wifi is a bit poor - so bare that in mind if you rely heavily on it

free wifi

staff very nice ,safe secure parking , bar restaurant next door

did not have breakfast, we asked for an early breakfast and agreed to have it at 0730 but there was no one there

lovely breakfast also the following day, you will not go hungry

breakfast is included and served in the restaurant

free parking

good wifi

the wifi was slow or did not work at all

breakfast was tasty as well

not go for breakfast option as there was better value for money options elsewhere in the town

offer you only 1 hour at the spa

property, great evening meal and breakfast

breakfast was basic but sufficient

another surprise was breakfast, which is simple but very tasty

breakfast was good and staff very helpful.

breakfast was excellent

the pool was used and appreciated

came in october but we could imagine in the summer it would be stunning it would be fun using the pool

the room had a little kitchenette and there was also a shared kitchen that you could use if you wanted to prepare a more

great to have a kitchen and cooking facilities, there is plenty of equipment for making simple meals

only complaint i have is that the dishcloths and sponge at the kitchen sink were not fresh and not at all nice

bed was fine! location ok, enough parking. wifi had mixed reception, not superb but good enough.

great buffet for breakfast

location is amazing, the original spa dates back to 1843 although of course it is now completely modern and well maintained

a medium size hotel with own spa circuit

spa facilities, good value for money

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

hotel, large clean comfortable room, good wifi

wifi signal could have been better as it failed at some point, but they said they would look into

wifi was a bit flaky, sometimes ok, sometimes pretty bad

the wifi wasn t very reliable.

interney wifi. .a little erratic.

i loved that they had a gym and 24/7 bar

hotel well located, not far from the old town and city centre. small but equipped gym.

the hotel offers a small gym as well

the breakfast and lounge area were beautiful and it even had a very well equipped gym

24-hour bar and gym availability

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

noise at night from the bar near by

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

nothing else, no bar or food facility

the service was amazing, the breakfast unmissable

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

the breakfast is fantastic

breakfast delicious

somehow, even the breakfast is first rate

above the bar it was a little noisy but not too late

was very noisey a there is a bar across the road which people partied at until 3am

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

90 to park car 16hrs no bar or coffee very basic breakfast

bar across the road was very friendly and breakfast was good there

good wifi

tea / coffee in room insufficient wifi poor

quality of the wifi is very bad.

the wifi coverage was inadequate in the room

room service food

lovely friendly staff and nice gym

bar wasn t open which was a shame as the weather was great, but understand it s seasonal

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

the spa was a a nice addition especially on a colder evening to come back to

the gym, the entrance, the spa

the breakfast not included.

breakfast was very good although lots of tapas bars nearby

the breakfast was delicious at a reasonable price of 8€

great breakfast. very comfortable hotel, cool and quirky decor.

lots of lovely fresh ingredients for a lovely filling breakfast

breakfast was a very good surprise, good variety including gluten free options

would have liked interconnecting room for the kids.

with small kids it would have been reassuring to know in advance

location and excellent breakfast

the breakfast was

wifi cut out at times which was hard when we had t do unexpected work calls.

nice staff and good wifi, you can easily do video

decent wifi. comfortable bed.

the wifi worked perfectly too

wifi was

the location, cleanliness, good wifi and spacious

wifi worked really well and they're was a nice playground right down the street for the kids

near facilities even a playground for the kids

kitchen fully equipped

the apartment had a fully equip equipped kitchen including coffee, cooking oil, salt, pepper, sugar, etc

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

big fan of the late check

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

massive

good wifi

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

clean, comfortable, good wifi, as would expect from this class of hotel

the parking costs additional 20.- per day. the wifi network was almost unusable.

slow wifi

wifi was slow

terrible wifi. continous disconnecting.

the wifi was also very poor

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

hotel bar is lovely, and used by locals too

the bar is also great

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

comfortable large bed and pillows, excellent wifi

excellent staff, efficient air conditioning and wifi

spacious room. great breakfast. great wifi.

plenty of sockets, fast wifi

facilities smell like new. strong wifi signal. location! hotel security.

wifi was not always working

limited reach of wifi

wifi not secure.

intermittent wifi. prices in the bar were very high.

and we asked for smaller pillows and and for a wifi signal booster, and we had it immediately

also good wifi

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

the wifi worked well

to 120mbps)

wifi was a bit sporadic

the old town is right across the street check in time is 12pm no early check in

wifi works well

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

free wifi not enough for work. teams meetings breaking up

no one answers the ring for room service / house keeping

- very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

staff were all excellent, wifi some of the best i ve had in a hotel for a long time

wifi was inaccessible in our room so we had to go to the foyer, though friends on the same floor

wifi was not reliable on the mobile phone, but on the laptop it was really good

com didn't say wifi is available throughout the hotel

the free wifi was slow and streaming only worked when downloading a movie.

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

it contained kitchen, separate shower

but there is a large fridge and if you have a short stay or just going to heat up good the kitchen is suitable for that

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

good value for money, has all the basics, even has a gym!

and breakfast were not included in the price and we had to purchase 2 rooms for 2 adults and 3 kids costing over 300 euro

our kids loved the breakfast

the included breakfast was good as was the salad we had in the bar one evening

plenty of restaurants and bars around to have breakfast or dinners

no kettle in the room, breakfast too expensive, little kids pay the full price

wifi was not the best

wifi was perfect - and the staff were very helpful and very flexible

wifi wasn t great - especially when working and trying to do zoom call etc

wifi was slow for us and the pillows could have been better

wifi was rather slow. no ice cube machine on floor level.

wifi

it is not posible wifi connection

no habia wifi por averia

there was no room service menu in the room and no wifi instructions

wifi could be better

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

near the guggenheim the breakfast was super wifi was fast cause we were there on a sunday, street parking was

asking 10 eur extra for better quality wifi is exaggerated

wifi was very poor and if you wanted better you had to pay

wifi is either free and extremely slow or paid

a modern chain hotel it s not acceptable that our entire 2 nights stay was without wifi

room was comfortable, wifi worked, staff very friendly and helpful

the wifi was very slow

good wifi, tv with international channels

working free wifi and power plugs on both

the lack of bar service.

the staff very helpfull, there is a bar open 24h highly recommended

whole experience from early check in, car parking which was essential and sub-basement

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

wifi was free, but weak, for emails okay

proper wifi and air conditioning were great

wifi a bit intermittent but no real problem.

ntral

nice room amenities such as mini bar, toiletries, and super fast wifi

strong wifi

the location and the staff were fantastic! i also appreciated that there was room service.

spa was ok but the hammam not hot enough

fantastic location and views friendly staff beautiful room and the spa was great

in the hotel is gym 24/7 and wellness and spa

excellent breakfast and good wifi

parking

basic clean room ,good continental breakfast,nice staff,easy parking,nice restaurant next door

was clean as was the bathroom, bed was comfortable, not a huge choice for the continental breakfast

+ own garage + good breakfast + quiet location

wifi in the room is abominable

wifi works fine

wifi was not working/available at all in the hotel during our stay.

good wifi, clean room and helpful staff, location just off the main street ok

the pool was nice. nice views. great location. very good wifi. room cleaners - very flexible.

also i was pleasantly surprised by the gym

my family also really enjoyed spending time in the gym

good gym

they even allowed me access to their gym shower off-hours because i flew

no residents bar once it is closed

super clean, comfortable, fantastic location, full kitchen, great shower

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

well equipped kitchen and

it was perfect, location, items in apartment/kitchen, bedrooms, bathroom

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

this time we used the spa

the bar at the top is beautiful with a great view over the guggenheim

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh produce

ile there was a sign to order more via room service, if feels like an effort to phone down for such small items)

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

bar could have stayed open longer

nice room, great restaurant and bar with wonderful balcony

lovely bar terrace where we sat later and had sundowners

service, room, breakfast, restaurant and bar and location

the wifi is a bit slow and unstable.

slow wifi, old furniture

wifi in the room was not consistent, really poor

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

could not connect chromecast to wifi so unable to watch netflix, amazon, etc

free wifi

once again another pleasant room, private bathroom, off street parking, free wifi, breakfast included, dogs accepted at no additional cost

good parking good breakfast the host was fantastic the service was excellent the wifi is good bar with swimming pool 5 minutes walk away, food was great and well priced 2 burgers

room, private bathroom, off street parking, close to motorway routes, pleasant owner, free wifi, breakfast included

wifi was a little bit hit and miss, but this is to be expected in a rural location

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

also, there was the bonus of an ev charger in the hotel car park

eventually discovered a bar that

there was a bar where pastries and sandwiches could be bought, but there should be more choice

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

close to bars, restaurants, and shops

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

good place, clean good wifi, room is clean.

secure parking onsite

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

gated and safe parking in front of the house

kitchen facilities good, secure location, comfortable bed

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

great pool and outside bar area

from the receptionists to the kitchen to the bar excellent team work

everything, staff, location, pool! perfect pit stop before our ferry home

bar and restaurant on site

only slight negative was lack of shade around the pool.

seating at bar table uncomfortable for evening meal

friendly staff, breakfast was good and the bed was very comfy.

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

parking is also excellent (and free) provided you get there earlier enough

location, clean, staff very friendly and helpful. breakfast great selection.

parking space in nearby garage - essential if you have car

easy access, secure parking, comfortable with all we needed

parking was included in the price

early check in; nice bathroom

easy to find. comfortable. great bar area with lovely inexpensive food and drink.

location for travelling, fantastic bar and cafeteria

loved the bar and the staff.

the location is great but the best part is the bar and the food they serve there.

at back of hotel and there was someone sleeping between cars in the car park in the morning

ferry brought our two dogs with us , staff were lovely , room was perfect , lovely atmosphere in bar , will definitely come

breakfast average.

location, value for money, secure parking and the breakfast.

supermarkets nearby if you need them will definitely use again but won't take the breakfast

would have preferred the main restaurant to be open, but we did receive a nice bar snack served by a very helpful bartender

excellent staff. immaculately clean. great bed and ample breakfast. excellent value for money.

the breakfast was fantastic

easy to find , breakfast excellent , staff great , restaurant nearby good food and cheap

there was a good cheap bar and restaurant opposite

excellent location, good simple breakfast. friendly staff

bit short of kitchen utensils

kitchen was really underequipped- it was basically unusable in some regards with basic things not

great park for walking our dog close by and really handy having a small kitchen after a long days drive

is a bit of wear and tear in the decoration and kitchen utensils

sized apartment for the price, lovely to have a proper living room and full-sized kitchen

breakfast quite basic. wifi not very stable

wifi works well

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

good wifi

excellent wifi

the restaurant and the bar area are ok

reason i chose it but they wanted 27 per person for a timed access to it as it was a separate spa and gym and not included with the

we decided to have room service

we did not go to the spa, as our time was limited, nor did we order room service

we ordered room service for dinner, it took quite a while but the food was delicious

thout password) worked though i had to go back down and ask about it

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

wifi worked properly

wifi good

the wifi

no food available when we arrived 8pm (ish) and bar also closed so nowhere to sit with friends

the guest should be informed of opening hours bar and restaurant.

can be a bit noisy outside from the bar but with closed windows not an issue

the bar was outside and a lovely place to while away

bar next door was pretty good though

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

bar & restaurant in building, so all convenient

no food or bar facilities, closed down

the bar was lively

allowed us early check in.

we chose also because of the ev charging and secure parking

there was good parking & ev charger available for use

bathroom was excellent, bed comfortable, great wifi, aircon, fridge, nespresso machine

we showed a strong wifi signal but had little or no connection to the outside world

secure wifi connections are not accessible with my company laptop

good wifi, close to town and the room was very comfortable

the speed of the wifi could be improved.

friendly staff, wifi, interior of public zones