staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

did not expect all the kitchen facilities but great

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

it had a great small gym and i felt that overall it was clean and very comfortable

good value for money, has all the basics, even has a gym!

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

slow wifi

staff were so helpful sorting out the wifi

the wifi was also very poor

wifi was slow

the parking costs additional 20.- per day. the wifi network was almost unusable.

wifi was a bit flaky, sometimes ok, sometimes pretty bad

interney wifi. .a little erratic.

parking and wifi availability and also the location. plus staff friendliness.

i coulnt open up the lock door from the room through the app, neither connect wifi

wifi could better

the location, cleanliness, good wifi and spacious

wifi worked really well and they're was a nice playground right down the street for the kids

near facilities even a playground for the kids

wifi worked really well and they're was a nice playground right down the street for the kids

kitchen fully equipped

parking was free and convenient

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

lots of parking, great hill views, good size good, easy access to motorway.

the service was amazing, the breakfast unmissable

was brilliant, bar area was lovely, staff were amazing

breakfast delicious

somehow, even the breakfast is first rate

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you’ll ever

big fan of the late check

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

the addition of the bar next door for a lovely breakfast was also fabulous

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

the bar is also great

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

the hotel is fabulous which includes a lovely outdoor swimming pool, spa facilities and fitness center

well equipped little gym and spa

skybar & pool a fabulous place to sit after a day of touring about

great gym and spa facilities and fantastic breakfast

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

nice staff and good wifi, you can easily do video

decent wifi. comfortable bed.

the wifi worked perfectly too

wifi cut out at times which was hard when we had t do unexpected work calls.

wifi was

the old town is right across the street check in time is 12pm no early check in

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

whole experience from early check in, car parking which was essential and sub-basement

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

small bar and lounge area

the staff very helpfull, there is a bar open 24h highly recommended

it's small hotel with no restaurant, bar only

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

wifi works well

free wifi not enough for work. teams meetings breaking up

unbeatable location, beautiful rooms and lobby, great staff and a decent gym

pay for the pool

early check in; nice bathroom

the wifi worked well

also good wifi

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

wifi is blocking certain network services without giving you upfront or during usage a warning

bright and clean room and bathroom with very fast wifi

nice room, great wifi reception

big clean rooms, convenient spot close to grand via and the old city, great wifi.

the wifi was very slow

a modern chain hotel it s not acceptable that our entire 2 nights stay was without wifi

maybe wifi could be better, it is important for foreign guests

spacious room. great breakfast. great wifi.

comfortable large bed and pillows, excellent wifi

good location, helpful staff, clean, good wifi, comfortable bed. would stay again.

facilities smell like new. strong wifi signal. location! hotel security.

enjoy some free freshly cut coffee at the waiting room while scroling our emails with the free wifi

they even allowed me access to their gym shower off-hours because i flew

great value and a well equipped gym too

junior suite perfect for a family (two kids)

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

no residents bar once it is closed

i loved that they had a gym and 24/7 bar

bed room ac the shower breakfast was amazing. the fact that it had a gym

the breakfast and lounge area were beautiful and it even had a very well equipped gym

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

24-hour bar and gym availability

nothing else, no bar or food facility

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

noise at night from the bar near by

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

bar across the road was very friendly and breakfast was good there

was very noisey a there is a bar across the road which people partied at until 3am

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

90 to park car 16hrs no bar or coffee very basic breakfast

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

wifi in the room was not consistent, really poor

internet wifi was unreliable and slow

the wifi is a bit slow and unstable.

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

wifi average.

with small kids it would have been reassuring to know in advance

breakfast was a very good surprise, good variety including gluten free options

ate in the bar rather than having to eat in the room with

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

, hand towels, bar soap, shampoo &

wifi is a little slow for my tastes although not bad

wifi was not reliable on the mobile phone, but on the laptop it was really good

com didn't say wifi is available throughout the hotel

v slow wifi.

the free wifi was slow and streaming only worked when downloading a movie.

service, room, breakfast, restaurant and bar and location

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

nice room, great restaurant and bar with wonderful balcony

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

garage parking was expensive but included ev charging

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

wifi was unusable the first night and then fixed

the beds were comfortable and wifi strong

excellent wifi

breakfast quite basic. wifi not very stable

nice room amenities such as mini bar, toiletries, and super fast wifi

room was comfortable, wifi worked, and tv had an english channel

big bed, big tv, optimal wifi

location spacious, clean comfortable room and bathroom fast wifi, excellent a/c, mini fridge very friendly and helpful staff

squeaking clean & comfy, great bed, adequate storage space, safety box in the room, unlimited wifi allowed streaming, very efficient aircon, good sound insulation from the street noise

hosts help me with my request of early check in.

super clean, comfortable, fantastic location, full kitchen, great shower

full kitchen with sink, microwave, kettle, fridge, dishwasher

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

it was perfect, location, items in apartment/kitchen, bedrooms, bathroom

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

helpful reception and bar staff free airport transit

helpful receptionists and bar staff

no breakfast buffet restaurant, only a spanish style bar

excellent. just loud music from bar opposite.

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

rooftop bar has a great view but could be made more cool with nicer lighting and ambience

excellent gym with very new equipment

the location is perfect, comfiest beds, staff is very professional, brand new facilities

great rooftop bar and food

wifi didn't work.

and we asked for smaller pillows and and for a wifi signal booster, and we had it immediately

big room. good bathroom. good wifi. nice bedding. good location for shopping and restaurants.

trendy work location for a digital nomad with great wifi and lounge facilities to work from

wifi signal was very poor the first two days and we had a small delay in our check in time

wifi good

wifi worked properly

thout password) worked though i had to go back down and ask about it

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

the wifi

strong wifi

no coffee machine - only instant coffee gym tiny

the honesty bar was a great idea

gym is quite small but it is really well equipped and it was empty so there was no problem

fantastic location and views friendly staff beautiful room and the spa was great

tea / coffee in room insufficient wifi poor

quality of the wifi is very bad.

good wifi

the wifi coverage was inadequate in the room

room was lovely, the parking solved a few problems and the breakfast was very good

wifi was slow for us and the pillows could have been better

patchy wifi inconsistent ac

wifi was fast and reliable

wifi was perfect - and the staff were very helpful and very flexible

wifi was rather slow. no ice cube machine on floor level.

breakfast was very good although lots of tapas bars nearby

good breakfast, nice staff, good location near the central bus station

lots of lovely fresh ingredients for a lovely filling breakfast

only thing that would improve it is if there was a decent coffee making facility post breakfast

the staff were excellent as was the breakfast

ac, wifi and black out blinds all worked perfectly

room, location, wifi

good wifi, clean room and helpful staff, location just off the main street ok

wifi in the room is abominable

the pool was nice. nice views. great location. very good wifi. room cleaners - very flexible.

had a pull out bed for the kids but it was really uncomfortable

had emailed about early check in due to an early flight with a child

the location is great and the staff are really friendly. specially the guys from the bar :)

hotel bar has very limited opening times.

the included breakfast was good as was the salad we had in the bar one evening

fi)

the shower, and slow internet connection

helpful staff, very good free wifi, good breakfast, spacy room

at is for 2023 absolute joke to pay for wifi)

en though pretty much

clean, comfortable, good wifi, as would expect from this class of hotel

good wifi

massive

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

wifi

wifi

there was no room service menu in the room and no wifi instructions

no habia wifi por averia

difficult to connect to wifi, horrible bad speed.

wifi could be better

also, there was the bonus of an ev charger in the hotel car park

location to the airport, shuttle perfectly arranged, just a few minutes waiting, super clean hotel, very calm, despite close

the shuttle picked me up at the airport within 10 minutes of calling

i also liked the free shuttle service

hotel provides shuttle and on a call ; they were prompt enough to send it across

they have very nice shuttle service

stay before catching an early flight: clean and comfortable room with necessary facilities, good breakfast and short distance to the airport

were a party of 4, 2 adults and 2 kids and the room is a bit tight for such a group, however we managed ourselves pretty well for

free shuttle service, room was ok, however smart tv would be appreciated, especially for a small kids

clean, comfortable, ample free parking, excellent breakfast.

location next to the airport with a free shuttle service available every 30 minutes, making it very convenient

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

several things: - wifi didn't reach our room and because they were out of space

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

waited at the bar for ages for a drink but gave up and went to bed

plus the pool was amazing for the kids specially in a rainy day

small golf course and driving range

i would prefer to have the view of nature instead if golf course.

was fabulous loved every minute from the scenery overlooking the golf course to the restaurant and it’s food, the staff were all friendly and helpful only a few

also loved the pool and fitness are, nothing beats a good swim before breakfast

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

cafeteria and hotel bar closes early

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

friendly bar with snack food available

temperature a little too high and a soap bar would be great in the bathroom

kitchen equipped with all the basics, and all were usable

very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

beautiful hotel with really nice swimming pool very good breakfasts and a helpful staff

very nice breakfast

the owners are very helpfull and the good breakfast is each morning served by the most friendly staff members who have a lot of tips to visit

parking space in nearby garage - essential if you have car

easy access, secure parking, comfortable with all we needed

parking was included in the price

the pool area was lovely with comfy area for dining outdoors

the bar staff were helpful and we had an enjoyable evening meal

2 girls on the bar superb personalities

only suggestion for improvement would be a heated pool

kids where very disappointed they couldn't swim

there was a bar where pastries and sandwiches could be bought, but there should be more choice

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

eventually discovered a bar that

close to bars, restaurants, and shops

there is a little bar around the corner

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

the bar was lively

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

excellent breakfast and good wifi

underground car parking and nice walks around area

breakfast substantial

breakfast good

free secure parking

nice garden and pool. close to bilbao. bathroom brand new and clean.

pool not available, but present on photos

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

the pool was lovely as well

pool gardens fact that it was very very dog friendly . house location

rooms, good shower, good breakfast with late check out

drink too expensive. people not using bar as prices too dear

not to forget, this ibis is located just across the road from a shopping center with kids center in it

breakfast was good plenty of variety and fresh.

parking is also excellent (and free) provided you get there earlier enough

good place, clean good wifi, room is clean.

plenty of on-site secure parking

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

parking very secure

kitchen facilities good, secure location, comfortable bed

beautiful, green location with a lovely pool, amazing rooms

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

large & clean swiming pool

the rooms were very comfortable and the pool and garden is very nice

the pool with a view and free wifi added to our comfort

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

the location on the river was very good and the wifi worked very well.

high-speed wifi very nice personnell complimentary coffee machine in the

wifi was good and easy to access

good wifi

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

also late check out 12:00 which a big bonus

very relaxed atmosphere for what is quite a busy bar area

location is good - near the port, in which restaurants and bars are located

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

& wifi didn't work

room was well laid out, modern, modern tv and great wifi

room was excellent and superb wifi connection

great food locations nearby and breakfast, room

breakfast was very continental but tasty

good secure disabled parking, free wifi throughout and nice dog walking round about

the hotel wifi was fast and everything worked well

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

hotel location, cleaning wifi

wifi was not good enough to support streaming or downloading tv shows

bed was fine! location ok, enough parking. wifi had mixed reception, not superb but good enough.

spa and breakfast

location is amazing, the original spa dates back to 1843 although of course it is now completely modern and well maintained

spa and breakfast

the spa were closed in the weekdays

smart tv couldn t connect to wifi so you can t see netflix or any of the other platforms

very handy for bilbao ferry port. strong wifi. clean budget hotel.

had trouble connecting to their wifi and even the very helpful reception staff could not get it to work, the in the morning hey

wifi, tv , cleaning every day and nice staff

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

we travelled with two kids and two doggies

staff, breakfast and facilities

excellent choice at breakfast

breakfast was a good quality

was 12,5€ extra pax and 7) for kids

maybe in the height of the season, the bar nside the hotel would be open

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

allowed early check in

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

breakfast was very good

good selection of food for the continental breakfast

good parking facilities good continental breakfast included in the price

breakfast was good

clean, excellent breakfast