getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

the wifi worked perfectly too

nice staff and good wifi, you can easily do video

decent wifi. comfortable bed.

wifi cut out at times which was hard when we had t do unexpected work calls.

wifi was

big fan of the late check

wouldn t call it an indoor pool) and rooftop pool and bar which were not

the gym, the entrance, the spa

great gym and spa facilities and fantastic breakfast

the food was super and the spa was great to start the day before breakfast

roof top pool a great addition

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you’ll ever

breakfast was exceptional

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

the boutique hotel feels really new and clean, with a breakfast great, and overall a lovely feel

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

hotel bar is lovely, and used by locals too

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

the bar is also great

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

the old town is right across the street check in time is 12pm no early check in

free wifi not enough for work. teams meetings breaking up

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

wifi works well

modern, great location, great gym , great rooftop bar and restaurant.

the price of accessing the spa area, which is 20eur for 1 hour.

also good wifi

wifi is blocking certain network services without giving you upfront or during usage a warning

i had to work for a while and the wifi was good

the wifi worked well

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

nice bed. perfekt wifi.

facilities smell like new. strong wifi signal. location! hotel security.

enjoy some free freshly cut coffee at the waiting room while scroling our emails with the free wifi

safe available and good and fast wifi

excellent staff, efficient air conditioning and wifi

wifi worked really well and they're was a nice playground right down the street for the kids

the location, cleanliness, good wifi and spacious

wifi worked really well and they're was a nice playground right down the street for the kids

the apartment had a fully equip equipped kitchen including coffee, cooking oil, salt, pepper, sugar, etc

playground nearby if your kids are bored

very nice staff, comfortable beds, very clean and modern . bar open 24h

the staff very helpfull, there is a bar open 24h highly recommended

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

there was no wine in the bar the first night, but then they

good wifi, tv with international channels

maybe wifi could be better, it is important for foreign guests

a modern chain hotel it s not acceptable that our entire 2 nights stay was without wifi

the wifi was very slow

nice room, great wifi reception

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

90 to park car 16hrs no bar or coffee very basic breakfast

was very noisey a there is a bar across the road which people partied at until 3am

bar across the road was very friendly and breakfast was good there

above the bar it was a little noisy but not too late

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

noise at night from the bar near by

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

24hr reception and bar area an big advantage

location and excellent breakfast

more variety at breakfast however i was satisfied. no orange juice on 2 mornings.

would have liked interconnecting room for the kids.

great location in the city center. very good breakfast with wide choice of food.

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

did not have time to try gym but it seemed nice

24-hour bar and gym availability

love the gym

the hotel offers a small gym as well

wifi was slow

wifi only worked in the lobby, not the bedrooms

wifi is weak and unreliable

great place! the only thing is the wifi was unstable and really slow

the parking costs additional 20.- per day. the wifi network was almost unusable.

wifi was free and stable

v slow wifi.

staff were all excellent, wifi some of the best i ve had in a hotel for a long time

wifi connection was strong and reliable

the free wifi was slow and streaming only worked when downloading a movie.

good gym

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

also i was pleasantly surprised by the gym

the gym was not available during our stay

no residents bar once it is closed

staff- very professional and polite, very clean room, good quality wifi, very handy and close to the center, large and secure parking

i coulnt open up the lock door from the room through the app, neither connect wifi

also, i found the wifi to be very slow and almost unusable at points so i am happy that i wasn't working during my

parking and wifi availability and also the location. plus staff friendliness.

wifi could better

limited reach of wifi

wifi was not always working

big room. good bathroom. good wifi. nice bedding. good location for shopping and restaurants.

wifi signal was very poor the first two days and we had a small delay in our check in time

wifi didn't work.

unable to connect to wifi

the wifi is a bit slow and unstable.

wifi wasnt working real well, also parking wasnt included

wifi average.

slow wifi, old furniture

room was comfortable, wifi worked, and tv had an english channel

ntral

wifi was free, but weak, for emails okay

nice room amenities such as mini bar, toiletries, and super fast wifi

wifi a bit intermittent but no real problem.

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

service, room, breakfast, restaurant and bar and location

bar could have stayed open longer

nice room, great restaurant and bar with wonderful balcony

the bar and the terrace has a nice view on the nervion river

super clean, comfortable, fantastic location, full kitchen, great shower

the kitchen was quite well stocked with dishes/plates etc

the kitchen is really just a corner. not setup for any real cooking.

hosts help me with my request of early check in.

well equipped kitchen and

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

tite and perfect) and ate at olio, the restaurant

location, view from the terrace, staff at breakfast and reception, breakfast, concierge and the rooms everyone was so friendly and helpful

the room service food is impeccable and all the staff are exemplary

we loved breakfast on the terrace

strong wifi

no coffee machine - only instant coffee gym tiny

could not use the sauna without payment for spa treatment

cute spa set up and good looking gym even though i didn't use it

a limited room service menu.

wifi was not the best

patchy wifi inconsistent ac

wifi wasn t great - especially when working and trying to do zoom call etc

wifi was perfect - and the staff were very helpful and very flexible

wifi was fast and reliable

quality of the wifi is very bad.

the wifi coverage was inadequate in the room

good wifi

tea / coffee in room insufficient wifi poor

breakfast was additional 11 euros and was amazing, it had local products

it contained kitchen, separate shower

did not expect all the kitchen facilities but great

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

great little solo stay, gym and facilities were great.

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

good location and a very clean hotel with a great breakfast.

arrived early and were delighted and grateful to be allowed an early check in

great location, close to center, modern hotel, nice and new bathrooms, great gym

clean, great location, comfy rooms and a lovely gym

also a very nice gin & tonic bar in the next

asking 10 eur extra for better quality wifi is exaggerated

helpful staff, very good free wifi, good breakfast, spacy room

- excellent breakfast - good wifi - gym was ok - free water in the

near the guggenheim the breakfast was super wifi was fast cause we were there on a sunday, street parking was

the shower, and slow internet connection

great breakfast. very comfortable hotel, cool and quirky decor.

the breakfast was delicious at a reasonable price of 8€

only thing that would improve it is if there was a decent coffee making facility post breakfast

good breakfast. too dark in room suggest white paint

the breakfast not included.

wifi in the room is abominable

wifi was impeccable, room was very clean, staff was welcoming, recommended

ac, wifi and black out blinds all worked perfectly

wifi was not working/available at all in the hotel during our stay.

good wifi, clean room and helpful staff, location just off the main street ok

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

good wifi

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

massive

clean, comfortable, good wifi, as would expect from this class of hotel

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

some facilities and better wifi connection

wifi

difficult to connect to wifi, horrible bad speed.

wifi could be better

no habia wifi por averia

also, there was the bonus of an ev charger in the hotel car park

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

several things: - wifi didn't reach our room and because they were out of space

waited at the bar for ages for a drink but gave up and went to bed

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

no breakfast buffet restaurant, only a spanish style bar

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

helpful receptionists and bar staff

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

thout password) worked though i had to go back down and ask about it

wifi worked properly

wifi wants great but that s ok for the level of all other services

the wifi

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

early check in; nice bathroom

service to and from the bilbao airport, comfortable rooms, wonderful hot breakfast included, restaurant next door for lunch and dinner

the shuttle driver picked us up even though the plane arrived late and past his normal hours.

the room is big enough to put your luggage comfortably, the little bar downstairs is very

spacious car park

great breakfast too

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

free shuttle service even as early as 5

bar and breakfast available

beautiful, well priced and location. free shuttle from and to the airport. staff was fantastic

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

parking space in nearby garage - essential if you have car

breakfast quite basic. wifi not very stable

parking and wifi as published

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

the beds were comfortable and wifi strong

wifi works well

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

easy access, secure parking, comfortable with all we needed

parking was included in the price

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

cafeteria and hotel bar closes early

basic bar area

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

temperature a little too high and a soap bar would be great in the bathroom

from the receptionists to the kitchen to the bar excellent team work

we liked the hotel bar which was open until 23:00

only slight negative was lack of shade around the pool.

swimming pool as a bonus

the pool is a great addition along with the bar and terrace

excellent breakfast and good wifi

free secure parking

basic clean room ,good continental breakfast,nice staff,easy parking,nice restaurant next door

the staff were very helpful and the breakfast was good

breakfast substantial

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

the bar was lively

breakfast was very good and a very good verity of food items both continental and english

drink too expensive. people not using bar as prices too dear

breakfast was good plenty of variety and fresh.

rooms, good shower, good breakfast with late check out

location, clean, staff very friendly and helpful. breakfast great selection.

i also really enjoyed the great facilities, especially the pool and the well-equipped fitness room

very nice hotel, beautiful decoration, relaxing environnement, good food, nice swimming pool.

great to have a pool too

we were 2 families meeting-up with 3 kids under

pool gave us a relaxing time and the team was marvellous

the only thing i can say is that the pool slide isn't there anymore and was replaced by a shower, maybe update the pool photos

large yard with swimming pool, a lovely view, quiet

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

pool gardens fact that it was very very dog friendly . house location

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

secure parking. room had a balcony. good wifi signal. close to ferry port.

good wifi

the location on the river was very good and the wifi worked very well.

wifi was good and easy to access

high-speed wifi very nice personnell complimentary coffee machine in the

breakfast was lovely, with delicious local products and eggs, omelette and pancakes to order

the kitchen in the room

the accommodation is excellent and the breakfast was very good

come back and will stay at bastian to explore the area (perhaps better in the summer to enjoy the pool

the breakfast was excellent, the pool was great — everything was just perfect

location, bedroom, bar ..free parking

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

also late check out 12:00 which a big bonus

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

location is good - near the port, in which restaurants and bars are located

& wifi didn't work

room was excellent and superb wifi connection

room was well laid out, modern, modern tv and great wifi

everything was perfect. amazing views, breakfast; dinner and the best bed ud83dudecc

the staff was great & very nice restaurant/ bar there, too

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

good secure disabled parking, free wifi throughout and nice dog walking round about

wifi was not good enough to support streaming or downloading tv shows

hotel location, cleaning wifi

the hotel wifi was fast and everything worked well

good wifi signal

very handy for bilbao ferry port. strong wifi. clean budget hotel.

wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

had trouble connecting to their wifi and even the very helpful reception staff could not get it to work, the in the morning hey

the breakfast contained a very good selection that should suit all tastes

big choice of continental breakfast

clean, beautiful and excellent breakfast.

good parking facilities good continental breakfast included in the price

good selection of food for the continental breakfast

we travelled with two kids and two doggies

exceptional location helpful staff excellent breakfast

is 14 euros a day and breakfast 12euro when you book in or 14 euros if you want it in the morning this is for continental

also breakfast does not start until 7

staff, breakfast and facilities

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

felipe at the bar was friendly and professional

allowed early check in

beautiful sea and beach views. great bar downstairs, open until excellent staff.

coffee was however available at the bar and on demand

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

large & clean swiming pool

the rooms were very comfortable and the pool and garden is very nice

the pool with a view and free wifi added to our comfort

beautiful, green location with a lovely pool, amazing rooms

great wifi signal for the teenagers

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

wifi was bad. there is a metro nearby but its not fully available during the evening.

easy free parking in the guest house car park or on the street

parking inside and outside the property is nice

all very clean and comfortable. amazing views, easy parking and great location

there is a little bar around the corner

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

the spa was only available for one hour

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

the spa was closed due to maintenance and there was no morning yoga

the spa is just a swimming pool and a sauna , and to access booking is needed and is 20

terrible acoustics in the dining room, like a swimming pool

wifi was really slow in the rooms (but good in the lobby) (+) wifi was ok although patchy in my room (-)wifi dropping out (-)we had problems with our wifi connection (-)wifi in my room did not work at all, but worked perfectly in the cafe area (-)no wifi in the rooms! (+)nice location, modern room with big tv and good wifi connection. (-) the wifi was bad, most of the time not working (-) the wifi worked in our room for one night and the rest of the week it only worked downstairs in the bar

parking was great, my room was the furthest from the bar so i was not disturbed

great location, easy parking, wonderful staff at reception

views are stunning from the garden where you can enjoy a drink and bar snack

hotel car park was 6 for a secure over all day/ night parking

close to bars, restaurants, and shops

eventually discovered a bar that

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

there was a bar where pastries and sandwiches could be bought, but there should be more choice

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

good place, clean good wifi, room is clean.

clean, comfy bed, amazing shower, shared use of kitchen.

parking very secure

gated and safe parking in front of the house

secure parking onsite