easy access, secure parking, comfortable with all we needed

parking was included in the price

parking space in nearby garage - essential if you have car

the bar was lively

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

bar and restaurant on site

everything in the room was nice, the play area is excellent for kids.

no children's menu/not much for kids to eat

beds, quiet and clean room, helpful staff, nice view at swimming pool, amazing swimming pool with friendly

the swimming pool was in big demand as the temperature was in the 30's

the breakfast was from a wide variety and delicious

breakfast great, dog friendly hotel

not to forget, this ibis is located just across the road from a shopping center with kids center in it

take breakfast but the buffet looked plentiful

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

several things: - wifi didn't reach our room and because they were out of space

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

waited at the bar for ages for a drink but gave up and went to bed

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

also, there was the bonus of an ev charger in the hotel car park

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

high-speed wifi very nice personnell complimentary coffee machine in the

secure parking. room had a balcony. good wifi signal. close to ferry port.

the location on the river was very good and the wifi worked very well.

good wifi

cafeteria and hotel bar closes early

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

good restaurant & bar food. close to airport

friendly bar with snack food available

temperature a little too high and a soap bar would be great in the bathroom

& wifi didn't work

room was well laid out, modern, modern tv and great wifi

room was excellent and superb wifi connection

t pricey by spanish standards) meals in the cafeteria

is very hard to find something to improve but if i have to do it - breakfast bufet could have better yogurt and cereals selection and better fruit for those who do

the hotel wifi was fast and everything worked well

wifi was not good enough to support streaming or downloading tv shows

good secure disabled parking, free wifi throughout and nice dog walking round about

hotel location, cleaning wifi

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

location, bedroom, bar ..free parking

also late check out 12:00 which a big bonus

location is good - near the port, in which restaurants and bars are located

very relaxed atmosphere for what is quite a busy bar area

excellent breakfast and good wifi

basic clean room ,good continental breakfast,nice staff,easy parking,nice restaurant next door

the breakfast was outstanding with a large selection of bread, meats, pastries and more

breakfast substantial

underground car parking and nice walks around area

breakfast super! wifi too difficult to use.

there was no room service menu in the room and no wifi instructions

wifi

some facilities and better wifi connection

wifi could be better

ac, wifi and black out blinds all worked perfectly

wifi in the room is abominable

room, location, wifi

wifi works fine

wifi was impeccable, room was very clean, staff was welcoming, recommended

en though pretty much

the shower, and slow internet connection

fi)

- excellent breakfast - good wifi - gym was ok - free water in the

wifi is either free and extremely slow or paid

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

had trouble connecting to their wifi and even the very helpful reception staff could not get it to work, the in the morning hey

wifi, tv , cleaning every day and nice staff

good wifi signal

very handy for bilbao ferry port. strong wifi. clean budget hotel.

a notable feature, not often found in many hotels, was the fully equipped gym with professional fitness equipment

plenty of restaurants and bars around to have breakfast or dinners

the staff were friendly and professional and the gym was super

arrived early and were delighted and grateful to be allowed an early check in

hotel bar has very limited opening times.

breakfast was a small buffet but nice quality food

clean, excellent breakfast

good selection of food for the continental breakfast

breakfast selection was very good

big choice of continental breakfast

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

wifi

clean, comfortable, good wifi, as would expect from this class of hotel

massive

wifi was not the best

the wifi was terrible

wifi was rather slow. no ice cube machine on floor level.

patchy wifi inconsistent ac

wifi was fast and reliable

strong wifi

we enjoyed self service trust type bar

location and view honesty bar relaxing

the gym could be bigger. prefer a softer bed.

ur it yourself + write down what you had) in the beautiful lobby after our baby fell asleep

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

awesome location, friendly staff, smelled really good, great gym, great products

location, decor, hotel art/design, rooms,staff spa & gym

breakfast was perfect, especially the guggenheim museum view

the bar at the top is beautiful with a great view over the guggenheim

only thing that would improve it is if there was a decent coffee making facility post breakfast

the staff were excellent as was the breakfast

good breakfast, nice staff, good location near the central bus station

continental breakfast was good with lots of choice

breakfast was very good although lots of tapas bars nearby

well equipped kitchen and

it was perfect, location, items in apartment/kitchen, bedrooms, bathroom

full kitchen with sink, microwave, kettle, fridge, dishwasher

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

the kitchen was quite well stocked with dishes/plates etc

wifi was free, but weak, for emails okay

proper wifi and air conditioning were great

free wifi, free coffee service

the wifi doesn t work very well.

room was comfortable, wifi worked, and tv had an english channel

terrace with views of the beach and sound of waves, breakfast was delicious and staff were super helpful, bandinka organised 2 lovely bikes to explore

breakfast is a little expensive

also breakfast does not start until 7

the breakfast is very good there.

staff, breakfast and facilities

service, room, breakfast, restaurant and bar and location

nice room, great restaurant and bar with wonderful balcony

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

garage parking was expensive but included ev charging

tea / coffee in room insufficient wifi poor

good wifi

the wifi coverage was inadequate in the room

quality of the wifi is very bad.

breakfast brunch was worth it for each day

big room. good bathroom. good wifi. nice bedding. good location for shopping and restaurants.

trendy work location for a digital nomad with great wifi and lounge facilities to work from

wifi was not always working

intermittent wifi. prices in the bar were very high.

wifi didn't work.

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

maybe in the height of the season, the bar nside the hotel would be open

coffee was however available at the bar and on demand

great atmosphere in the bar and restaurant

allowed early check in

wifi very

wifi was inaccessible in our room so we had to go to the foyer, though friends on the same floor

staff were all excellent, wifi some of the best i ve had in a hotel for a long time

wifi is a little slow for my tastes although not bad

v slow wifi.

slow wifi, old furniture

wifi wasnt working real well, also parking wasnt included

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came to the room to help me

internet wifi was unreliable and slow

unable to connect to wifi

junior suite perfect for a family (two kids)

good gym

nice hotel at the river. pretty close to the old town, nice gym

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

great value and a well equipped gym too

big clean rooms, convenient spot close to grand via and the old city, great wifi.

working free wifi and power plugs on both

good wifi, tv with international channels

maybe wifi could be better, it is important for foreign guests

free wifi

amazing buffet breakfast with everything you could want

24hr reception and bar area an big advantage

also breakfast was plentisome, fresh and very good selection of products

ate in the bar rather than having to eat in the room with

bar at reception open nonstop

facilities smell like new. strong wifi signal. location! hotel security.

safe available and good and fast wifi

enjoy some free freshly cut coffee at the waiting room while scroling our emails with the free wifi

plenty of sockets, fast wifi

wifi was spotty or not working at all in the room

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

i had to work for a while and the wifi was good

to 120mbps)

wifi wasn t working

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

90 to park car 16hrs no bar or coffee very basic breakfast

above the bar it was a little noisy but not too late

bar across the road was very friendly and breakfast was good there

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

nothing else, no bar or food facility

noise at night from the bar near by

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

wifi works well

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

free wifi not enough for work. teams meetings breaking up

great rooms and lovely rooftop bar and restaurant

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

the lack of bar service.

very nice staff, comfortable beds, very clean and modern . bar open 24h

the staff very helpfull, there is a bar open 24h highly recommended

it's small hotel with no restaurant, bar only

there was no wine in the bar the first night, but then they

love the gym

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

did not have time to try gym but it seemed nice

the breakfast and lounge area were beautiful and it even had a very well equipped gym

the old town is right across the street check in time is 12pm no early check in

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

wifi was

nice staff and good wifi, you can easily do video

the wifi worked perfectly too

wifi cut out at times which was hard when we had t do unexpected work calls.

decent wifi. comfortable bed.

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

one minus - the small bedrooms are not made for two adults

the hotel is fabulous which includes a lovely outdoor swimming pool, spa facilities and fitness center

well equipped little gym and spa

roof top pool a great addition

not much you could do but the pool and sky bar was a bit limited in size

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

lovely staff who gave us an early check in and fab restaurant/bar

great location. fabulous friendly staff. great bar & restaurant next door.

big fan of the late check

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

breakfast wonderful, the whole experience at this hotel was first class, 5 star

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

also the prices at their bar were very high

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

wifi worked really well and they're was a nice playground right down the street for the kids

the location, cleanliness, good wifi and spacious

kitchen fully equipped

playground nearby if your kids are bored

near facilities even a playground for the kids

the wifi was also very poor

slow wifi

wifi was slow

staff were so helpful sorting out the wifi

great place! the only thing is the wifi was unstable and really slow

private parking, comfortable bed, decent size room for family with two kids, great customer

were a party of 4, 2 adults and 2 kids and the room is a bit tight for such a group, however we managed ourselves pretty well for

shuttle service to and from the bilbao airport, comfortable rooms, wonderful hot breakfast included

great breakfast too

my kids would've appreciated internet tv. ;)

beautiful, well priced and location. free shuttle from and to the airport. staff was fantastic

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

the shuttle picked me up at the airport within 10 minutes of calling

location close to airport with a free shuttle.

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

i coulnt open up the lock door from the room through the app, neither connect wifi

parking and wifi availability and also the location. plus staff friendliness.

hotel, large clean comfortable room, good wifi

also, i found the wifi to be very slow and almost unusable at points so i am happy that i wasn't working during my

the wifi wasn t very reliable.

great little solo stay, gym and facilities were great.

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

did not expect all the kitchen facilities but great

good little kitchen

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

the only thing i can say is that the pool slide isn't there anymore and was replaced by a shower, maybe update the pool photos

the pool was lovely as well

pool

pool not available, but present on photos

pool gardens fact that it was very very dog friendly . house location

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful reception and bar staff free airport transit

helpful receptionists and bar staff

excellent. just loud music from bar opposite.

wifi was bad. there is a metro nearby but its not fully available during the evening.

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

location close to the beach and close to bilbao. parking. good advice wrt to restaurants;

easy free parking in the guest house car park or on the street

there was a small car park and more parking just in front of the house and the metro stop into bilbao is only 5 minutes walk from the

wifi wants great but that s ok for the level of all other services

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

wifi worked properly

wifi good

thout password) worked though i had to go back down and ask about it

great wifi signal for the teenagers

place will definitely be back lovely service clean delicious breakfast clean spa perfect

the spa was only available for one hour

spa we booked was very good and staff were lovely

great vegan lunches, the spa was wonderful, morning yoga and my kids loved the skate paths

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

early check in; nice bathroom

parking and wifi as published

excellent wifi

good wifi

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

wifi works well

swimming pool and usual amenities the surrounding gardens/ landscape are very nice there is golf terrain for those who play golf the superior room was spacious and clean the bed was huge and

was fabulous loved every minute from the scenery overlooking the golf course to the restaurant and it’s food, the staff were all friendly and helpful only a few

no minibar; pool ceiling a bit dilapidated

great pool ,fun golfing ,comfy bed ,good food , beautiful location lovely view and room

it would even have been nicer if there would have been an outdoor pool instead of internal one.

wifi was really slow in the rooms (but good in the lobby) (+) wifi was ok although patchy in my room (-)wifi dropping out (-)we had problems with our wifi connection (-)wifi in my room did not work at all, but worked perfectly in the cafe area (-)no wifi in the rooms! (+)nice location, modern room with big tv and good wifi connection. (-) the wifi was bad, most of the time not working (-) the wifi worked in our room for one night and the rest of the week it only worked downstairs in the bar

lively bar but no noise in rooms

the hotel unfortunately didn't have a restaurant, only bar and snacks

parking was great, my room was the furthest from the bar so i was not disturbed

the bar is a little disappointing

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

parking was free and convenient

stylish and minimalist decor with a lovely pool in the middle of nature with amazing staff

kitchen equipped with all the basics, and all were usable

come back and will stay at bastian to explore the area (perhaps better in the summer to enjoy the pool

modern and very comfortable apartment with 2 decks, beautiful views and great pool

breakfast was lovely, with delicious local products and eggs, omelette and pancakes to order

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

large & clean swiming pool

beautiful, green location with a lovely pool, amazing rooms

the rooms were very comfortable and the pool and garden is very nice

the pool with a view and free wifi added to our comfort

no frills option, very clean and friendly good bar and restaurant attached quiet at

the staff in the bar were so kind and helpful

the man said it's a truck stop but the rooms are clean and comfortable, the bar is very busy but good price for food and drinks and a good price for the room

great atmosphere in the bar and a choice of breakfast goodies

very helpful staff, busy bar attached. great value for money

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

there is a little bar around the corner

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

has a nice cold pool to refresh after a long walk

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

wanted to use the pool, but we needed a swimming cap and flip-flops

the pool was amazing and the location too.