wifi is not very good in the bedroom

very expensive for lack of facilities + catering room service only

and parking were superb, the hotel itself was beautifully decorated, clean and spacious, fantastic

great room at a good price, parking right out the front.

very nice location, scenic area with some good walks. would be good for kids or a dog.

very busy staff need a boost,mistakes with room service order.

one a nswered the phone for room service and we had to call front of house

arrival kids were given cookies and lolly ices from the front desk

daughter had the kids buffet for dinner, which was recommended by the staff, however when we visited there wasn

lovely clean hotel in a good location with free parking and friendly staff

and sticky laundry labels on the bed sheets

gives adults some privacy if needed and sves you having to go to bed at the same time as the kids

room was nice and modern, free wifi, parking outside the hotel

staff were very friendly on all areas of hotel, bar staff really family friendly

location, fantastic facilities and services lovely feeling about the place swimming pool and gym ideal and free

and friendly member of staff on reception, clean, fresh towels , free car parking, great

large family room, clean, easy check out process and good parking access.

towels didnt get changed and when we arrived on the first night at 6 the bar and restaurant was closed for

there is a nice modern bar and also a restaurant that serves a choice of asian dishes

appear to have any bar or restaurant

the air in the room was very humid like in a laundry, probably, because room was located in the annex, above

to ask again (and then it was promptly attended to with an apology for the oversight) - the laundry/clean service

king henry the 8th hunting lodge, great food in the bar and lovely hot drinks beautiful

excellent room service dinner and great buffet breakfast

very accommodating the late night we arrived, ordered pizza and a drink as room

calm and quiet area with lots of parking

the bar and the restaurant i didn t use looked clean and pleasant, and i found that the interior

lovely little bar too

very nice indeed nicely decorated place with great parking - would definitely stay again

poor wifi.

nice warm steam room and sauna, large pool

nowhere to air dry/hang damp clothes in bathroom wifi was very patchy and

great rooms, comfortable beds, food showers and nice facilities such as the gym, bar & spa

the cleaning lady not happy leaving us at late check out time

exceptionally clean,brilliant facilities and bar and food fantastic

from early morning rubbish collections, food or drinks deliveries, laundry collections etc--all under our window

bed was supportive and air conditioning helped me sleep as i am usually too warm breakfast was so good too full

and the best breakfast choices i have seen for an amazing price of 95 pound for 2 people free parking aswell

we had dinner the night we stayed which was so nice and breakfast was amazing included with the room

breakfast in the morning was a little slow - the place was very busy, full of lapland uk visiting

seemed to constantly be a pile of laundry, sheets and towels, in the stairwell next to our

also got our laundry done for a great price in one day

we ordered room service this time and it arrived promptly

nice little touch leaving colouring packs for the kids

great location for wentworth golf course and ascot.parking is great.nice staff.

good location for us, co-op over road with shop and laundry facilities

didn't like the cleaner as she looked miserable and scary as she's dragging her bag of laundry or what ever it

immaculate rooms, excellent staff, good food, excellent wifi and good safe parking

easy access, great staff ,reasonable prices. great breakfast. great parking

the staff from reception, restaurant to room service staff were all pleasant and helpful

clean towels were put outside our room rather than inside and there was laundry bags in the hallway making it

stayed at the beautiful main house in a lovely estate with plenty of parking and friendly staff

breakfast is excellent

arrived late and outside the evening meal slots, no room service readily available

a little tired and untidy in places, could have done without the carpet being hoovered while eating breakfast

breakfast and room service were excellent

in the warm and welcoming restaurant with the amazing menu but i was too tired but even then the room service

the service was outstanding, and the room service breakfast was tasty and plentiful

basically it is room service, with all the

tired, no tea making facilities and no room service

fantastic staff good value great parking will stay again

only gripe was no phone in the room so i had to walk downstairs to order my room service

the food was fantastic (had dinner, room service)

the qr code did not work properly for ordering room service

very friendly staff and a beautiful room. great breakfast and loads of parking

plenty of parking. very helpful staff

it's a well-run place and suited my needs perfectly, good wifi too

was good good parking facilities staff really helpful allowed a late check out for a fee location really handy

comfortable room, very nice staff, great value with parking and excellent breakfast

bed was good , wifi excellent too

up at 7am as laundry was being delivered outside our room

we were celebrating our 58 years barbados independence and it felt like we were still on the boat

the staff moved us to another room and made the safa bed into bed, with sheets covered, and the kids were very

stops in front of the hotel,very clean,good breakfast,self service of tea and coffee in the room, friendly staff

spa run down disappointment choose hotel because of spa wasn't nice walking through gym first young

very dated, and cleaners up and down the halls all the time to always could see dirty laundry and dishes, also

we enjoyed relaxing in the lounge area by the fireplace, it felt very cosy

lounge is looking rather tired in places eg trim around fireplace is pulling away from wall and the paint has

could do with some lighting in the ev charging area

kids are only allowed in the pool until 11am, and the bar is a little expensive.

no laundry room

single beds made to make the double bed, my pet hate

the pool is more of a kids pool with the classes they run

my wife is disabled and they were kind enough to make a space for bus to park at the front

5 try charge for room service, pool was a bit small for the hotel capacity.

tight parking.

parking space and garden to sit out in

comfortable apartment with private parking and all facilities

convenient parking

it was clean, warm wifi worked well

there were also a swathe of synthetic rose petals strewn all over the bed, the sofa, the bath tub

the staff were all very friendly and made you feel very welcome, the bar staff were fantastic and made superb

there are no spa or pool facilities

arrived to rose petals on the bed, really lovely touch

so many other facilities in the hotel a simple restaurant and basically nothing else, no spa , no gym , no bar

this is partly customer issues however i feel they should have an area or laundry bin to put them in but they

it was about a 5 minute walk with multiple bags, uneven floors, vacuum cleaners and laundry bags left in hallways

the coffee at breakfast! admittedly had a room service breakfast but very 'stewed '

good variety of breakfast and the spa was relaxing a good range of facilities

spa and breakfast

no laundry service during my stay as it was suspended due to covid-19.

full english breakfast was excellent, we all including the kids enjoyed the leisure pool and sauna

have more staff as i was waiting about two hours for the receptionist to get back to me about early check

complimentary swimming pool of considerable size, clean water in the bathroom, and the delicious breakfast

spa facilities, bedroom and staff were amazing

small rooms laundry availability

laundry service is too expensive

is so helpful and nice just a bit disappointed that there is no laundry room and the laundry service was too

staff very helpful and given breakfast and late check out to compensate the terrible room

very friendly- nice bar in reception area plus television- breakfast excellent and also you can have it up to

bath towels - laundry was too busy, so hand towels had to do

we used the gym, pool

early check in

staff were so helpful and very friendly the breakfast was absolutely fantastic

good value (with the half board) lovely pool/gym for this price point

no minibar in room , no laundry service and reduce standard all round

lack of mini bar in room no laundry services welcome

hotel lost my wife s laundry, she is distraught

room upgrade and late check out till 3pm - brilliant! delicious breakfast! lovely shower gel:)

wifi very good

we went to the bar, which is open 24 hrs, after the gig and had a cocktail

friendly staff. amazing restaurant food. reasonable price for food. family and pet friendly

i enjoyed the gym and games in the lobby area

location, 24/7 room service and bar

bed really comfy. late check out time. friendly staff. would stay again.

room was cleaned daily tv, wifi,kettle

cheap, good parking, my single bed was comfortable.

parking, easy check in, good location, close to centre and caversham bridge area, which is what i

free parking

good parking facilities

absence of basic facilities such as -restaurant ( breakfast & lunch ) -no laundry service -no fridge in the room

up & old cardboard to trip over & outside in various areas there are metal containers with dirty laundry &

pool water was too hot for such hot weather wall hairdryers are really not suitable in this day and

room phone not working, room service was via phone call to the reception

music in the bar and communal areas, the bar facility closed too early at the weekend, the breakfast was pretty

fact that me and my wife went there for the spa night and couldn t use it because it had been shut down

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

parking was available at the hotel which was appreciated

been nice to have option of brekkie in future did notice they had kitchen and dining area and 5* health and

nice big parking spaces, off road

wifi code was in your room usb charging points next to

late check out and late breakfast

service, parking and there was a lift

was good location for the golf course

lovely bar & restaurant, breakfast was excellent

surroundings managed to take a great walk to windsor with the kids

we enjoyed a bar meal with a view of the gardens

i was hopeful it was laundry powder

very helpful as we were working nights they gave us an early check in and late check out

to go down to the bar to order my drink to accompany my room service because the receptionist couldn't tell me

easy fast early check in

location, parking, comfortable bed good size room

everything, from the theming, all the little touches, the staff so nice, kids loved it

was lovely and fast service, location was perfect, room was amazing, had fun in the pool

the customer service of staff in the skyline bar was mixed - a young man who did not seem interested in his

the kids loved the pirate splash pool and the huge lego playroom

negative was the fact you couldn t pay for anything with cash, as i tried to get change at the bar for the

dee made sure our room was ready with the beds for kids prepared which was a treat

the kids behind the bar are lovely but under stress so had to wait to be served

of check-in and easy parking

didn't like the c ar parking right outside the room

the bar is beautiful and lovely people serving

room needed updating, shower hardly worked, and old laundry/ cleaning trolley left out in corridor permanently

- parking is easy, location superb, rooms first-class, breakfasts to suit all tastes, and fine

loads of room on the grass for kids to run around , bikes available - all good

the riverside bar and restaurant was fabulous

paid 45for 3 tlights a tiny fudge and a used rose petal box

comfortable, high quality, great staff, nice breakfast of pastries and cereals

the room was outstanding, especially with the standing bath, and the omakase bar was incredible

breakfast and room quality were really exceptional - it was one of the best hotel breakfasts i've

the breakfast was amazing

didn t like the layout of the bar area

had trolleys of laundry outside the window which ruined the view

30 for breakfast

breakfast was great but kitchen was very slow for made-to-order items

breakfast was very generous and super quality

breakfast was ok, we got it after we collected it from the kitchen opening ourselves

room service came knocking on my door wanting to clean the room well before checkout time

great room service

reception from the staff in all areas of the hotel, so; at reception, in the bar area, the housekeeping, every

wifi was a bit slow and freezes

lakeside views, good wifi, warm and spacious room

the laundry was not returned, bad service.

staff went above and beyond, the breakfast was excellent, the spa treatments were exceptional and i liked all

the kids loved the events

breakfast was a little disappointing as service was a bit slow.

spa is tiny and the gym more a fitness centre

the laundry is piled up in the hallway

laundry looked clean but not the appliances

free parking onsite

breakfast slightly awkward collecting from kitchen, it felt as if being greedy to tuck in

good breakfast choices, gluten free bread and granola

was located, probably didn t help having bins outside one window and then empty glass bottles, laundry shed

the bed was comfortable and the breakfast first class

wifi wouldn't work but as only there for 1 night did not matter

we had booked a spa bath suite but we were unable to have it

excellent buffet breakfast

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

very friendly bar & restaurant staff.

from memory i think the mobile network signal and wifi wasn't that great inside the room.

they have a large bar area, a great position on the river and a nice outdoor seating area

night due to this and the room window was by the road, which although not busy had a very noisy laundry delivery

i arrived the top of the stair well was partially blocked with a hoover a fan and dirty laundry, they were there

one young man barged through the front door coming towards me of the hotel carrying laundry as i was walking

a laundry room would be good for overseas travellers

awoken at 4am by a laundry

laundry piled up around bedroom in corridors

laundry left on the floor in the hall

laundry left in corridors and didn't appreciate then another fee for use of hotel car park

room was very noisy woke early every morning by laundry or rubbish collection

room was large and comfortable but we were right by where the maids prepared the laundry and stored all their

we were also very happy with the english breakfast buffet

the thames hotel is in need of refurbishment, that is why i rated the room and the wifi as i did

breakfast was superb, good quality and plenty of choice

very friendly and helpful, breakfast was excellent too

hotel, in a really nice area with plenty of free parking and a good breakfast

the lodge has limited parking

were expecting better spa facilities, they are very basic but it does the job

in the bar area, young lad was extremely and very helpful to me and my wife for our stay, he went above

very clean and modern. lovely setting and the breakfast is worth booking!

spa attendant and his colleague seemed a little distracted

there were piles of dirty laundry in the stairwell too

room was near the laundry. so could hear the machines. bathroom was a bit shabby.

the room, amenities and bed were lovely, the snug bar cosy will go

even though the bar area was undergoing refurbishment, there was no inconvenience or

and beverage was terrible restaurant was empty at 8pm but told they were fully booked until 9pm room service

room service was poor both for dinner and breakfast

wifi did not properly work in the room - i went to lobby to work

breakfast was freshly cooked to order with plenty of choice

the location is delightful. the staff, food and parking were excellent.

parking and access to the nearby gym is included

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

the only real issue with the stay was that the pool - spa was not available due to renovations.

drinks were expensive and the hydro pool in the spa is shut, and no availability for

simple information sheet in the room with opening times for spa, breakfast times wifi code etc would make the

the treatments at the spa are divine