during our stay the wifi was very slow

wifi was very poor. shower could be better.

also disappointing that the wifi as well as tv was not working

wifi would not connect

wifi signal is not great.

house had so many facilities to keep kids happy! very spacious and lovely log fire

hottub was fab and upstairs was amazing with the bar pool table and big screen karaoke and all the

suggestion is a fridge upstairs next to the bar to store drinks but its no big deal really to go to the kitchen

cinema room with pool table fantastic, lots of board games to play with the family

location lovely big house loved the loft area with bar, pool table and karioke great for entertaining us at

wifi was down and when it was working was inconsistent dropping in and out which made doing any

no wifi in the rooms

the lift and the wifi were not working, but we were informed of this straight away, and the staff did allow us to

the room was comfortable and wifi was good

is quite fancy but very well done - room had lovely view of loch - free wifi & parking - good sized room with everything we needed - nice walk along the loch - locals were

slept well and nice late check out at 11am so no rush

nice selection of food and great bar service

great location , great views from bar and from room.

minute booking with exceptional value, wide choice of menu and bar food with very good service

we only ate in the bar area as opposed to the dining room

location and fantastic breakfast

had a drink at the bar and very reasonably priced and bar food was

we had to sit in the bar area as the restaurant does not allow dogs in there, which was fine

the bar to have tenets lager for my husband because he doesn't like stella so wee had to leave the

staff very helpfull made our stay very relaxing breakfast and dinner was excelant thank you once again for a very relaxing stay compliments to all

good parking outside, good internet

ok that has nothing to do with the hotel who provide free wifi that also works in the restaurant

poor wifi

wifi not always works and that hotel is not modern

water ran cold in shower at busy time. no three network coverage in area. wifi in hotel though.

the friendly staff especially the bar staff! make this place a home from home.

room, service, breakfast and hospitality , everything!

the food and drinks was fantastic the bar and restaurant had a cosy

the food was absolutely outstanding although the breakfast coffee machine delivered warm coffee at best

atmosphere in the bar was great with a mix of locals and travellers

wifi

lastly, a bit of a welcome pack in the room, with check out times, wifi passwords, local attractions, would have been nice

wifi not great/intermittent but wasn t an issue for us

wifi wasn't working in my room for me

tv signal and wifi

wifi but i understand mountains makes this difficult. self making toaster queue.

wifi a little on the poor side. weak signal, but managed to get a connection that mostly worked.

right by the real food cafe) clean and functional room friendly staff at the reception desk wifi worked fine in my

wifi worked perfectly inside and outside

wifi was very poor throughout the hotel.

wi-fi only available in bar (we travelled from switzerland so wi-fi was important for us)

room was good for family of four people including 2 kids

the breakfast was absolutely stop on. and the bar staff was great with us

location staff hotel bar where all excellent

front desk, bar staff and restaurant wait staff were all splendid

not in kids, about 3 miles away

the breakfast and coffee where quite bad

lovely facilities and the restaurant was fantastic for dinner and breakfast

friendly staff and good food both for dinner and breakfast. nice pub atmosphere as well.

the friendliness of the staff was exceptional, the dinner and breakfast menus and food quality were excellent

the gym and pool were closed due to covid which is understandable but couldn’t see this noted on the

gemma i can't fault you at all, the kids loved you too

restaurant/bar was excellent with the window seats offering panoramic views over the loch

that good and the second thing what we didn't like was because we had to buy normal coffee from bar because that coffee from our included breakfast was bad

the food was lovely good choice on for adults and kids menus

the wifi wasn t very stable, but can t blame property for that

if you want a peaceful

no internet service and wifi didnt connect past the main building.

the wifi dropped out a lot and even my mobile didn t work there

there is no phone signal at all there but they have good wifi which does make up for this

i look forwards to coming back for non-work related holiday with my husband and kids

food, evening meal and breakfast were excellent

only thing that was missing was a bar - even an honesty bar would have been great

com was incorrect - no facilities, restaurant did not exist was just a big barren room with tables

kitchen was fully equipped

hotel was perfect for our overnight stay - friendly staff, clean rooms, a well stocked bar and good food

the pint from the bar was as good as it gets too

the bar has a vast selection of scottish whisky and some great local ales and lagers on tap

this was a very authentic experience, check in was at the restaurant bar and the same friendly faces are helping you to your room and serving dinner

very friendly and helpful owners breakfast was amazing would recommend it free wifi

wifi was pretty terrible but we were more than happy to leave our phones alone for a couple of days

guest have a lounge to use at their lesuire which has a laptop and wifi available to use

view,parking

parking is very easy

points : socket by the bedside to charge phone, wifi was a little intermittent, and not enough towels and coat hangers

the wifi poor connection.

staff wifi views cost parking rooms lovely place

the wifi instructions clearly need updating as they suggest a wifi service that doesn t appear

lovely hotel shame building work going on no wifi no tv signal lids village lovely nice breakfast nice glass bubbly for birthday

nice cheery bar with good food and reasonable drink prices

we managed to do a bit of laundry which was useful

atmosphere was also really good in the bar, had a lovely meal served by lovely people

was so comfy and cosy,with lots of room,and the use of facilities ie laundry room ,kitchen and sitting room free wifi was a great help every thing that was essential to

also available: a common living room and a self service laundry equipment

rooms tastefully decorated and great wee lounge areas to chill as well as the bar area

a night celebrating our year wedding anniversary and lady put complimentary free drink behind bar for

three nights but enjoyed my stay, the room was nice and clean and the bed was comfortable, i had breakfast and dinner, and both were very good

good cooked breakfast

the long walk to bar and restaurant because i have mobility issues

the bar takes your order and then serves you in order across the site, really helpful and cheerful

good service comfy bed excellent breakfast and bar meals lovely

great view of loch lomond from the bedroom. bar restaurant also great.

everything was great accommodation, staff, location food and even ev charging

restaurant and bar area was amazing

location and breakfast excellent as usual.

a first floor lounge overlooking the loch as well as the ground floor lounge in addition to the bar area was a very tranquil setting

the choice and quality of the food was excellent, both evening meals & breakfast

we ate dinner there and also breakfast, both meals were lovely but i can honestly say the breakfast was the best breakfast we

situation ambiance bar restaurant personnel

breakfast had to be preordered and was always good. food was well cooked and hot.

both dinner and breakfast were excellent quality

great breakfast! warm welcome!

breakfast was as good as before

dinner was delicious, breakfast choices were many and also delicious

lovely log fires in bar and dining room

the best bath i’ve ever bathed in. beautiful view from room great bar food was scrummy

the bar was small, but lively, and had an excellent selection

a cosy bar where dogs are welcome and a log fire burning giving it a real homely feel

- really friendly staff in the bar

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

first class accommodation, friendly host, excellent breakfast

a great b&b - very friendly kind owners. warm, comfortable room and superb breakfast.

the hotel bar and restaurants were

staff is very nice, even that the bar was busy, they took care of our check-in quickly

garden was lovely to sit in and drinks from the bar were brought out to you

friendly, helpful staff. wonderful bar and restaurant. great location.

food in the bar was delicious and staff were super friendly, great value for money too

wifi was poor in our room past the butcher's shop

wifi didnt work

the wifi connection in my room could have been better

hotel had wifi but in room 65 you got no signal and the 4g is very poor in the area

is literally in the center, the staff is really helpful, good wifi connection and comfortable bed

food in the evening in the bar was tasty, and the breakfasts were excellent, with a good choice of hot and cold items

the bar staff were really chatty too

comfortable hotel with excellent facilities, friendly staff and an amazing breakfast

great for kids

parking, location. breakfast was superb. staff were friendly. bar staff were so good.

breakfast was varied and everything you needed to start the day

we had an evening meal as well as breakfast, the way this was served made us feel comfortable and safe, considering the covid

we had travelled up from england for a good friends funeral and requested an early check in to freshen up before attending and the staff met our request by making this possible

amazingly nice staff, big and nice rooms, good breakfast.

everything was perfect : the room, the diner, the breakfast and the staff !!

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

room could have used a comfortable chair and wifi

the wifi in the room simply did not work

it does not have a lift, refrigerator in the room or basic hotel information in the room, such as wifi password, etc

bar service, restaurant service. wifi was excellent.

it's very clean and nicely designed - both the bedrooms and the bar and restaurant

the bar was well stocked and the wines on offer were exceptional

breakfast was equally good

the staff were amazing. clean rooms and amazing breakfast.

both breakfast and dinner were superb (definitely recommend to book dinner at their restaurant)

breakfast and dinner were great , very lovely menu , deserts were limited and the pannacotta

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

even have a dining table which was great for the kids to sit and do activities and eat their snacks

the location, close to bar restaurants, staff very helpful and polite, cleaning staff good at what they do

on site parking early check in and the staff where exceptional from check in to our

we didn’t want to be party poopers but with two young kids and a long journey home we needed the sleep

they allowed us to have an early check in at no extra cost and over the course of our stay, always asked how she was and

breakfast was good the eggs, beans, bacon, toast, orange juice and cappuccino was very tasty

clean, friendly staff, lovely breakfast. great price

the hotel did not guarentee an early check in, our room was ready early for us, which allowed us to get ready for a wedding we

breakfast really good and filling ,for a round of golf at the carrick

at the reception was the best thing of the stay, really nice and wanted to share with us the best golf courses in the area

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

the check-in was in the bar and restaurant area.

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

it was cosy and very convenient. restaurant and bar also nice.

wifi was a little unstable

location, the room was nicer than i was expecting for the price, plenty of hot water, the wifi didn t work very well but i didn t really need it

location for loch lomond, wifi was superb

inexpensive accommodation, wifi worked well, parking on-site

wifi apparently wasn't working when i was there but the staff had been chasing the supplier and

present throughout the evening and the morning which was really nice to see, and ian behind the bar was helpful and pleasant throughout

breakfast was delicious, with a very good choice freshly cooked to order

great bed, fantastic breakfast, real fire, cracking food, real ale.

room spotless bar and food superb staff

great room,lovely friendly bar with great food and drink

bar well equipped

george at reception was amazing. the bar staff were good and the indian food was fabulous.

the hotel also has a snug and nicely stocked bar and a italian restaurant attached

meal we had in bar was lovely service was good and reasonably priced

member of the bar staff who seemed to like a good moan

the bar could have been a lot better.the staircase and passageway to bedroom need refurbishment

allowed to check in a little early on arrival, room was very clean inclding bedding and towels, bar staff were great and played well with the bingo, yes bingo, just a little before the nights

there was a couple of bus tours there and there was a half price bar with entertainment

good bar selection and service will return to this hotel more often very impressed good parking and easy

breakfast was good and bar prices very reasonable

loved the charging points by the bed and excellent wifi

the room was modern, warm and it was helpful to have wifi too

great view from the bar area and 2nd floor common room

would definitely be better that the bar could open earlier than 6pm

delicious breakfast with plenty to choose from and would recommend trying the porridge

food was amazing. fantastic bar . views were just incredible. room was perfect bed so comfy

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

she met us at check in and looked after us at the bar all night with some great conversation

the hotel had beautiful gardens to sit in , whilst having a refreshing drink from the bar and enjoying the view

bar and restaurant for dinner

was perfect we had the suite which had a spa bath didn't want to come out so relaxing hotel cosy would certainly recommend this hotel

spa bath

i book it for a wee change and love the space and the spa bath

adrian at the bar great service well done

our favourite things were the food and the spa bath in our room ❤️

wifi terrible, barely worked

no wifi no spa/pool

wifi was terrible and we were working in glasgow so we really needed wifi most of the time

would have rated 10 stars, but the rooms require wifi, especially for tourists with limited data, a mini fridge would be appropriate for longer

wifi was good

excellent wifi you had to keep your dogs on a lead in the grounds but there is a great walk 100 metres from

wifi works

free wifi

bad wifi, tv sky remote doesn t work.

unfriendly manager poor wifi in room room was tired and dated

really liked the quirky story behind the douglas hotel and the early check in

they had an ev charging station in the car park which was very handy

food was delicious and the bar was well stocked

& bar area were tastefully furnished & decorated

great, room comfortable, food good, staff very friendly and professional and there are ev chargers

staff friendly and able to get early check in

it was beautifully decorated. modern bathroom comfortable bed nice ambience in the bar area

great rooms, bar and restaurant

the bar was great and served dinner

bar downstairs was lovely, a great selection of whisky

the busy bar and restaurant downstairs provided a great setting to enjoy food, drinks, and to watch the

wifi is great

value room - clean and comfortable, good breakfast on the morning, wifi, lovely helpful staff and access to the swimming pool

room, good breakfast, quiet, good wifi, friendly staff, free parking

wifi and mobile reception wasn't brilliant.

the wifi wasn't good and our phone reception was poor

were here for one night, the wifi didnt work and there was no answer on the reception

lovely staff. comfortable beds. good wifi.

wifi was awful. tv controls impossible to understand and no guidance in room.

the bar was clean, reception was extremely helpful and the wifi was satisfactory

the wifi is super slow

convenient for early check in at glasgow airport. quiet and comfortable.

room. breakfast. location. comfort of bed. blackout curtains.

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

walk to the airport for an early check in

good wifi and a nice pool and spa

staff, central location, good wifi, comfortable room

nt out completely at one point so the property could not even take card payments

the room was clean, spacious and comfortable with fast wifi

rooms are large and very comfortable, wifi extended to rooms which was an added bonus

bar was great for a pre dinner drink and quiet relaxation time

there's a very well stocked bar in a friendly comfortable lounge which was perfect after a busy day out

changes to the reception being moved onto bar staff is terrible

flooring was been replaced in the bar area the smell of the glue was a small issue but it has to be done

staff are wonderful. bar area nice and relaxing. lovely big comfy bed!!

wifi was also good, and the facilities like the bathroom were clean and functional

free breakfast and really pleasant staff, wifi was incredible

a teenage son of 16 doing revision for gcse's or even if not, i would suggest extending the wifi to the rooms as it is very poor

wifi is free and very fast too

wifi was good for the most part but did drop at times

room and excellent breakfast

the music from upstairs in bar was loud but i had ear plugs so it did not disturb me

breakfast was great, we paid for the cooked breakfast as the continental was not so good for a

excellent location, very clean, great breakfast

breakfast was above & beyond

the breakfast was delicious, with a great range of choices and also substantial

great breakfast

in stirling when visiting but from now on we would always try and use the castle walk bed and breakfast

delicious breakfast

breakfast and location

wifi wouldn t connect

wifi in all rooms not just public places

no wifi in bedrooms

was only one negative thing i could comment on and that was the wifi signal, for a 700-year-old building i'm not going to complain to

missing wifi in the room, but i knew it before reservation, so nothing bad about being here

requested for an early check in and my request was taken into consideration

we would have cancelled sooner but our kids were exhausted by the time we got to the room

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

we got an early check in and a late check out

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

flectures bar was wonderful

lovely spacious room, bar and restaurant very clean and staff very helpful and friendly.

location, staff. breakfast. everything ud83dude0a

staff couldn’t have been friendlier, great food, had dinner and breakfast

as a first stop on our nc500 road trip, the young lady behind the bar took the time out to write down all the locations that she had been to and gave us some tips,

i thought breakfast was included but it was not.

the breakfast choice was good and the service efficient and friendly

delicious breakfast

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

are a family of 4 with 2 kids of 9 and 6

super clean room and modern bathroom, staff were amazing great freshly cooked breakfast nice bar and food menu loads of

only negative is that i booked a room for 4 people (2 adults, 2 kids) and there was only room for 3 people to sleep

however some more regular entertainment would suit especially if bringing kids along to keep them amused in the

night porter to our presence, but we were quite tired and cold at that point and had two small kids in tow, so i do wonder would have happened if no one had heard us

- small sink - poor shower and waterflow - no elevator for heavy luggage and kids - lots of email

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just gin) was warm and

bar staff very good and chatty

the staff allowed us early check in and late check out

also next to a noisy laundry room

pub grill across the road, play park for kids

nice bar / restaurant opposite hotel which had a good play area for my child

comparison to some of the larger holiday inns the breakfast selection was smaller, i'd put this down to the smaller servery and overall smaller hotel

kids had a blast, we're currently staying at the double tree by hilton in glasgow and it's no where

the hotel was accommodating as we required an early check in.

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

peaful lication with nice restaurants and tge botanic park for kids

breakfast was good and friendly staff

late check out at 11am also meant a leisurely pack after breakfast

breakfast 10/10

wifi was also well-connected

wifi don't work , smells , toilet seat loose

wifi connection, but not a big deal.

had difficulty logging into wifi

wifi was a bit slow at times, just nit picking really though