lovely room. excellent breakfast.

the room had a separate living room area which would be great if you had kids with you

bed, food, staff and breakfast lovely too. great place

lovely room with sea view, friendly staff and excellent breakfast and evening meal.

the staff was very helpful, the room was comfortable and clean and the food (breakfast and dinner) was incredible

breakfast was incredible

breakfast was lovely with a wide choice of both continental and cooked options

super staff location and amazing breakfast

breakfast was amazing

breakfast was great full of good scottish heart attack munchies

hotel, clean and well looked after, breakfast was really nice as well, staff there and in the bar were really friendly

a bit uncomfortable in bar as bar maid was afraid of dogs and made this obvious, we just went to a dog friendly place in

the bar was really nice

accommodating with early check in special circumstances and excellent breakfast included in the price

the bar could be better

breakfast where lovely

staff in every area rooms, dining, bar very friendly and informative about their outside activities bus ferry or shops

breakfast good meals good too the staff were great and helpful

great staff, lovely evening meal, comfortable, spacious bar and fab breakfast

liked the friendliness of staff on arriving and also in the bar willowbank has a lovely atmosphere, lovely,close to largs centre great parking gorgeous view

were friendly and helpful and we were grateful to the host for getting up early to ensure we had breakfast before catching an early ferry to the mainland

bar was busy, tables reserved for dinners, hard to get a quiet seat for a drink on arrival

superb cooked breakfast

breakfasts were provided on the basis of choice - a range of cereals, breads for toasting, yoghurt

inviting bar and restaurant

free car parking , and wifi

beautiful scottish breakfast provided & the bar is great too and is also dog friendly

free car parking

safe parking and easy access was available too

at breakfast was slow but there was only one waitress so that wasn’t necessarily her fault

shame the garden access to the beach was unavailable. very poor wifi.

wifi kept dropping out

good wifi signal and excellent staff

food was excellent, staff were friendly, room was really nice and wifi good

wifi in room could have been better

is brilliant rooms are nice, restaurant and bar are lovely it’s very quiet plenty of other food places around too if you don’t always want

outside seating area at restaurant and bar area a bonus in the lovely weather

bar manager jamie who checked us in was extremely pleasent and helpful

very impressed from the rooms. also restaurant really good food and fast , bar great - thank you

handy to have the ev charger on site

breakfast superb, with a cheery chatty friendly young man of about 18

the dinner at the restaurant was absolutely devine, the kids enjoyed their food

the breakfast was filling and frankly delicious

we loved the whisky bar and the breakfast was first class

meals and the outside bar area.

loved the spa bathtub

room sea view breakfast beautiful loved the spa bath

spa bath

good bar and the food in the restaurant was excellent

comfortable, spacious room with sea view and plenty of hot water for a spa bath

she met us at check in and looked after us at the bar all night with some great conversation

food was amazing. fantastic bar . views were just incredible. room was perfect bed so comfy

bar and restaurant for dinner

the hotel had beautiful gardens to sit in , whilst having a refreshing drink from the bar and enjoying the view

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

loved the charging points by the bed and excellent wifi

the room was modern, warm and it was helpful to have wifi too

the parking is tight if you are not used to small spaces, but very convenient.

we arrived there was no parking available for our guest house but was able to use a parking space that was available at the

delicious breakfast with plenty to choose from and would recommend trying the porridge

breakfast was good and bar prices very reasonable

there was a couple of bus tours there and there was a half price bar with entertainment

the bar could have been a lot better.the staircase and passageway to bedroom need refurbishment

helpful and friendly from housekeeping getting extra milk to reception booking taxis and the bar staff's fun chats as they serve you

cereal toast juice & tea/coffee was very filling staff were nice & friendly great views from the bar & restaurant loved the tartan

were very welcoming and let us have early check in which was much appreciated

the hotel also has a snug and nicely stocked bar and a italian restaurant attached

close to ferry. early check in.

proceeded outside to their outside bar which was covered and we had a heater above us snd chiminee beside us , excellent table bar

their scotch whisky selection in the bar beds improving ud83dude01.

a workman was working on door when i turned up and was back when i was leaving if i never had kids with me i would not have stayed i would have went 2 another place or came home u had 2 sit on

of the hotel was great so handy to shops etc and an early check in time

good size garden for small pets/kids to play

stayed at harbourside as a base for a 3 day golf break playing the fabulous golf courses in ayrshire

great for people travelling without kids

the shower could've had a bit more power, couldn't get the tv to work, wifi was a bit dodgy!

was a bit inconvenient not to be able to get on the wifi until the bar and restaurant had cleared late in the evening as my mobile signal was extremely

no wifi details in room shower needs to sit in bleach tv downstairs had pixel damage .

no wifi working. no tv programs on tv.

couldn't get wifi at all asked staff to help but no luck.

could do with stronger wifi to use firestick on tv or netflix

we battled with wifi signal but that may have been due to location of our room

wifi in bedroom

although the beds were very large the mattresses were pretty hard the free wifi was very slow

wifi was free and a good 5mbs in our room on the second floor

2 rooms for 4 adults

wifi didn't always have a good signal

no wifi reception in our room.

wifi could have been a bit better.

the wifi was weak and inconsistent in the room.

issues with wifi

had some trouble with the wifi.

the wifi was rubbish

sometimes wifi and mobile signal was poor

wifi was weak and could have been better.

the wifi in our room was a bit flaky, but very good in the public areas.

wifi was awful

wifi was poor

wifi was so slow it was unusable

wifi was intermittent and overall poor which was a pain due to phone signal being weak too

relaxed atmosphere, friendly and helpful staff, good food. wifi included

bed could have been more comfortable, the wifi in the hotel wasn t up to much either

wifi speed a little slow

beds, good size room, cozy sitting rooms downstairs with real fires, fast wifi

wifi was a bit patchy

room temp warm & wifi poor

breakfast exceptional, location brilliant had a really good stay, staff were very friendly and very

as well as stylish décor, a very well equipped kitchen and a very comfortable bed, we ate dinner in the clubhouse which was a beautiful space, and

also loved having the use of the gym

gym, locker room, steam/sauna were brand new and top quality

location for an event at the gailes hotel then golf at glasgow gailes the next day

the bar and restraint was there if need

the breakfast was the best i had throughout my

food was delicious (evening meal and full scottish breakfast)

the breakfast was brilliant with plenty of selections for serials and the cooked breakast was more than

they accommodated an early breakfast as we were travelling to the open golf

clean and well-equipped with the convenience of an ev charger right outside

professional and very welcoming staff, both at the salt lodge and scotts bar & restaurant

location to the golf courses we played

as travelling on to another resort not far , this place has everything you need for your stay kitchen wise and all products are top notch all furniture etc are of excellent quality and comfort

the kitchen space had everything you needed for the short break away, 2 ring hob, full size fridge &

breakfast was fab and well prepared

early check in was a bonus after climbing goatfell

the views outside were amazing. nice bar area and staff were welcoming.

breakfast was excellent also view from room was magnificent looking forward to going back

good breakfast and evening meals in a well controlled environment

choice of where to sit in the bar area

i had an evening meal in the bar & that was tasty & again the staff were attentive & friendly

cheap and close to everything. bar was gd and beer garden

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

room, excellent staff, lovely bar area and top evening meal menu

excellent staff and the food for breakfast and dinner was very delicious.

very very slight downside was lack of haggis on the breakfast

restaurant not the best menu and no bar snacks menu either

was really comfortable, didn't use bar or dining room , my partner and myself were the only 2 quests in the hotel which left us

lovely dinner and breakfast

great bar and restaurant as well

not a complaint, for dinner i was seated at the table in the window, directly adjacent to the kitchen door

friendly staff, relaxing surroundings, great room with spa bath, room number 111, had a lovely evening meal, and nice breakfast, food excellent

lovely restaurant with bar area

outside area , large bar and dinning area which accepted our large german shepherd , extremely comfortable bed and

maybe some colouring for kids during meal times

a big issue for most but breakfast was slow to serve, it’s tricky for us with kids to keep them occupied, we ended up going outside to the garden which was lovely

the breakfast was delicious

great location, close to the beach, with walk, near royal troon for golf and close to thel town

first class the breakfast is fabulous

room could have used a comfortable chair and wifi

bar service, restaurant service. wifi was excellent.

the wifi in the room simply did not work

it does not have a lift, refrigerator in the room or basic hotel information in the room, such as wifi password, etc

lovely breakfast

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

there was a good choice for breakfast - cereals, continental, toast

good food, comfortable accommodation and brilliant location for royal troon golf course

stayed in one of the small cottages with our 3 kids, it was ideal

there was a wedding on in the main dining room so the evening meal was in the bar but it was adequately comfortable to eat there, it would have been nicer to be in the dining

they accommodated an early check in for me as part of a wedding party which was a massive help for me

internet/wifi only available in the lounge area.

the wifi although advertised wasn t available in our room.

wifi wasn't working very well, which was disappointing as i was there in business!

wifi the only thing to let the hotel down!

were some wifi problems in our room

great atmosphere in the bar and brill breakfast with stunning sea view

was excellent, especially the breakfast compliments to the chef

everything was perfect : the room, the diner, the breakfast and the staff !!

we had an evening meal as well as breakfast, the way this was served made us feel comfortable and safe, considering the covid

lovely bar and service

breakfast was lovely and the location is great, we had a really nice walk the

parking, location. breakfast was superb. staff were friendly. bar staff were so good.

menu in bar at night not a lot of choice

the evening staff and breakfast staff were equally helpful

food in the evening in the bar was tasty, and the breakfasts were excellent, with a good choice of hot and cold items

did not like the glass tables at breakfast, makes it a very noisy meal with all hard surfaces

wonderful views over the golf course to the sea

bar service was shocking in our separate party room and prob cost a fortune

gorgeous hotel, food breakfast and dinner excellent, staff charming/

the food was fantastic (breakfast and dinner) and the team catered brilliantly for me as a vegan too

the breakfast was exceptional, well presented and cooked to

the park around the house, the alpaca and the pony were our kids' favourite part

host,gave us early check in for our day at the races,great warm welcome and fantastic breakfast

lovely house and grounds for the kids

room, amazing breakfast (my 9 year old especially loved the pancakes

wifi was spot on

comfy spacious room, good shower, good wifi signal, evening meal was good too.

the bed was very comfy and the room temperature was perfectly controlled with free wifi and plenty of charging points

comfortable bed, high speed wifi, taste good breakfast

food, comfy bed, clean and tidy helpful staff, fast wifi, food a little pricy, but room rate

were here for one night, the wifi didnt work and there was no answer on the reception

wifi was awful. tv controls impossible to understand and no guidance in room.

the bar was clean, reception was extremely helpful and the wifi was satisfactory

extra charge for wifi.

the wifi is super slow

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

convenient for early check in at glasgow airport. quiet and comfortable.

the breakfast selection could be more creative

slow bar service

handy location for flight out the next day. happily gave us a late check out.

free wifi was good and allowed me to work from my laptop

would have rated 10 stars, but the rooms require wifi, especially for tourists with limited data, a mini fridge would be appropriate for longer

no wifi in rooms only in main reception areas

wifi was terrible and we were working in glasgow so we really needed wifi most of the time

wifi was good

helped me with a late check in as my flight got in late

we weren’t able to try out the food because the bar was so busy,(sat night

decent bar downstairs

we ate in the bar and the food was great

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

really liked the quirky story behind the douglas hotel and the early check in

lovely log fires in bar and dining room

a cosy bar where dogs are welcome and a log fire burning giving it a real homely feel

the best bath i’ve ever bathed in. beautiful view from room great bar food was scrummy

the bar was small, but lively, and had an excellent selection

such as coal fires in every room downstairs and gave a warm family feeling it had a good wee bar for drinks and the food was really nice they also had watersports outside which is good for

our tv couldn t connect to wifi which was also different to our last visits

azing shower), wifi was good etc

the wifi didn t work

great room, brilliant facilities and the wifi was great

are very spacious and comfortable, breakfast is great, wifi works pretty well, the bathrooms are clean and very spacious too, the tvs are around 40in and

pool, table tennis, squash court, billiards , outdoor seating, beautiful views , walk to beach , golf course, tennis courts

clean, amazing view from the room window, wonderful staff, good food, and a bar that's open until 11pm

the pool is an added bonus

noisy locals in the bar blocking doors and route in and out although the area was not busy

pub bar needs seats to be refurbished

there was no note of a wifi password anywhere in the hotel or my room and my phone did not register a

i didnt use the wifi so didnt comment on

no time to use the tv or wifi

superb full scottish breakfast

to order room service but either the phone didn t work or there was no answer

wifi open, not secure

i was trying to watch the football on sky go but the wifi was too slow .

poor wifi connection, but not that much of a problem to me

wifi signal was not as strong as i would have liked

easier acess to wifi

wifi didn't work

lovely building, great big room, speedy wifi.

also we had trouble getting a wifi signal in our room

wifi was a little weak in the tower but who's complaining - i got to stay in a castle!

location. wifi. space. parking. restaurant.

we would have cancelled sooner but our kids were exhausted by the time we got to the room

have been nice if public computers for the internet and laundry facilities had been available

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles lying about

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

friendly staff who helped get an early check in

breakfast could have been better

swimming pool and staff were excellent

location to the hydro, bar staff and swimming life guards were great with the kids.

food , pool , rooms

feeling hotel, staff were excellent, on site bar has a good selection of drinks, and food is pretty good

wifi is very poor

quiet, comfortable, fast wifi

was so comfy and room was a good size, wifi and smart tv were brilliant additions, breakfast next day was better than expected and all

wifi, could be better

the room was immaculate with no faults and included coffee and tea as well as strong wifi

large comfy bed. free wifi. good view.

only problem but not major was their wifi was not working, i had data on my phone so not an issue for me but heard lots of others not

getting wifi set up wasn't clear

to sec, room size, amenities, connectivity to the city center, wifi speed, breakfast choice, views, bar, room service, walkways, practically

wifi great

beautiful room lovely breakfast and friendly staff x

the breakfast was

the breakfast in the morning was really tasty and they have a good selection of vegetarian and vegan

liked everything breakfast spa bath the room the size of the room the staff where excellent especially a women

fact that there is a bar with small food selection is great too

in roof top bar not very pleasant

breakfast is very good

gym, despite being spotless and having and ac, could've had a bigger variety of equipment

rooftop bar has some great views

large rooms and breakfast was very good

staff pleasant and welcoming, clean room, bar and eating area well served by staff breakfast had good choices of hot and cold foods,

welcoming staff clean and fresh late bar til midnight which was an added bonus after late night show at the hydro late check out

comfy bed, lovely breakfast and friendly staff.

great location. walk to city centre. early check in and parking.

i requested an early check in and i was so happy that this was available

fab breakfast and comfortable bed good wifi

wifi band in our room

there were some wifi issues for few hours

clean room, comfortable bed, great bathroom, fast wifi

it was excellent value for money and included breakfast and free wifi in the price

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

a little disappointed in the food bar below the hotel

location is great close to bar and gardens

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

glasgow is unheard of) nice lobby

double bed, good size tv, fast wifi, ironing facilities in the room - perfect for me, especially for the money

wifi was pretty poor as did not connect very often however the staff, cleanliness and breakfast was

the staff were really nice. the room was a great size. the wifi was excellent.

which i thought it was going to be put on my card also heating was on always very cosy rooms and wifi was

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

the reality was a selection of processed food, bar a bowl of fruit

very modern and clean. quiet location. great choice for breakfast.

very quirky with the record player and the bar open till midnight

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

gym facilities could be improved

close to the hydro, clean rooms, friendly staff, bar open till 2am.

great to have a gym, pool table, table football and a photo booth too

superb atmosphere. clean and organised common area. early check in.

i also love that it has a few facilities like the gym

was embarrassing for all involved, however staff added complimentary breakfast for myself and kids

hotel breakfast

close to sec for concert , breakfast was excellent

good little gym as well

the triple room is perfect for a single parent with two kids

not really suitable for young kids

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

location and early check in was appreciated

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

also next to a noisy laundry room

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

nice bar area

location was perfect, rooms were clean and got early check in

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

breakfast available at extra cost if not already in your

24 hour bar and nice rooms for a cheap price. our go to location whenever visiting glasgow

next to bowling centre, cinema, casino and some restaurants

offers a series of games for kids in the lobby

to the golf course we were playing at the next morning

staff were brilliant, so helpful. great breakfast comfortable beds

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

gave us a late check out to 12 at no extra charge

peaful lication with nice restaurants and tge botanic park for kids

breakfast 10/10

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

not much! fridge in the room would have been useful as there’s no bar at the hotel.

there is a bar underneath part of the hotel that played music

didn't use bar in hotel but looked welcoming from outside nicely lit up at night

lack of a lift and bar facilities.

my room was above a bar so could hear a lot of chatter but it got quiet by midnight

bar was beautiful and room perfect

staff room bar location all fab fir our needs

nice and quiet lovely breakfast excellent

great breakfast, and lovely staff. we had an evening meal too and it was lovely

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were