everything! pool needs to be heated

made a reservation looking for a pet friendly facility

about this hotel was great - the staff, cleanliness, breakfast buffet (and the nice lady taking care of everything

need more variety with the breakfast. turkey sausage was the only meat option.

overall the room was very clean, but the kitchen accessories.

laundry only had one washer & dryer and a lot of special people roaming

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

the laundry service wasn't working because the washer was broken.

love the jacuzzi tub and the breakfast was amazing!

quiet, the staff are friendly, and breakfast is nice

the laundry machine was not working.

there was a gym, vending and laundry

breakfast was enjoyable with eggs,sausage and pancakes

the website stated they were pet friendly

breakfast was included but thought it was a hot breakfast.

breakfast above average, and personal very helpful and courteous

pool wasn t clean enough when it was time to swim

pool was closed but nothing was listed on the website

breakfast was wonderful & the staff wad so nice

the pool was not open due to an issue

morning/night front guy wouldn't make coffee wouldn't make breakfast and wouldn't quit watching his phone

were not very clean, the breakfast was very minimal

have laundry room but no change on property so remove washer and and dryer called customer service no

the bar and front desk staff were amazing!

hotel still had jacuzzi, inside pool, patio, bar, and breakfast advertised and was mostly why we decided to stay

beds were comfortable. decent bar and good location.

i spend some time at your bar with friends just talking

the door to the laundry chute in the hallway was wide open almost the entire time - i went to close it myself

had to go to a gas station to get quarters for laundry, most hotel laundry can take your card now

presumably from rose petals from a romantic encounter by a previous customer of the room

great place to stay staff is very attentive hot breakfast very clean

great place to stay. very clean, breakfast available, friendly staff.

i didn t attempt to see about the gym or the laundry as the hotel was not appealing and the help acted like

suggestion is to update laundry area so coins is not the only option

they are at a perfect location for dinning and shopping the laundry facility was very clean and affordable and

the facility was over and beyond the people who work there are always watching the rooms and parking lot making

easy, they let us check in at 12, they have wifi and coffee in the lobby

25$ a day for pet

the parking areas in back were far from accessible doors

cleanliness of kitchen, stove, and appliances

they had a full kitchen in the room

comfortable bed, tv adequate channels, kitchen useful durine covid for cooking in

laundry facilities worked well and area was clean

they provide laundry self service

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

the bed was very comfortable. the parking lot was well lit.

enjoyed my stay but the website says the pool closes at midnight and it closed at 9pm

the laundry room smelled so so bad for some reason and was dirty

was very nice and clean with the fridge raider and stove and microwave they also have on site laundry room

the onsite laundry

laundry facilities were good but the dryers required 2 rounds to dry

and there were laundry facility and snacks available

laundry facilities were available

no change machine for laundry and vending

with vending machines and laundry facilities being amenities at this location, i'd suggest having a 2-3 rolls

laundry machines inadequate; hallways dirty; rooms in serious need of upgrade

had dirty laundry in it, beds were broken, water handles backwards, outlet & lights did not work, staff was

convenient, free parking and have guest laundry

i didn't have time for the gym or need the laundry, but i was impressed by those, also

no one answered when i tried calling the front desk to get help with the wifi

pool hot tub and breakfast plus we had connection rooms and staff was super nice!

the pool was closed, but we easily made other plans. that wasn t a big deal for us.

but u were still able to get a shower but it could be like a spa like experience if they upgraded their shower

mall, easy parking and nice pool

mall, easy parking and nice pool

room service as advertised - pool was dirty - toilet overflowed and it was not cleaned properly

loved the fact that they had a bar abd lounge open til

guest laundry

it was a newer hotel in a safe location. nice lobby, pool and guest laundry room.

the hot breakfast

friendly staff, comfortable beds, indoor pool, fitness center, mini shop, parking in front of the hotel, very

a suggestion is in the pool area when the kids got out one of our girls, that was walking out of the pool and

hanging on wall by one screw half didn t work holes in bedding staff doesn t care also the pool is broke

parking lot was bad

breakfast comfortable bed

parking area is very dim

were roaches and bed bugs in our room pool looked like a swamp couldn't go swimming water was nasty

the laundry room was only one machine and occupied the entire time by long-term construction tenants

wifi didn t work, couldn t find anyone after 9 pm to assist me

well maintained, clean, comfortable rooms. free wifi and breakfast.

staff, accommodations, breakfast

no wifi

room was quiet & peacefull and everything we needed including laundry machines, were on the

broken laundry machine and poor breakfast

great breakfast friendly staff clean place

exceptionally clean very friendly staff fabulous breakfast

wish the pool was a bit larger for the kids to play in

noise level outside of room was loud was on level 2 end where pool and gym loud voices crashing carts sounded

nice little gym with free weights

loud rock band playing in the parking lot until 1a

breakfast could have had more choices

the breakfast was excellent.the pool was very clean.

i arrived which was fairly late at night i checked in and went to park, there were no parking spaces and so i

no free wifi as promised unless we sign up for hampton loyal members

parking is close

clean. good location. ample parking

clean, quiet, breakfast was good. i will stay here again

needs really replacing its sunken in the middle and of course the towels are too small and the laundry detergent

wifi was a little strange, a bit unstable

wifi too bad

it is pet friendly

charged an extra $100 pet fee because of some scratch on the floor that was clearly from poor clearance of the

higher toilet, had a very noisy shower door, office had no quarters to facilitate laundry machines

the pool is not heated and there is not hot tub...that was my daughter's complaint.

a few more options in fitness equipment would have been great

the breakfast was fine, and the location was very quiet.

breakfast was fabulous, staff were friendly, and everything was clean

it was a smoking room

the staff was friendly. we travel with our pet and it felt very pet friendly.

cleanliness was an issue. hair in the tub. reeked of smoke for a non smoking room

room service, room was extremely small, bath tub was disgusting and was not properly cleaned, old

pet owners

guest laundry was appreciated

did utilize the snack and breakfast bar which was a first for us

bar open breakfast options pool open something

the pool may need to be shocked . . .

i enjoyed it overall service and pool. polite representative at front desk and bed was comfy.

breakfast left a lot to be desired

breakfast much overpriced!

no meal service on sunday evening but breakfast on monday morning was good

breakfast was expensive for what was offered

the breakfast was lovely, fresh fruit cut into bite size pieces, egg, granola, pastries

the bathroom was small. there was no breakfast and no room service.

plenty of parking. beds were really comfortable. staff was very nice!!!

pool, playground and arcade were a win after a long drive with little kids

needs updated. parking lot needs paved.

i noticed after awhile the police and fire dept in the parking lot talking to some guests

the gym looked awesome too but we were too tired from an amazing show at blossom arena to work out

couldn t change temperature in the room and couldn t get into the pool area

pool: it was a little sad

the pool and hot tub were not working.

booking.com told me no pet fee; however hotel has a $50 pet fee which they charged me.

laundry is cheap

the front desk employee didn't have enough coins to change to me for the laundry lol

laundry, ice machines, bathtub stopper, etc not working

they didn t have laundry supplies for the washer and dryer.

laundry not working, breakfast area in great need of upgrading

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

clean rooms. guest laundry operational.

there was a laundry room for guests to use on our floor

the pool and the gym were closed. it did not mention that when i book the room.

was very clean, staff was friendly and helpful, pool was small but our kids liked it, good breakfast choices

the exercise room and having a guest laundry.

gym and pool were very clean

checked in to the hotel on sunday, aug 13th evening and the wifi was not working

i wish we could have gotten there earlier to enjoy the pool and hot tub and balcony

i did not have time for a workout in the gym

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

pool, comfortable room, great location

i liked the rooms and fact it had a pool. the best part is that the staff was excellent.

free breakfast

pet policy was much pricier than other chains

pool closed too early

returned to hotel late and there were no parking spots left

was very clean hotel ; our family loved the breakfast food selection ; and this was in a nice location

room blinds were inadequate to block out the glaring parking lot lights

pool was little small.

they are very pet friendly

the parking lot and in front of the room on the sidewalk looked as if they opened a trash bag and

the bed was big and comfortable and there was ample parking space. that's all.

there were a lot of workers there, they were drinking and smoking outside our door

the room was big and clean, i hate carpets so the floor was another plus

i did notice it also had laundry facilities which many would

another patron was very rude over laundry facilities and called me many names and nothing was done about it

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

there is a small gym and a pool for guests to use

swimming pool, hit tub too small

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

the first night & with no service had to wait for front desk staff to get towels from guest laundry for our

free laundry, breakfast, snack on mon.thru wed., comfortable and staff was very accommodating!

it offered a buffet style breakfast and free laundry room

can t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

we used the laundry which was very good

all hotels with a pool should have guest laundry

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle

loved everything about our stay except for the breakfast

quiet, clean, and nice breakfast in the morning

the breakfast was good.

breakfast was great. location very convenient. rooms clean. staff friendly and helpful.

and we had to place the two chairs from the room in front of the door as extra security parking lot needs

the parking lot had potholes in everywhere weeds growing in the landscaping everywhere

was generally quiet with ample parking

my laundry was stolen twice

50 to order room service then you still feel that you have to tip

the staff was nice enough (although there was confusion when checking in) and the pool seemed decent

convenient location. clean the woman at the bar that took my food order was amazing.

kids running around and screaming with no parents around

first room 125 they put me in was noisy, next to laundry, they moved me to another room

the pool was in operation, unlike a lot of hotels that advertise a pool, but when you check in, you

we were disappointed that there wasn't a hot tub. the pool was nice though!

pool was closed , we were looking forward to a fun swim after a long day

very clean. beds were very comfortable. breakfast was great. facilities very well maintained

laundry bag

breakfast had lots of options

the breakfast was delicious and coffee was always available

well shouldnt of pool had a scum on it the first morning i was there so that eliminated that parking lot was in

the breakfast wifi and coffee was terrible

small pillows for king size bed bathroom old and it smell no laundry bag provided safe dismantled on floor of

room size and laundry associate

limited breakfast for a quality

s amazing place to relaxing and there have a best breakfast for free and wifi have no problem it s just a

love the waffle maker in the breakfast room

pool could use repainted

spacious rooms, clean, comfortable, warm pool (which the kids loved), great breakfast, and friendly staff

the location, the breakfast and the reasonable price: it was a great value.

liked the overall experience, and my granddaughter loved the pool

of room for the kids to pla, greatly appreciated the pool being open good hours for the three year old to

odd smell from laundry room

there was a spot for guest laundry but there were no machines.

rt back to report this, staff came out got fresh linen from laundry room and though i was going to change the

breakfast was so-so needs tlc... carpets in bad shape, laundry was out of order

laundry is needed

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

laundry were great in all respects

noticed someone (attendant) folding laundry

not a lot of parking

clean. welcoming, friendly and warm enviroment. breakfast was so good

the staff tried extra hard to please. wifi was ok. price was super.

no breakfast no wifi no toilet paper or housekeeping horrible service rude staff

wifi no breakfast no housekeeping refused to give us toilet paper bed sheets and towels and no key

had no toilet paper no wifi no breakfast and rude people

that it had a microwave and a small mini fridge, along with a flat screen tv with cable with wifi

you need some chairs in your laundry room

rooms, comfortable beds, friendly front desk staff, good breakfast buffet

parking

hanging out in the parking lot smoking, talking and laughing to close to my hotel window

breakfast was pretty good

laundry facilities was perfect timing for our cross country trip.

the breakfast was amazing and the bed was seriously like heaven. loved the kitchenette as well.

there were little kids there who were being loud bt other then that it was fine.

pool was awesome

they baseketball hop and the pool

the parking

variety of food for breakfast

staff very helpful and friendly! hotel was clean! good breakfast!

was friendly, room was spotless, pool, close to canton and all the shopping and the palace theater

we told the breakfast attendant who offered to microwave them for us

the laundry facilities were always in use and had an odor of cat urine

cleanliness of the laundry room clothes ere taken from the lobby and washer dryer

elevator likes to break a lot and the prices in the vending machine and for laundry are crazy other than that

you had a kitchen and laundry machine and dry their and could by quarters from the front

the prices and being able to have a mini kitchen for the stay

laundry room was too small

extremely rundown ice machines not working no quarters for laundry etc. i could go on..

the laundry doesn't work on either floor

of 2 elevators broken, ice machine on my floor was broken, laundry machines for guests was out of order, needs

also the laundry facility was terribly messed up

staff was helpful. rooms were clean. laundry facilities.

the breakfast consisted of juice, honey bun, and protein bars

ll kept grounds, open surroundings, good lighting in the parking area, clean rooms and prompt service if there

clean, comfortable, breakfast, exactly what we were looking for!

parking lot need to be much bigger

was large trash bags in the laundry room the sink drain in the bathroom smelled like a rotting body

the staff was great. the room was great. we like the gym, pool and bar!

pool and hot tub are still closed

pool was a bit small. nothing else.

the bar and kitchen are excellent and the pool is open until 12am

gym facility lacked weights.

indoor pool and spa was nice

no bar or lounge for a cocktail on site.

the hotel also has a bar and a mini-market in the lobby

pool wasn't open

refunded my money when laundry room wasn t stocked w/ soap

was able to do our laundry, that was so helpful

laundry facilities

the veterans parking and onsite laundry facility

i arrived around 11:30 pm for a smoking room and she said they did not have any

location and it had access to laundry machines.

pet friendly. bed was comfortable

the bed was so amazing i slept like a newborn baby. and the pool was nice and heated.

kitchen should be cleaned

missed being able to use the pool.

it must have been laundry or maintenance

beds were very comfortable and free breakfast was amazing

swimming pool

has an indoor pool and gym

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

bar hardly had anything there, waffle maker out of order only options was toast, cereal & yogurt

check in was easy and nice, room was spacious and clean, slept great but pool was closed

there is also glass everywhere in the parking lot

loh and behold i did not like the unlit parking lot because

smoking allowed

great laundry facilities and easy on and off the highway

terrible laundry staff

great having the laundry room but many of the machines were broken

dirty areas/things and the staff at check in barely spoke english and didn t explain about wifi password,

location, parking

self laundry facility was in the hotel

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

it's nice and clean. free parking. safe location

pool/hot tub hours were great and fresh towels were ample

the staff i encountered was nice; they have a breakfast of eggs, sausage, waffles, cereal, bagels, and toast

breakfast service area, the waffle maker is a nice touch

the staff was awesome and they have the best breakfast

the convince of the parking

also, i requested gluten-free option and lactose-free options which is why i added breakfast to the booking,

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no place to do laundry

no laundry bag in closet

shuttle to airport was awesome

gym. bed was comfy.

had everything i need including laundry

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

had to wait for them from laundry i was told

later, we were told that we had been accidentally placed in a pet-friendly room

wifi with charge

we stayed for four days, one thing we didn't like was the laundry system

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

only issue would be laundry area and you have to pay to clean clothes

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

room had an odor of previous guests cooking and dirty laundry

cool refrigerator, stove, microwave, dishwasher, and laundry on site

breakfast could be chosen different, n take out laundry room garbage on time

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

staff and laundry area locked for guests only

laundry area was clean but only 1 washing machine

need coin laundry inside.

not in the laundry, not in the room, not in the bedding

he was able to find one bar in the laundry room

you did not indicate an additional pet charge of 25

airport shuttle and parking comfy beds.

breakfast was good as well

breakfast was very nice with a lot of choices

i liked everything about the property. wish on the weekends that the pool stayed open to 11pm

i also liked the gym

it was supposed to have a large kitchen corner counter and larger kitchen table

the kitchen that they where t cooked all the way and to use the microwave so that people can eat

very friendly staff. clean room. good and easy parking.

quietness of rooms and good breakfasts.

pool area was a little cold.

the woman working the front desk was amazing. pool was clean, rooms were clean.

the food for room service was amazing too, we pigged out and it was really decently priced

the weight room and room service even though i didn t use it

easy check in convenient parking

pool and hot tub were well maintained and

booked room for 2 adults, 2 kids

nice it has laundry facilities and a good little gym

the room was very nice, and there is on-site guest laundry facilities if needed

only thing i could say would be to keep the bar open for a couple more hours but thats just a suggestion not

jim was fantastic and the lady in the kitchen was a sweetheart

getting to the pet area was easy

after an hour he went to laundry area & they gave us towels

the breakfast and the pool was excellent.

it was hard to find channels on the tv. the pool was a little t cold

nice clean room with a nice kitchen area

front desk didn't tell us that there was a fee for parking

pool and laundry room,

i liked the breakfast in the am. the pool was clean.

good facilities; however, what i liked the most was the customer service, from the reception, breakfast area,

the swimming ud83cudfca pool awesome ud83dudc4f safe n quiet ud83eudd2b breakfast

great variety for breakfast

the kitchenette was well equipped for a weekend staycation

the ev charging station was a plus

loved the shower and kitchen

very welcoming and pet friendly hotel

nice and soft pool was clean, not to chlorine smelling

room was right above the staff laundry room it was very noisy

a laundry soap dispenser would be nice

carpet needed to be replaced. did not look clean. elevator not clean. pet odor.

everyday the breakfast was different and delicious

the room was great! the bed was super comfy! the living room ans kitchen were great too.

indoor pool, comfy couch, laundry, friendly and helpful staff!

there is an onsite laundry which was a big plus

private sessions in the pool put me and my family at risk of covid, couldn t use the gym, hot tub

breakfast was really good

breakfast was nice

- noisy from the ventilation system - missed guest laundry

wish they had a laundry room.

linen in my room was never changed or replaced during the entire stay and no onsite laundry

guess if anything , it would be that there was nowhere to do laundry in the building

pool was spotless and excellent for my needs in use of the pool

didn t like this hotel couldn t offer no towels what happened to laundry and housekeeping this weekend

and gym is open

room service was over at 10pm so we had to order out, but it wasnt really a big deal at all.

very nice. easy access. plenty of parking

breakfast was amazing, pool was fun for the kids, gym was decent, hotel room was good

was not able to use laundry since dryer was not working

laundry availability

had to wait for our room to be cleaned, the laundry room is in the lower level where the pool is located, it is

but a functional laundry mat was very helpful too

needed more wash cloths had to wait till the laundry done

more laundry facilities would have been nice

i needed towels and when they were out, a very friendly young lady from the laundry room personally brought

on-site laundry was convenient

breakfast was nice

coulter wifi at all. called front desk and she said she couldn t help me.

laundry machines, coin operated, if needed

had laundry facilities. staff was great.

parking lot needs to be done.

the parking wasnt awesome, but i would stay there again.

extra charge for wifi

had laundry available on site

location was alittle noisy and the parking was cramped.

noisey bathroom fan. parking lot shabby grass growing through cracks

room was disgusting drug needles in parking lot prostitution happening in parking lot drug deals too this property

was missing on several places, curtains didn t cover entire window, shower was rusting, no wifi was provided

there were a bunch of kids running around yelling and playing through the hallways playing loud music til 3am

springhill gave us early check in so we could get our showers and our day started

no hot tub in pool area.

just pool can be cleaner and also too much chlorine it was burning my baby eyes

everything was clean and nice. breakfast was great. staff was amazing.

pool and laundry area

no free breakfast.

the pool area was excellent, rooms clean and the staff was super friendly and great customer service

the location. traffic was horrible and you couldn't get out of their parking lot

clean rooms. great location. super friendly staff. pet-friendly.

self service laundry charges $10 to wash dry and fold for you per load, very friendly and accommodating staff

the kitchen is not fully equipped

vents in kitchen were disgusting

pool rooms stank wells had blood looks like blood she's a dirty pistons it looks like your blood

separated living room kitchen bathroom with jacuzzi