breakfast, needed to start you off on a busy day

say there was anything we didn’t like, maybe the music could be slightly louder in the bar area after meals are finished

staff and service excellent. bar and restaurant area are modern and stylish.

bar area was well organised and well stocked

clean and modern, great bar and food.....amazing staff

breakfast was generous, tasty, beautifully cooked and included quality ingredients

room was lovely. staff all very friendly. breakfast very tasty as was dinner at night.

lovely friendly staff at breakfast and an amazing breakfast

room was 1st class, clean and comfortable, breakfast was also very good ud83dudc4d

when i told them that i had an early flight and would not need a breakfast

nice and spacious and had all i needed except there was no wifi

replaced and cold water came out roasting, had to run it for a bit to eventually get cold, no wifi although advertised, bed was big and comfortable but was 2 singles pushed together and the

the wifi signal was not strong enough to reach our room

connect to the wifi from my room

nice room, smart tv, good breakfast, excellent wifi.

really enjoyed relaxing in the lounge bar with a drink, and that sea view again

asked for a late check out and was offered without an issue

staff were so nice right on front of beach couldn't ask for a more great location play park for kids short distance and near to shops and bus station so relaxing beer garden amazing

staff took care of some laundry for us which was helpful

this didn’t have any effect on us but one doggy did attack another dog and would hate my kids to have seen

and couldn't get my money back for 5 days their saying that left me no money to spend with my kids the next day so i had to borrow money to try cover what that ladies charge me i told her

large room. separate room with single beds for kids was good

carpet needs lifting in gym

i emailed before booking to ask if early check in was possible but was told the hotel was busy the night before

friendly welcome and early check in to allow us to make the horse races.very friendly staff.

location good for beach kids park shops.all in walking just.up nextstreet

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

allowed early check in and slightly later check out - so useful considering the weather

lady on reception was 10/10 and went out of her way to accommodate us with an early check in

car parking free also good , the staff very helpful no problem when we requested a late check out all in all enjoyable stay and would recommend

you want to spend time on your own as you can have peace to be by yourself or you can sit in the bar or the dinning

pleasant, helpful staff especially at early check in

helpful early check in as we were going to the horse racing which started earlier than originally

the spa bath

a picky complaint , we booked the suite with spa bath , which was lovely but no robes and lack of towels let it

gorgeous room loved the spa style bath location

we also asked for an early check in at 2pm which they gave us

first 40 minutes in the hotel waiting for a staff member to call me back to see if i could get early check in, which is pretty bad

was very accommodating when we needed an early check in for a wedding

that there was no information in the room as to local attractions and instructions for the wifi etc

log onto free wifi but to be honest didn't ask for help as not too bothered - might have been just me not

were in room 14 on our first stay and 58 on our second and both times couldn't connect to the wifi

the wifi didn't work, but was advertised as super fast

wifi was not good for us,but we were in room located just outside main building but room made up

wifi fine

wifi was very poor, less than 1mb

wifi only worked next to the door of our room, though fine in the public areas

wifi 0

window was rotten with one of the windows unable to open and there was very week wifi in the

excellent breakfast. good choices. great bar and particularly the staff

we had a some great drinks in the bar and a wonderful meal in the restaurant

charming hotel stunning rooms amazing scents and wonderful service oh and the bar food and breakfast was outstanding xx great place to stay in ayr will be back

breakfast in morning was exceptional and kept me going all day

charming hotel stunning rooms amazing scents and wonderful service oh and the bar food and breakfast was outstanding xx great place to stay in ayr will be back

time for my mum's 65th birthday and duke the alpaca and muppet the pony were a big hit with the kids

the breakfast was exceptional, well presented and cooked to

the added bonus was the alpaca duke and pony muppet who my kids loved

the kids also liked feeding the chickens

beautiful house , lovely peaceful location , fab breakfast

it was a short drive to prestwick town, the beach, golf courses and the airport

dirty laundry left in room and carpet not hoovered

the bar wasn’t too expensive considering the type of hotel it is

amazing, robert at reception is very welcoming, gordon the manager very nice also, dominic in the bar and billy make you feel homely and all i can say is we have been going here for over a year

receptionist who booked the accommodation rang they said there were issues with housekeeping and laundry and we would be refunded

the girls at the spa were wonderful and the overall service was fantastic from start to finish

from the spa services hotel room and of course the staff are a real asset to the overall experience

they also have an excellent spa at the hotel which we’d highly recommend

gorgeous and the setting is magical huge bedroom with a lovely view and a little bunny having his breakfast outside the

at breakfast for continental breakfast a little disappointing - i would have liked a bigger choice of

wifi great

great wifi meant working remotely was feasible around my trip.

wifi wasn't working very well, which was disappointing as i was there in business!

internet/wifi only available in the lounge area.

everything except the wifi

ate in the bar most nights of the stay, food and service was excellent, and again the staff were very helpful

break, lovely location, friendly service and delicious scottish breakfast

cooked breakfast and an excellent meal in the restaurant

location, a stones throw from the beach and golf course

the mix up with breakfast service

lots of golf memorabilia if you’re j to that sort of thing

maybe some colouring for kids during meal times

the food was very good at dinner, and breakfast was equally good

the storage girl golf clubs downstairs was an added bonus

lovely bar and restaurant area

bar prices were hood and all staff were friendly

hotel and gardens, meals in restaurant excellent, comfortable bar area and very friendly

the bar staff at night in particular a young girl was quite rude

the bar service was very slow

offering a drink and the ability to take over her lounge to watch the golf

were going to a wedding and asked for early check in

the decor in the bar area and breakfast/dining room was extremely relaxing

staff really friendly and helpful, very apologetic regarding shower issues, lovely dining and bar area

food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and could not be more helpful

room ready for us arriving but the hotel upgraded our room and gave us complimentary drink at the bar while we wait for the problem to be resolved

nothing. i wish the spa was up and running

place to stay just some of the punters abusive to staff 1 bar staff walked out ( just getting trained

cheap and close to everything. bar was gd and beer garden

choice of where to sit in the bar area

friendly staff, very good breakfast. bar is also good.

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

music noise either from bar area or kitchens, into early hours of morning so sleep was at a minimum, mainly because of party groups

spacious rooms and a great spa bath

our buffet breakfast for starters a good selection of cereals, natural yogurt with berry compote, fruits,

lovely restaurant with bar area

lovely outdoor area for good weather very useful to have ev charger on site for

all of the little touches added up - welcome pack, slippers, golf umbrella, earplugs - the dogs were spoiled too with their own blanket and hand-made treats

clean and well-equipped with the convenience of an ev charger right outside

the three colouring welcome packs were a nice touch for the kids

apartment was spacious and the kitchen was very useful

could do with grab bar in shower

to get an early check in to accommodate a wedding which helped us greatly, staff all very friendly and helped

loved everything! our room, the bar and the fabulous restaurant, but mist if all, the staff

partook in too much of their hospitality in the bar which meant i didnt have the breakfast the following morning

the staff were unbelievably nice the food was epic and the bar area was amazing

it has a lovely bar which was very lively, but welcoming , whilst i stayed

com) the kitchen in the lodge was very well equipped and an additional bonus of milk, cereal, pain au

fantastic location, great big rooms lovely staff and great golf, breakfast in delicious

the bar and restaurant is fantastic with great food

definitely set the bar for our stay

long weekend away with friends in the 6 bedroom lodge, complete with kitchen, pool table and outside putting green

the value for money was poor room smelled of cigarettes wifi didn't work cold in morning

wifi didn't stretch to the room which only mattered as i was trying to do some work - but i was

wifi was intermittent and overall poor which was a pain due to phone signal being weak too

wifi was so slow it was unusable

relaxed atmosphere, friendly and helpful staff, good food. wifi included

could do with stronger wifi to use firestick on tv or netflix

i struggled to get a good wifi connection but wasn't essential for me

the room was well designed and comfy. wifi was quite good.

wifi signal was great throughout

although the beds were very large the mattresses were pretty hard the free wifi was very slow

good size garden for small pets/kids to play

small apartment had everything we needed the kids loved the garden staff were very friendly and helpful amazing value for money decor was lovely

the kids enjoyed their visit and are already planning their return

kids did not like the smell of cigarette smoke coming from back garden

best hotel we've been to in a long time & will definitely be rebooking to come back with the kids during summer holidays

wifi was good in the dining area but practically non existent in the bedrooms which was

spotless, wifi was a little slow

the wifi in the room could've been better.

wifi a tad slow for business users in the ground floor accommodation.

the wifi in the rooms, signal seemed poor, so made working on lap top difficult.

bar closes at 10 which is a little early but not sure if that’s just because of covid

outside seating area at restaurant and bar area a bonus in the lovely weather

very impressed from the rooms. also restaurant really good food and fast , bar great - thank you

approximately to main bar nd eateries

ideal location but bar closed a little early 11pm ;-(

the decor and lay out is so beautiful. big car park. great wifi. staff were lovely!

pleasant staff, convenience, cleanliness, good winelist

very noisy, wifi was rubbish,

free wifi, but it the reception was too poor to reach the room i was staying in

room was spacious and well presented with good wifi connection

wifi kept dropping out

wifi in room could have been better

on and it was cold weather breakfast was nice but tiny amount of beans couldn t connect to wifi until the next

3) - we spoke to reception and

good wifi signal and excellent staff

free car parking , and wifi

was lovely we had a lovely room with a sea view ample parking food and staff were great highly

communication with hotel was great as we needed an early check in and upon arrival and checking in was seamless

) young kids in restaurant could do with more training, they are very willing but need more guidance

only thing i could say that we were in an executive room and you have your own parking