he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

wifi worked properly

wifi good

thout password) worked though i had to go back down and ask about it

wifi wants great but that s ok for the level of all other services

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

wifi not working in the morning.

the beds were comfortable and wifi strong

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

parking and wifi as published

breakfast quite basic. wifi not very stable

early check in; nice bathroom

restaurant or bar on site, there is a small one attached to the hotel right beside it

location for the airport with a great shuttle service

bar and breakfast available

location close to airport with a free shuttle.

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

comfortable room breakfast box for early departure greatly appreciated good shuttle serbice

early breakfast was delicious and abundant

were a party of 4, 2 adults and 2 kids and the room is a bit tight for such a group, however we managed ourselves pretty well for

shuttle service to and from the bilbao airport, comfortable rooms, wonderful hot breakfast included

very uncomfortable with little kids

free wi-fi and free parking

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

nice lunch & dinner, professional restaurant staff, large room, beautiful terrasse and flowers, kids

the grounds and building were lovely. great bar and restaurant and the view was amazing

was fabulous loved every minute from the scenery overlooking the golf course to the restaurant and it’s food, the staff were all friendly and helpful only a few

great to be able to bring dogs into bar and restaurant with you

very nice hotel, beautiful decoration, relaxing environnement, good food, nice swimming pool.

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

did not expect all the kitchen facilities but great

facilities like laundry room and gym

it contained kitchen, separate shower

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

room was not big but just perfect and cozy with all the facilities you would need, including kitchen

loved the room, swimming pool and breakfast

very nice breakfast

breakfast was delicious

the kitchen in the room

breakfast was lovely, with delicious local products and eggs, omelette and pancakes to order

the parking costs additional 20.- per day. the wifi network was almost unusable.

wifi was slow

wifi is weak and unreliable

slow wifi

great place! the only thing is the wifi was unstable and really slow

very nice staff, comfortable beds, very clean and modern . bar open 24h

the lack of bar service.

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

the gym was not available during our stay

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

the bar shut at 10.30 pm and we would have liked to stay later

also i was pleasantly surprised by the gym

nice hotel at the river. pretty close to the old town, nice gym

wifi wasnt working real well, also parking wasnt included

internet wifi was unreliable and slow

the wifi is a bit slow and unstable.

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came to the room to help me

wifi worked really well and they're was a nice playground right down the street for the kids

the location, cleanliness, good wifi and spacious

kitchen fully equipped

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

playground nearby if your kids are bored

bar could have stayed open longer

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

the bar and the terrace has a nice view on the nervion river

nice room, great restaurant and bar with wonderful balcony

service, room, breakfast, restaurant and bar and location

nice room, great wifi reception

big clean rooms, convenient spot close to grand via and the old city, great wifi.

the wifi was very slow

a modern chain hotel it s not acceptable that our entire 2 nights stay was without wifi

maybe wifi could be better, it is important for foreign guests

the bar is also great

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

lovely staff who gave us an early check in and fab restaurant/bar

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

the old town is right across the street check in time is 12pm no early check in

several things: - wifi didn't reach our room and because they were out of space

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

big fan of the late check

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

wifi works well

free wifi not enough for work. teams meetings breaking up

also highly recommend booking the spa service, the staff was very attentive and professional

the restaurant was closed on the sunday evening but we managed to get room service

super clean, comfortable, fantastic location, full kitchen, great shower

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

full kitchen with sink, microwave, kettle, fridge, dishwasher

very kind to ring and say room was ready for early check in

the kitchen is really just a corner. not setup for any real cooking.

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

however, prices at the bar, for room service and for breakfast were ridiculous

location, gym and roof top bar. room and facilities good. v quiet inner room

we loved breakfast on the terrace

the location is perfect, comfiest beds, staff is very professional, brand new facilities

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

ovided detailed directions

nice room amenities such as mini bar, toiletries, and super fast wifi

free wifi, free coffee service

wifi a bit intermittent but no real problem.

location spacious, clean comfortable room and bathroom fast wifi, excellent a/c, mini fridge very friendly and helpful staff

the room and bar facilities.

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

has a nice tapas bar to fill any of your needs during the day

cafeteria and hotel bar closes early

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

wifi is blocking certain network services without giving you upfront or during usage a warning

wifi was a bit sporadic

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

also good wifi

wifi cut out at times which was hard when we had t do unexpected work calls.

the wifi worked perfectly too

decent wifi. comfortable bed.

nice staff and good wifi, you can easily do video

wifi was

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

breakfast was exceptional

was brilliant, bar area was lovely, staff were amazing

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

strong wifi

cute spa set up and good looking gym even though i didn't use it

in the hotel is gym 24/7 and wellness and spa

amenities than some places- no coffee machines or mini fridges in the room, no pool or gym, but the price reflects that and is a great value to be in the heart of

cute spa set up and good looking gym even though i didn't use it

gym is great as well, staff is friendly

great gym and spa facilities and fantastic breakfast

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

the food was super and the spa was great to start the day before breakfast

the gym, the entrance, the spa

plenty of sockets, fast wifi

good location, helpful staff, clean, good wifi, comfortable bed. would stay again.

th free)

spacious room. great breakfast. great wifi.

excellent staff, efficient air conditioning and wifi

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

wifi was free and stable

v slow wifi.

wifi is a little slow for my tastes although not bad

wifi very

wifi connection was strong and reliable

also, there was the bonus of an ev charger in the hotel car park

also, i found the wifi to be very slow and almost unusable at points so i am happy that i wasn't working during my

wifi could better

interney wifi. .a little erratic.

the wifi wasn t very reliable.

i coulnt open up the lock door from the room through the app, neither connect wifi

the pool was nice. nice views. great location. very good wifi. room cleaners - very flexible.

wifi in the room is abominable

wifi was impeccable, room was very clean, staff was welcoming, recommended

room, location, wifi

good wifi, clean room and helpful staff, location just off the main street ok

wifi not secure.

wifi signal was very poor the first two days and we had a small delay in our check in time

big room. good bathroom. good wifi. nice bedding. good location for shopping and restaurants.

intermittent wifi. prices in the bar were very high.

couldn t connect to wifi from our room

location and excellent breakfast

bar at reception open nonstop

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

great location in the city center. very good breakfast with wide choice of food.

the breakfast was

wifi wasn t great - especially when working and trying to do zoom call etc

the wifi was terrible

patchy wifi inconsistent ac

wifi was slow for us and the pillows could have been better

wifi was not the best

above the bar it was a little noisy but not too late

90 to park car 16hrs no bar or coffee very basic breakfast

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

was very noisey a there is a bar across the road which people partied at until 3am

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

noise at night from the bar near by

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

nothing else, no bar or food facility

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

excellent wifi

helpful staff, very good free wifi, good breakfast, spacy room

en though pretty much

wifi is either free and extremely slow or paid

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

24-hour bar and gym availability

hotel well located, not far from the old town and city centre. small but equipped gym.

i loved that they had a gym and 24/7 bar

the gym is fantastic

had emailed about early check in due to an early flight with a child

very good breakfast, friendly and helpful staff, clean and comfortable room, quick check in

clean great breakfast lovely staff

great gym and work space

excellent bar staff and delicious chocolate cake

the only thing i can say is that the pool slide isn't there anymore and was replaced by a shower, maybe update the pool photos

pool

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

pool gardens fact that it was very very dog friendly . house location

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace, another huge covered terrace, a lot of other places with couches and tv

wifi could be better

difficult to connect to wifi, horrible bad speed.

breakfast super! wifi too difficult to use.

no habia wifi por averia

some facilities and better wifi connection

good wifi

quality of the wifi is very bad.

the wifi coverage was inadequate in the room

tea / coffee in room insufficient wifi poor

room service food

good wifi

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

wifi

massive

good breakfast. too dark in room suggest white paint

only thing that would improve it is if there was a decent coffee making facility post breakfast

great breakfast. very comfortable hotel, cool and quirky decor.

the breakfast was delicious at a reasonable price of 8€

the staff were excellent as was the breakfast

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

large & clean swiming pool

the rooms were very comfortable and the pool and garden is very nice

the pool with a view and free wifi added to our comfort

beautiful, green location with a lovely pool, amazing rooms

parking space in nearby garage - essential if you have car

easy access, secure parking, comfortable with all we needed

parking was included in the price

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

bar & restaurant in building, so all convenient

no food or bar facilities, closed down

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

the bar was lively

there is a little bar around the corner

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

sitting by the pool was also lovely, and the staff were fantastic

2 girls on the bar superb personalities

beds, quiet and clean room, helpful staff, nice view at swimming pool, amazing swimming pool with friendly

great pool and outside bar area

everything in the room was nice, the play area is excellent for kids.

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

take breakfast but the buffet looked plentiful

the bar and good were great both in choices and prices, the food quality was very good

breakfast was good plenty of variety and fresh.

breakfast was superb with lots of choice available

location, bedroom, bar ..free parking

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

also late check out 12:00 which a big bonus

location is good - near the port, in which restaurants and bars are located

& wifi didn't work

room was well laid out, modern, modern tv and great wifi

room was excellent and superb wifi connection

location, nice room with comfortable amenities, very friendly staff, easy on-site parking, lively bar and courtyard seating area

how to get round on the metro and helped with cabs, overall this is a great place to stay, lovely bar downstairs as well

the location on the river was very good and the wifi worked very well.

secure parking. room had a balcony. good wifi signal. close to ferry port.

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

high-speed wifi very nice personnell complimentary coffee machine in the

good wifi

excellent breakfast and good wifi

breakfast substantial

parking

free parking on premises

good breakfast

exceptional location helpful staff excellent breakfast

breakfast is a little expensive

terrace with views of the beach and sound of waves, breakfast was delicious and staff were super helpful, bandinka organised 2 lovely bikes to explore

staff, breakfast and facilities

staff, loved the deco and the room, bed very comfy, bathroom beautiful with massage shower, breakfast good with lots of

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

allowed early check in

maybe in the height of the season, the bar nside the hotel would be open

coffee was however available at the bar and on demand

felipe at the bar was friendly and professional

hotel location, cleaning wifi

the hotel wifi was fast and everything worked well

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

wifi was not good enough to support streaming or downloading tv shows

good secure disabled parking, free wifi throughout and nice dog walking round about

great wifi signal for the teenagers

wifi was bad. there is a metro nearby but its not fully available during the evening.

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

all very clean and comfortable. amazing views, easy parking and great location

parking inside and outside the property is nice

be a great place to stay when wanting to visit bilbao and avoid the high hotel prices and car parking problems

breakfast was good

breakfast was a small buffet but nice quality food

breakfast selection was very good

breakfast was very good

the breakfast contained a very good selection that should suit all tastes

there was a bar where pastries and sandwiches could be bought, but there should be more choice

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

close to bars, restaurants, and shops

eventually discovered a bar that

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

the building was nice , looks like newly built, the restaurant , the swimming pool sauna .

the spa was only available for one hour

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

the spa was closed due to maintenance and there was no morning yoga

terrible acoustics in the dining room, like a swimming pool

smart tv couldn t connect to wifi so you can t see netflix or any of the other platforms

had trouble connecting to their wifi and even the very helpful reception staff could not get it to work, the in the morning hey

wifi, tv , cleaning every day and nice staff

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

good wifi signal

wifi was really slow in the rooms (but good in the lobby) (+) wifi was ok although patchy in my room (-)wifi dropping out (-)we had problems with our wifi connection (-)wifi in my room did not work at all, but worked perfectly in the cafe area (-)no wifi in the rooms! (+)nice location, modern room with big tv and good wifi connection. (-) the wifi was bad, most of the time not working (-) the wifi worked in our room for one night and the rest of the week it only worked downstairs in the bar

plenty of parking and 1 minute from the

the bar is a little disappointing

the hotel unfortunately didn't have a restaurant, only bar and snacks

lively bar but no noise in rooms