breakfast was a good quality

breakfast is a little expensive

the room was comfortable and very nice for my kids (they slept in a bunk bed that they loved)

was 12,5€ extra pax and 7) for kids

terrace with views of the beach and sound of waves, breakfast was delicious and staff were super helpful, bandinka organised 2 lovely bikes to explore

allowed early check in

felipe at the bar was friendly and professional

coffee was however available at the bar and on demand

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

location is good - near the port, in which restaurants and bars are located

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

location, bedroom, bar ..free parking

also late check out 12:00 which a big bonus

room was excellent and superb wifi connection

room was well laid out, modern, modern tv and great wifi

& wifi didn't work

good facilities inc bar & brasserie style restaurant. very comfortable bed. excellent staff.

had room service as we were tired superb food and pleasant

wifi was not good enough to support streaming or downloading tv shows

good secure disabled parking, free wifi throughout and nice dog walking round about

the hotel wifi was fast and everything worked well

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

hotel location, cleaning wifi

secure parking. room had a balcony. good wifi signal. close to ferry port.

high-speed wifi very nice personnell complimentary coffee machine in the

good wifi

the location on the river was very good and the wifi worked very well.

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

good selection of food for the continental breakfast

clean, excellent breakfast

breakfast was very good

big choice of continental breakfast

breakfast selection was very good

the bar was lively

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

wifi was bad. there is a metro nearby but its not fully available during the evening.

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

be a great place to stay when wanting to visit bilbao and avoid the high hotel prices and car parking problems

parking inside and outside the property is nice

easy free parking in the guest house car park or on the street

the spa was only available for one hour

place will definitely be back lovely service clean delicious breakfast clean spa perfect

the spa was closed due to maintenance and there was no morning yoga

spa we booked was very good and staff were lovely

terrible acoustics in the dining room, like a swimming pool

great wifi signal for the teenagers

had trouble connecting to their wifi and even the very helpful reception staff could not get it to work, the in the morning hey

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

very handy for bilbao ferry port. strong wifi. clean budget hotel.

good wifi signal

wifi, tv , cleaning every day and nice staff

wifi was really slow in the rooms (but good in the lobby) (+) wifi was ok although patchy in my room (-)wifi dropping out (-)we had problems with our wifi connection (-)wifi in my room did not work at all, but worked perfectly in the cafe area (-)no wifi in the rooms! (+)nice location, modern room with big tv and good wifi connection. (-) the wifi was bad, most of the time not working (-) the wifi worked in our room for one night and the rest of the week it only worked downstairs in the bar

great location, easy parking, wonderful staff at reception

the bar is a little disappointing

the food, coffee and bar were great, lovely relaxed atmosphere

limited on site parking although public parking nearby

easy access, secure parking, comfortable with all we needed

parking was included in the price

parking space in nearby garage - essential if you have car

breakfast was superb with lots of choice available

location, clean, staff very friendly and helpful. breakfast great selection.

breakfast great, dog friendly hotel

friendly staff, easy check in, adequate evening meal, good breakfast, quiet, comfortable and only a 10 minute drive to the ferry port

it also has a good bar and food service

the bar staff were helpful and we had an enjoyable evening meal

the pool is a great addition along with the bar and terrace

beds, quiet and clean room, helpful staff, nice view at swimming pool, amazing swimming pool with friendly

pool, the rooms

swimming pool as a bonus

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

temperature a little too high and a soap bar would be great in the bathroom

basic bar area

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

the room and bar facilities.

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

several things: - wifi didn't reach our room and because they were out of space

waited at the bar for ages for a drink but gave up and went to bed

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

the only thing i can say is that the pool slide isn't there anymore and was replaced by a shower, maybe update the pool photos

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

pool

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

large yard with swimming pool, a lovely view, quiet

also, there was the bonus of an ev charger in the hotel car park

excellent breakfast and good wifi

the breakfast was outstanding with a large selection of bread, meats, pastries and more

very friendly and good price. garage parking for motorbikes.

breakfast good

- breakfast included, but could be better :) - no glasses/cups and kettle in the room

difficult to connect to wifi, horrible bad speed.

wifi could be better

no habia wifi por averia

wifi

it is not posible wifi connection

the pool was nice. nice views. great location. very good wifi. room cleaners - very flexible.

ac, wifi and black out blinds all worked perfectly

wifi in the room is abominable

wifi was not working/available at all in the hotel during our stay.

wifi was impeccable, room was very clean, staff was welcoming, recommended

- excellent breakfast - good wifi - gym was ok - free water in the

the shower, and slow internet connection

near the guggenheim the breakfast was super wifi was fast cause we were there on a sunday, street parking was

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

excellent wifi

great breakfast too

shuttle service to and from the bilbao airport, comfortable rooms, wonderful hot breakfast included

free shuttle service, room was ok, however smart tv would be appreciated, especially for a small kids

comfortable room breakfast box for early departure greatly appreciated good shuttle serbice

clean room, comfortable beds, breakfast opens at 5am

beautiful, well priced and location. free shuttle from and to the airport. staff was fantastic

i also liked the free shuttle service

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

could be richer, was missing a bar where you can have a small bite

location to the airport, shuttle perfectly arranged, just a few minutes waiting, super clean hotel, very calm, despite close

arrived early and were delighted and grateful to be allowed an early check in

location, breakfast and parking

kids being sick and fighting in the streets outside from 4am until 7am

the staff was very helpful especially they helped us for early check in

the staff were friendly and professional and the gym was super

wifi was perfect - and the staff were very helpful and very flexible

the wifi was terrible

wifi was fast and reliable

wifi wasn t great - especially when working and trying to do zoom call etc

wifi was slow for us and the pillows could have been better

strong wifi

the gym could be bigger. prefer a softer bed.

very expensive, no in house options for lunch or dinner, except for a very limited room service

the breakfast was varied and delicious

amenities than some places- no coffee machines or mini fridges in the room, no pool or gym, but the price reflects that and is a great value to be in the heart of

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

room, spatious and comfortable location is perfect rooftop wonderfull great gym and

the gym was amazing and the breakfast/view of the guggenheim in the morning was worth the trip alone

ile there was a sign to order more via room service, if feels like an effort to phone down for such small items)

the breakfast also served from this area was the best we had in our travels throughout spain and

massive

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

wifi

clean, comfortable, good wifi, as would expect from this class of hotel

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

the kitchen was quite well stocked with dishes/plates etc

the kitchen is really just a corner. not setup for any real cooking.

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

full kitchen with sink, microwave, kettle, fridge, dishwasher

ntral

ovided detailed directions

free wifi, free coffee service

room was comfortable, wifi worked, and tv had an english channel

wifi was free, but weak, for emails okay

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

the bar and the terrace has a nice view on the nervion river

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

lovely bar terrace where we sat later and had sundowners

wifi wasnt working real well, also parking wasnt included

internet wifi was unreliable and slow

slow wifi, old furniture

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

wifi in the room was not consistent, really poor

good breakfast. too dark in room suggest white paint

good breakfast, nice staff, good location near the central bus station

the breakfast was delicious at a reasonable price of 8€

continental breakfast was good with lots of choice

great breakfast. very comfortable hotel, cool and quirky decor.

big room. good bathroom. good wifi. nice bedding. good location for shopping and restaurants.

wifi signal was very poor the first two days and we had a small delay in our check in time

wifi didn't work.

limited reach of wifi

intermittent wifi. prices in the bar were very high.

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

also i was pleasantly surprised by the gym

it has a small gym and sauna

wifi connection was strong and reliable

wifi was not reliable on the mobile phone, but on the laptop it was really good

wifi is a little slow for my tastes although not bad

wifi was free and stable

v slow wifi.

quality of the wifi is very bad.

the wifi coverage was inadequate in the room

tea / coffee in room insufficient wifi poor

good wifi

and the gym nearby was included and definitely has exceeded my expectations

maybe wifi could be better, it is important for foreign guests

a modern chain hotel it s not acceptable that our entire 2 nights stay was without wifi

big clean rooms, convenient spot close to grand via and the old city, great wifi.

good wifi, tv with international channels

working free wifi and power plugs on both

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

there is staff 24/7 and a bar with snacks

very nice staff, comfortable beds, very clean and modern . bar open 24h

small bar and lounge area

it's small hotel with no restaurant, bar only

th free)

facilities smell like new. strong wifi signal. location! hotel security.

excellent staff, efficient air conditioning and wifi

comfortable large bed and pillows, excellent wifi

good location, helpful staff, clean, good wifi, comfortable bed. would stay again.

the wifi worked well

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

wifi wasn t working

to 120mbps)

breakfast was great

amazing buffet breakfast with everything you could want

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

bar at reception open nonstop

cleanliness, staff was very welcoming and friendly, and breakfast was great.

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

wifi works well

free wifi not enough for work. teams meetings breaking up

pool not open

breakfast

above the bar it was a little noisy but not too late

90 to park car 16hrs no bar or coffee very basic breakfast

was very noisey a there is a bar across the road which people partied at until 3am

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

nothing else, no bar or food facility

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

noise at night from the bar near by

the old town is right across the street check in time is 12pm no early check in

24-hour bar and gym availability

did not have time to try gym but it seemed nice

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

bed room ac the shower breakfast was amazing. the fact that it had a gym

love the gym

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

wifi was

wifi cut out at times which was hard when we had t do unexpected work calls.

nice staff and good wifi, you can easily do video

decent wifi. comfortable bed.

the wifi worked perfectly too

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

great location. fabulous friendly staff. great bar & restaurant next door.

the bar is also great

hotel bar is lovely, and used by locals too

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

location was great for seeing all the sites of interest, hotel clean , beds comfy and rooftop pool a lovely bonus with a great view

the pool, gym, and spa are amazing

not much you could do but the pool and sky bar was a bit limited in size

the food was super and the spa was great to start the day before breakfast

big fan of the late check

the man said it's a truck stop but the rooms are clean and comfortable, the bar is very busy but good price for food and drinks and a good price for the room

very helpful staff, busy bar attached. great value for money

location was just off the camino and a good break if walking from bilbao this a local bar / hotel and did the job

only possible complaint food not served either in bar or restaurant till 8.30pm.

great atmosphere in the bar and a choice of breakfast goodies

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

my expectations for breakfast were a bit low given the size of the hotel and am happy to say i was so very wrong

breakfast wonderful, the whole experience at this hotel was first class, 5 star

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

the grounds and building were lovely. great bar and restaurant and the view was amazing

seamless access to driving range & golf course

the staff were very helpful and friendly and we enjoyed the bar setting

), beautiful interior, super warm and great pool area (excellent for kids), terrific tasty breakfast with quick refill of

palace in the middle of of a golf course conveniently located close to the airport with a very good

the location, cleanliness, good wifi and spacious

wifi worked really well and they're was a nice playground right down the street for the kids

near facilities even a playground for the kids

wifi worked really well and they're was a nice playground right down the street for the kids

the apartment had a fully equip equipped kitchen including coffee, cooking oil, salt, pepper, sugar, etc

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

wifi was slow

the wifi was also very poor

wifi is weak and unreliable

fast and easy wifi

wifi only worked in the lobby, not the bedrooms

wifi worked properly

the wifi

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

wifi good

wifi wants great but that s ok for the level of all other services

very clean. comfortable. small kitchen

good little kitchen

great little solo stay, gym and facilities were great.

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

wifi could better

also, i found the wifi to be very slow and almost unusable at points so i am happy that i wasn't working during my

wifi signal could have been better as it failed at some point, but they said they would look into

i coulnt open up the lock door from the room through the app, neither connect wifi

hotel, large clean comfortable room, good wifi

but there's no restaurants around to have dinner (although the room has a nice and well equipped kitchenette to prepare something simple)

breakfast as far as fruits could have been a bit more varied, and there was no wine in the honesty

the kitchen has everything you might need

beautiful hotel with really nice swimming pool very good breakfasts and a helpful staff

stylish and minimalist decor with a lovely pool in the middle of nature with amazing staff

parking and wifi as published

the beds were comfortable and wifi strong

excellent wifi

good wifi

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

early check in; nice bathroom

the pool with a view and free wifi added to our comfort

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

large & clean swiming pool

beautiful, green location with a lovely pool, amazing rooms

the rooms were very comfortable and the pool and garden is very nice

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

has a nice cold pool to refresh after a long walk

wanted to use the pool, but we needed a swimming cap and flip-flops

the pool was amazing and the location too.

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

wifi speed in our end-of-the-hallway room.

wifi good

wifi signal low and sometimes no signal in my room.

wifi scratchy and buffering too much at certain times

the wifi in the room was slow.

breakfast very good and plentiful. excellent shower and effective aircon

breakfast amazing

didn't have breakfast. but did have free coffee. excellent.

breakfast was buffet style with various options, and for the price we paid for the night was

modern, immaculately clean, basement parking, breakfast available - and excellent staff