lovely room. excellent breakfast.

the room had a separate living room area which would be great if you had kids with you

bed, food, staff and breakfast lovely too. great place

lovely room with sea view, friendly staff and excellent breakfast and evening meal.

the staff was very helpful, the room was comfortable and clean and the food (breakfast and dinner) was incredible

breakfast was incredible

breakfast was lovely with a wide choice of both continental and cooked options

super staff location and amazing breakfast

breakfast was amazing

breakfast was great full of good scottish heart attack munchies

hotel, clean and well looked after, breakfast was really nice as well, staff there and in the bar were really friendly

a bit uncomfortable in bar as bar maid was afraid of dogs and made this obvious, we just went to a dog friendly place in

the bar was really nice

accommodating with early check in special circumstances and excellent breakfast included in the price

the bar could be better

breakfast where lovely

staff in every area rooms, dining, bar very friendly and informative about their outside activities bus ferry or shops

breakfast good meals good too the staff were great and helpful

great staff, lovely evening meal, comfortable, spacious bar and fab breakfast

liked the friendliness of staff on arriving and also in the bar willowbank has a lovely atmosphere, lovely,close to largs centre great parking gorgeous view

free car parking , and wifi

bar and restaurant looked lovely tho we didn't get a chance to use them

we had dinner in the bar and it was excellent portions and value for money

an early check in and wasn t disappointed, staff were very helpful

handy for parking and near where i was going.

good wifi signal and excellent staff

3) - we spoke to reception and

wifi did not work in our room for the entire period of our stay

shame the garden access to the beach was unavailable. very poor wifi.

wifi kept dropping out

breakfast was perfect. location was peaceful. bed was very comfortable. lovely friendly staff

the breakfast was lovely and we ate in the restaurant which was delicious

highly recommend booking for an evening meal, thoroughly delicious as was the cooked breakfast

breakfast could have been hotter. evening meal (vegetarian) best i've had for a long time.

to go, there was no indication that there was reception for check in and that you check in at the bar restaurant which was busy with diners

is brilliant rooms are nice, restaurant and bar are lovely it’s very quiet plenty of other food places around too if you don’t always want

outside seating area at restaurant and bar area a bonus in the lovely weather

bar manager jamie who checked us in was extremely pleasent and helpful

very impressed from the rooms. also restaurant really good food and fast , bar great - thank you

handy to have the ev charger on site

breakfast superb, with a cheery chatty friendly young man of about 18

the dinner at the restaurant was absolutely devine, the kids enjoyed their food

the breakfast was filling and frankly delicious

we loved the whisky bar and the breakfast was first class

meals and the outside bar area.

a workman was working on door when i turned up and was back when i was leaving if i never had kids with me i would not have stayed i would have went 2 another place or came home u had 2 sit on

kids did not like the smell of cigarette smoke coming from back garden

we are booking again but with kids aswell, so really looking forward to another stay real soon thank you

best hotel we've been to in a long time & will definitely be rebooking to come back with the kids during summer holidays

great for people travelling without kids

spa bath

spa bath not working. black pudding not nice.

good bar and the food in the restaurant was excellent

i book it for a wee change and love the space and the spa bath

the downstairs dining area was lovely and clean and the little bar was ideal & the food was excellent

bar and restaurant for dinner

she met us at check in and looked after us at the bar all night with some great conversation

the hotel had beautiful gardens to sit in , whilst having a refreshing drink from the bar and enjoying the view

food was amazing. fantastic bar . views were just incredible. room was perfect bed so comfy

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

the room was modern, warm and it was helpful to have wifi too

loved the charging points by the bed and excellent wifi

t limited) off-street parking no lift but nice shallow staircase with nice, broad stairs

they have a nice bar area to enjoy an after dinner drink

location on the water with an excellent breakfast and comfortable bed

breakfast was good and bar prices very reasonable

open the bar earlier.

the bar could have been a lot better.the staircase and passageway to bedroom need refurbishment

good bar selection and service will return to this hotel more often very impressed good parking and easy

helpful and friendly from housekeeping getting extra milk to reception booking taxis and the bar staff's fun chats as they serve you

although the beds were very large the mattresses were pretty hard the free wifi was very slow

wifi in bedroom

the room was well designed and comfy. wifi was quite good.

we battled with wifi signal but that may have been due to location of our room

wifi signal was great throughout

their scotch whisky selection in the bar beds improving ud83dude01.

member of the bar staff who seemed to like a good moan

close to ferry. early check in.

were very welcoming and let us have early check in which was much appreciated

bar well equipped

the shower could've had a bit more power, couldn't get the tv to work, wifi was a bit dodgy!

no wifi working. no tv programs on tv.

no free wifi connection in the premises and no clear reception desk for checking/out excellent breakfast is

had to ask for wifi at the bar as the information didn't come with the room

was a bit inconvenient not to be able to get on the wifi until the bar and restaurant had cleared late in the evening as my mobile signal was extremely

2 rooms for 4 adults

wifi didn't always have a good signal

no wifi reception in our room.

wifi could have been a bit better.

the wifi was weak and inconsistent in the room.

issues with wifi

wifi was intermittent and overall poor which was a pain due to phone signal being weak too

wifi was great also

wifi very slow

relaxed atmosphere, friendly and helpful staff, good food. wifi included

wifi logged out after an hour and was slow

in the restaurant and also enjoyed the breakfast that is incldued as well as making use of the gym and sauna facilities

just left keys with a golf course colleague

the restaurant was excellent for dinner and breakfast with a cracking view over the golf

com) the kitchen in the lodge was very well equipped and an additional bonus of milk, cereal, pain au

found gym and sauna quite hard to find

we went downstairs to have a drink, and walked into the bar next to the restaurant, there were 10+ locals having a drink, and they welcomed us like long

cooked breakfast the largest i've ever had, made with quality ingredients and perfectly cooked

friendly, very clean, lovely staff, breakfast food was lovely

breakfast was especially good with nothing too much hassle

stylish rooms shower excellent breakfast fantastic evening meal so good ribs to die for staff

all of the little touches added up - welcome pack, slippers, golf umbrella, earplugs - the dogs were spoiled too with their own blanket and hand-made treats

scott's bar next door is highly recommended as well

the kitchen facilities were a little limited - no over but perfect for what we needed

scott’s for dinner anchorage for lunch and harbour bar and not far to walk into the centre of

the breakfast was excellent with plenty of choice and the meal at scott's bar in the evening was delicious

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

i had an evening meal in the bar & that was tasty & again the staff were attentive & friendly

was excellent, freshly cooked and washed down with a good cup of tea, and of course the bar was the

were staying as we had a function at 1pm, we requested early check in and was advised they would ask the housekeeper to have our room ready and they did,

we thought we had a good start when they allowed us a very early check in, because we were absolutely soaked, but it went downhill from there

good food at breakfast and dinner in the restaurant

hotel was spotless clean the room was big and the bar and restaurant were very nice as a cosy feel would defo be back the bfast was lovely as well

wish i knew about the spa facilities beforehand so i could have stayed longer but that was down to lack of research than

spacious rooms and a great spa bath

lovely restaurant with bar area

a big issue for most but breakfast was slow to serve, it’s tricky for us with kids to keep them occupied, we ended up going outside to the garden which was lovely

location for town or golf

staff friendly and breakfast lovely

the storage girl golf clubs downstairs was an added bonus

the breakfast and location was lovely and staff were very nice.

very very slight downside was lack of haggis on the breakfast

the staff were amazing. clean rooms and amazing breakfast.

was really comfortable, didn't use bar or dining room , my partner and myself were the only 2 quests in the hotel which left us

the bar and restaurant closed too early for us

a big old building, so heating it may be a challenge but it was cold in the restaurant and bar area and the small wood burners weren’t heating it sufficiently

the wifi in the room could've been better.

food is great, very nice room, the wifi in the rooms is a bit iffy, apart from that, you cannot find any better

the wifi in the rooms, signal seemed poor, so made working on lap top difficult.

poor wifi

wifi a tad slow for business users in the ground floor accommodation.

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

room could have used a comfortable chair and wifi

it does not have a lift, refrigerator in the room or basic hotel information in the room, such as wifi password, etc

the wifi in the room simply did not work

bar service, restaurant service. wifi was excellent.

requested for room service and it came 20 minutes late plus orange juice was missing

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

pleasant staff, convenience, cleanliness, good winelist

wifi connectivity was brilliant

room was spacious and well presented with good wifi connection

ok not keen on buffet breakfast also wifi poor tv kept freezing and poor water pressure - when i mentioned these things at reception on

free wifi, but it the reception was too poor to reach the room i was staying in

facilities were older but well cared for, welcoming, clean, comfortable, good wifi, plenty of parking and close to many sites

the wifi worked very well, room and bed were comfortable, and i would stay here again if i am ever back

wifi was not great

to wifi a little complicated

wifi and inroom air conditioning would be a nice addition.

amazing breakfast and wonderful staff, very polite and really willing to go above and beyond.

lovely welcome from the hostess behind the bar when we arrived

room spotlessly clean and the breakfast was perfect to start the day

no breakfast

played pool in the bar the morning after and also had breakfast

superb breakfast

breakfast was excellent, served by happy staff who where helpful, it should be noted the kitchen

comfortable lounge and bar area

amazing views of golf course

they accommodated an early check in for me as part of a wedding party which was a massive help for me

food at the bar was good as well

lovely bar and service

we had travelled up from england for a good friends funeral and requested an early check in to freshen up before attending and the staff met our request by making this possible

we had an evening meal as well as breakfast, the way this was served made us feel comfortable and safe, considering the covid

everything was perfect : the room, the diner, the breakfast and the staff !!

the wifi although advertised wasn t available in our room.

wifi the only thing to let the hotel down!

wifi was poor, dinner wasn't great.

everything except the wifi

internet/wifi only available in the lounge area.

food in the evening in the bar was tasty, and the breakfasts were excellent, with a good choice of hot and cold items

the bar staff were really chatty too

i loved the food and the bar area and the lovely big comfy bed and friendly staff

faster service at the bar or more staff wouldve been great for other customers.

especially the bar staff on the evening

slow delivery of bar orders. however complaint was made and dealt with to complete satisfaction

at breakfast for continental breakfast a little disappointing - i would have liked a bigger choice of

really wasn’t anything, i had a spa appointment and it wasn’t obvious how to get there so maybe better signage

regularly had to look for staff members in bar area to order, not many smiling faces, daughters sandwich arrived with butter when asked for

hotel with lovely bar and restaurant

airport shuttle a real bonus, also excellent for golfing holiday

early check in at no extra cost

great location, superb rooms and breakfast along with friendly host.

everything especially the room and airport shuttle

beautiful property and grounds. the kids loved the animals.

food was absolutely amazing, and breakfast

particular lorna in the family and pet friendly lounge bar was very child friendly she asked my 5 year old daughter (with parental consent forst) if she

the bar was cosy and the restaurant food was amazing

early check in was a bonus after climbing goatfell

the views outside were amazing. nice bar area and staff were welcoming.

the best bath i’ve ever bathed in. beautiful view from room great bar food was scrummy

carl & sandra are friendly & welcoming who take pride in what they're doing, sat in the cosy bar having a pint which was excellent, there's a good selection of single malts & other spirits

everything! cosy room, open fire in the bar area, resident daschund cilla, character, great food

to hear other guests and people in the bar below, however given the age of the property this is to be expected and so didn’t bother us

such as coal fires in every room downstairs and gave a warm family feeling it had a good wee bar for drinks and the food was really nice they also had watersports outside which is good for

swimming pool a bonus evening meals very

however if you want to drink at the bar or eat a meal then you have to leave your dog in the car or in your room

only criticism is that we ordered a glass of prosecco from bar which was poured into a measure then into glass resulting in a lot of fizz being lost

enjoyed both the pool and the sauna

perfect location; friendly staff, good food, nice swimming pool.