front desk, bar staff and restaurant wait staff were all splendid

the bar was fun and the food was good

room was good for family of four people including 2 kids

location staff hotel bar where all excellent

anna the lady in the bar was absolutely lovely to us

the breakfast and coffee where quite bad

room was lovely there is a very good choice for breakfast

kids running around the bar and opening fire door causing the bar to fill with midges and staff not

breakfast was included in our tariff and truly kept us going until evening meal time

breakfast was tasty

points : socket by the bedside to charge phone, wifi was a little intermittent, and not enough towels and coat hangers

wifi was painfully slow

the wifi poor connection.

lovely hotel shame building work going on no wifi no tv signal lids village lovely nice breakfast nice glass bubbly for birthday

wifi wasn t working at all

nice selection of food and great bar service

we only ate in the bar area as opposed to the dining room

great location , great views from bar and from room.

slept well and nice late check out at 11am so no rush

the night staff were so friendly and the espresso martini in the bar was absolutely perfection

and the traditional bar which is one of our favourite places to sit and pass the time of day

dinner was delicious and so was our breakfast, we will definitely come back

sweet little bar full of character, nice spacious dining room

the food was absolutely outstanding although the breakfast coffee machine delivered warm coffee at best

only stayed one night so had dinner which was good, nice cooked breakfast in the morning

welcoming smiles, accommodating staff, great breakfast and the dog loves it

no water dispenser or machine on floor bar didn’t sell bottled water

great bar area to chill out and the band on saturday evening were class too

breakfast super location great

breakfast was ace

the room was comfortable and wifi was good

wifi wasn't working couldn't get a drink in the bar after 9.30pm

no wifi in the rooms

is quite fancy but very well done - room had lovely view of loch - free wifi & parking - good sized room with everything we needed - nice walk along the loch - locals were

wifi didn t work, drinks were a bit too expensive, bathroom floor tiles were broken.

house, lovely large communal areas and the games/ cinema room/ bar in the attic is fantastic

so much space and the bar room / cinema room was an amazing surprise

games room was a winner for our family, kids absolutely loved it

hosts were very accommodating (lee & kerrie) we needed calpol for one of the kids and was boxing day places were closed nearby

hottub was fab and upstairs was amazing with the bar pool table and big screen karaoke and all the

but facilities are very busy during the day due to a large nearby car park

the bar takes your order and then serves you in order across the site, really helpful and cheerful

good service comfy bed excellent breakfast and bar meals lovely

everything was great accommodation, staff, location food and even ev charging

highlight was the cozy bar restaurant on property with a stone fireplace

wifi limited to main parts of hotel.

the wifi was terrible in the public areas

there is no phone signal at all there but they have good wifi which does make up for this

no phone signal and limited wifi - but given the tranquility of the location that was , to me , a positive there for an event

phone signal but wifi) break in scotland in a stunning location then this is the hotel for you it was also excellent

only thing that was missing was a bar - even an honesty bar would have been great

given to another guest (we checked in 4:30 pm) and we were taken to another outside room with kitchen area downstairs with various items stored and bedroom upstairs

com was incorrect - no facilities, restaurant did not exist was just a big barren room with tables

food, evening meal and breakfast were excellent

everywhere ) there is wonderful live fireplace with enough of space for everyone and the bar - never saw such a big bar in the hotel) they have everything… thé nature around is

spotless lovely room with loch view, fantastic bar staff, had a great stay will 100% go back

atmosphere was also really good in the bar, had a lovely meal served by lovely people

nice cheery bar with good food and reasonable drink prices

also available: a common living room and a self service laundry equipment

bed comfy, shower powerful, as its upstairs from the bar we sat in there for a drink and meal, kelly the barmaid was great, helping us out with a few

very clean and comfortable. nice breakfast suitable for during this time.

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

good location nice staff. comfortable beds good breakfast

first class accommodation, friendly host, excellent breakfast

the staff in the bar and restaurant were lovely and welcoming, and i would definitely visit again in the future

excellent food and great bar service

the hotel bar and restaurants were

garden was lovely to sit in and drinks from the bar were brought out to you

we decompressed with a drink at the bar where jody continued to be an excellent host

the wifi in the rooms was hopeless - but 4g was available

wifi didnt work

location, room, good shower, wifi, outdoor spaces, garden

couldn't get wifi access, staff at reception didn't explain it very we'll

wifi was poor in our room past the butcher's shop

both dinner and breakfast were excellent quality

breakfast had to be preordered and was always good. food was well cooked and hot.

dinner was delicious, breakfast choices were many and also delicious

great bar area with a good choice of draft and bottled drinks

fantastic little hotel with lovely staff and friendly locals in the bar .

during our stay the wifi was very slow

wifi, phone and tv signal was all a bit hit and miss

also disappointing that the wifi as well as tv was not working

the bathroom had a jet bath that didn't work. the wifi was difficult.

the wifi was non existent and the tv didn t work in the bedroom and i was told it was not fixable due

they also offer a great bar menu for lunchtime food between 12-6pm, the burger was just what i needed after a merry visit

the long walk to bar and restaurant because i have mobility issues

the good breakfast and comfy

breakfast and dinner choice was great and i cannot fault the food at all or the service provided

the beds were comfortable and clean. the location was stunning. the breakfast was really nice

staff were really helpful and went out of their way to enable an early check in although one member of staff was particularly

room is very spacious with a great bath for the kids, exceptionally clean with a very nice bar

bar area excellent with lots of comfortable seating

breakfast was good the eggs, beans, bacon, toast, orange juice and cappuccino was very tasty

the food especially the breakfast was delicious the cleaners were very nice and friendly too

we didn’t want to be party poopers but with two young kids and a long journey home we needed the sleep

the rooms very lovely and the staff was so helpfull and there bar area was lovely too

as a mum travelling with 5 teenage kids, it's hard to find rooms to suit that are affordable

very well presented lovely bar nice room massive bed

find, beautiful room, nice shower, great bar with delicious food, staff are amazing and clearly enjoy their job

inexpensive accommodation, wifi worked well, parking on-site

good wifi. great location. cheap. cheap bar.

wifi was a little unstable

location for loch lomond, wifi was superb

it was hard to log on to wifi. room was nice and clean and obviously new. everyone was pleasant.

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

it was cosy and very convenient. restaurant and bar also nice.

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

the check-in was in the bar and restaurant area.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

we had dinner and breakfast and both were very enjoyable

location is excellent. bar and restaurant were exceptional

we had travelled up from england for a good friends funeral and requested an early check in to freshen up before attending and the staff met our request by making this possible

amazingly nice staff, big and nice rooms, good breakfast.

the location is great, the room comfortable and the breakfast was wonderful

they were all very pleasant and helpful and i liked how clean and comfortable the room was, good wifi and smart

side entrance - perhaps a sign with a noise policy after 11pm might be a good idea, just asking bar punters to be mindful of hotel

our welcome was warm and informative, the feel in the bar and restaurant fun and inclusive, the view from the room beautiful and breakfast excellent

no kitchen in evening, but the bar was lively, and the staff went above and beyond arranging food to be delivered to us and

charming property and bar

even had an intimate personal breakfast for 2

the main room and adjoining room for the kids were both of a good size

food in the evening in the bar was tasty, and the breakfasts were excellent, with a good choice of hot and cold items

the bar staff were really chatty too

great location room was lovely staff really friendly and a great breakfast.

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

it does not have a lift, refrigerator in the room or basic hotel information in the room, such as wifi password, etc

the wifi in the room simply did not work

bar service, restaurant service. wifi was excellent.

room could have used a comfortable chair and wifi

we wanted to order room service and ask about the fan but we had to ring around the kitchen and the restaurant and

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

manager who greeted us was not the most welcoming and we could hear her talking loudly to the bar worker about how we should pay for drinks, when we were seated in the lounge

restaurant not the best menu and no bar snacks menu either

was really comfortable, didn't use bar or dining room , my partner and myself were the only 2 quests in the hotel which left us

breakfast was equally good

the bar was well stocked and the wines on offer were exceptional

room was lovely and very clean, breakfast fab

the inn is situated in the heart of the village opposite the golf club and there is several grocery and paper shops a short walk away

great dinner & breakfast

sofa bed for the kids was too small really

stay at cardross we were staying for a wedding over at the golf club

parking and wifi

issues with wifi

) disapointing

wifi didn't always have a good signal

free wifi

2 rooms for 4 adults

wifi and inroom air conditioning would be a nice addition.

facilities were older but well cared for, welcoming, clean, comfortable, good wifi, plenty of parking and close to many sites

wifi in the room was variable

i was in the last room and because of the distance i kept dropping out of the wifi.

the wifi was when it wanted to work, so instead i didn t bother

wer intensity) wifi of the bar worked

no free wifi connection in the premises and no clear reception desk for checking/out excellent breakfast is

couldn't get wifi at all asked staff to help but no luck.

i needed wifi and they were experiencing problems; however, they went 'all out' to get me connected, free of

please put wifi signal password in rooms

great prices for food and drink in the bar area which was spotlessly clean

most awesome breakfast ever - huge, tasty and my husband looked forward to since we visited in 2018

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

room was very comfortable clean breakfast was really good and great selection

was super friendly, such a great value with breakfast included

t it was nice to not be connected) and the room was a little tired

wifi not always works and that hotel is not modern

wifi was not working

poor wifi

ok that has nothing to do with the hotel who provide free wifi that also works in the restaurant

were no information about free wifi

poor signal and wifi. the property is cashless too.

wifi is terrible in the rooms so if you need to work like we did then you have to go to a more

few wee things; extractor fan in bathroom didn t work, wifi was more off than on

room struggled to reach a wifi connection; we informed the reception of this several times and, although they tried, nothing

great that there is a kitchen with fridge and also a basic breakfast provided

access to the kitchen meant we had wine glasses, cutlery and could have a lovely take away and not worry where

there is a shared kitchen for tea/toast in the morning and a cafe for breakfast or lunch that is only metres away

great setup and the kitchen area was excellent for a wee chat with other guests

interior design welcoming cosy well equipped kitchen/ communal area spotlessly clean quiet lovely

great night, staff were brilliant and there was even a singer on in the bar who was fantastic.

staff were very friendly and accomodated an early check in for us which was really helpful

breakfast was great value dinner in the bar was amazing staff were excellent

friendly atmosphere in the bar with live entertainment

spent one night there but i was welcomed by mark at the bar of the pub, who also guided me up to my bedroom

hotel with a fantastic atmosphere in the bar area

family and pet friendly bar and restaurant was nice and warm room was cosy and comfortable

showed the sports which was essential for the golf

ate bar food which was delicious, also breakfast in the morning was top notch, room was comfortable and

& beyond for our stay, travelled for a wedding and the staff kindly had our room ready for an early check in

nothing it was great. perhaps better wifi.

wifi was very poor in lodges and almost non existent

wifi was diabolical, kept dropping out if signal, found this very frustrating as i had a lot of

in room did not open without the handle falling off which was kind of annoying and also the wifi did not work in our room

wifi was awful

room was amazing so much room the kids loved how they had there own room and the bathroom was beautiful, from the moment we entered

the kids room had a double sofa bed and a single bed

bar staff welcoming and nothing to much

breakfast was amazing so much choice and service was great

rooms are very clean, staff are so friendly and breakfast is always amazing ud83dudc4f

breakfast - great choices and full breakfast is good value for money

brilliant bar downstairs that serves great food

the room was fairly small, but contained everything that was needed, and the wifi worked well

wifi very poor

parking was a bit limited. wifi was nearly non-existent.

only problem was the wifi didn t work.

it has all the usual amenities you d expect tv wifi etc

we had a very enjoyable evening meal and an excellent breakfast

i think we also found a new dinner and breakfast companion in

clean rooms, cosy bar with open fire and good atmosphere

breakfast was delicious, with a very good choice freshly cooked to order

log fires in the bar and bed was super comfy and views from the room of the church tower

wifi in room dirt and hair left in bathroom breakfast absolutely disgusting

no wifi in rooms only in main reception areas

free wifi was good and allowed me to work from my laptop

wifi was terrible and we were working in glasgow so we really needed wifi most of the time

wifi terrible, barely worked

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

location was not great and it was quite noisy from the bar downstairs, but it was a weekend.

reception desk/personnel no lounge no bar no foyer no signage on the main road no restaurant side entrance vulnerable to antisocial

no restaurant or bar for breakfast and evening drinks

bit sad going through a bar to meet the staff

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

the 2 girls on shift in reception and bar (28

min booking to be near hospital, michelle at the reception and bar could not have done enough for us, great room, great staff

no late bar for residants on a sunday

the receptionist and bar lady were to be commended for the spirit and kindness

good reception wifi in all areas

shower not the best wifi poor

and spacious lounge, great food, ample parking, rooms are clean tidy with tv and simple cloud wifi, central location near to central glasgow, well worth staying here at an excellent value for

ample parking and good wifi signal

the hotel also offers free wifi but it was very difficult to connect and we had to rely on 4g instead

wifi could have been better on the third floor and in the rooms but it did work.

great gym and food, wifi's good as well so i could work throughout the day

wifi was poor in the rooms but expected so didn't get as much work done as i would like but maybe

wifi was poor in our room so it would be tough to conduct business from your room.

wifi network was very weak

the breakfast and dinner were superb both in terms of presentation and flavours

meals and the outside bar area.

the breakfast was filling and frankly delicious

super restaurant and breakfast

breakfast superb, with a cheery chatty friendly young man of about 18

wifi was very poor throughout the hotel.

wifi not available from 1st floor

wifi but i understand mountains makes this difficult. self making toaster queue.

wifi in the room

great room, wifi and staff super friendly. great value for money too.

the pint from the bar was as good as it gets too

this was a very authentic experience, check in was at the restaurant bar and the same friendly faces are helping you to your room and serving dinner

the bar has a vast selection of scottish whisky and some great local ales and lagers on tap

hotel was perfect for our overnight stay - friendly staff, clean rooms, a well stocked bar and good food

really liked the quirky story behind the douglas hotel and the early check in

beautifully appointed rooms and breakfast/dining area

the interior is stunning and the breakfast so delicious

the breakfast was exceptional and we loved the little bar area

very welcoming hosts nice lounge and bar excellent food - breakfast and evening meal

very friendly staff. lovely breakfast. very comfortable room.

d no-one immediately around to ask); a chest of drawers was moved to *right*

d no-one immediately around to ask); there was no wifi code displayed

wifi signal wasn't great but this want a problem as we were happy to get away from the wifi!

was no toilet paper for the first five hours

of our room could have been better, one of the windows was broken and could not be closed, the wifi was not working from the room, which is annoying when you are planning your next day trip

the service and food in the bar and restaurant were excellent

the excellent evening meal taken in the main bar took me back to the less sterile facilities which made eating in country hotels a joy

room, lovely staff, dinner in the bar and breakfast were both really nice too, can highly recommend a stay at the clachan hotel

staff welcoming and supportive and the breakfast and bar food good

we loved the bar and the food was great

free wifi

bad wifi, tv sky remote doesn t work.

unfriendly manager poor wifi in room room was tired and dated

excellent wifi you had to keep your dogs on a lead in the grounds but there is a great walk 100 metres from

good tv and wifi

were here for one night, the wifi didnt work and there was no answer on the reception

the wifi is super slow

unfortunately the wifi was not working and the quilt was a little light weight.

lost wifi connection

extra charge for wifi.

walking distance to the airport which was helpful with two small kids

unfortunately due to having an early check in we only had a continental breakfast

bar, restaurant and especially the breakfast availability for those leaving early in the morning (available from 04

for very early check in at airport, reception staff were excellent, wasn’t expecting much from breakfast

breakfast was exceptional and the kids loved the pancake machine

the tattle scones on the breakfast bar were very very tough.

nice bar and restaurant

we got an early check in and a late check out

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

lovely food and great selection on kids menu which is most unusual

no soft drinks or mixers in the bar and no ice

the breakfast choice was good and the service efficient and friendly

the breakfast in the morning was really tasty and they have a good selection of vegetarian and vegan

delicious breakfast

friendly helpful staff, lovely breakfast

most staff were helpful, early check

bar staff very good and chatty

early check in was very useful and accomadated well.

the staff in the bar especially thomas and his boss they made us laugh all night

the staff allowed us early check in and late check out

staff were brilliant, so helpful. great breakfast comfortable beds

breakfast 10/10

breakfast was good and friendly staff

late check out at 11am also meant a leisurely pack after breakfast

peaful lication with nice restaurants and tge botanic park for kids