pool closed

it s close proximity to the airport and free shuttle.

no wifi. had to call third party to access wifi.

great breakfast, staff was on top of keeping it fully stocked

breakfast, nice accommodating staff, loved free shuttle to airport, comfy bed, prompt pick up of garbage left

good tv and wifi.

the food was healthy and excellent. bed was cozy. loved the pool and laundry

no pool ... had my grandkids with me

room service weekly

pool was generous and clean - nothing special

the food was healthy and excellent. bed was cozy. loved the pool and laundry

the best hotel gym as well

small pool

the prices of the spa are very high, however, and that might deserve a second look

no kids menu, which was disappointing

kids had to sleep on the floor one night

better breakfast the bed is great but need more space and room and the laundry is to much and need to put coin

i loved that they had a work out room and laundry area

laundry - i am sensitive to fragrance

nice amenities. room was clean. liked having a workout area and on-site laundry options.

alarm went off at 2am and i drug all my little kids to the car

the front desk, laundry and common areas

i decided to wash the bedding in hotel laundry

we chose this place because it is pet friendly and the ability to have our own kitchen and do laundry on-site

parking spot usually set aside for handicap parking was set aside for police vehicles only

the parking is close to entrance as well is elevator. staff is friendly. price is reasonable

guest laundry equipment out of service. miniature room.

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

the snacks mid day and the breakfast was awesome.

celebrated our granddaughters birthday here and were able to use a place right outside the pool area that had

the hotel had a nice pool and the free breakfast was an added perk

the hotel was equipped with a guest laundry

shuttle to the airport

love the shuttle to the airport and being able to keep my car here

rooms were clean, staff friendly, parking great, and breakfast had a good selection

hotel location and shuttle service were convenient

not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

bring your tooth brush or you might get a kids!

the website says the shuttle runs every 20 minutes starting at the top of the hour but they never showed

excellent hotel near the airport. equipped gym , shuttle to the terminal nice coffee shop

the price of the drinks at the bar were so expensive

laundry facility in house

laundry facilities came in handy

there was dirty laundry laying on the reception desk

rooms smelled like smoke even though it was a non smoking room

carpet in our room had a slight pet odor

very clean interior including the laundry room, which i used due to a long stay for business.

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

could not connect to wifi in room. tv did not have premium channels available.

very clean. great breakfast and staff are as very friendly. great price!

we even used the guest laundry room

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

breakfast offered a variety of options

updated, good variety for kids.

wifi was down the whole time. bed was hard and squeaky.

the breakfast was good and had lots of variety

friendly staff, pretty good breakfast selection, lots of parking.

bags in provided in pet waste station so it makes it hard for guests to pick up after their dog

you had to make sure you had breakfast early, as even the drinks were locked up by 930

only other thing that was not acceptable was the laundry

dirty laundry out in the open

also, don't get room 101, it's directly under the laundry room

definitely felt like asking her about or for anything(like for laundry or the soda machine), was a crime or

breakfast was not good no hot items. could be better

pool was broken, can hear between rooms pretty easily.

we enjoyed the outside pool too

no pool available

breakfast was nice with enough options to chose from

clogged tub, no hot tub and pool too small

20 minutes in the pool, my kids were complaining about the chemicals

of covid-19 the hotel weren't able to serve a hot breakfast or nice breakfast

the extra space . traveling with 3 kids can get crowded at a hotel.

location and breakfast

the gym, indoor heated pool, jacuzzi and refrigerator.

the pool and jacuzzi

the room service worker followed me when i was alone and was hitting on me...

hot water, bathroom really small can hardly turn around, room service food overpriced and served on plastic

staff went out of their way for me, even (literally) running to the kitchen to ensure i could get room service

that the pool was not open

one of our beds had dirty laundry in it

pool was nice

wet children running from the pool

he could be in the bedroom sleeping and i could be active in the kitchen, dining and living room part of the

breafast was lousy and the kitchen staff was overwhelmed, and some of them were not nice

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

going on in main lobby, no on-site laundry

the hotel is clean with updated decor, friendly staff, and a great bar and restaurant.

would have liked included breakfast.

we ordered room service

only thing which clicked was there wasn't a laundry in the building

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

no laundry facilties at the hotel

to ask for room coffee from, no one answered bell, no one in office or hallways, walked back to laundry (door

the gym was great.an staff is very friendly and helpful.

room was very clean very close to mall of america my kids liked the pool

the wifi went down for a significant part of the day

lovely swimming pool, well-equipped gym, giant bed, good wifi, nice toiletries, free airport shuttle

pet

the washer for laundry was out of order

chain that i usually use for the multiple times i travel because they actually had the real breakfast and pool

lots off options for breakfast and the front desk employees were very kind.

breakfast was excellent

parking with the bar next door is kinda tricky

ice, vending, and laundry if needed

breakfast was awesome and hotel staff and laundry were excellent.

only 1 washer and dryer for laundry. quite the wait for an open machine.

kitchen was crowded and i even couldn't get a chance to make a waffle for myself because there was

the weather those days were unbearable but staff assisted with doors going in and out , breakfast was always

they had no shampoo, no laundry bag, no tissues in the room

the facility did not have quarters available for the laundry machines.

laundry detergent was too strong smelling

they had laundry facilities which we needed and used

the only place available to guests was laundry

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

the laundry facilities were very old and outdated, and the bottom dryer was broken

value. free breakfast. free parking. other hotels charge. gym was good too

outstanding care from hotel personnel, shuttle

wifi was terrible!!! no parking.

the floors in the room were a bit dirty. the dryer in the laundry room had quite a bit of lint.

clean. quiet even though near airport. shuttle service great and quick pickups.

ev charging was easy and free

large room, walk-in shower, airport shuttle

used the gym and was very impressed with the equipment

laundry

parking was

the hotel is clean. the employees are helpful and courteous. the breakfast was great!

to call down to the front desk to get the code for wifi when usually you can find it on your key card envelope

pool was cold

told me come get themself, if you want them housekeeping left the halls full of dirty laundry and trash

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

decent breakfast included and a laundry a bonus

friendly service staff; self-laundry was great and not expensive; hotel directly at the mall of

laundry and reception have been great

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

breakfast was hot and delicious, access on and off interstate was easy, centrally located and staff

had to walk across street for laundry and pay for breakfasts

the gym and accommodations were great!

breakfast bar was rather lacking and disappointing we were not planning on eating breakfast at the hotel

close to the airport, clean, good gym

lobby and bar area were very inviting and relaxing

friendly staff, free tea and coffee in reception, clean, laundry available

the neighboring room had kids and was loud enough for me to know all their names!

clean, near mall of america ( 2 minutes walk ) nice lobby and swimming pool, friendly staff

just another bonus to an already great stay loved the hot tub, the rooms were fun having a little kitchen in it

complimentary breakfast was great as well and kids enjoyed the pool area

free laundry services

easy check-in responsive staff laundry facilities

good laundry facility

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

nice lobby area with games for kids, good breakfast

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

had a workout room, pool, and laundry if needed

of good options, a fun lobby with plenty of space and built in entertainment for the kids, free laundry facilities

i liked the free laundry. we stayed 9 days and were very comfortable.

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

machine was located on only one floor, inside the laundry room

the laundry facilities are too small for the number of guests. breakfast needed more variety.

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

i didn’t like that early check in was $50.

family member stayed at a different hotel and was offered a shuttle to the mall i think that would be something

disappointed there wasn't a hot tub in the pool area

also, when i tried to get ice for my room, i had to go to the gym on the second floor, where i found just a

pool and workoutroom was not available during my stay

great gym and pool

asked at check in telephone service never turned on so no way to communicate with front desk, bar etc

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

main hotel sign was not lit and the parking lot was a mess with construction

proximity to airport and moa. easy parking. comfortable beds

looked like an old building and it smelled like an old building in the halls and room service did not pick up

air re-intake vent in the side ceiling of the swimming pool room was so dirty that there was dust and dirt stuck

staff was very nice....front desk to the laundry guy and others. all very pleasant.

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

could use additional laundry fro guests. one washer and dryer for all.

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

ample parking available

i wish they had laundry machines in addition to send out services

the location is great and i like that they are pet friendly.

lots of kids in the pool and no hot tub. still recommended.

the pool was under refurbishment

attached to mall of america and had an airport shuttle

breakfast options were great, free laundry facilities, clean and very friendly staff!

no shuttle service to the state fair.

we enjoyed the kitchen in the room. we loved the staff and their attention.

totally didn't expect to have that much space in a room and the shower was huge and the kitchenette was

the shuttle was extremely convenient

no laundry bags for wet suites

should have been advertised as under construction there should be a way to purchase coins for the laundry and

it has a great pool with a kids area

noise at night by other guest kids running in the halls yelling

the pool area was fantastic! great set up for younger kids. the hot tub was nice and warm too.

wish the pool opened at 9:00am.

the pool hours

my kids had more fun than we expected

was in the pool with a 1 1/2 year old. would have liked a separate splash pad area.

bar was very expensive

staff pool laundry

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

didn't realise there were a couple of people smoking and drinking alcohol in the pool

the shuttle bus could offer more places to pickup and drop out.

breakfast and the choice were exceptional. we really enjoyed our meal!

not get wifi to work couldn t find a password view not good at all but only in our room to sleep so

missed there was no hot tub. nice for adults as pool is used more often by kids.

breakfast was very good.

wifi was not free without a membership

lack of wifi

hotel was quiet, well maintained, staff was extremely friendly and professional, breakfast had turkey products

the breakfast was good. lots to choose from. the counters were always clean

no sausage for breakfast

bike in gym was clunky, not a spin bike

pool was very small- limit of 8 people. and the deck was slippery due to the type of tile.

guest laundry and pool was small

no guest laundry. had to drive miles to a laundromat.

no usb charger in rooms; no fan in bathrooms , no ac in gym .

room service had to be requested and there was no breakfast included.

complaint is that there was a room service menu on the desk but no phone number or way to connect with the

and, the laundry uses way too much bleach on the bedding

my daughter had to move bags of laundry and trash out of the way in order to get through

food pantry, restaurant, pool, gym, laundry, large room

look for it and kept complaining about the “huge mess that was left” having 2 toddlers and 2 kids in a room

kids enjoyed the pool

the property was beautiful! the restaurant and bar were very nice as well.

great pool and excellent rooms!

s parts of hue building that aren t finished the bar is right on top of check in area which is odd restaurant

bar was terrible i asked for coffee they didn't have any

wifi is advertised as free, but is only free to members of marriot's club; joining the club is free

called down to learn that we were above the laundry

i feel like for an all you can eat buffet, kids should have a lower price

had room service and the gentleman who brought food was very friendly

room was clean and very nice! breakfast was delicious!

in lobby, mini market, comfortable beds, renovated rooms, large pool and hot tub area, great

and a laundry room

the people were great. breakfast and light supper were nice

friendly and helpful staff with great shuttle service to moa

i stay here every year for our family trip because you guys have a kitchen

room size and functionality, proximity to mall and airport, shuttle service

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

no way to do laundry.

used the laundry facility and put my money into the dryer and the dryer didn t start

no laundry room and the wifi was terrible.

had trouble finding laundry room and there was not change machine there

room service was better than average with nice staff

filling american breakfast with home made strawberry preserve - delicious pancakes for kids

ud83dude0bthe breakfast was so plentiful and delicious too

did not have breakfast but bar was well stocked with many choices

the gym area was also adequate and appeared clean

wanted to do laundry, the staff wasn t very helpful with knowing the cost and making change

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

wished they had more protein available for morning breakfast

are comfy pool/hot tub and breakfast were excellent and the staff were friendly

the whole experience was great from staff to the rooms pool spa area very well kept

the cracks in the sidewalks and parking lot has grass growing out of them and the area around the hotel was

parking

wifi connection did not work very well

this is a cowboy looking hotel with a nice swimming pool rooms are standard but clean and nice

they are pet friendly which is super cool

the laundry machines were on different floors. those could be in a central convenient area.

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

smelled like a dog (pet friendly hotel)

we really appreciated the shuttle to and from the wild game

they had an awesome gym

pool laundry access to skywalk and public transport

wish the bar was open later

the pool is nothing special, goes up to about 5ft deep. no hot tub.

very nice hotel and the pool was great.

pool was cold.

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

no self laundry facilities

excellent free breakfast, nice bar area

beautiful decor, laundry and security measures. close to regions hospital

the bar was not open in the lobby , by the days/hours that the sign said they would be.

entire hotel was very clean, the staff were very friendly, & the kids loved the pool

kids loved the pool area

the kids had a good time

they offer a guest laundry as well

the free wifi was good, even with a vpn connection

my kids loved the breakfast and pool. i loved the location. it was awesome.

shoot out to the cook, food was amazing (chicken alfredo pasta with veggies and chillie) small gym, but with

the gym, meals and drink tickets exceeded expectations

breakfast, laundry

i knew the sheets were clean because i saw the cleaning staff washing loads of laundry. :)

the hot tub was relaxing and i'm glad i could do laundry

they have laundry on site

laundry on the floor

could use a table in the laundry room

50 in laundry in cash and receptionist could have cared less, no sign credit card only

no elevator, no soap to use for laundry, not even soap to purchase

too much for guest laundry, no elevator, only gave to bath towels to room, had 3 ppl when asked for more towels

this property does allow long-term residents and has laundry facilities

was a lot of noise coming from the laundry or maintenance room above

would stay there again only if they fix the wifi

wifi sucks

the beds were comfy and the gym size was adequate

the pool was pretty small

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

staff was friendly & there's onsite laundry

hot tub and pool room could have been warmer.

was plenty of parking, it waa very quiet

so those need to be kept separately when doing laundry

registration was unprofessional, folding laundry at counter

whatever laundry detergent you use made me itchy all night

didn t get cleaned and we asked for towels and were told they would call the room after laundry was finished

the breakfast was simple but we were pleased with the pleasant atmosphere

clean, modern room. great amenities of in room kitchenette and shared laundry

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

the room we had was next to the elevator and laundry so it was noisy all night

we asked them if there was a laundry room and for extra toilet paper

free laundry and friendly staff. very accommodating considering the circumstances

the area was great as it was near many stores. also enjoyed the free laundry.

staff was really easy going and to top it all off you get free laundry

we loved the fact that you can do free laundry, borrow kitchen items and access the candlewood cupboard

everything! from the kitchen to the gym free laundry and all!!

laundry could be improved.

were rather slow and the one dryer in the guest laundry was broken for the entire 10 days i was there

wifi in the lobby was good, but the room i stayed (3rd floor in front of the elevator) wifi was

was amazing during check in, how ever i asked for a late check out and apparently it was never in the system

pool, rooms, and staff were nice. common areas were also great!

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

the laundry area was something else only 3 of 6 dryers were working

i also appreciated that it had a laundry facility onsite

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

room we were directed to had wrappers and dirty laundry all over floor

laundry facilities and the roof top patio was more than i expected

wifi went down for the last two days we were there and i needed it for my work trip

hot tub, pool, friendly staff

never once come across that at any other hotel no hand soap in the room (bathroom or kitchen) asked front desk

was no kitchen stove in the kitchen

no laundry facilities

our room was clean, no bathtub if you have kids, very quiet not much town traffic at night

it is nice to have a pool & hot tub

not work in the hotel, not a member of the hilton rewards, would have been nice to actually use wifi considering

was not happy the pool and hot tub were not working during my stay as that is essentially why i booked that

chose this hotel because of laundry facilities- and no laundry

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

access, and parking

shuttle to the airport as promised, first room for our daughter & family had no working heat, had

the shuttle is free snd 24/7

laundry is a hassle expect long waits since everyone else is trying to use the same tiny washer

was told it was air conditioning on the roof or the laundry room

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was

staff friendliness, location, laundry

oh, and the laundry situation

the laundry

however if you enjoy smoking the devils lettuce and sharing your dirty laundry for all the world to hear, you

laundry facility was cool

there was free wifi that was pretty fast and it was nice and quiet in our room

no wifi

i liked the workout room and the laundry room

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

it was also good to have access to the laundry

they shuttled you in 5 mile radius so we used that perk to go to mall of america

nice kitchen area with real dishes and large refrigerator

room layout for traveling with kids

the breakfast was incredible and very well stocked

temperature in the pool area.

love the complimentary wine and snack for my kids

the breakfast buffet was beyond excellent

clean laundry room, fitness center

had laundry facilities and nice ironing board in room

the fitness area, the pool, and lack of bath/face towels

my room was very clean and i enjoyed the workout room and the pool

also, charged for wifi &

i wish i had known the swimming pool would be closed.

wifi was a nice perk too in the rooms

pool was great. grandkids really enjoyed the freedom.

the gym only 1 treadmill worked and room walls seemed thin as we easily heard next room

the pool was a relaxing space, great temp, and morning coffee made this weekend a great escape

i enjoyed using the fitness center and even used the laundry room in the hotel

they also had a very nice laundry facility

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

laundry room was clean but you need to bring own soap

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

breakfast. worst in years, both from room service and at club lounge

we also liked the covered parking so we did not have to deal with snow

parking not easy

nice clean room. spacious room. nice shower with rain head. nice pool.

i also was mad about the 6 am alarm going off on a saturday morning w 2 little kids

staff were very helpful and friendly and there is a laundry service

to do laundry and there was no laundry soap on hand

beds were comfortable, walking distance from bars and restaurants, the bar in the hotel had a really nice server

dog was able to stay with us when we needed him to without extra fees because they don't have a pet fee

good quality hotel with nice gym and pool.

free parking and wifi

at the aloft hotel in minneapolis and was impressed by the number of great amenities for both kids and adults

property is pet-friendly, which usually isn t a problem, but we were placed next to a room with a dog that

i wish that the bar stayed open longer.

cost of parking $48, no room service after a certain time

didn't have breakfast at the hotel

breakfast was really disappointing`, we would never have breakfast there again

we wished for a pool and a laundry room (found a great laundromat about 2 miles away, but would have preferred

and room service offering gym is small and not well equipped

it would have been much more helpful if they could have just checked with the room service to see if they found

and room service offering gym is small and not well equipped

basic gym ok

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

the staff was great the rooms food and pool was also great the beds are comfy

also the pool was very small, if there were more than 5 kids in the pool you were running into walmart be

also the pool was very small, if there were more than 5 kids in the pool you were running into walmart be

unattended kids in pool esp with it being a small area

laundry service available, which was a pain when on the road for a while

no microwave, no laundry

wish the restaurant and bar would have been open after the vikings game

wish the gym was better equipped and there were more choices for breakfast & bar selection

they are very pet friendly. the self paid breakfast is delicious. room decor is quite modern.

no laundry on premises

well, we didn't like the fact that there was no laundry facility on site and had to visit a laundramat to wash

website says you have laundry but you actually don't.

no laundry facilities. location good but not central to restaurants. no room service.

did not like that there was no laundry room to be able to wash our clothes