food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and could not be more helpful

staff really friendly and helpful, very apologetic regarding shower issues, lovely dining and bar area

as said before the spa was frozen.

property is lovely however we paid a small fortune for the room with the bath that had the spa in it and it was frozen

bar closing at 9

breakfast in the morning was fantastic and again staff were superb

evening meal was excellent and although there was a wee hiccup with breakfast the staff went out of there way to help

however, we heard that some guests werent to pleased about the noise coming from bar area on the saturday evening

lovely and clean. modern decor. food at dinner and breakfast very good and good prices.

breakfast was very good, the sausages were very good

staff throughout the hotel was absolutely great, food was spot on, lad on the bar (sorry can’t remember his name) was great had a laugh, rooms are in need of updating but very

above the bar and dining room if they have party you can hear the music from down stairs in till early hours

good location to get into troon for the golf

the only thing was the bar and restaurant were closed but managed to order takeaway food in

accomodation was super comfortable, bar staff were great, food was fine.

breakfast was generous, tasty, beautifully cooked and included quality ingredients

breakfast for gluten free was good, location very good, staff excellent, evening meal very good,

ich is included in the price) the manager suggested that they would make something for

place spotless and staff amazing. breakfast to die for. thoroughly recommend

room was great, modern and clean. excellent choice at breakfast.

food for dinner was great me and the kids loved it

bar area was well organised and well stocked

breakfast was super

say there was anything we didn’t like, maybe the music could be slightly louder in the bar area after meals are finished

nice hotel, bar and outside area good to just relax

nice room, smart tv, good breakfast, excellent wifi.

rooms were lovely with very comfortable beds, furniture, great shower and brilliant wifi

wifi signal in courtyard room wasn t very strong could not access it through my ipad

the wifi signal was not strong enough to reach our room

poor wifi

pleasant, helpful staff especially at early check in

you want to spend time on your own as you can have peace to be by yourself or you can sit in the bar or the dinning

wedding nearby, and the staff, especially kirsty, were extremely helpful and accommodating to our early check in

location, room clean and comfortable, bar facilities and food excellent

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

staff at bar had to go see if we cld find anyone to serve us and the person that did wasn't very obliging it

every thing bedroom huge staff lovely nice bar area drinks good price

early check in

good breakfast, clean spacious room, friendly staff and good location

friendly welcome and early check in to allow us to make the horse races.very friendly staff.

first 40 minutes in the hotel waiting for a staff member to call me back to see if i could get early check in, which is pretty bad

the peaceful cosy environment , spa bath . massive bed …☺️

for suite, which was really just a double room with a spa bath - fine but the bathroom was tiled ceiling to floor and was so dirty, marks everywhere and

any issues that arise are reported via a phone call ( hopefully ) issues with air conditioning spa bath not working leaking wash hand basin after a shower the tiles on the walls and floor are

booked i was told i could potentially check in early (as we were attending a wedding) i was to call the morning of arrival

was very accommodating when we needed an early check in for a wedding

window was rotten with one of the windows unable to open and there was very week wifi in the

wifi

wifi fine

wifi only worked next to the door of our room, though fine in the public areas

wifi a little week on top floor rooms

we chose this lodging for its proximity to our day of golf in the area

we sat and had a drink in the bar and enjoyed our conversations with the bartender as well

a very narrow choice of spirits in the bar with no blended whisky choice for those of us who enjoy a mixer in their whisky and not a great

there was also a large park and golf club nearby

great choices for breakfast

that there was no information in the room as to local attractions and instructions for the wifi etc

wifi didn't work in my room but worked on ground floor,also the generator outside bedroom window

wifi in room did not work even after reporting, slightly cold only had 1 electric heater for 2

log onto free wifi but to be honest didn't ask for help as not too bothered - might have been just me not

the wifi didn't work, but was advertised as super fast

breakfast staff bar staff and the cleaners were fantastic but the reception staff were miserable

was a short trip with friends for the open golf tournament in troon, july 2024

staff were so nice right on front of beach couldn't ask for a more great location play park for kids short distance and near to shops and bus station so relaxing beer garden amazing

the breakfast was amazing

property was lovely he cleaning staff were fantastic and the breakfast staff were great very helpful and

location good for beach kids park shops.all in walking just.up nextstreet

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

allowed early check in and slightly later check out - so useful considering the weather

lovely house and grounds for the kids

the kids had a wonderful time playing in the garden, especially with the delightful menagerie of

alpaca and ponies really friendly and a big hit with the kids

excellent breakfast, friendly hosts and loveable llama

the breakfast was exceptional, well presented and cooked to

staff, excellent food and the spa is a delight

at breakfast for continental breakfast a little disappointing - i would have liked a bigger choice of

wonderful views over the golf course to the sea

no bar as such, just a residents type lounge albeit very tasteful and comfortable.

the girls at the spa were wonderful and the overall service was fantastic from start to finish

bar prices were hood and all staff were friendly

hotel and gardens, meals in restaurant excellent, comfortable bar area and very friendly

the bar staff at night in particular a young girl was quite rude

the bar service was very slow

offering a drink and the ability to take over her lounge to watch the golf

were going to a wedding and asked for early check in

a great restaurant & bar & fabulous rooms with loads of parking

breakfast was excellent, served by happy staff who where helpful, it should be noted the kitchen

the hotel was in an excellent location and looks out on to royal troon golf course and the beautiful firth of clyde

as stairs and staff cupboard was near our room and the noise from the trolley going past with laundry beneath our room

location, a stones throw from the beach and golf course

wifi the only thing to let the hotel down!

disappointment was that our tv and wifi wasn't working

definitely require overhaul although clean and comfortable definitely very tired got to mention wifi not consistent

were some wifi problems in our room

great wifi meant working remotely was feasible around my trip.

very quiet and comfortable. on site ev charger was a bonus (though a bit expensive)

rooms and food were great. a good location for all the local golf courses

great bar and restaurant as well

spacious rooms and a great spa bath

the bar was great and all the meals we had at the restaurant were excellent

the breakfast and location was lovely and staff were very nice.

safety catch on one of the windows which could be opened fully and could be dangerous for young kids

we ate together in the bar and the meals were fantastic

the fact yous don’t have a kids menu for food i love the food but no the best for kids

staff friendly and breakfast lovely

i had an evening meal in the bar & that was tasty & again the staff were attentive & friendly

let me have a late check out which was really nice of them

cheap and close to everything. bar was gd and beer garden

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

was excellent, freshly cooked and washed down with a good cup of tea, and of course the bar was the

the kitchenette was very well stocked and adequate but would have been handy to have an oven but again

scott’s for dinner anchorage for lunch and harbour bar and not far to walk into the centre of

loved the wee kitchenette facilities

the kitchen facilities were a little limited - no over but perfect for what we needed

could do with grab bar in shower

wifi a bit hit and miss in rooms fine in public areas

spotless, wifi was a little slow

the wifi in the room could've been better.

food is great, very nice room, the wifi in the rooms is a bit iffy, apart from that, you cannot find any better

felt the quality of wifi was poor and needs to be improved

breakfast was absolutely delicious

gym, locker room, steam/sauna were brand new and top quality

just left keys with a golf course colleague

there is a steam room in the main building and small gym

were fantastic, lovely service, and they even arranged for me to use gym facilities early in the morning when opening up at 7

wifi was a bit of a problem in my room

the wifi was not working from our room.

we liked everything . the wifi dipped a couple of times though.

wifi was not working well and had poor reception in our room

good wifi and large car park

wifi logged out after an hour and was slow

wifi was so slow it was unusable

relaxed atmosphere, friendly and helpful staff, good food. wifi included

wifi was intermittent and overall poor which was a pain due to phone signal being weak too

wifi was awful

could do with stronger wifi to use firestick on tv or netflix

we battled with wifi signal but that may have been due to location of our room

i struggled to get a good wifi connection but wasn't essential for me

wifi in bedroom

wifi signal was great throughout

we are booking again but with kids aswell, so really looking forward to another stay real soon thank you

the kids enjoyed their visit and are already planning their return

kids did not like the smell of cigarette smoke coming from back garden

best hotel we've been to in a long time & will definitely be rebooking to come back with the kids during summer holidays

a workman was working on door when i turned up and was back when i was leaving if i never had kids with me i would not have stayed i would have went 2 another place or came home u had 2 sit on

room was spacious and well presented with good wifi connection

ant very helpful young man),excellent wifi

very poor wifi

ok not keen on buffet breakfast also wifi poor tv kept freezing and poor water pressure - when i mentioned these things at reception on

very noisy, wifi was rubbish,

pool was a whirl pool and not a swimming pool

it was very clean staff were very friendly and helpful, it had a great spa and great views

only down fall was the spa was fully booked and they didn’t have enough robes to give out for thermal

a swimming pool would have been an extra asset

were great and i had the most delicious chocolate fudge cake i’ve had in my life ud83eudd24 the spa facilities were also nice, only thing is that it would’ve been good to have a different

handy to have the ev charger on site

is brilliant rooms are nice, restaurant and bar are lovely it’s very quiet plenty of other food places around too if you don’t always want

ideal location but bar closed a little early 11pm ;-(

approximately to main bar nd eateries

bar closes at 10 which is a little early but not sure if that’s just because of covid