staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

the hotel wifi was fast and everything worked well

wifi was not good enough to support streaming or downloading tv shows

hotel location, cleaning wifi

good secure disabled parking, free wifi throughout and nice dog walking round about

breakfast was very good

big choice of continental breakfast

good parking facilities good continental breakfast included in the price

clean, excellent breakfast

clean, beautiful and excellent breakfast.

high-speed wifi very nice personnell complimentary coffee machine in the

good wifi

the location on the river was very good and the wifi worked very well.

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

wifi was good and easy to access

room was well laid out, modern, modern tv and great wifi

room was excellent and superb wifi connection

& wifi didn't work

everything was perfect. amazing views, breakfast; dinner and the best bed ud83dudecc

nothing apart from could do with an earlier breakfast time for camino pilgrims

good breakfast , nice room ,great view

also breakfast does not start until 7

excellent choice at breakfast

breakfast is a little expensive

was 12,5€ extra pax and 7) for kids

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

allowed early check in

coffee was however available at the bar and on demand

maybe in the height of the season, the bar nside the hotel would be open

beautiful sea and beach views. great bar downstairs, open until excellent staff.

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

very relaxed atmosphere for what is quite a busy bar area

location, bedroom, bar ..free parking

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

also late check out 12:00 which a big bonus

good wifi signal

smart tv couldn t connect to wifi so you can t see netflix or any of the other platforms

had trouble connecting to their wifi and even the very helpful reception staff could not get it to work, the in the morning hey

very handy for bilbao ferry port. strong wifi. clean budget hotel.

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

bar & restaurant in building, so all convenient

no food or bar facilities, closed down

the bar was lively

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

take breakfast but the buffet looked plentiful

friendly staff, easy check in, adequate evening meal, good breakfast, quiet, comfortable and only a 10 minute drive to the ferry port

seating at bar table uncomfortable for evening meal

the breakfast was from a wide variety and delicious

rooms, good shower, good breakfast with late check out

beautiful hotel, beautiful pool

great pool and outside bar area

the swimming pool was in big demand as the temperature was in the 30's

great selection and kids loved the breakfast doughnuts

everything in the room was nice, the play area is excellent for kids.

easy access, secure parking, comfortable with all we needed

parking was included in the price

parking space in nearby garage - essential if you have car

wifi was bad. there is a metro nearby but its not fully available during the evening.

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

be a great place to stay when wanting to visit bilbao and avoid the high hotel prices and car parking problems

all very clean and comfortable. amazing views, easy parking and great location

the building was nice , looks like newly built, the restaurant , the swimming pool sauna .

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

place will definitely be back lovely service clean delicious breakfast clean spa perfect

spa we booked was very good and staff were lovely

the spa was only available for one hour

excellent breakfast and good wifi

the breakfast is in the restaurant next door, continental was more than adequate and eat and drink as

the staff were very helpful and the breakfast was good

there is parking under the hotel and a lift

the breakfast was outstanding with a large selection of bread, meats, pastries and more

great wifi signal for the teenagers

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

temperature a little too high and a soap bar would be great in the bathroom

basic bar area

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

the room and bar facilities.

wifi was really slow in the rooms (but good in the lobby) (+) wifi was ok although patchy in my room (-)wifi dropping out (-)we had problems with our wifi connection (-)wifi in my room did not work at all, but worked perfectly in the cafe area (-)no wifi in the rooms! (+)nice location, modern room with big tv and good wifi connection. (-) the wifi was bad, most of the time not working (-) the wifi worked in our room for one night and the rest of the week it only worked downstairs in the bar

parking was great, my room was the furthest from the bar so i was not disturbed

plenty of parking and 1 minute from the

great location, easy parking, wonderful staff at reception

excellent location. really nice little bar with good food.

several things: - wifi didn't reach our room and because they were out of space

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

waited at the bar for ages for a drink but gave up and went to bed

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

also, there was the bonus of an ev charger in the hotel car park

difficult to connect to wifi, horrible bad speed.

wifi could be better

no habia wifi por averia

some facilities and better wifi connection

wifi

wifi was not working/available at all in the hotel during our stay.

the pool was nice. nice views. great location. very good wifi. room cleaners - very flexible.

wifi in the room is abominable

wifi was impeccable, room was very clean, staff was welcoming, recommended

room, location, wifi

wifi was very poor and if you wanted better you had to pay

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

excellent wifi

- excellent breakfast - good wifi - gym was ok - free water in the

at is for 2023 absolute joke to pay for wifi)

great gym and work space

exceeded my expectations, the food, the gym the lobby, the location, the bedroom, honestly would highly recommend

and breakfast were not included in the price and we had to purchase 2 rooms for 2 adults and 3 kids costing over 300 euro

surprisingly there was also a gym (could not find that info)

good location and a very clean hotel with a great breakfast.

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

wifi

massive

clean, comfortable, good wifi, as would expect from this class of hotel

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

the pool was lovely as well

pool not available, but present on photos

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

pool gardens fact that it was very very dog friendly . house location

nice garden and pool. close to bilbao. bathroom brand new and clean.

wifi was slow for us and the pillows could have been better

wifi was not the best

wifi was rather slow. no ice cube machine on floor level.

patchy wifi inconsistent ac

the wifi was terrible

strong wifi

only downfall i think the hotel has is the gym

spa is extra charge and rather expensive. fitness room tiny.

very good room service and a comfortable room

cute spa set up and good looking gym even though i didn't use it

the staff in the bar were so kind and helpful

very helpful staff, busy bar attached. great value for money

great atmosphere in the bar and a choice of breakfast goodies

no frills option, very clean and friendly good bar and restaurant attached quiet at

bar and restaurant serving good range of food and

the breakfast not included.

only thing that would improve it is if there was a decent coffee making facility post breakfast

great breakfast. very comfortable hotel, cool and quirky decor.

lots of lovely fresh ingredients for a lovely filling breakfast

good breakfast, nice staff, good location near the central bus station

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh produce

location, gym and roof top bar. room and facilities good. v quiet inner room

rooftop bar staff seemed keen to finish at 11:30pm rather than 12. switched lights off, etc.

excellent room cleaning and room service staff

well equipped kitchen and

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

the kitchen was quite well stocked with dishes/plates etc

ntral

nice room amenities such as mini bar, toiletries, and super fast wifi

big bed, big tv, optimal wifi

ovided detailed directions

the wifi doesn t work very well.

the wifi coverage was inadequate in the room

quality of the wifi is very bad.

good wifi

tea / coffee in room insufficient wifi poor

electric kettle, ac fully controlable, breakfast nothing special but good

bar could have stayed open longer

the bar and the terrace has a nice view on the nervion river

nice room, great restaurant and bar with wonderful balcony

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

lovely bar terrace where we sat later and had sundowners

and we asked for smaller pillows and and for a wifi signal booster, and we had it immediately

wifi was not always working

couldn t connect to wifi from our room

wifi didn't work.

intermittent wifi. prices in the bar were very high.

wifi connection was strong and reliable

wifi is a little slow for my tastes although not bad

wifi was inaccessible in our room so we had to go to the foyer, though friends on the same floor

the free wifi was slow and streaming only worked when downloading a movie.

wifi was free and stable

internet wifi was unreliable and slow

wifi wasnt working real well, also parking wasnt included

wifi in the room was not consistent, really poor

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came to the room to help me

could not connect chromecast to wifi so unable to watch netflix, amazon, etc

no residents bar once it is closed

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

also i was pleasantly surprised by the gym

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

the gym was not available during our stay

good wifi, tv with international channels

free wifi

nice room, great wifi reception

working free wifi and power plugs on both

the wifi was very slow

bar at reception open nonstop

ate in the bar rather than having to eat in the room with

24hr reception and bar area an big advantage

with small kids it would have been reassuring to know in advance

breakfast was a very good surprise, good variety including gluten free options

good location, helpful staff, clean, good wifi, comfortable bed. would stay again.

plenty of sockets, fast wifi

enjoy some free freshly cut coffee at the waiting room while scroling our emails with the free wifi

facilities smell like new. strong wifi signal. location! hotel security.

comfortable large bed and pillows, excellent wifi

90 to park car 16hrs no bar or coffee very basic breakfast

bar across the road was very friendly and breakfast was good there

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

was very noisey a there is a bar across the road which people partied at until 3am

above the bar it was a little noisy but not too late

the wifi worked well

also good wifi

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

wifi wasn t working

wifi is blocking certain network services without giving you upfront or during usage a warning

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

noise at night from the bar near by

nothing else, no bar or food facility

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

free wifi not enough for work. teams meetings breaking up

wifi works well

pool not open

- very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

there is staff 24/7 and a bar with snacks

very nice staff, comfortable beds, very clean and modern . bar open 24h

small bar and lounge area

whole experience from early check in, car parking which was essential and sub-basement

the breakfast and lounge area were beautiful and it even had a very well equipped gym

24-hour bar and gym availability

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

the gym is fantastic

bed room ac the shower breakfast was amazing. the fact that it had a gym

convenient to have in the room, it was set up on a lower shelf which is not great with little kids

restaurant next door that catered well for kids and good breakfasts for takeaway the next morning before early flight

convenient for airport. good shuttle bus service

clean room, comfortable beds, breakfast opens at 5am

location next to the airport with a free shuttle service available every 30 minutes, making it very convenient

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

the old town is right across the street check in time is 12pm no early check in

i also liked the free shuttle service

the shuttle picked me up at the airport within 10 minutes of calling

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

could be richer, was missing a bar where you can have a small bite

wifi was

decent wifi. comfortable bed.

the wifi worked perfectly too

wifi cut out at times which was hard when we had t do unexpected work calls.

nice staff and good wifi, you can easily do video

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

the gym, the entrance, the spa

great gym and spa facilities and fantastic breakfast

for breakfast room and gym was out of that section and a flight of stairs down

the food was super and the spa was great to start the day before breakfast

the gym, the entrance, the spa

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

the bar is also great

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

hotel bar is lovely, and used by locals too

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

big fan of the late check

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

my expectations for breakfast were a bit low given the size of the hotel and am happy to say i was so very wrong

breakfast wonderful, the whole experience at this hotel was first class, 5 star

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

wifi worked really well and they're was a nice playground right down the street for the kids

the location, cleanliness, good wifi and spacious

near facilities even a playground for the kids

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

kitchen fully equipped

the parking costs additional 20.- per day. the wifi network was almost unusable.

wifi only worked in the lobby, not the bedrooms

great place! the only thing is the wifi was unstable and really slow

wifi was slow

terrible wifi. continous disconnecting.

also, i found the wifi to be very slow and almost unusable at points so i am happy that i wasn't working during my

hotel, large clean comfortable room, good wifi

parking and wifi availability and also the location. plus staff friendliness.

staff- very professional and polite, very clean room, good quality wifi, very handy and close to the center, large and secure parking

wifi signal could have been better as it failed at some point, but they said they would look into

room was not big but just perfect and cozy with all the facilities you would need, including kitchen

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

great little solo stay, gym and facilities were great.

it contained kitchen, separate shower

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

the wifi

wifi wants great but that s ok for the level of all other services

thout password) worked though i had to go back down and ask about it

wifi worked properly

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

the staff were very helpful and friendly and we enjoyed the bar setting

great pool ,fun golfing ,comfy bed ,good food , beautiful location lovely view and room

great to be able to bring dogs into bar and restaurant with you

great to have a pool too

it sits on a hill on a golf course and has great views

the pool was amazing and the location too.

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

wanted to use the pool, but we needed a swimming cap and flip-flops

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

has a nice cold pool to refresh after a long walk

early check in; nice bathroom

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

good wifi

parking and wifi as published

wifi was unusable the first night and then fixed

the beds were comfortable and wifi strong

breakfast was lovely, with delicious local products and eggs, omelette and pancakes to order

breakfast as far as fruits could have been a bit more varied, and there was no wine in the honesty

breakfast was delicious

the breakfast as other people have mentioned was definitely a highlight, so delicious and so many

but there's no restaurants around to have dinner (although the room has a nice and well equipped kitchenette to prepare something simple)

beautiful, green location with a lovely pool, amazing rooms

the pool with a view and free wifi added to our comfort

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the rooms were very comfortable and the pool and garden is very nice

large & clean swiming pool

breakfast was basic but good

had breakfast for 5 euros each that was good too

didn't have breakfast. but did have free coffee. excellent.

breakfast was buffet style with various options, and for the price we paid for the night was

breakfast was good and the freshly squeezed orange juice was

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

the wifi in the room was slow.

free wifi

wifi scratchy and buffering too much at certain times

wifi signal low and sometimes no signal in my room.

the wifi could be better.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

parking was free and convenient