the swimming pool was nice and water was just right for its warm temperature:) special mention to travis who was

my kids loved the indoor pool and the breakfast was great the rooms were decent size

amazing hotel. very good breakfast and good service. 10/10 - gym and pools

breakfast was “instant eggs and sausage”, with other breads and cereal

bar fridge and keurig coffee machine

price and pool

the shower does not accommodate large people in the spa tub rooms

the outside pool was very clean and well kept :) we will see you again soon

no indoor pool or hot tub

breakfast was very basic and ended to early 9 am

i was pleasantly surprised with the breakfast with so many items

the breakfast, pool, staff and location.

it was very clean and the breakfast was delicious.

food for breakfast was ok but with that said you do have your own kitchen in room

the breakfast, pool, staff and location.

the wifi access was a great touch

wifi in the room is slow and we wish that they have at least one smart tv in the room.

the wifi was weak

us we had just had 2 glasses of wine and couldnt leave the resort to go grab food elsewhere), the wifi internet absolutely sucked

the shower with no safty handels but we enjoyed our staty so much i didn't bother to complaint - wifi signal was very weak but we were not there to surf

great location, very comfortable, spotlessly clean and beautiful breakfast.

our hosts, the atmosphere, the breakfast, the comfortable bed, all good.

the breakfast very good and the host most welcoming and friendly

they accepted early check in easily

the breakfast was a lovely touch and we were able to walk easily to the downtown area as well as the go

i had no clue there was wifi

bit spotty)

wifi

we also had free wifi and

there is free parking and wifi

the room was cozy, super clean, and prepared to receive us. the breakfast was delicious!

friendly hosts, delicious free breakfast and a short walk the the falls.

beautiful rooms, comfortable beds, delicious breakfast

great location, very close to the falls. clean, friendly and breakfast was great.

i had a choice of what breakfast to have prepared for me and the hostess even prepared it an hour before their official

access was also provided to a microwave, a small mini fridge and pantry with a limited number of kitchen supples

friendly staff, hospitality kitchen

wonderful personal touches: delonghi espresso machine, mini bar options, macaroons as birthday gift

own vintage touches from 1970's movie posters, to 1950's armchairs or 1960's teak wall units and bar carts

we were there in a day when the kitchen is closed but i heard the food is wonderful

close to clifton hill and casino.and if you want to walk over the border

the pool had a funny smell

good pool and spa facilities

there is also a casino at the back of the hotel

little off the beaten path but quiet and easily walkable for adults and families with older kids

i also enjoyed that it was located rather close to many restaurants and the casino and the falls

it was close to the casino we were going to.

close to casino

were able to walk to the attractions including the falls and casino

centrally located to the falls, casino and attractions.

fully functioning kitchen

design of room and lobby, comfortable beds, nice and complete kitchen, great staff, spectacular river view

kitchen was being remodeled and the hot breakrast has been suspended

the well stocked kitchen with eating utensils and fridge and dishwasher

although there is a larger fridge in the common kitchen area, a small room fridge would be better

comfortable beds..awesome breakfast. great staff and they have indoor pool also.

comfy beds and accessible network. the spa bath is great!

breakfast was one of the best hotel breakfasts we’ve had - loved the room and the choices for

the pool and spa was a bonus

has a basic gym and a pool, offers small breakfast (boiled and scrambled eggs,, sausages, porrage from the

that is was so close to attraction and indoor water park, didnt have to drive.

court yard lots kids running around

the kids as well as us parents loved it

kids totally enjoyed the water park

kids loved the bunk beds, location was terrific and the water park was a blast

bed was too hard and wifi only worked sometimes.

free parking, breakfast and wifi was all included which was great.

wifi was super slow

free parking, free breakfast, free wifi

the problems we encountered were: - very weak wifi - the water in the shower was unpredictable

location early check in

it would be great to add a sauna to your swimming pool.

the lady in the breakfast service was very polite and helpfull

friendly staff great breakfast clean rooms

was clean lovely breakfast person at front desk was very good and the cleaning staff was very

wifi doesnt work

also the wifi connection suck

wifi was decent

trouble connecting to wifi. thanks

wifi/internet didn't work, so we couldnt use the tv

jacuzzi, not enough things for kids, restaurant too expensive

no gym available

beds and pillows are super comfy are brought and the complimentary breakfast in the morning was awesome

breakfast buffet, gym, swimming pool, free parking and great location

i couldn’t find pool. think they might have been using ho jos across street

perfect spot. not to big quite and had great music from the bar across the street

we had to get the staff to bring us a power bar so we could use the fridge as the plug in the wall was loose

bar fridge had packing tape all crumpled and stuck all over it

the lock from inside of the room, the steel bar that locks into the frame was missing

bar fridge broken

location! upgraded to king size bed and falls view room, it was clean and amazing. free wifi!

and you say you offer free wifi but you hide that fee in the

i need a wifi to comunicate with my work and called the front desk and said sorry this happened all the time

bed is not comfortable i didn t get wifi and tv service not good

free wifi and it works well

location, loved the pool!

the fantastic pool was another huge plus

only downside was that we didn't get to use the pool .

i wish people actually used the pool, but its not really a big deal

love location clean pool friendly staff

wifi

the washroom has no lock, hoping for better lighting in the room and better wifi as well.

location - 10/10 the staff

they explained the payment process, we're quick and efficient about it, provided the wifi information without being asked

the only problem that did not have wifi in the room

free breakfast was limited, and not the cleanest set up.

no pool contrition

very comfortable room, clean and spacious. awesome staff and breakfast! wifi was very fast, too.

the hotel even has a pool and breakfast included, even though we chose not to enjoy it

was no breakfast in the service, so we felt disappointed since we like to have it with the whole package

tv doent have alot of channels and wifi is a bit slow but didn't really matter with all the things to do

the wifi can be a bit weak,but not a big issue...

free wifi

only the wifi was a bit slow

clean room, wifi working good.

pool...location

decent location. they did allow early check in on a snowy day. which was very welcome.

only negative that i experienced were the plastic chairs around the pool area

i specifically called if we they could accomodate us for an early check in this was about 1230

room smelt like a boys gym locker

the pool was right outside our door and perfect size for the kids

room was updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but looked

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to the noise

with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

room, air conditioning worked well, good location, pool is small but we had it to ourselves for over an hour the night we were there

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

the best part i think is the outdoor pool

great location. large spacious room and comfy big bed, plus early check in was a bonus !

it has a pool to enjoy which is a treat

no indoor pool

nicely equipped kitchen

full kitchen and king size bed are super comfortable

clean , well stocked, with all kitchen supplies, all dishes, pots snd pans, they had oil, salt and pepper

the size of the living space and rooms. the kitchen amenities.

it is great if the reminder email explains what the cutlery and kitchen equipment are included

the pool the attached restaurants the coffee machine free parking a decent free wifi beds and sheets are wonderful and comfy

was having to pay for parking each night we stayed, the second thing that i didn't like was the wifi was horrible we were not able to get any signal on any of our phones

our wifi in our room was weak. first time i experienced this at the hotel

complimentary wifi

had a slight issue with the wifi but they did their best to fix it.

we needed a place to do our laundry after several days on the road, and the receptionist pointed us to the right place

breakfast was great and had

breakfast was very good and the staff for breakfast was

if it would have had a pool for our kids it would have put this hotel over the top

the breakfast in a bag wasn’t the greatest but kids still ate it.

wifi reception/speed was not the best on the upper floor (24th floor) we stayed on but was better (-)smoking in front of the main entrance. wifi was not consistent. (+) wifi worked well (+) had a problem with getting wifi but it was resolved by staff on both occasions (+)staff restaurant inside the hotel hot tub friendly staff**** prices shuttle access to wifi/ (-)wished the wifi worked better all over. (+) the rooms were quite big & the wifi was superb (-)wifi didn't work for almost all the time i stayed there (for android phones) (+)free wifi was much appreciated (-)to re-log into wifi several times often during the same day but it was still nice to have (-)bad wifi, noisy room

homeless people approached us in the parking lot

bar staff not as friendly as other resort staff, and the chicken tenders meal made both of the kids sick

no microwave, hotel kind of far from parking

three sisters restaurant breakfast bar was the same that you get at a budget hotel for

room comfortable bed jacuzzi tub free wifi and a great continental breakfast with french pressed coffee excellent stay and the spa looks

we were unable to connect to wifi in our room. it seemed to be a problem specific to our room.

wifi was not connected

wifi was probably available but didn't see any sign in the room for password

lots of parking, strong wifi

we enjoyed the breakfast, and the gym/pool was definitely a plus

gym and pool are open

didn’t like the parking. also didn’t have creamer for coffee even tho you have a kitchen.

let light into the room if anyone used the restroom while others were trying to sleep (woke up kids

bar closed down at 11pm, so we couldn’t sit and have a drink before going up to the room

the pool was a nice bonus, the kids had a blast

to enjoy some family activities like the skywheel, speedway, a laser game, dinosaur themed mini golf

easy walk to the falls and both casinos

the stair to the pool were very slippery and didn’t have any grip on them

wanted a late check out cause my son was very sick he’s a dancer and we were at a dance competition and

then i went to run water in my spa bath and it took 3

not much options for the breakfast.

quite and comfortable especially with kids

excellent ..breakfast items . we love it...

spa tub was newer and bed was comfortable

the pool was out of order - staff explained why so it was not an issue.

staff were exceptionally friendly and able to accommodate early check in

be cool if the outdoor pool was updated to use

i also had no prior notice of the fee amount for late check out which wasn't mentioned upon

no pool for the kids. no breakfast.

room downstairs a restaurant downstairs jacuzzi and a pool lottery machine and a bar also breakfast til 10am kid

the pool and hot tub were very nice and well maintained

very clean very friendly staff we had a great time nice smoking room and bar and pool nice hot tub and it worksvery clean very friendly staff we had a great time nice

it was 28* and snowing, too cold to be walking with kids

breakfast, the restaurant and the location.

there are laundry facilities and vending machines on site plus restaurants for

we spent our only full day in the falls doing laundry due to the bugs

loved the atrium where the pool, hot tub, and sauna were located

location and pool for the kids

pool area was great for the kids

so i didn't go back to stay that night, and i rather stay in the casino until 7am to go back to get my stuff back

nice pool

pool was very clean

mostly, i love there pool

staff is so polite and cooperative when we ask for early check in and close rooms

the possibility to use laundry services for a few dollars was very useful for us

has a gym and pool that i loved it, close to everything definitely i’ll book it

breakfast was all pre packaged - probably due to the covid-19 issues

that the pool and gym was closed but that's due to the covid 19 pandemic so it's not the hotels fault

that the pool and gym was closed but that's due to the covid 19 pandemic so it's not the hotels fault

breakfast

it was pleasant... slept so well. slept through breakfast.

the staff was friendly and the breakfast was very good

good breakfast & value for the money

room and good beds, walking distance to the falls, respectable contimental breakfast, free parking

was right across the street from a restaurant/bar/arcade, and a few streets down from the entrance to niagara falls

location was closer to the casino than the customer service dept told us

less than a mile from a casino, amazing food options close by

the hotel's food was delicious, and the bar served delightful beers

great location to falls casino.

wifi 5/5 in the room

free wifi to all patrons could have made our stay better at the location

they have free guest wifi, smart tv in each room, and an attentive and prompt front desk and room service when we needed

the wifi connection was great. it enhances the quality of my stay at the hotel.

wifi seemed very capable

my biggest surprise was the quality of the breakfast

the pool was great, free breakfast was a bonus, the room was nice as well

the breakfast is superb

staff great laundry faciltys great

gym amenities were satisfactory

complimentary continental breakfast set us up for the day

location, clean rooms, comfortable beds, nice pool with hot tub and patio area, exceptional staff willing to help in any way they can

nice location, good breakfast, comfortable room.

room is clean, beds are comfortable cons: no microwave there should be more selection for breakfast

suggest that they provide the customer with small fridges in the rooms and laundry machines

no gym

swimming pool was small.

pool

from the terrace to the pool or the gym, everything was perfect

breakfast was great my kids loved it

yes the only ice machine was on the 1st floor and no gym

the staff is friendly, its located in a good spot. it has a pool and gym. very nice and clean.

we were a group of 9 with 4 kids and their swiftness in checking us in made our arrival easier

location, had a great breakfast

gym was well equipped and the pool looked good

they did not find a spot on their return from the casino

was well maintained and clean, friendly staff, free breakfast, brewed coffee at the front desk, laundry facility and ample parking

restaurants, casino is within minutes from the hotel as a walk distance

close enough to the nigars falls state park, the seneca casino, the outlets, restaurants and most places of interest

there is a laundry on site, which always is a great addition if one is traveling along with kids

called hotel receptionist and asked her for put me in early check in list she got the details from booking

they have a heated pool and a gym love this place

the gym was a great addition as well

pool and gym were available and clean

there was a restaurant and bar included the staff was so nice and helpful the room was perfect and the stay was just over all

cons: pool was closed during our stay for renovations (not a huge deal)

the gym they have is not much a bike a treadmill and eliptical and would be great that they even offer

broken hot tub broken sauna broken gym

the breakfast was really good, and the hotel staff were excellent – always attentive and kind

beautiful updated rooms and the breakfast was a bonus!! thank you ❤️

wifi was terrible. probably not the fault of the inn.

reception and personnel. not nice accommodation experience! very poor wifi!

excellent breakfast included, choosing from their full and delicious regular menu, free wifi, and free parking

also a delicious breakfast in the mornings

od choice) free parking

free parking and free guest laundry if you bring your own washing detergent

we had dinner at the bar, the bar tender was very nice and food was delicious!

air conditioning too high in the hall, reception area and also in the gym.

it is walking distance to the falls and downtown and the casino

the breakfast bar had great choices and wait staff was attentive

free wifi, cable tv, older basic worth the price paid

no coffee, no wifi, and when we asked someone to look at our room they were angry with us and gave us just

there was one wooden chair at the desk for working, did not use the wifi this time

the cherry on top is when i returned to my room around 10:30 that night i went to log onto the wifi only to find out i needed a password which was fine except the password wasn t posted

no wifi no breakfast no coffee no oven fridge was not working

wifi

good place, breakfast, parking and wifi

the wifi was very hit and miss.

the free wifi was spotty at best

kids were excited about the pool being open until 11am and opening at 8am

casino, location, bedroom

staff very kind and allowed an early check in

a 10 minute walk from clifton hill and a 10 minute walk from niagara casino

i would stay here again if i wanted to be able to walk to both clifton hill area and casino/olg area during the same visit

10 minutes the other direction and your at fallsview casino without having to walk the hill

also got the spa room with the tub and the jets weren’t working

pool was great for the kids and adults to cool off

good clean room, nice personable owner. large spa tub. close to downtown

liked everything about he property except the pool wasn’t heated as it says everywhere but it was +30 outside so it didn’t really matter

we got early check in and extended parking facility at the hotel

poor wifi

the tv was not working and wrong wifi password shared first.

& squeaky when moving around but good for the price point extra towels needed for jacuzzi tub, wifi password not provided

additional parking charges for guest, poor wifi in room

location, spacious rooms with microvave and fridge. free wifi and overall quiet area.

beds good clean large room with free wifi and excellent connection

wifi was difficult to connect to and confusing so i was not able to use the wifi, even though it

the wifi works perfectly

internet and wifi problems

wifi did not work in the rooms

wifi was working half the time

it while not inside) vpn over the offered wifi wasn't possible

no wifi

wifi didn t work at all

the wifi did not work..

huge rooms. nice view of the bay breakfast was good

the breakfast was very good, loved the location. so close to the venue.

the breakfast was not as extensive as i had hoped, but was sufficient

everything was very good. great breakfast, location and staff.

breakfast not as plentiful as weekend breakfast

it is in walking distance of great restaurants and both casinos

walking distance of attractions, food, casino

comfortable ,close to casino,food and drinks

it was a busy weekend and it took about 15-20 min walk to boat tours and 15 min walk to fallsview casino

when we arrived and pulled into the parking lot, there was someone outside that greeted us and showed us where

has a small outdoor pool which i didnt expect

close to the casino. clean rooms and friendly staff.

but if you go to the casinos or out to party a clean and solid option

late check out at 12pm was an added bonus

close to bars just 5 min walk down to street easily do bar hopping and it’s not far from casino less than 15 min walk away and for $75 a night is not bad

breakfast too early from 7:00 to 9:00 am

having to get out of the jacuzzi in order to start the jets. swimming pool was unavailable.

i booked the website listed a pool as an amenity

breakfast was good for free, the coffee was quite good.

no sauna or pool or hot tub, one of those would have made it more enjoyable.

glow in the dark dance night- the kids loved it

clean, friendly and super helpful staff. big playground for kids and pool. will be back!

is was kind of a pain to have to bring all the linens, towels, kitchen towels, all the bedding.

pool was heated and very clean the property was well maintained

full size fridge, stove, microwave, dishes, kettle, toaster, kitchen table, couch

the spa jacuzzi tub

rooms with a nice spa close to casino

there s a charge for parking your car in the lot. the free wifi is horrible.

wifi signal was weak in our room and that was frustrating.

wifi wasn't great

staff is relly nice and helper good wifi

fast wifi

there was no bar fridge in out room

gym was not available.

was a few neighbouring rooms that let there kids run up and down the corridor, in and out of the rooms, slamming doors from 11pm till 230 am

mid point to the casino and the falls

no clean towels by pool. carpets could use replacement. elevator floor needs vaccuming

not that close to the falls approximately 15 min walk and approx 15 min walk to casino but love the price and hotel is kept clean

spa tube was with a stain on the middle, i think it’s because of a lot of use and it should be

i went to a concert and this place is connected to the olg venue and the casino around

nice view even though you couldn't see the falls you could see the ferris wheel, casino and the skylon

i loved that we had the spa tub in our room, it made the stay even better!

machine not working, laundry out of service, no complimentary breakfast or coffee, had to pay to park on the premises,

chlorine from the pool was overwhelming in the lobby and near the elevators

i loved that there was a pool and gym in the

pool facility wasn't ok

early check in by one hour, can't tell if they charged for it or not, as emailed bill was so full

the fully stocked kitchen for guests to use was fantastic

wifi didn't work, the sign-in portal didn't take you to a sign in page

because is another country, and we need data in our cell phones, the quality of the wifi was very important for people that goes there from united states

kids didn't like how slow the wifi was

modern, newly renovated, quiet and in a great location with free onsite parking and wifi

wifi could have been faster.

pool and spa were well-maintained and a nice size

the room was clean and well maintained, the pool was in excellent condition

pool, hot tub, and free breakfast & parking

the patio and built in pool were bonus's

location, breakfast, pool.

the pool was roped

size of pool

had 3 beds in a room. great for our family with 2 kids. great value.

pool closed

pool was not open which we were counting on but that's life sometimes

no pool and the exterior could do with some fresh paint and stairs need some work

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

television- not hooked up to any programming pool non

the pool was not working

pool was not working this season

only issue i had was connecting to the wifi

the wifi did not work, but we also did not get the paid wifi, just the complementary.

ybe bc i was up high) not sure

view from our room, fantastic breakfast, lovely friendly staff, great location, good wifi connection, very fast elevators

wifi was appalling

mere steps from the venue and the casino, this motel is great

within walking distance, tim hortons next door, attractions within walking distance, the pool was fun to cool down in during the hot days as well

across from casino and only short walk to falls and attractions

spacious room, spa bath was great. right beside a tim horton's.

the swimming pool was very nice

not much walkable for family with kids as you have to go down a hill, which is easy, but have to go up all the hill to reach back the

we had a adjoining room, neighbours were a little noisy but they had kids..

the breakfast room is small, but it is possible to have breakfast in the room

the kids loved the pool.

loved the pool

everything was perfect love the beds and the swimming poolud83dude0a

clean modern. next to casino

attached to the casino, shops, restaurants. i couldn’t have asked for more!

close to casino no need to go outside. amenities were close by and opened late.

check in polite staff facility very clean i loved the aroma in the facility i enjoyed the clean gym while i stayed my grandkids enjoyed the pool nice access to other amenities on the property

wifi signal was a bit

except the wifi

faster wifi

the room was very clean, the bed comfortable, wifi available

the wifi was good, but a bit spotty

rooms were comfortable. breakfast was great and staff were helpful.

it was noisy because of the bar nearby.

elevator too slow, old and small no microwave no laundry room

there was no bar fridge in room

i feel bad for the workers, they are forced to carry the laundry up and down stairs to their carts

the wifi was a little slow and not secure just something to be aware of! general use is fine!

were confortable, love the outdoor in ground pool, awesome staff, clean place, fast wifi connection, location was great as not too far of a walk to the falls etc we even stayed an

luggage and stuff through the stairs parking has $15 fees wifi is so slow, we didnt use it breakfast is offsite, we missed it because my son is sick and too

wifi not much on the tv and housekeeping could do with a shake up though it did get better during

wifi was crap. tv didnt work.

got there late, went to the bar and had dinner and listened to some music, felt very

great check in exprience, nice room, beautiful pool area, excellent on site restaurant

the bar is very inviting, to relax, watch football , or just grab a cocktail

the golf simulator is fun and reasonably priced

all amenities were top notch, kids had a blast

view,comfortable bed, wifi

and the manager was very aware, told her the wifi was not working on the 14th floor and she called someone in instantly

free wifi was a nice perk as it seemed no other hotel in fallsview

wifi bad

good wifi, nice and friendly staff

the pool smells a lot bleach .

it has also a small gym

my kids were very happy to have 2 desk top computers for them to play with at the lobby area

handicapped accessible ; especially the pool area

the rooms were clean and organized, ample parking and the building amenities like the pool, gym and free breakfast was on point

rooms were big and clean. 7 min walk to the casino

location was so close to new casino and the falls

my granddaughter loved the pool. we loved the fact we were so close to the falls.

the pool was a hit as well as the walk to and from the falls

pool was empty, door rattled when people walked by, heard everthing around us

not enough seating for breakfast

very comfortable room,clean, good breakfast.

clean and specious room, pool, gym, breakfast variety, friendly staff

after casino night we go back to the hotel was snowing and we can’t find any parking spot so we park at

there is a pool and gym

great room with kitchen on part of it

t the fault of this hotel, but something which would affect all the hotels there) the swimming pool was not functional, but it was too cold to

i liked having a kitchen and coffee maker

little outdated and pool was not in service

the spa tub was nice

my kids love the pool and the breakfast

the pool was empty therefore my kids were able to have fun

the breakfast is superb

kids are happy to make with the warm waffles (made by them)

facility was very well kept, we loved the variety of the breakfast and the gym facility was a big plus for us