wifi was good, breakfast was excellent and it was close to station

good parking

car parking was good with sufficient spaces even though there were non residents at the

team generous size room and very clean freshly cooked breakfast value for money evening meal good parking

fantastic bar service from amy and her team, great food clean and also a wonderful breakfast the following

room service was excellent too

wonderful building and surroundings nice bed excellent food and room service helpful staff

the hotel was fabulous, our room was great, and breakfast was amazing!

they forgot to bring our extra fan and kids activity packs.

wifi poor made doing work in the evening quite tricky

room is very comfortable, the bathroom is large enough, the wifi is fast, the food in the restaurant is delicious

really liked the olde worlde pub, nice bar area and plenty of parking

the staff were welcoming. the room was comfortable. the menu in the bar was good.

good parking,good wifi,decent food at reasonable cost.

good parking,good wifi,decent food at reasonable cost.

there was mountains of dirty laundry outside our room window

no laundry facilities

early in the morning around 6 wake in terrible loud door banging, our room was next to the laundry room and

room service extension number wasn't being answered

facilities were brilliant, staff very helpful, easy parking and good value for money.

with no view, very low ceiling, noisey location above service area, health and safety issue laundry stored in

the room was lovely but was a shame that the laundry bags were just outside the door

on arrival offered a bike rack in the high street and then an unsecured space in the laundry room

staff, cool design room, big tv screen, parking close to the room

clean room with great facilities and easy parking

the floors (old carpet and vinyl in the bathroom), the beds needs an update/new mattress and the wifi needs to

the breakfast room and bar are big, open and it was quiet when i stayed there so it felt like i had the place

can happen but stayed here with 2 kids (1,5y and 4y) in a room with 28+ degrees and staff did not take it very

the kitchen is very slow and the waiters forget your order from time to time

a slightly shaky start as they lost our room service breakfast request

love playing in the swimming pool and game room

relaxation and refreshing moods as the hotel was - very clean - very big room - restaurant and bar menu was

room service and housekeeping are incredibly fast and the concierge organized so much for me to do

facilities for kids , happy baby = happy mummy =happy husband)))) only thing i would change is plastic cups at

i wish i could remember everyone's names, but mehdi at the reception, faye at sharkie's pool and sangeeta, who

was located, probably didn t help having bins outside one window and then empty glass bottles, laundry shed

me and the partner enjoyed our room and our spa bath was wonderful.

room service was excellent and restaurant food was delicious

we got the wifi to work but up at the top of the hotel it probably needs to be investigated a bit more

room service was prompt and quite reasonably priced

all over the floor, definitely not me as last time i had long hair i was 14, note also to hotels laundry services

on the way to our room after check in, there were still dirty laundry, bedding, towels lying all down the

breakfast was fantastic, the pool was warm and nice!

incredible sports facilities. modern compared to many spa hotels. outdoor lounging.

front desk manager - outstanding service nice bar and able to sit outside.

clean towels were put outside our room rather than inside and there was laundry bags in the hallway making it

the bar food was good for the children for dinner

they made sure we were able to eat in the bar with him and gave him extra sausage for breakfast

no bar open when i arrived

it s a group booking rooms should be near will not be staying again and no late check out even when we called

laundry left in corridors for the duration of our stay, room hadn't been aired and had a stale

meals excellent quality very comfortable breakfast top notch again excellent quality food and well prepared and

parking

breakfast was good with plenty of choices. staff were friendly and helpful

we managed to negotiate for a late check out easily

wifi not enough powered

i have asked for an early check in and they wouldn't tell me if that would be possible

room service was on 2 per tray

good bar food and friendly staff

no room service turnaround on second night

laundry service limited availability on weekends is a problem as well as limited restaurant

the laundry collection van driver was rude.

excellent service at reception, in the bar area, and in the restaurant

excellent customer sevice delivery via the staff - staff prepared to go the extra mile - room service second to

parking was a bit of a trek with suitcases from the overflow parking (there was a wedding),

the hotel offers laundry service, but we were told no service after we arrived, sending an email to management

when i asked about launderette or laundry service, i was told we would need to find one nearby

the pool as fab for small kids with lots of pool noodles etc to play with

, room, pool , restaurant and the food was great

lovely hotel with friendly staff. room clean. bar was very nice.

staff dirty rooms dated decour clean laundry left on the floor for next stay shower warm on max noisey systen

stated a restaurant and room service there were none

the warm reception was also matched with the comfort and class of the room, bar and dining facility

us and made us feel really welcome , she asked if we would like a drink (hot or cold ) in the bar area after

it s cozy the bar area is well decorated and the ambiance is great

grounds, suitable accommodation for kids

very comfortable room in the mansion excellent breakfast good gym ev charging

n/a maybe later check out would allow a bit longer morning stay at the spa facility

it's not near to anything, no phone signal but the wifi connection is good enough.

and friendly staff clean rooms good breakfast lots to do for the kids free water fill ups for your bottles well

early morning i was woken by a hotel worker moving huge blue laundry bins around right outside my window

laundry was left in piles in the corridor.

we were told we would have laundry by monday evening (christmas eve), but just managed to get it five minutes

ground floor room with doors onto the gardens and a short bunny hop to the bar and patio area

room pet friendly but nowhere to put poo bags

i asked, i never got a laundry bag

also, this hotel outsources its laundry services so forget about receiving it back by 6 pm the day you hand it

managed a early check in, the staff are super helpful. nice building

we thought our stay was good value for money as the hotel has a pool and spa area

good control measure, very clean and comfortable room and 'take-away' room service was efficient and surprisingly

room was large and very clean with all additional items (like iron, ironing board, safe, laundry bags etc),

in addition, we didn t like the cleaner s laundry trolleys immediately outside our room

wifi / internet access is good enough to work

night stay so only got chance to visit the bar for food and drink's, service and food very good, ev charging on

room was lovely breakfast was delicious room service sandwiches were amazing

nice clean laundry and towels

inside there was a polite informative welcoming staff member and nice lounge bar area

arrived at 12:15 and the room was not ready i had asked for an early check in

fantastic, staff fantastic hotel fantastic and bar fantastic

warm friendy staff. bar prices resonable and a huge english breakfast

free parking and plenty of car parking

noise from the bar at night

s a shame that the bar and dining facilities are not up and running but this is a minor issue and understandable

owner/manager was super helpful and a really nice friendly guy, there's a little bar which made a nice change,

ample parking easy to find. perfect for our stay

they forgot to put rose petals in my room

the free wifi isn t the best

location, free car parking, breakfast, professional staff, pet friendly.

easy parking, friendly staff, clean and tidy rooms, just generally excellent

the wifi very poor in rooms

up at 7am as laundry was being delivered outside our room

the staff moved us to another room and made the safa bed into bed, with sheets covered, and the kids were very

loved the mars bar in the room too

gym and pool need re-vamping as some tiles off, holes in mats

staff were super friendly and helpful. dinner with breakfast option was a good deal.

the room service and breakfast was great

no room service

limitied facilities, most closed due to covid. only had a bar and restaurant area.

bed was comphy staff (lads) working on the bar where friendly breakfast was nice to.

though we were staying there and stopped our guests booking own room as it was late so said no to room service

no laundry service during my stay as it was suspended due to covid-19.

clean tidy comfortable convenient kids loved the pool.

spa facilities were

comfy bed, very clean, wifi, parking, great breakfast

breakfast a little pricey but very good, and staff very accommodating.

no laundry room

that kids won't allowed to use floaties for swimming.

if you register for hiltonhonors, wifi is free (otherwise it is expensive)

the location the serenity spa staff are such a welcoming bunch of people and annie is by far their best masseuse

ordered room service, which was prompt and tasty

very dated, and cleaners up and down the halls all the time to always could see dirty laundry and dishes, also

hotel was tired in places, poor wifi signal.

photos of the savill gardens and sunningdale golf course, both conveniently close

excellent value for money! room service was delicious.

nice pool with a gym, steam and sauna just next door

the air in the room was very humid like in a laundry, probably, because room was located in the annex, above

to ask again (and then it was promptly attended to with an apology for the oversight) - the laundry/clean service

have 2 ev chargers that only one worked and you couldn't charge a torch battery

good gym, nice feel to the hotel

nice bar area for meeting and greeting

i love the room service and the staff are always so friendly and

sign to the bar could be better

wedding on. so bit noisy. kids running up and down corridors playing hide and seek

room service could be better. could have changed the bedding atleast once during our stay.

reception was frequently not manned, the room service menu was very limited, and trying to get room service (

a/c and laundry room dryer under our bed room and was put on at 6am every morning ud83dude21this is not

room was above the laundry

laundry lorry outside window at 07:00hrs, no aircon, prices of in room bottled water, price of b&b

i had to beg for a bin bag for my rubbish- put my towels down the laundry shute my self

laundry delivery truck outside my room added to noise, but was quite brief

really enjoyed using the great gym &

free wifi included which seemed pretty tight dinner was disappointing we had to take two dishes back as

on the bar was rude and lacked a sense of customer service

no children s menu on room service

we got free wifi in the room throughout our stay as well.

excellent location to visit reading centre when you have a car as it comes with free parking

exceptionally clean,brilliant facilities and bar and food fantastic

water in the swimming pool was too cold! wifi extremely slow!

i had room service food which was really fresh and quick

breakfast !

microwave and gym facilities

breakfast was lovely, free gym, free parking, an absolute bargain

plenty of parking at location staff very friendly and helpful accommodation was very clean, comfortable and

quite homely, staff were friendly helped me find my room okay, parking is ample, perfect for business trips or

plenty of parking spaces, good size room.

and sticky laundry labels on the bed sheets

everything had a perfect and great stay for 3 days with my kids.

the pool was great although a little disappointed as the kids couldn't go in the jacuzzi

wifi kept dropping but once in reception excellent signal

understandable 10 tray charge for room service, per person

had some laundry done and it came back in a terrible state

it was close proximity to hankley common golf course - the main reason for my visit to surrey

the wifi was hit and miss. the shower space was narrow

the gym was great

great room location no1 and ev charge added with stay was a nice touch

free parking

parking, easy check in, good location, close to centre and caversham bridge area, which is what i

fast wifi, friendly staff.

no kitchen

good parking facilities

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

i was hopeful it was laundry powder

very helpful as we were working nights they gave us an early check in and late check out

value, parking on site and pet friendly, right near the park

its age, utterly useless lighting in the bedroom if you have to work, mediocre wifi speed

large comfortable room early check in and free

we visited the wellington country park nearby which is great for kids

property pay extra attention to detail with kids packs and beautiful robes super clean with a feeling of luxury

my room service meal which i ordered at about 7:15pm had not arrived at 8:11pm so i chased it up, and

the grounds are lovely, parking is very good and the whole place is everything you want from a country hotel

breakfast was included had usual cooked and continental but also had eggs benedict with salmon and

it is well located, has ample parking, has heaps of character, and all facilities are well maintained, in good

breakfast, cosy historic building with traditional furniture, pictures and ornaments, adequate parking, feeling

the bar was literary locked

and friendly member of staff on reception, clean, fresh towels , free car parking, great

there is a nice modern bar and also a restaurant that serves a choice of asian dishes

no in-house or nearby laundry service.

the gym was

clean and tidy room. good wifi

breakfast was delicious and interior was beautiful

my kids loved the sweets

in shower to put anything on and one tiny bottle of body wash wasn t enough for two people also wifi wasn

could not get the wifi to work

light didn't work properly owner took pains to make sure we got the wifi details

wifi barely worked and because of lack of signal we couldn t use our hotspot very well either to

power shower and the car parking

gym was a bonus as were the free games and 24-hour bar

great value for money, massive rooms, late check out! 24 hour bar, friendly staff, use of gym

this was my first time on my own in a hotel without my husband or kids so it was a very scary experience

two separate single quilts on a double bed was weird! wifi to tv connection was crap.

the wifi was a

the food was good and the bar and dinner service was excellent

there are no spa or pool facilities

had a lovely self contained room with kitchen area and bathroom - modern, stylish and complete with balcony

i missed some drinks in the bar as it was only one bottle of water

food was excellent in the reading room (dinner) and room service breakfast

bath towels - laundry was too busy, so hand towels had to do

spacious room, friendly and helpful staff and a great selection at breakfast

the hotel was very clean the room was clean and the breakfast was really good lots to choose from and did

were lovely, centre of the town was perfect, and the spa and gym downstairs was up the a great

good value (with the half board) lovely pool/gym for this price point

laundry service is too expensive

small rooms laundry availability

is so helpful and nice just a bit disappointed that there is no laundry room and the laundry service was too

comfortable and practical, bar area has had recent refurb

breakfast was exceptionally good and the godminster cheddar was so good i had to buy some from

lack of mini bar in room no laundry services welcome

no minibar in room , no laundry service and reduce standard all round

hotel lost my wife s laundry, she is distraught

i wanted a simple ham and tomato sandwich when i ordered a small meal through room service but the bistro told

it's just opposite to the railway station. wifi is quite fast. check-in is efficient.