another surprise was breakfast, which is simple but very tasty

we didn't have dinner there, but breakfast was fantastic

breakfast was good and staff very helpful.

breakfast was basic but sufficient

breakfast was excellent

great to have a kitchen and cooking facilities, there is plenty of equipment for making simple meals

nice view and swimming pool and very friendly staff

the room had a little kitchenette and there was also a shared kitchen that you could use if you wanted to prepare a more

only complaint i have is that the dishcloths and sponge at the kitchen sink were not fresh and not at all nice

known it was extra, we would have gone to the grocery store and picked up our own supplies as the kitchen was well-equipped

breakfast was great, dinner was good too and so reasonably priced

the restaurant was large, clean and the food was excellent, big breakfast the next morning, parking for my motorbike

breakfast is included and served in the restaurant

the restaurant was large, clean and the food was excellent, big breakfast the next morning, parking for my motorbike

did not have breakfast, we asked for an early breakfast and agreed to have it at 0730 but there was no one there

wifi is a bit poor - so bare that in mind if you rely heavily on it

free wifi

the wifi was slow or did not work at all

good wifi

we had breakfast, which was fine

i loved the countryside, the spa is little but nice and i loved the artic treatment.

breakfast excellent with a good choice of fare

could never get the wifi to work for us

blanket as it happens frequently in spain) bathroom - large, enough space to put your toiletries wifi ok staff - nice and helpfull, we have got a map and directions to the points of interest

there was no wifi; but, he was on his laptop

good size bedroom and bathroom. very comfortable bed. parking. nice breakfast.

a bar to buy coffee

excellent breakfast and good wifi

- breakfast included, but could be better :) - no glasses/cups and kettle in the room

parking

+ own garage + good breakfast + quiet location

breakfast substantial

the breakfast was delicious at a reasonable price of 8€

only thing that would improve it is if there was a decent coffee making facility post breakfast

great breakfast. very comfortable hotel, cool and quirky decor.

continental breakfast was good with lots of choice

good breakfast, nice staff, good location near the central bus station

tea / coffee in room insufficient wifi poor

good wifi

quality of the wifi is very bad.

the wifi coverage was inadequate in the room

a short walk to the guggenheim museum in one direction and the old town bar district in the other

clean, comfortable, good wifi, as would expect from this class of hotel

good wifi

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

massive

i loved that they had a gym and 24/7 bar

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

24-hour bar and gym availability

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

hotel well located, not far from the old town and city centre. small but equipped gym.

also, i found the wifi to be very slow and almost unusable at points so i am happy that i wasn't working during my

parking and wifi availability and also the location. plus staff friendliness.

staff- very professional and polite, very clean room, good quality wifi, very handy and close to the center, large and secure parking

the wifi wasn t very reliable.

wifi could better

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

noise at night from the bar near by

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

above the bar it was a little noisy but not too late

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

90 to park car 16hrs no bar or coffee very basic breakfast

was very noisey a there is a bar across the road which people partied at until 3am

bar across the road was very friendly and breakfast was good there

clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

more variety at breakfast however i was satisfied. no orange juice on 2 mornings.

also breakfast was plentisome, fresh and very good selection of products

staff were really friendly and helpful, very clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

ate in the bar rather than having to eat in the room with

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

breakfast super! wifi too difficult to use.

difficult to connect to wifi, horrible bad speed.

it is not posible wifi connection

there was no room service menu in the room and no wifi instructions

some facilities and better wifi connection

wifi didn't work.

trendy work location for a digital nomad with great wifi and lounge facilities to work from

intermittent wifi. prices in the bar were very high.

wifi signal was very poor the first two days and we had a small delay in our check in time

wifi was not always working

we enjoyed the reasonably priced breakfast with a nice choice of sweet and savory foods, and various drinks

couldn’t fault it, breakfast had a great selection, very fresh

the staff at reception, so friendly and helpful( i’m so sorry that i can’t name them all) the bar staff andoni, jonatan,alex hope that i don’t forget anyone

clean great breakfast lovely staff

arrived early and were delighted and grateful to be allowed an early check in

skybar & pool a fabulous place to sit after a day of touring about

roof top pool a great addition

the food was super and the spa was great to start the day before breakfast

extremely comfy and large bed. staff were friendly and helpful. gym was pleasant.

for breakfast room and gym was out of that section and a flight of stairs down

somehow, even the breakfast is first rate

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

the boutique hotel feels really new and clean, with a breakfast great, and overall a lovely feel

breakfast wonderful, the whole experience at this hotel was first class, 5 star

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you’ll ever

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

fi)

helpful staff, very good free wifi, good breakfast, spacy room

wifi was very poor and if you wanted better you had to pay

asking 10 eur extra for better quality wifi is exaggerated

wifi is either free and extremely slow or paid

the wifi worked perfectly too

wifi cut out at times which was hard when we had t do unexpected work calls.

nice staff and good wifi, you can easily do video

wifi was

decent wifi. comfortable bed.

wifi wasn t great - especially when working and trying to do zoom call etc

wifi was rather slow. no ice cube machine on floor level.

patchy wifi inconsistent ac

wifi was not the best

wifi was perfect - and the staff were very helpful and very flexible

enjoy some free freshly cut coffee at the waiting room while scroling our emails with the free wifi

safe available and good and fast wifi

good location, helpful staff, clean, good wifi, comfortable bed. would stay again.

excellent staff, efficient air conditioning and wifi

facilities smell like new. strong wifi signal. location! hotel security.

wifi was free and stable

wifi was not reliable on the mobile phone, but on the laptop it was really good

wifi is a little slow for my tastes although not bad

wifi was inaccessible in our room so we had to go to the foyer, though friends on the same floor

the free wifi was slow and streaming only worked when downloading a movie.

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

big fan of the late check

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

wifi is blocking certain network services without giving you upfront or during usage a warning

wifi wasn t working

i had to work for a while and the wifi was good

wifi was a bit sporadic

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

lovely staff who gave us an early check in and fab restaurant/bar

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

the addition of the bar next door for a lovely breakfast was also fabulous

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

the bar is also great

free wifi not enough for work. teams meetings breaking up

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

wifi works well

the gym was small but adequate for a short trip

instructing how to call reception, there was no brochure in the room about facilities, menu for room service

ac, wifi and black out blinds all worked perfectly

room, location, wifi

the pool was nice. nice views. great location. very good wifi. room cleaners - very flexible.

wifi works fine

wifi in the room is abominable

wifi worked really well and they're was a nice playground right down the street for the kids

the location, cleanliness, good wifi and spacious

playground nearby if your kids are bored

the apartment had a fully equip equipped kitchen including coffee, cooking oil, salt, pepper, sugar, etc

wifi worked really well and they're was a nice playground right down the street for the kids

the old town is right across the street check in time is 12pm no early check in

strong wifi

gym could have been better equipped. spa relatively expensive.

gym could have been better equipped. spa relatively expensive.

the honesty bar was a great idea

we had requested an early check in and were pleasantly surprised to have a room ready when we arrived quite early

wifi was free, but weak, for emails okay

free wifi, free coffee service

the wifi doesn t work very well.

ovided detailed directions

wifi a bit intermittent but no real problem.

a modern chain hotel it s not acceptable that our entire 2 nights stay was without wifi

good wifi, tv with international channels

working free wifi and power plugs on both

big clean rooms, convenient spot close to grand via and the old city, great wifi.

room was comfortable, wifi worked, staff very friendly and helpful

wifi was slow

slow wifi

staff were so helpful sorting out the wifi

terrible wifi. continous disconnecting.

wifi is weak and unreliable

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

super clean, comfortable, fantastic location, full kitchen, great shower

very kind to ring and say room was ready for early check in

full kitchen with sink, microwave, kettle, fridge, dishwasher

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh produce

location, gym and roof top bar. room and facilities good. v quiet inner room

room was gorgeous. breakfast was very tasty. cocktails were amazing.

the breakfast also served from this area was the best we had in our travels throughout spain and

it's small hotel with no restaurant, bar only

whole experience from early check in, car parking which was essential and sub-basement

very nice staff, comfortable beds, very clean and modern . bar open 24h

small bar and lounge area

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

chairs in the bar area could have been more comfortable

kids where very disappointed they couldn't swim

only suggestion for improvement would be a heated pool

beds, quiet and clean room, helpful staff, nice view at swimming pool, amazing swimming pool with friendly

beautiful hotel, beautiful pool

take breakfast but the buffet looked plentiful

breakfast was good plenty of variety and fresh.

drinks at the bar were quite expensive.

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

friendly staff, easy check in, adequate evening meal, good breakfast, quiet, comfortable and only a 10 minute drive to the ferry port

bar could have stayed open longer

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

the bar and the terrace has a nice view on the nervion river

nice room, great restaurant and bar with wonderful balcony

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

junior suite perfect for a family (two kids)

nice hotel at the river. pretty close to the old town, nice gym

the bar shut at 10.30 pm and we would have liked to stay later

also i was pleasantly surprised by the gym

so the only thing i'll say is that the gym was unavailable

unable to connect to wifi

wifi in the room was not consistent, really poor

slow wifi, old furniture

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came to the room to help me

wifi wasnt working real well, also parking wasnt included

it contained kitchen, separate shower

did not expect all the kitchen facilities but great

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

it had a great small gym and i felt that overall it was clean and very comfortable

also, there was the bonus of an ev charger in the hotel car park

easy access, secure parking, comfortable with all we needed

parking was included in the price

parking space in nearby garage - essential if you have car

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

had trouble connecting to their wifi and even the very helpful reception staff could not get it to work, the in the morning hey

smart tv couldn t connect to wifi so you can t see netflix or any of the other platforms

wifi, tv , cleaning every day and nice staff

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

the bar was lively

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

several things: - wifi didn't reach our room and because they were out of space

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

waited at the bar for ages for a drink but gave up and went to bed

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

breakfast was very good

clean, excellent breakfast

breakfast selection was very good

good selection of food for the continental breakfast

breakfast was a small buffet but nice quality food

good wifi

secure parking. room had a balcony. good wifi signal. close to ferry port.

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

wifi was good and easy to access

the location on the river was very good and the wifi worked very well.

hotel location, cleaning wifi

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

wifi was not good enough to support streaming or downloading tv shows

the hotel wifi was fast and everything worked well

good secure disabled parking, free wifi throughout and nice dog walking round about

free wi-fi and free parking

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

friendly bar with snack food available

cafeteria and hotel bar closes early

basic bar area

the room and bar facilities.

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

early check in; nice bathroom

& wifi didn't work

room was well laid out, modern, modern tv and great wifi

room was excellent and superb wifi connection

restaurant food was incredible as was breakfast

lively bar/restaurant with good bar menu

wifi wants great but that s ok for the level of all other services

wifi worked properly

wifi good

the wifi

thout password) worked though i had to go back down and ask about it

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

good wifi

wifi not working in the morning.

the beds were comfortable and wifi strong

breakfast quite basic. wifi not very stable

location is good - near the port, in which restaurants and bars are located

location, bedroom, bar ..free parking

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

also late check out 12:00 which a big bonus

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

friendly, efficient staff. comfy, clean room. free bus shuttle from/to airport. breakfast.

free shuttle service, room was ok, however smart tv would be appreciated, especially for a small kids

very uncomfortable with little kids

great location, close to the airport with free shuttle service.

sofa and bar area

the shuttle picked me up at the airport within 10 minutes of calling

, the only thing it's missing is a small bar for a refreshing post flight beer

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

location to the airport, shuttle perfectly arranged, just a few minutes waiting, super clean hotel, very calm, despite close

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

excellent choice at breakfast

staff, breakfast and facilities

we travelled with two kids and two doggies

the room was comfortable and very nice for my kids (they slept in a bunk bed that they loved)

exceptional location helpful staff excellent breakfast

great atmosphere in the bar and restaurant

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

allowed early check in

maybe in the height of the season, the bar nside the hotel would be open

beautiful sea and beach views. great bar downstairs, open until excellent staff.

the staff were very helpful and friendly and we enjoyed the bar setting

were not allowed to play a game of golf unless you have a golfing licence

was a very comfortable golf hotel with ample parking which was outside and easily accessible

no minibar; pool ceiling a bit dilapidated

i would prefer to have the view of nature instead if golf course.

once again another pleasant room, private bathroom, off street parking, free wifi, breakfast included, dogs accepted at no additional cost

good parking good breakfast the host was fantastic the service was excellent the wifi is good bar with swimming pool 5 minutes walk away, food was great and well priced 2 burgers

free wifi

room, private bathroom, off street parking, close to motorway routes, pleasant owner, free wifi, breakfast included

wifi was a little bit hit and miss, but this is to be expected in a rural location

breakfast as far as fruits could have been a bit more varied, and there was no wine in the honesty

come back and will stay at bastian to explore the area (perhaps better in the summer to enjoy the pool

we enjoyed the pool - plenty of sun loungers

the accommodation is excellent and the breakfast was very good

the owners are very helpfull and the good breakfast is each morning served by the most friendly staff members who have a lot of tips to visit