kitchen in the apartment was small. you could hear the road from the room.

only complaint i have is that the dishcloths and sponge at the kitchen sink were not fresh and not at all nice

villa was great with wi-fi, modern furniture and kitchen tools (microwave, oven, dish washer) a beautiful terrace and private garden

known it was extra, we would have gone to the grocery store and picked up our own supplies as the kitchen was well-equipped

nice view and swimming pool and very friendly staff

property, great evening meal and breakfast

breakfast was basic but sufficient

breakfast was excellent

another surprise was breakfast, which is simple but very tasty

breakfast was good and staff very helpful.

breakfast was great, dinner was good too and so reasonably priced

the restaurant was large, clean and the food was excellent, big breakfast the next morning, parking for my motorbike

breakfast is included and served in the restaurant

the restaurant was large, clean and the food was excellent, big breakfast the next morning, parking for my motorbike

did not have breakfast, we asked for an early breakfast and agreed to have it at 0730 but there was no one there

wifi is a bit poor - so bare that in mind if you rely heavily on it

free wifi

the wifi was slow or did not work at all

good wifi

we had breakfast, which was fine

i loved the countryside, the spa is little but nice and i loved the artic treatment.

breakfast excellent with a good choice of fare

excellent breakfast and good wifi

underground car parking and nice walks around area

was clean as was the bathroom, bed was comfortable, not a huge choice for the continental breakfast

the staff were very helpful and the breakfast was good

breakfast good

blanket as it happens frequently in spain) bathroom - large, enough space to put your toiletries wifi ok staff - nice and helpfull, we have got a map and directions to the points of interest

there was no wifi; but, he was on his laptop

could never get the wifi to work for us

30 and the restaurant was closed the night we were there but the very friendly bar moreno does great menu del dia or homemade

good size bedroom and bathroom. very comfortable bed. parking. nice breakfast.

the breakfast was delicious at a reasonable price of 8€

only thing that would improve it is if there was a decent coffee making facility post breakfast

great breakfast. very comfortable hotel, cool and quirky decor.

continental breakfast was good with lots of choice

good breakfast, nice staff, good location near the central bus station

tea / coffee in room insufficient wifi poor

good wifi

quality of the wifi is very bad.

the wifi coverage was inadequate in the room

a short walk to the guggenheim museum in one direction and the old town bar district in the other

clean, comfortable, good wifi, as would expect from this class of hotel

good wifi

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

massive

i loved that they had a gym and 24/7 bar

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

24-hour bar and gym availability

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

hotel well located, not far from the old town and city centre. small but equipped gym.

the bar and good were great both in choices and prices, the food quality was very good

take breakfast but the buffet looked plentiful

drinks at the bar were quite expensive.

bar and restaurant on site, both available until 11pm

friendly staff, breakfast was good and the bed was very comfy.

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

nothing else, no bar or food facility

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

noise at night from the bar near by

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

bar across the road was very friendly and breakfast was good there

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

90 to park car 16hrs no bar or coffee very basic breakfast

above the bar it was a little noisy but not too late

some facilities and better wifi connection

wifi could be better

no habia wifi por averia

breakfast super! wifi too difficult to use.

difficult to connect to wifi, horrible bad speed.

only slight negative was lack of shade around the pool.

the pool is a great addition along with the bar and terrace

the pool is a great addition along with the bar and terrace

everything in the room was nice, the play area is excellent for kids.

beautiful hotel, beautiful pool

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

cleanliness, staff was very welcoming and friendly, and breakfast was great.

more variety at breakfast however i was satisfied. no orange juice on 2 mornings.

the breakfast was

bar at reception open nonstop

great location, close to center, modern hotel, nice and new bathrooms, great gym

modern, large rooms, excellent facilities, good location near to bus station, late check out time, company

our kids loved the breakfast

couldn’t fault it, breakfast had a great selection, very fresh

had a pull out bed for the kids but it was really uncomfortable

limited reach of wifi

couldn t connect to wifi from our room

trendy work location for a digital nomad with great wifi and lounge facilities to work from

wifi was not always working

wifi signal was very poor the first two days and we had a small delay in our check in time

also, i found the wifi to be very slow and almost unusable at points so i am happy that i wasn't working during my

the wifi wasn t very reliable.

wifi could better

i coulnt open up the lock door from the room through the app, neither connect wifi

interney wifi. .a little erratic.

fi)

near the guggenheim the breakfast was super wifi was fast cause we were there on a sunday, street parking was

wifi was very poor and if you wanted better you had to pay

en though pretty much

at is for 2023 absolute joke to pay for wifi)

the wifi was terrible

patchy wifi inconsistent ac

wifi was perfect - and the staff were very helpful and very flexible

wifi was fast and reliable

wifi was not the best

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

roof top pool a great addition

great gym and spa facilities and fantastic breakfast

perfect location for a city break on the river by the old town with good facilities including a gym, indoor jacuzzi

the gym, the entrance, the spa

the food was super and the spa was great to start the day before breakfast

wifi was free and stable

staff were all excellent, wifi some of the best i ve had in a hotel for a long time

com didn't say wifi is available throughout the hotel

wifi very

wifi is a little slow for my tastes although not bad

nice bed. perfekt wifi.

wifi was spotty or not working at all in the room

enjoy some free freshly cut coffee at the waiting room while scroling our emails with the free wifi

good location, helpful staff, clean, good wifi, comfortable bed. would stay again.

plenty of sockets, fast wifi

the service was amazing, the breakfast unmissable

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you’ll ever

❓bar did not serve a glass of cava

breakfast wonderful, the whole experience at this hotel was first class, 5 star

breakfast delicious

nice staff and good wifi, you can easily do video

wifi was

decent wifi. comfortable bed.

wifi cut out at times which was hard when we had t do unexpected work calls.

the wifi worked perfectly too

wifi was not working/available at all in the hotel during our stay.

wifi was impeccable, room was very clean, staff was welcoming, recommended

wifi works fine

ac, wifi and black out blinds all worked perfectly

the pool was nice. nice views. great location. very good wifi. room cleaners - very flexible.

the wifi worked well

i had to work for a while and the wifi was good

bright and clean room and bathroom with very fast wifi

wifi wasn t working

wifi is blocking certain network services without giving you upfront or during usage a warning

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

big fan of the late check

strong wifi

no spa facilities, sauna steam room etc...

requested a cot which we got in the room but also received a baby bath and kids pack

the same was the breakfast area and the breakfast itself was various and of high quality

location and view honesty bar relaxing

wifi works well

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

free wifi not enough for work. teams meetings breaking up

there is a restaurant and room service, washing services and i could easily store my bags and had a comfortable wait on the

instructing how to call reception, there was no brochure in the room about facilities, menu for room service

wifi, tv , cleaning every day and nice staff

very handy for bilbao ferry port. strong wifi. clean budget hotel.

wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

smart tv couldn t connect to wifi so you can t see netflix or any of the other platforms

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

wifi was free, but weak, for emails okay

ntral

the wifi doesn t work very well.

big bed, big tv, optimal wifi

nice room amenities such as mini bar, toiletries, and super fast wifi

the addition of the bar next door for a lovely breakfast was also fabulous

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

lovely staff who gave us an early check in and fab restaurant/bar

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

the old town is right across the street check in time is 12pm no early check in

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

it was perfect, location, items in apartment/kitchen, bedrooms, bathroom

well equipped kitchen and

super clean, comfortable, fantastic location, full kitchen, great shower

very kind to ring and say room was ready for early check in

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

ridiculously overpriced diabolical hotel no hotel bar open no room service empty mini bar no satellite tv extremely dated rooms paid so much extra for a terrace

awesome location, friendly staff, smelled really good, great gym, great products

m with view on the museum)

the breakfast also served from this area was the best we had in our travels throughout spain and

working free wifi and power plugs on both

a modern chain hotel it s not acceptable that our entire 2 nights stay was without wifi

good wifi, tv with international channels

nice room, great wifi reception

free wifi

wifi worked really well and they're was a nice playground right down the street for the kids

the location, cleanliness, good wifi and spacious

kitchen fully equipped

playground nearby if your kids are bored

near facilities even a playground for the kids

lovely bar terrace where we sat later and had sundowners

bar could have stayed open longer

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

garage parking was expensive but included ev charging

the bar and the terrace has a nice view on the nervion river

it's small hotel with no restaurant, bar only

whole experience from early check in, car parking which was essential and sub-basement

very nice staff, comfortable beds, very clean and modern . bar open 24h

small bar and lounge area

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

easy access, secure parking, comfortable with all we needed

parking was included in the price

so the only thing i'll say is that the gym was unavailable

nice hotel at the river. pretty close to the old town, nice gym

it has a small gym and sauna

they even allowed me access to their gym shower off-hours because i flew

also i was pleasantly surprised by the gym

parking space in nearby garage - essential if you have car

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

internet wifi was unreliable and slow

the wifi is a bit slow and unstable.

slow wifi, old furniture

unable to connect to wifi

slow wifi

staff were so helpful sorting out the wifi

wifi only worked in the lobby, not the bedrooms

fast and easy wifi

wifi is weak and unreliable

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

also, there was the bonus of an ev charger in the hotel car park

good value for money, has all the basics, even has a gym!

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

very clean. comfortable. small kitchen

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

the bar was lively

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

good selection of food for the continental breakfast

clean, beautiful and excellent breakfast.

breakfast was a small buffet but nice quality food

good parking facilities good continental breakfast included in the price

the breakfast contained a very good selection that should suit all tastes

high-speed wifi very nice personnell complimentary coffee machine in the

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

the location on the river was very good and the wifi worked very well.

wifi was good and easy to access

secure parking. room had a balcony. good wifi signal. close to ferry port.

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

good secure disabled parking, free wifi throughout and nice dog walking round about

the hotel wifi was fast and everything worked well

wifi was not good enough to support streaming or downloading tv shows

hotel location, cleaning wifi

several things: - wifi didn't reach our room and because they were out of space

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

waited at the bar for ages for a drink but gave up and went to bed

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

room was excellent and superb wifi connection

room was well laid out, modern, modern tv and great wifi

& wifi didn't work

restaurant food was incredible as was breakfast

lively bar/restaurant with good bar menu

bar and restaurant serving good range of food and

no frills option, very clean and friendly good bar and restaurant attached quiet at

very helpful staff, busy bar attached. great value for money

only possible complaint food not served either in bar or restaurant till 8.30pm.

the man said it's a truck stop but the rooms are clean and comfortable, the bar is very busy but good price for food and drinks and a good price for the room

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

the room and bar facilities.

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

cafeteria and hotel bar closes early

location is good - near the port, in which restaurants and bars are located

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

also late check out 12:00 which a big bonus

very relaxed atmosphere for what is quite a busy bar area

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

is 14 euros a day and breakfast 12euro when you book in or 14 euros if you want it in the morning this is for continental

breakfast is a little expensive

was 12,5€ extra pax and 7) for kids

excellent choice at breakfast

also breakfast does not start until 7

great atmosphere in the bar and restaurant

coffee was however available at the bar and on demand

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

allowed early check in

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

helpful receptionists and bar staff

excellent. just loud music from bar opposite.

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful reception and bar staff free airport transit

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

parking was free and convenient

early check in; nice bathroom

free shuttle service, room was ok, however smart tv would be appreciated, especially for a small kids

extra bonus that breakfast was available already from 5 am

the location and the shuttle to the airport was the main reason for our booking.

bar services very flriendly

arrived late and staff very accommodating. breakfast was good too and bed very comfy.

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

wifi wants great but that s ok for the level of all other services

wifi good

the wifi

wifi worked properly

beautiful, well priced and location. free shuttle from and to the airport. staff was fantastic

restaurant or bar on site, there is a small one attached to the hotel right beside it

bar and breakfast available

free shuttle service even as early as 5

i also liked the free shuttle service

breakfast quite basic. wifi not very stable

wifi was unusable the first night and then fixed

parking and wifi as published

the beds were comfortable and wifi strong

good wifi

wanted to use the pool, but we needed a swimming cap and flip-flops

the pool was amazing and the location too.

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

has a nice cold pool to refresh after a long walk

breakfast was buffet style with various options, and for the price we paid for the night was

had breakfast for 5 euros each that was good too

breakfast was basic but good

breakfast very good and plentiful. excellent shower and effective aircon

our dog was allowed in the breakfast area, not always the case

we were 2 families meeting-up with 3 kids under

tooo many kids and very loud at the bar

great pool ,fun golfing ,comfy bed ,good food , beautiful location lovely view and room

the grounds and building were lovely. great bar and restaurant and the view was amazing

plus the pool was amazing for the kids specially in a rainy day