is brilliant rooms are nice, restaurant and bar are lovely it’s very quiet plenty of other food places around too if you don’t always want

approximately to main bar nd eateries

very impressed from the rooms. also restaurant really good food and fast , bar great - thank you

ideal location but bar closed a little early 11pm ;-(

bar manager jamie who checked us in was extremely pleasent and helpful

a workman was working on door when i turned up and was back when i was leaving if i never had kids with me i would not have stayed i would have went 2 another place or came home u had 2 sit on

best hotel we've been to in a long time & will definitely be rebooking to come back with the kids during summer holidays

the kids enjoyed their visit and are already planning their return

great for people travelling without kids

kids did not like the smell of cigarette smoke coming from back garden

we battled with wifi signal but that may have been due to location of our room

toiletries, fresh towels, breakfast buffet, parking, hairdryer, tv, wifi.

wifi in bedroom

good evening meal and breakfast and room was a good size and comfortable and wifi worked

wifi came and went but reception told me it was being fixed.

on and it was cold weather breakfast was nice but tiny amount of beans couldn t connect to wifi until the next

shame the garden access to the beach was unavailable. very poor wifi.

wifi kept dropping out

3) - we spoke to reception and

food was excellent, staff were friendly, room was really nice and wifi good

wifi was intermittent and overall poor which was a pain due to phone signal being weak too

wifi was great also

relaxed atmosphere, friendly and helpful staff, good food. wifi included

wifi was poor

wifi didn't stretch to the room which only mattered as i was trying to do some work - but i was

free car parking , and wifi

) young kids in restaurant could do with more training, they are very willing but need more guidance

dinner and breakfast were superb and staff were lovely and

clean room, lovely view, good room service.

bar was very dark and confined, not a place we wanted to use, compared to the open aspect of the

great gym and sauna

views food staff lodge amazing golf course brilliant

were a perfect setup for a golf junket to the west coast of scotland

the location, bar and restaurant no complaints

the hot breakfast was great and the lodges were spotless

the kitchen space had everything you needed for the short break away, 2 ring hob, full size fridge &

the kitchenette was very well stocked and adequate but would have been handy to have an oven but again

the three colouring welcome packs were a nice touch for the kids

as travelling on to another resort not far , this place has everything you need for your stay kitchen wise and all products are top notch all furniture etc are of excellent quality and comfort

water from the tap in the kitchen never really got cold enough to drink

we thought we had a good start when they allowed us a very early check in, because we were absolutely soaked, but it went downhill from there

let me have a late check out which was really nice of them

place to stay just some of the punters abusive to staff 1 bar staff walked out ( just getting trained

were staying as we had a function at 1pm, we requested early check in and was advised they would ask the housekeeper to have our room ready and they did,

friendly staff, very good breakfast. bar is also good.

we missed breakfast but the gentleman on reception offered to go into the kitchen and get us something before we

excellent meal in the restaurant and terrific breakfast

fab breakfast and service. food first class. suits all.

location for the golf courses played in the ayrshire links cup tournament- western gailes, glasgow gailes ,barassie

great breakfast and also evening meal

the meals in the dining room and bar were

very nice golf / whisky memorabilia and pictures throughout

great location, close to the beach, with walk, near royal troon for golf and close to thel town

lovely bar area, the room was very sharp, with a giant flat screen tv, comfortable bed and a cosy feel

breakfast was great and the bar meals are superb

special mention to christine at reception who went above and beyond, with early check in and taxis etc

there was a wedding on in the main dining room so the evening meal was in the bar but it was adequately comfortable to eat there, it would have been nicer to be in the dining

comfortable lounge and bar area

stayed in one of the small cottages with our 3 kids, it was ideal

breakfast was nice, early check in and staff were attentive.

everything except the wifi

wifi the only thing to let the hotel down!

wifi great

wifi was poor, dinner wasn't great.

internet/wifi only available in the lounge area.

from the spa services hotel room and of course the staff are a real asset to the overall experience

exceptional food both at dinner and also breakfast

bar service was shocking in our separate party room and prob cost a fortune

no bar as such, just a residents type lounge albeit very tasteful and comfortable.

excellent afternoon tea, dinner and breakfast

room, amazing breakfast (my 9 year old especially loved the pancakes

airport shuttle a real bonus, also excellent for golfing holiday

the kids had a wonderful time playing in the garden, especially with the delightful menagerie of

host,gave us early check in for our day at the races,great warm welcome and fantastic breakfast

breakfast was delicious and served piping hot

wifi a bit hit and miss in rooms fine in public areas

very friendly and welcoming; the room was very spacious, clean and tidy easy to connect to the wifi also great to be able to open a window, also a water fountain at the end of the corridor with

wifi a tad slow for business users in the ground floor accommodation.

food is great, very nice room, the wifi in the rooms is a bit iffy, apart from that, you cannot find any better

the wifi in the room could've been better.

breakfast was lovely

bed, food, staff and breakfast lovely too. great place

breakfast staff was amazing, so friendly and helpful covid restrictions were so well handled, felt

when we arrived we asked if it was possible for a late check out and after checking they said it should be fine and that although they where fully

the staff was very helpful, the room was comfortable and clean and the food (breakfast and dinner) was incredible

laundry all over the floors for hours throughout the day

bar & lounges were excellent

good location nearby for golf and glasgow

above the bar and dining room if they have party you can hear the music from down stairs in till early hours

work here and there but i loved my stay relaxing the singer was a extra bonus at night prices at bar cheap also loads seating areas will definitely be back and highly recommend doesn't get the

breakfast was generous, tasty, beautifully cooked and included quality ingredients

lovely friendly staff at breakfast and an amazing breakfast

breakfast for gluten free was good, location very good, staff excellent, evening meal very good,

breakfast is ordered on the previous evening and the hot serving exceptional and plentiful

room was 1st class, clean and comfortable, breakfast was also very good ud83dudc4d

meal at night and breakfast in morning were excellent. staff were also great

stunning hotel staff were excellent very helpful the location was amazing and the breakfast was one of the best i have

such a nice hotel made it more special breakfast was also very nce in the morning will defiantly go bak soon just for a nice break❤largs

super staff location and amazing breakfast

breakfast was incredible

ok not keen on buffet breakfast also wifi poor tv kept freezing and poor water pressure - when i mentioned these things at reception on

ant very helpful young man),excellent wifi

friendly staff, cosy rooms, nice location, free wifi, excellent dinner menu.

very poor wifi

wifi connectivity was brilliant

location was good as you had shops, local bar and bus stops close by

excellent choice at breakfast

is a modern hotel with great facilities and very helpful staff, the food is top notch and the bar has a great selection on offer will defo be going back in the

staff and service excellent. bar and restaurant area are modern and stylish.

bar area was well organised and well stocked

where friendly - check in/out was quick and easy - food was great and bar facilities also very good

hotel, clean and well looked after, breakfast was really nice as well, staff there and in the bar were really friendly

the bar was really nice

accommodating with early check in special circumstances and excellent breakfast included in the price

a bit uncomfortable in bar as bar maid was afraid of dogs and made this obvious, we just went to a dog friendly place in

great staff, lovely evening meal, comfortable, spacious bar and fab breakfast

breakfast where lovely

the atmosphere was still very good in the lounge and the bar man kept everyone entertained with his bantor

the bar prices

checkout being a little later maybe 12 and breakfast being available till maybe 10.30

hello i never did find out why they insisted on playing gbnews in the bar

great room 22 bay windows seaview comfy bed and great breakfast

breakfast staff bar staff and the cleaners were fantastic but the reception staff were miserable

comfortable food breakfast location

never been hotel like it sitting waiting like school kids

location good for beach kids park shops.all in walking just.up nextstreet

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

allowed early check in and slightly later check out - so useful considering the weather

wifi signal was poor i was in room 5 i had to sit at the door to pick the wifi up

the wifi is a bit hit and miss and there was next to no phone signal

the wifi was poor and sluggish

the room was also a little warm at night and the wifi didn't reach very well, although we were the last room at the end of the corridor

struggled with maintaining wifi connection.

poor wifi

nice room, smart tv, good breakfast, excellent wifi.

lack of wifi in the room

wifi signal in courtyard room wasn t very strong could not access it through my ipad

rooms were lovely with very comfortable beds, furniture, great shower and brilliant wifi

the breakfast was good and i made use of the pool & steam room which was good

fault this hotel very friendly staff and location is brilliant for kids rooms are spotless

staff centrally located excellent breakfast overall enjoyed our stay would definitely recommend the

staff were friendly and the location great esp. a gym! breakfast was nice too

it's in a great location, very central, the staff are very pleasant and helpful, the breakfast is really nice with plenty of variety

that there was no information in the room as to local attractions and instructions for the wifi etc

wifi in room did not work even after reporting, slightly cold only had 1 electric heater for 2

wifi didn't work in my room but worked on ground floor,also the generator outside bedroom window

were in room 14 on our first stay and 58 on our second and both times couldn't connect to the wifi

excellent rooms, service, staff, wifi service and food. 10 out of 10.

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

excellent breakfast and service. friendly staff. thoroughly enjoyable short stay.

within minutes of our arrival we were all chatting in the bar with some friendly locals

they accommodated an early breakfast as we were travelling to the open golf

rooms were expensive for what they were, possibly due to the fact that we stayed during the open golf

was very accommodating when we needed an early check in for a wedding

very expensive for drinks in bar area

location, room clean and comfortable, bar facilities and food excellent

lady on reception was 10/10 and went out of her way to accommodate us with an early check in

interesting association and history with golf

) everyone was very friendly and we ate in the bar both nights

the spa bath

the issues around trying to get in touch for an early check in. was a nightnare

into room it was unbelievable best night we have had bed comfy bath absolutely amazing as was a spa bath air conditioner and also tea and coffee and biscuits what just made it

the spa bathroom which was mentioned was not working.

gorgeous room loved the spa style bath location

window was rotten with one of the windows unable to open and there was very week wifi in the

wifi a little week on top floor rooms

wifi did not work while i was there

wifi was very poor, less than 1mb

wifi was poor

we sat and had a drink in the bar and enjoyed our conversations with the bartender as well

we had a lovely lunch in the piv bar and grill which was also delicious ud83dude0b all in all we had a perfect stay and met lots of

charming hotel stunning rooms amazing scents and wonderful service oh and the bar food and breakfast was outstanding xx great place to stay in ayr will be back

a very narrow choice of spirits in the bar with no blended whisky choice for those of us who enjoy a mixer in their whisky and not a great

our breakfast was lovely and staff were all fresh and bubbly

superb cooked breakfast

breakfasts were provided on the basis of choice - a range of cereals, breads for toasting, yoghurt

bar was busy, tables reserved for dinners, hard to get a quiet seat for a drink on arrival

excellent food!breakfast. staff helpful and friendly.

more choice would be good at breakfast such as fresh fruit

bar closing at 9

property is lovely however we paid a small fortune for the room with the bath that had the spa in it and it was frozen

staff really friendly and helpful, very apologetic regarding shower issues, lovely dining and bar area

food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and could not be more helpful

room ready for us arriving but the hotel upgraded our room and gave us complimentary drink at the bar while we wait for the problem to be resolved

the bar service was very slow

bar prices were hood and all staff were friendly

the bar staff at night in particular a young girl was quite rude

hotel and gardens, meals in restaurant excellent, comfortable bar area and very friendly

offering a drink and the ability to take over her lounge to watch the golf

were going to a wedding and asked for early check in

wifi problems meant no internet access in my room, but staff were really helpful in finding

good wifi

excellent wifi signal in room and throughout hotel,which is something you do not always get at some hotels

a couple of issues with the wifi but no real problems.

wifi very inconsistent, known problem

music from bar was loud in the bedroom until it stopped at midnight

all the bar staff were brilliant made us feel welcome

the bar was well stocked

tea making facilities in the room, bar downstairs

the bar ladies were beautiful and amazing

the wifi was slow, the fan in the bathroom didn't work and the shower only ran boiling hot.

comfy spacious room, good shower, good wifi signal, evening meal was good too.

food, comfy bed, clean and tidy helpful staff, fast wifi, food a little pricy, but room rate

wifi was spot on

only disappointment was one of my poached was slightly undercooked and the wifi wasn t great

wifi could be better

are very spacious and comfortable, breakfast is great, wifi works pretty well, the bathrooms are clean and very spacious too, the tvs are around 40in and

food was also terrific, and the bedroom was very nice indeed - great bathroom

the wifi in the room was very poor

azing shower), wifi was good etc

extra charge for wifi.

the wifi is super slow

wifi was great

business centre facilities and wifi good

lost wifi connection

for very early check in at airport, reception staff were excellent, wasn’t expecting much from breakfast

so we arrived and the air conditioning leaked all over the kids bed

i had requested an early check in as we had travelled for 2u hours previously

myself and kids enjoyed breakfast ,room was super clean equipmed for what needed.

the breakfast selection could be more creative

breakfast excellent and the meals at the bar first class

customer service, cleanliness early check in and tartan carpet

we ate in the bar and the food was great

lounge bar very comfortable and great value

we weren’t able to try out the food because the bar was so busy,(sat night

wifi open, not secure

wifi signal was not as strong as i would have liked

tea making facilities, tv and wifi

poor wifi connection, but not that much of a problem to me

wifi in room

there was no note of a wifi password anywhere in the hotel or my room and my phone did not register a

no time to use the tv or wifi

i didnt use the wifi so didnt comment on

staff were amazing breakfast the best great safe location

car parking facility although prepared to move staff cars if necessary.

breakfast could start a little earlier. lack of usb charging points in room. public wifi.

was so comfy and room was a good size, wifi and smart tv were brilliant additions, breakfast next day was better than expected and all

wifi signal wasn't great.

quiet, comfortable, fast wifi

wifi, could be better

wifi in room dirt and hair left in bathroom breakfast absolutely disgusting

noi wifi in rooms only at lobby.

would have rated 10 stars, but the rooms require wifi, especially for tourists with limited data, a mini fridge would be appropriate for longer

wifi terrible, barely worked

no wifi in rooms only in main reception areas

get wifi in our room (well it was very intermittent) (-)wifi code written on paper when room key issued (+) wifi was fast (-)wifi would not work in dance studio (-)wifi....it was useless! (-)very weak wifi (+)rooms are comfortable and clean. wifi is good room service food was good. (-)wifi was not found in the o2 net (my husbands bt nrt had no problems), wifi wesk in our room. (-)menu choice in both bar and restaurant the wifi is good, free and powerful, however if you are using it for work with a vpn connection, your (-)wifi was a bit dodgy and i had to it in the corner of the room to get a reliable signal strength

was superb as was the pool and spa area

use of pool and gym facilities.

wont be taking kids as cleanliness in the poolside is shocking

pool gym and facilities very good

really liked the quirky story behind the douglas hotel and the early check in

comfy bed nice sized room with lounge area good wifi and room service

wifi didn't work

wifi was very good, both for personal devices and a work laptop

lovely building, great big room, speedy wifi.

also we had trouble getting a wifi signal in our room

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

the park, spotless clean and a cake tray for our anniversary beer garden was lovely great staff breakfast in the morning was really

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

very nice staff and cozy bar which also served breakfast

& friendly staff from reception to bar to cleaning

overall a very great overnight stay with the kids, thanks

lovely pool with floats for kids to play with and nice steam room and sauna

noisy one night with kids running up and down the corridor ,doors banging at 3am mainly the sunday

jacuzzi in pool area not working

very clean and comfortable room, bed very spacious (club room) staff very courteous and helpful

great gym on site also

wifi could've been better

wifi great

wifi was a little slow

in, bed good night sleep, did not have for wait long for lift even being on the 9th floor, free wifi, arranged after show drinks so no waiting at a bar

getting wifi set up wasn't clear

early check in and free guest laundry albeit dryer needs an upgrade

the bar is set out very nice and very welcoming environment

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

great location. walk to city centre. early check in and parking.

i had requested an early check in if possible as we had lunch booked for my husbands 40th birthday and the team were

beautiful clean hotel with beautiful breakfast.

rooftop bar has some great views

lovely big room and a great breakfast! right beside the hydro so ideal for concerts

asked about early check in - it was sorted via email

to work out there is a few dumbbells and weight stack however it dose say fitness room not gym

late check out at 12 i was looking forward to a long lie but woken at 9 with cleaners banging about

located near numerous bars and restaurants and a casino

staff was so friendly and absolutely fantastic with the kids

staff was so friendly and absolutely fantastic with the kids

great choice for breakfast & the staff were so helpful

gym very

location, fun atmosphere and late check out

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

we had hot food from the snack menu which didn't look too promising but the barbecue chicken, mozzarella sticks & dirty wedges were all really delicious

early check in

family room is a combo disabled room, not a good combo with kids as alarm strings everywhere

in morning we asked if we can get a late check out as we were so ill

for early check in as room was available

clean room,great view, amazing breakfast

late check out time as standard and good selection at breakfast

wifi is a bit slow at times, but not a major issue.

the wifi was quick enough for me to watch netflix when i returned of an evening

wifi band in our room

good wifi

there were some wifi issues for few hours

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

a little disappointed in the food bar below the hotel

lack of supplies in room. no glasses or bar of soap.

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

quite noisy from the bar across the street and a lot of traffic

car park, strong wifi, clean room and bathroom, comfyish bed, great staff on front desk, a lift to all floors, tv

double bed, good size tv, fast wifi, ironing facilities in the room - perfect for me, especially for the money

the staff were really nice. the room was a great size. the wifi was excellent.

wifi was a little slow.

free wifi

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

not really suitable for young kids

the triple room is perfect for a single parent with two kids

girl helped us out with an early check in.

good breakfast...and early check in...

breakfast was fine, would have more gluten free/vegan choices and a full scottish breakfast:) the

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

breakfast was amazing

great staff range of beverages in the room and lovely breakfast in the morning

very quirky with the record player and the bar open till midnight

the room was spacious with a tv and good wifi

and was lovely and reasonably priced parking was free if you register at reception on arrival wifi worked well also decent air con in the

wifi was excellent and easy to access

facilities: gym, breakfast,wifi free which is normal for the century we are living

food was ok, good views from the restaurant, plenty of parking, good wifi

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

we got an early check in and a late check out

the late checkout was excellent as was an early check in

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

the tattle scones on the breakfast bar were very very tough.

felt very old and only had cold water in the shower. musty smell and very slow wifi

the room, the shower, the bed, the breakfast, the desk, the wifi, the lighting

wifi rubbish teabags never replenished by room service receptionist just did not seem to exist

wifi rubbish teabags not replenished in room receptionist just didn t seem to exist

slow wifi in room with frequent drop outs

family rooms spacious and very comfortable with wifi

wifi

the room service was prompt and the wifi was great.

the wifi is free and fast too what's more to ask

wifi not great but everything else great

the wifi was not working at all

paying 10 for wifi in this day and age. especially considering the price of the hotel.

wifi not available free

wifi was free and we didnt have breakfast

wifi is great , pool is ok , steam room , sauna good , food

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

the breakfast choice was good and the service efficient and friendly

and the bar stayed

spot on for the requirement of delivering my kids to uni

stay was magnificent the only downfall was the cafe and bar ect were not open

staff excellent very clean very comfortable good late check out

lovely wee bar next door that serves nice food

my room was above a bar so could hear a lot of chatter but it got quiet by midnight

lack of a lift and bar facilities.

manager, immaculate rooms and communal areas, a very nice little bar beside the hotel for food and a drink

we also had a skype interview arranged for the following morning, unfortunately the wifi was not great from our room so i nipped to reception to ask if there was a chance of somewhere

wifi can be a bit tricky to use

i liked that the room had wifi and tv which i required for my work

wifi was very poor in my room ,but it was not the end of the world

wifi, spacious room and bathroom, very nice bath tub

location was perfect, rooms were clean and got early check in

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

most staff were helpful, early check

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

the staff in the bar especially thomas and his boss they made us laugh all night