were very friendly and attentive, ample free parking, safe and quiet area, good wifi, hot showers, very clean,

appear to have any bar or restaurant

the bar was literary locked

also could do with more variety of beers at the bar for the

towels didnt get changed and when we arrived on the first night at 6 the bar and restaurant was closed for

and sticky laundry labels on the bed sheets

staff were very friendly on all areas of hotel, bar staff really family friendly

fabulous hotel and excellent breakfast.easy parking too.

the refurbished rooms and hotel bar and lobby are modern and finished to a high standard

we have the breakfast buffet which catered for everything you could want

room was ready for an early check in and very clean indeed

there were also lots of facilities eg a swimming pool and a large gym

the kids loved the pool and my the gym was also used by us

com, it says they have a children's adventure playground and the kids were really looking forward to playing

on arrival, we were presented with a delicious treat and little goody bag for the kids which absolutely set

to ask again (and then it was promptly attended to with an apology for the oversight) - the laundry/clean service

the air in the room was very humid like in a laundry, probably, because room was located in the annex, above

it s for kids but it was soo thin and noise everytime he moved

plenty of parking too

staff is friendly and helpful, bathrooms are modern and clean, and the wifi is great

from early morning rubbish collections, food or drinks deliveries, laundry collections etc--all under our window

this was greatly appreciated as we had flown over from ireland that morn at 7:30am so kids (aged 5&7) had been

location of the hotel is perfect for ascot races , the breakfast was delicious,booked a table for a meal ahead

difficult to find parking space during busy time.

very comfortable, short one night stay for a wentworth golf event so location was excellent.

also got our laundry done for a great price in one day

seemed to constantly be a pile of laundry, sheets and towels, in the stairwell next to our

huge car park with ev charging points

the wifi struggles, i saw some unexpected disconnections during video calls

ev charger on site and good restaurant

were staying in a suite that was supposed to be for a family (2 adults/2 kids)

very expensive for lack of facilities + catering room service only

wifi kept dropping off

so happy they were full as i got to stop here at cantley, great room , bathroom , evening mesl , bar drinkand

20 per extra bed for the kids but worth it

the downstairs bar area and dining area, however, are in good condition

location value for money excellent breakfast owner very pleasant ease of parking

no room service

it also has a bar and restaurant

he allowed us very early check in and helped us up and down stairs with our bags

parking space and garden to sit out in

nice to have a reserved parking spot

it was clean, warm wifi worked well

tight parking.

car parking is available onsite and access to the owners lovely garden is a bonus

this is partly customer issues however i feel they should have an area or laundry bin to put them in but they

it was about a 5 minute walk with multiple bags, uneven floors, vacuum cleaners and laundry bags left in hallways

the spa was excellent and the service in the bar outstanding

also other guest s finished room service trays were sat in the corridor all evening and still there in the

wifi was not reliable on my laptop or tablet - maybe a coverage issue in the room

room service food was also great

the friendliness of the staff, room was immaculate, room service was fast and food was good

the staff is friendly and helpful, the restaurant/bar was excellent and the parking place was perfect

breakfast !

v parking is not restricted to ev vehicles only so any car can park there and had no option but to

absence of basic facilities such as -restaurant ( breakfast & lunch ) -no laundry service -no fridge in the room

the grounds and gardens are stunning with large checkers and snakes and ladders to amuse kids

we didn t know if room service was an option or not, how to connect to the wifi or where breakfast was located

plenty of parking

we were running late for the races but the hotel gave us an early check in, allowed us to ring ahead and order

surroundings managed to take a great walk to windsor with the kids

very dated, and cleaners up and down the halls all the time to always could see dirty laundry and dishes, also

dog friendly, only place you cannot take your pet is a restaurant and the fitness area, but there is a bar you

lounge is looking rather tired in places eg trim around fireplace is pulling away from wall and the paint has

the pool was very busy and lots of kids were in at one point as the pool isn t very big they took up practically

maybe do it in hotel on the free wifi

the breakfast was fine and all staff were very friendly and helpful

good value price. great lego pieces on room walls. parking is a stone throw away from hotel.

the playroom, the lego, the treasure hunt in the room, the lego in the room, the kids tv, the pool

went for swimming but some kid had pooed in the pool, so told us to get out and we could not use it

room was lovely and big for a family, kids loved that they had there

the family room had a sofa bed which the kids slept in

wifi a bit weak in the room!

it is november and was really chilly for us with 2 kids

only gripe was no phone in the room so i had to walk downstairs to order my room service

wifi is great all around the property too

room needed updating, shower hardly worked, and old laundry/ cleaning trolley left out in corridor permanently

we loved the boat hire, free golf, bikes, gym and pool

the swimming pool spa jacuzzi gym really disappointing.

isn t kids friendly place, we have 20months old son, couldn t find any suitable food for him, and other

was very dissapointing, ordered room service my husbands food as cold and a child size portion not worth the

didn't like the cleaner as she looked miserable and scary as she's dragging her bag of laundry or what ever it

good location for us, co-op over road with shop and laundry facilities

the wee waif also has ev chargers which is a bonus

comfortable, food good, staff friendly, location perfect for me,free parking, will stay at the wee waif again

terrible wifi

the laundry was not returned, bad service.

the spa was perfect for a quick break while the children enjoyed an hour at the incredible kids club

only thing if you love the gym it is very small but otherwise it s perfect

beautiful breakfast with home made ingredients and charming staff!

food at the barn and in-room service is well displayed but very overpriced

up & old cardboard to trip over & outside in various areas there are metal containers with dirty laundry &

buffet breakfast choice was good

wifi was

the spa facilities with outdoor pool

30pm bar was nearly empty - no snacks requires updating kids running around 11pm struggled to open the door

had trolleys of laundry outside the window which ruined the view

hotel and lovely grounds very clean and comfortable exceptionally good breakfast friendly staff a lovely

beautiful buildings in a lovely location. relaxing spa treatment.

no gym or

the food was delicious and the bar and entertainment we experienced on the night was fantastic

clean towels were put outside our room rather than inside and there was laundry bags in the hallway making it

wifi works ok, in the rooms

the breakfast was wonderful

the pint at the bar was good and the walk around the 121acre grounds was really nice too

lovely setting, decent sized comfy bed. good room service. very friendly professional staff.

sadly it was not clean either although the bedding laundry was perfect

parking

the wheatsheaf's public pub wifi was fine speed wise but a tad annoying to have to reconnect when starting /

i was very impressed by the bar & restaurant facilities at first sight and definitely wasn't disappointed when

wifi wasn t working properly

in the warm and welcoming restaurant with the amazing menu but i was too tired but even then the room service

the service was outstanding, and the room service breakfast was tasty and plentiful

wifi was not good at all but

tired, no tea making facilities and no room service

basically it is room service, with all the

ud83eudd23 the housekeeping and laundry rooms have doors with no soft close like the hotel rooms

the private doors for laundry/house keeping are worth avoiding

gave me a late check out which was

excellent location. great breakfast

i had to keep entering my email every day to access the wifi.

laundry looked clean but not the appliances

the laundry is piled up in the hallway

an amazing riverview and excellent breakfast.

free parking onsite

lovely breakfast too

going with two young kids you do wonder what the service would be like but it was exceptional

breakfast choice is amazing

gym - large , lots of equipment, clean and easy to use

hotel - touch of class with decor - dinner at 1215 restaurant was very unique - the gym is better than some

spa facilities are great and the water temperature of the pools was very comfortable

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

was a problem with the wifi so the tv kept loosing signal which was very frustrating

from memory i think the mobile network signal and wifi wasn't that great inside the room.

was not going to pay adult price of breakfast of 10 for kids to only have cereal

bar downstairs and restaurant too so you dont have to go anywhere to find a decent meal its all

breakfast was superb, good quality and plenty of choice

very friendly and helpful, breakfast was excellent too

excellent breakfast and restaurant quality bar food, and not expensive

the included breakfast was tasty with a great selection

down breakfast and coming back up, i couldn t get to my door as it had been blocked by bags of laundry

greeted with dirty laundry at hotel entrance

location and they accepted pets

the beds were very comfortable and after an excellent nights sleep the breakfast was delicious

we drank in the bar which is very comfortable, special mention to the young barman who was a very courteous

the breakfast was amazing

the room was outstanding, especially with the standing bath, and the omakase bar was incredible

wonderful supper and breakfast made with care

hotel could be clearer about the breakfast policy that only continental breakfast is included in the price

breakfast was great with lots of choice

location of my room 417 - view of the laundry carts!

but must admit i didn t understand why receptionist told me bar closes at one am and it closed at 11 and was

the bar was really well decorated and the staff were very attentive

i know it s windsor but for the price i expected the room to be smarter. also, wifi useless

they were wonderful to accommodate an early check in. we were so appreciative.

weee average and when it came to asking questions about what to do in windsor and if there was a laundry somewhere

out of action and it was almost impossible to work out how to get to reception; ended up in the laundry area to

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the

booked the hotel because we have a small dog and it is pet friendly

great staff. great breakfast choices a great hotel

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

lovely location with ample parking. the communal areas were well appointed and comfortable.

nice cheap rate and good location. decent wifi the grounds are nice too.

in the bar my husband`s 25cc port cost 11

the hotel itself was amazing and pet friendly however i did have to request a change of room as we were allocated

room was noisy - some sort of industrial air con or laundry unit was above my supposedly deluxe room and

bar and restaurant are fabulous overall excellent

on the lovely terrace overlooking the thames to eat outside, one got only get drinks from the bar and take them

had to go into a different building for the spa from our bedroom it s wasn t very good bad wifi no

lovely choice at breakfast and location excellent.

though we were staying there and stopped our guests booking own room as it was late so said no to room service

no room service

location is great, room comfortable with adequate wifi

the free wifi was a bit

staff where excellent especially the guys working the bar over the darts friendly and helpful

noise from laundry during the night

laundry cage crashing past our room at 6

where in room 12 - next to the kitchen - was opposite the smoking area and by the staff smoking area - you could

adam snd james were polite when requesting room service and permitting us to stay a little longer due to my

great relaxing bar area

needs to implement a timetable for kids times etc no tokiet brush in bathrooms dirty laundry left in hallway

think we may have been above the laundry which had machines going all the time

car park, which overlooked fields and trees, so not too bad - but it also overlooked the dirty laundry bins,

on exiting from lift, passageway was taken up with laundry boxes, and laundry room door was open - not a good

exiting the lift to get to the room the area was full of trolley s containing laundry etc they remained here

room was very big and has kitchen and bathroom

the free parking in this central location was essential for me, and for under 40 this is a rare occasion

ample parking super quiet place

mordern throughout our room in the coach house was clean comfortable had a fridge microwave and kitchen sink

gym needs free weights to become fully functional

up at 7am as laundry was being delivered outside our room

the gym area is good if you're prepared to get up early to avoid the kids in the pool

told room service on until 11pm, went to order food at 9

was very good variety and well cooked dinner was good as well and good staff serving and also the bar staff were

gym and pool need re-vamping as some tiles off, holes in mats

awoken at 4am by a laundry

i arrived the top of the stair well was partially blocked with a hoover a fan and dirty laundry, they were there

a laundry room would be good for overseas travellers

one young man barged through the front door coming towards me of the hotel carrying laundry as i was walking

night due to this and the room window was by the road, which although not busy had a very noisy laundry delivery

the look of the hotel, the niceness of painting and piano on site massage gym restaurant whiskey collection

kitchen towel very dirty, most of the bulb lambs in the apartment did not work

wifi was not working

there is a dog charge of 20 pound per night per pet, yet there are no dog amenities except a dog bed and bowl

response time for room service was excellent

easy to check in with very freindly and professional staff and nice bar area

overall the suite was amazing, staff incredibly helpful and friendly and the breakfast was lovely too

lovely hotel, room great, staff helpful and friendly. bar and restaurant nice and decent value

nice breakfast, comfortable and clean room

very comfortable room and great breakfast

no laundry room

that we could take a pet with us

the room service was nice and safe, free parking appreciated

couldn t get onto free wifi

expected, from the drinks and items provided, huge bed, very clean, huge tv, nice bathroom items, room service

no laundry service or clothes washing machines

why charge for early check in

staff were very friendly and great with the kids, room was very clean.

bar food was nice and service was quick (again this is appreciated with small kids)

friendly staff and nice facilities for the kids

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

when enquired at reception, we were told there was a problem with the laundry supplier and given 1 dessert

a refurb basically you just get the room no bar no food no breakfast no 24/7 room service

the location was perfect with a train station very close by and shops and parking

parking at times very busy and hard to patk

laundry service is too expensive

small rooms laundry availability

is so helpful and nice just a bit disappointed that there is no laundry room and the laundry service was too

staff very helpful and given breakfast and late check out to compensate the terrible room

breakfast

lack of mini bar in room no laundry services welcome

hotel lost my wife s laundry, she is distraught

no minibar in room , no laundry service and reduce standard all round

reception at reception, thank you for the late check out

great room service and location. clean and friendly staff. large room.

bath towels - laundry was too busy, so hand towels had to do

great little play area for the kids and other facilities were good too

it is clean and comfortable with decent free wifi

the food from room service was amazing

loved the pool, gym, comfy beds and delicious breakfast

facilitated an early check in

the room and bathroom size was massive, and the bar has awesome menu

all good and like that we can take the dog and pet friendly

the wifi password was not listed anywhere on any of the literature in the room, we had to ask the

good selection of drinks at the bar

no laundry service during my stay as it was suspended due to covid-19.

couldn't pay for room service on debit or credit card in the room.

the speed of the wifi is not that good otherwise everything are superb.

good location. excellent breakfast gym good

staff, food, location, parking, cleanliness, facilities, pool, gym, breakfast in bed