast which was included in the price was a real treat which fuelled us for the day

excellent dinner and breakfast, using many locally sourced quality ingredients

laundry facility in house would have made things easier

many people are not parking within the marked parking bays forcing others to park in the furthest spaces away

plenty of car parking

welcoming wifi was brilliant staff were brilliant

ease of parking,friendly staff,location,nice room on ground floor.

was quite a lot from menu not available breakfast room overlooked piles of dirty towels and laundry decor in

hotel great staff and location food was good as was parking and our room definitely will be going

another minor point was waiting to get a drink from the bar and no staff about

smiley young chambermaid and helpful young lady and maintenance man who directed me to a golf club

wifi that dropped out on the second day

room was next to laundry so got the hum of washing machines all night

room was dirty, both the laundry and crockery

more than adequate car parking spaces

absolute stunning place. beautiful rooms, quality food and a stunning bar area.

dinner on the sunday, after main course was told that the kitchen was closed so only coffee was available, this

the staff were great . especially marco who helped us with our laundry .

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the

she hung our coats in the laundry and couldn't have been more accommodating

staff who were cleaning the rooms in the main hotel were all sitting in the hallway sorting the laundry (some

there was no room service

decor, character, bar ud83cudf78

the style of the hotel was lovely along with the variety at breakfast

clean pleasant room. nice garden one of the waitresses was friendly and polite early check in

staff were excellent; allowed an early check in; thank you.

we paid 148 for one night only to find out our veiw was of the laundry and the bins at the back

laundry deliveries early am

no laundry service

swimming pool was far too cold to use personally and the room shower curtain could have been bigger or 2

fact that kids could only use the swimmng pool in the middle of the day

we had drinks in the bar and an evening meal

very poor wifi and service charge for bar menu (only 50p which sort of makes it worse)

deluxe room was spot on, with the little balcony looking out over the fields and pool

the outdoor pool is simply lovely, a well kept area with comfy rattan loungers

very easy access to the pool and easy for luggage too as lots of parking available

room was next to the laundry so i could not have the window open as an extractor or something that was making

bottled water was not provided as should have been,and dirty laundry bag left in room on second day, otherwise

food and laundry still on table etc

the surroundings offered a nice walk for your pet

wifi is shocking

only thing i can think of that would have really been useful to have is some laundry facilities either in the

only thing that could have made the stay even better would have been the addition of laundry

spacious apartments (photos don t do it justice)

parking very easy

enough travel toiletries- i had forgotten wash bag and was a problem because no spare toothbrush etc in bathroom

the thing i could say is they have a bar in the hotel but its not open friday or sat

only thing that stuck out was that we were in a second building and the wifi connection wasn't good at all

comfy bed. decent breakfast. parking.

all members of the team lovely restaurant food very nice charlie's bar very cosy free overnight parking close

very friendly staff and great with kids

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

the wifi connection did not allow my tablet to work

a extra door that closed off the entranceway i was able to make coffee in the morning at the mini bar withoutwaking

the ibis budget across the parking lot has a laundry which we used

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

breakfast was superb ( love the sausages ) very little noise from outside the room , early check in

impossible to connect to wifi. room slightly chilly but not uncomfortable

clean comfortable room small extra charge for pet and parking.

best part was that it had a laundry area to wash and dry clothes

it was close to cruise dock and train station. had laundry, had the basics.

was blocked due to dirty laundry being stored in front of it, a lot of dirty laundry which was there for the

i was happy to find laundry facilities after a two week cruise

no laundry (although many travel websites say it does)

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

helpful and location was great we walked to the pig for lunch and had a great evening meal and breakfast at

location is superb. kids loved the pool. the food in the restaurant was really good.

convenient parking on site

have stayed in nicer rooms price but when considering the overall package, the gym, pool, bar and restaurant

to note other than a safety bar in the shower would give more safety to older adults

the breakfast tray delivered to the room was nicely presented with ample selection of food

rooms and very attentive & helpful staff, we had an issue with the wifi which was rectified with the utmost

they changed the yogurt and kind of fruitin the breakfast to my preference

if being very picky breakfast was delicious and well presented but perhaps a choice of breakfast cereal

the hotel facilities were good and the pet friendly room excellent with doors straight in to the garden

com who didn t say the room we booked was not pet friendly- but sorted by the hotel

no fridge in room, room service only for main meals and not snacks

room service and complimentary breakfast were very good, and the staff were polite and efficient

chose the hotel because of its location and because it was pet friendly but everything exceeded our

in the event the room was next to a laundry room where there was a clear sound of

no car park or laundry room

there is no guest laundry.

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

arrived very early plane into southampton arrives 8am

we used the pool, which was fun

the gym was definitely a bonus , very well equipped

a beautiful hotel, lovely gardens, pool was great, never too busy

the breakfast was delicious with many and varied choices

secret escape is half the price and included breakfast with cost an extra 19

willing and able in recommending laundry facilities close to hotel

if it had a laundry it would have been good otherwise we made do.

in the corridors,reception never answer your call you have to go down for single simple thing, laundry must be

the bar was really nice and my hotel room was nicely decorated.

super comfy and wifi was really fast

room service collection well organised

had to chase a bit for my shirt to be returned after laundry

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

good size rooms fully equipped and very clean and the green thoughts to the laundry!

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

perhaps we were above kitchen or laundry room but it was at times rather unbearable

price, location, and getting laundry service.

wifi didn t really work in our top floor room but it wasn t a problem

and the cleaner who just came to the room god knows what for did not clean or do our beds and my kids would do

i liked the style and the beds were comfortable. the kids loved it.

they blamed the laundry but with only 8 rooms carry spares

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

there is no room

room service

comfortable bar area

there is also public laundry right across the road

* no laundry service

had access to free on sight parking, the garden was very cosy and clean

get the best value out of your money, had free coffee free parking and free wifi

one to great us had to ring a number that didn't pick up dirty carpets, we had a pub kitchen below our room and

large room and laundry on site

design of the rooms it much like studio room checkin was smooth and rooms had all you need expect laundry

comfortable cafe seating area in reception, efficient wifi, good laundry facilities

laundry room needs to have better instructions - or at least for americans

the laundry room ($4 each for washer and dryer) with free laundry detergent was very convenient

we had a car blocked in by a laundry van for 20mins

when we checked out they took our bar tab of the bill to say sorry, great service

a little small pool

only downside was an hour wait for room service breakfast that wasn t great when it arrived

enjoyed the included free use of the gym and swimming pool

the kids adored him

nice and clean with friendly bar staff

the wifi needs work - on the

kids loved our stay

the breakfast was superb, and the food in the bar in the evening was of a very high standard

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

funeral, i was seeing family as it was the day before the funeral and my husband went and played golf with some

staff super friendly at reception, great wifi and room was very comfy!

calmness of the staff, always accommodating everyone, even when there are 20+ families with young kids ( peppa

staff on booking in friendly and quick,food in restaurant excellent and hot, bar well stocked and great choice