wifi a tad slow for business users in the ground floor accommodation.

spotless, wifi was a little slow

poor wifi

the wifi in the rooms, signal seemed poor, so made working on lap top difficult.

food is great, very nice room, the wifi in the rooms is a bit iffy, apart from that, you cannot find any better

room was spacious and well presented with good wifi connection

friendly staff, cosy rooms, nice location, free wifi, excellent dinner menu.

free wifi, but it the reception was too poor to reach the room i was staying in

wifi connectivity was brilliant

very poor wifi

could do with stronger wifi to use firestick on tv or netflix

i struggled to get a good wifi connection but wasn't essential for me

although the beds were very large the mattresses were pretty hard the free wifi was very slow

we battled with wifi signal but that may have been due to location of our room

wifi in bedroom

also loved having the use of the gym

access to gym wasn’t with room access card. no towels obvious when using sauna and steam room.

breakfast was absolutely delicious

there is a steam room in the main building and small gym

gym, locker room, steam/sauna were brand new and top quality

wifi was so slow it was unusable

wifi logged out after an hour and was slow

the value for money was poor room smelled of cigarettes wifi didn't work cold in morning

relaxed atmosphere, friendly and helpful staff, good food. wifi included

wifi very slow

comfortable, staff were very friendly and welcoming, the hotel and bar area were very clean as were the rooms

room 102 wee bit noisy due to being above kitchen but ok. room huge and dog settled

freshly prepared breakfast was excellent. room spacious and very clean and modern

with the portion sizes of starters we received our table in the restaurant was close to kitchen which was rather noisy with the chef shouting out the orders never heard this before in all

lovely outdoor area for good weather very useful to have ev charger on site for

we did go into public bar to hear the singer who was on that evening , as there was no other

to get an early check in to accommodate a wedding which helped us greatly, staff all very friendly and helped

it has a lovely bar which was very lively, but welcoming , whilst i stayed

hotel was very comfortable,clean and good value for money, the staff were very helpful and the breakfast was lovely, would definitely recommend ud83dudc4c

breakfast was very good, the sausages were very good

kids did not like the smell of cigarette smoke coming from back garden

also had toys for kids out the back court yard

the kids enjoyed their visit and are already planning their return

good size garden for small pets/kids to play

best hotel we've been to in a long time & will definitely be rebooking to come back with the kids during summer holidays

laundry all over the floors for hours throughout the day

was perfect for what we needed - location was spot on for both preswick and troon golf courses

the only thing was the bar and restaurant were closed but managed to order takeaway food in

convenient location for the golf event

good location to get into troon for the golf

the girls at the spa were wonderful and the overall service was fantastic from start to finish

staff, excellent food and the spa is a delight

did not like the glass tables at breakfast, makes it a very noisy meal with all hard surfaces

wonderful views over the golf course to the sea

the food was fantastic (breakfast and dinner) and the team catered brilliantly for me as a vegan too

alpaca and ponies really friendly and a big hit with the kids

the kids had a wonderful time playing in the garden, especially with the delightful menagerie of

breakfast was lovely too

the breakfast was exceptional, well presented and cooked to

host accommodated an early check in which was very much appreciated due to a wedding nearby

the mix up with breakfast service

excellent breakfast, friendly and attentive staff

and is a unique place to enjoy the west coast but also on the doorstep of some great scottish golf courses

the hotel was in an excellent location and looks out on to royal troon golf course and the beautiful firth of clyde

we had meals in the bar every night as the food was very tasty

hotel is close to the golf , shops and restaurants which is great

the fact yous don’t have a kids menu for food i love the food but no the best for kids

very nice golf / whisky memorabilia and pictures throughout

fabulous scottish breakfast

the food was very good at dinner, and breakfast was equally good

internet/wifi only available in the lounge area.

everything except the wifi

were some wifi problems in our room

definitely require overhaul although clean and comfortable definitely very tired got to mention wifi not consistent

wifi the only thing to let the hotel down!

let me have a late check out which was really nice of them

place to stay just some of the punters abusive to staff 1 bar staff walked out ( just getting trained

were staying as we had a function at 1pm, we requested early check in and was advised they would ask the housekeeper to have our room ready and they did,

room, excellent staff, lovely bar area and top evening meal menu

friendly staff, very good breakfast. bar is also good.

clean and well-equipped with the convenience of an ev charger right outside

the breakfast was excellent with plenty of choice and the meal at scott's bar in the evening was delicious

location to the golf courses we played

could do with grab bar in shower

as travelling on to another resort not far , this place has everything you need for your stay kitchen wise and all products are top notch all furniture etc are of excellent quality and comfort

breakfast for gluten free was good, location very good, staff excellent, evening meal very good,

ich is included in the price) the manager suggested that they would make something for

breakfast was generous, tasty, beautifully cooked and included quality ingredients

room was 1st class, clean and comfortable, breakfast was also very good ud83dudc4d

room was great, modern and clean. excellent choice at breakfast.

nothing. i wish the spa was up and running

food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and could not be more helpful

property is lovely however we paid a small fortune for the room with the bath that had the spa in it and it was frozen

as said before the spa was frozen.

breakfast warm welcoming friendly staff reception area, bar and restaurant beautifully

handy to have the ev charger on site

ideal location but bar closed a little early 11pm ;-(

very impressed from the rooms. also restaurant really good food and fast , bar great - thank you

bar closes at 10 which is a little early but not sure if that’s just because of covid

is brilliant rooms are nice, restaurant and bar are lovely it’s very quiet plenty of other food places around too if you don’t always want

clean and modern, great bar and food.....amazing staff

were very friendly, every one said good morning :) breakfast was brilliant perfect way to start the

did not have breakfast due to this, but the restaurant looked very nice

excellent choice at breakfast

is a modern hotel with great facilities and very helpful staff, the food is top notch and the bar has a great selection on offer will defo be going back in the

they accommodated an early breakfast as we were travelling to the open golf

great staff. lovely bar and restaurant. very nice room.

hotel was not worth price paid, which was likely inflated due to the open golf at troon

food was delicious (evening meal and full scottish breakfast)

excellent breakfast and service. friendly staff. thoroughly enjoyable short stay.

the wifi signal was not strong enough to reach our room

connect to wifi, restaurant food good but 2hrs very slow

nice and spacious and had all i needed except there was no wifi

poor wifi

wifi signal in courtyard room wasn t very strong could not access it through my ipad

moaned at that kids were still up past 9 o’clock and getting told to take them upstairs usually at home aye they

the breakfast was amazing

really enjoyed relaxing in the lounge bar with a drink, and that sea view again

staff took care of some laundry for us which was helpful

this didn’t have any effect on us but one doggy did attack another dog and would hate my kids to have seen

early check in

very central easy access everywhere very friendly staff good bar service very clean rooms

it's in a great location, very central, the staff are very pleasant and helpful, the breakfast is really nice with plenty of variety

has a good gym and indoor swimming

staff were friendly and the location great esp. a gym! breakfast was nice too

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

location good for beach kids park shops.all in walking just.up nextstreet

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

allowed early check in and slightly later check out - so useful considering the weather

location, room clean and comfortable, bar facilities and food excellent

you want to spend time on your own as you can have peace to be by yourself or you can sit in the bar or the dinning

lady on reception was 10/10 and went out of her way to accommodate us with an early check in

car parking free also good , the staff very helpful no problem when we requested a late check out all in all enjoyable stay and would recommend

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

the spa bathroom which was mentioned was not working.

great customer service early check in and rooms clean and spacious

any issues that arise are reported via a phone call ( hopefully ) issues with air conditioning spa bath not working leaking wash hand basin after a shower the tiles on the walls and floor are

were ok, could do with a little tlc in areas, we paid for early check in to get ready for a wedding and this was forgotten about, we were given another room

booked i was told i could potentially check in early (as we were attending a wedding) i was to call the morning of arrival

was very accommodating when we needed an early check in for a wedding

excellent rooms, service, staff, wifi service and food. 10 out of 10.

wifi was not good for us,but we were in room located just outside main building but room made up

only minor gripe was the strength of wifi signal in room could be a little stronger

log onto free wifi but to be honest didn't ask for help as not too bothered - might have been just me not

free wifi, friendly staff, easy parking, coffee in the room

wifi was a bit weak

wifi did not work while i was there

wifi only worked next to the door of our room, though fine in the public areas

wifi fine

wifi

we had a some great drinks in the bar and a wonderful meal in the restaurant

excellent breakfast. good choices. great bar and particularly the staff

the food was lovely and the bar had a friendly atmosphere

great choices for breakfast

we chose this lodging for its proximity to our day of golf in the area

the wifi in the room was very poor

our tv couldn t connect to wifi which was also different to our last visits

the amount we paid was there was no fridge or ice machine, the tv in the bed didn t connect to wifi or wouldn t let us watch netflix etc

the wifi didn t work

wifi could be better

struggled with maintaining wifi connection.

wifi didnt work much , television kept flickering from station to station , pool was closed and

wifi signal was poor i was in room 5 i had to sit at the door to pick the wifi up

the wifi is a little slow.

the room was also a little warm at night and the wifi didn't reach very well, although we were the last room at the end of the corridor

wifi was spot on

comfortable bed, high speed wifi, taste good breakfast

the bed was very comfy and the room temperature was perfectly controlled with free wifi and plenty of charging points

effective wifi in bedroom & public areas

only disappointment was one of my poached was slightly undercooked and the wifi wasn t great

the bar staff at night in particular a young girl was quite rude

hotel and gardens, meals in restaurant excellent, comfortable bar area and very friendly

the bar service was very slow

bar prices were hood and all staff were friendly

offering a drink and the ability to take over her lounge to watch the golf

were going to a wedding and asked for early check in

we liked everything . the wifi dipped a couple of times though.

hotel wifi did not work in the bedroom there was no air conditioning to regulate the temperature

the wifi was not working from our room.

wifi was not working well and had poor reception in our room

free wifi, comfy beds and lovely breakfast

wifi, could be better

was so comfy and room was a good size, wifi and smart tv were brilliant additions, breakfast next day was better than expected and all

quiet, comfortable, fast wifi

wifi signal wasn't great.

the room was immaculate with no faults and included coffee and tea as well as strong wifi

the bar prices

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

bar area, food was reasonably priced & very nice

staff are very friendly and very attentive , a lovely public bar and very friendly locals

great bar menu and again staff offered great service

i was trying to watch the football on sky go but the wifi was too slow .

tea making facilities, tv and wifi

wifi open, not secure

wifi in room

wifi signal was not as strong as i would have liked

wifi strength could be better

good wifi

wifi very inconsistent, known problem

excellent wifi signal in room and throughout hotel,which is something you do not always get at some hotels

wifi wasn t great, and i struggled to get signal using data

get wifi in our room (well it was very intermittent) (-)wifi code written on paper when room key issued (+) wifi was fast (-)wifi would not work in dance studio (-)wifi....it was useless! (-)very weak wifi (+)rooms are comfortable and clean. wifi is good room service food was good. (-)wifi was not found in the o2 net (my husbands bt nrt had no problems), wifi wesk in our room. (-)menu choice in both bar and restaurant the wifi is good, free and powerful, however if you are using it for work with a vpn connection, your (-)wifi was a bit dodgy and i had to it in the corner of the room to get a reliable signal strength

pool gym and facilities very good

pool and gym

pool and gym are fab!

food in restaurant amazing, breakfast great choice and tasty with added bonus of having room service-much appreciated after a late night

i didnt use the wifi so didnt comment on

no time to use the tv or wifi

there was no note of a wifi password anywhere in the hotel or my room and my phone did not register a

arrived a bit disheveled after awaiting for rac for 7 hours bar was very busy with a great atmosphere was checked in and requested a phone charger as i was not

to order room service but either the phone didn t work or there was no answer

for overnight stay after landing at glasgow airport then drove home next morning after a lovely breakfast

also very good breakfast

the bar had a great atmosphere and there was a fantastic selection of drinks on offer too

had a drink in the bar which was quite noisy but i expected that, it is a popular pub after all

very clean, room had everything we needed! great breakfast, and really friendly, helpful staff!

swimmimg pool and gym facilities

comfortable bed, real fire , kids loved board games in lounge

traditional hotel stunning setting lush green vegetation fantastic spa facilities lovely staff great food

liked the area very quiet the hotel was lovely clean there was spa swimming facilities included staff were lovely breakfast was nice on arrival there was a

staff were friendly and gym is fantastic!

and was lovely and reasonably priced parking was free if you register at reception on arrival wifi worked well also decent air con in the

next to the main shopping centre plenty of free car parking the room was quite spacious free wifi worked well friendly and knowledgeable staff good value for

food was ok, good views from the restaurant, plenty of parking, good wifi

the rooms are clean, comfortable & well equipped & there is free wifi

wifi was excellent and easy to access

the breakfast was excellent. lovely bar and lounge to relax in before going out.

the lounge and breakfast and bar area were lovely

very good leisurely breakfast in the beautiful dining-room and we were also able to sit in the lovely lounge to read on

comfortable room in lovely old house excellent breakfast wonderfully welcoming and friendly staff comfortable lounge excellent location in heart

warm and friendly hosts, a fine room, and a superb cooked breakfast

wifi rubbish teabags never replenished by room service receptionist just did not seem to exist

wifi did not work causing me and my partner to use our mobile data to stream netflix

wifi rubbish teabags not replenished in room receptionist just didn t seem to exist

the room, the shower, the bed, the breakfast, the desk, the wifi, the lighting

wifi coverage is extremely bad. i was here for work and it proved so difficult due to l

customer service, cleanliness early check in and tartan carpet

we weren’t able to try out the food because the bar was so busy,(sat night

lounge bar very comfortable and great value

breakfast excellent and the meals at the bar first class

we ate in the bar and the food was great

the bar and hospitality. and they were great with our dog .and things to do .

very cosy and well presented bar area, dog friendly with dog treats

all the bar staff were brilliant made us feel welcome

the bar ladies were beautiful and amazing

locals in bar very friendly and helpful

i had difficulty accessing the guest wifi in my room although l could access the public wifi

the wifi didn't work

wifi didn t work in our part of hotel.

wifi was not great didnt work in my room

free wifi

business centre facilities and wifi good

wifi was great

extra charge for wifi.

lovely staff. comfortable beds. good wifi.

wifi was awful. tv controls impossible to understand and no guidance in room.

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

service at bar was very slow, one pedantic dude serving a busy place

easy drop off by car, very clean rooms, great location for an early check in.

having a sign saying order at the bar would be helpful

bar, restaurant and especially the breakfast availability for those leaving early in the morning (available from 04

the park, spotless clean and a cake tray for our anniversary beer garden was lovely great staff breakfast in the morning was really

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

very nice staff and cozy bar which also served breakfast

& friendly staff from reception to bar to cleaning

overall a very great overnight stay with the kids, thanks

the very welcoming staff, delicious food and service in both bar and restaurant.

excellent restaurant and bar facilities

we had a beautiful table in the bar for food and weren’t just put in a wee corner somewhere because we had our dog, which makes

staff were excellent and very friendly, the room was comfortable and the bar and restaurant were lovely

lovely staff unreal bar and restaurant

location. wifi. space. parking. restaurant.

wifi was very good, both for personal devices and a work laptop

the quality of the wifi needs work

lovely building, great big room, speedy wifi.

wifi didn't work

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

my tv didn t work wifi was weak

wifi had good coverage in rooms

i liked that the room had wifi and tv which i required for my work

wifi can be a bit tricky to use

free wifi and free view tv on wall

the free wifi is also non existent in the bedrooms only around the reception

wifi worked well and there is a reasonable size car park

good sized car park. wifi reasonable. food good and reasonably priced.

having usb sockets the wifi was patchy and wouldn t stay connected in the room but was fine in the restaurant

and personable place, with convenient restaurant/bar and good wifi, rooms with private bathroom

a spa would have added to the experience

spa not open yet. some public toilet facilities were in poor repair.

eating breakfast by the fountain was just perfect

my bed was comfy, breakfast was decadent…

cocktails at the bar were so good

friendly staff, nice pool and gym. friendly staff kids menu.

was very clean and i like their swimming pool also their staff are helpful and friendly

good big room. very comfortable beds swimming for the kids was warm

had dinner and breakfast both excellent and the staff are very attentive and happy

pool and spa facilities great

little find, a 20 minute walk into the centre of glasgow, surrounded by a hollywood bowl, casino & restaurants

cinema next door and casino across the car park - we didn’t go so couldn’t recommend/comment on that

close to everything we needed and plenty of pubs around and a nice casino across car park

next to bowling centre, cinema, casino and some restaurants

very clean & secure, comfy bed too & a late check out was great

only problem but not major was their wifi was not working, i had data on my phone so not an issue for me but heard lots of others not

wifi great

wifi was a little slow

to sec, room size, amenities, connectivity to the city center, wifi speed, breakfast choice, views, bar, room service, walkways, practically

wifi was very poor, non-existent at times

laundry facility was a plus, and moderately priced

the bar was expensive as it cost £15 for 2 gin and tonics

comfy room.great location.convenient for concert.lovely staff.well done.good breakfast.

a good car park with several ev charging points

welcoming staff clean and fresh late bar til midnight which was an added bonus after late night show at the hydro late check out

was delish, buffet style breakfast had very good selection , as a gym rat plenty of healthy options to choose from which surprised me, room was very

breakfast was spot on and location was perfect and the evening meal me and the wife had was

to work out there is a few dumbbells and weight stack however it dose say fitness room not gym

room was really comfortable and breakfast was

the hotel was clean, staff were very attentive, breakfast was good. gym was good.

loved the bar and the clean rooms, great value!

gym very

banging about outside the room and all day i abs a late check out

great to have a gym, pool table, table football and a photo booth too

very close to secc. great atmosphere. lived the foer and bar area.

gratefully we had cool air/conditioned rooms, and we were granted early check in

early check in friendly staff great room great location for ovo hydro parking next door for £12

had some confusion over breakfast as it seemed like it was included in the room rate at time of booking but in the morning

us way earlier than our check in time made us feel very accommodated and provided a complimentary breakfast

just about £200 for 1 night and that never included breakfast and with the kids were bit board as nothing for them to

good wifi throughout

bandwidth of wifi

family rooms spacious and very comfortable with wifi

free wifi and lift to all floors

wifi worked fine

the wifi was not working at all

wifi not available free

paying 10 for wifi in this day and age. especially considering the price of the hotel.

no free wifi in the rooms.

no free wifi in room

no wifi

the free wifi was a great benefit

tv wouldn't connect to the wifi

wifi in room was a little hit and miss.

location is perfect and the breakfast choices are very good; wifi connection is great too

only thing that let it down a little bit was the breakfast wasn’t great at all

the breakfast

i did not have breakfast. i don't like the smell of coffee and would not eat there.

small gym

great gym

location early check in space ish room for family and breakfast friendly staff

after a long journey the night bar was also a big plus, even just to warm up with a hot chocolate, it was such a nice experience

very friendly and helpful staff. possibility of early check in.

was perfect for 2 adults and 2 kids for a one night stay

central location friendly staff good breakfast