breakfast was good and the freshly squeezed orange juice was

breakfast very good and plentiful. excellent shower and effective aircon

breakfast was buffet style with various options, and for the price we paid for the night was

breakfast was basic but good

modern, immaculately clean, basement parking, breakfast available - and excellent staff

the wifi in the room was slow.

wifi scratchy and buffering too much at certain times

wifi speed in our end-of-the-hallway room.

the wifi could be better.

in both cases, a large room with all facilities of this class of hotel, clean, comfy, good wifi

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

the pool was amazing and the location too.

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

wanted to use the pool, but we needed a swimming cap and flip-flops

has a nice cold pool to refresh after a long walk

no frills option, very clean and friendly good bar and restaurant attached quiet at

there is a bar and restaurant in the hotel, and the food was great

very helpful staff, busy bar attached. great value for money

location was just off the camino and a good break if walking from bilbao this a local bar / hotel and did the job

great atmosphere in the bar and a choice of breakfast goodies

clean, beautiful and excellent breakfast.

breakfast was good

the breakfast contained a very good selection that should suit all tastes

good parking facilities good continental breakfast included in the price

good selection of food for the continental breakfast

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

smart tv couldn t connect to wifi so you can t see netflix or any of the other platforms

wifi, tv , cleaning every day and nice staff

had trouble connecting to their wifi and even the very helpful reception staff could not get it to work, the in the morning hey

wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my

hotel location, cleaning wifi

wifi was not good enough to support streaming or downloading tv shows

the hotel wifi was fast and everything worked well

good secure disabled parking, free wifi throughout and nice dog walking round about

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

coffee was however available at the bar and on demand

maybe in the height of the season, the bar nside the hotel would be open

great atmosphere in the bar and restaurant

allowed early check in

we travelled with two kids and two doggies

breakfast was lovely but as we didn't want the full works we didn't have it everyday as it cost 12

also breakfast does not start until 7

was 12,5€ extra pax and 7) for kids

staff, loved the deco and the room, bed very comfy, bathroom beautiful with massage shower, breakfast good with lots of

good wifi

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

wifi was good and easy to access

the location on the river was very good and the wifi worked very well.

secure parking. room had a balcony. good wifi signal. close to ferry port.

wifi in the room at all, staff overworked and consequently quite rude very noisy, what a

wifi not functioning, no attempt to get it fixed

the staff were friendly and despite the global wifi meltdown checked us in efficiently

poor breakfast and poor wifi

old fashion room. no wifi in the room. very expensive room, not worth the price.

& wifi didn't work

room was excellent and superb wifi connection

room was well laid out, modern, modern tv and great wifi

the room was also a nice size with a well stocked mini bar and large marble tiled bathroom

t pricey by spanish standards) meals in the cafeteria

ce to have smart tv in the room, but netflix

good wifi

the wifi is not very good. the check-in is impersonal.

things which took the points down - wifi not working almost at all, kept disconnecting

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

very relaxed atmosphere for what is quite a busy bar area

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

location, bedroom, bar ..free parking

also late check out 12:00 which a big bonus

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

the spa is just a swimming pool and a sauna , and to access booking is needed and is 20

the spa was only available for one hour

terrible acoustics in the dining room, like a swimming pool

spa we booked was very good and staff were lovely

excellent breakfast very pleasant garden. maria was very pleasant and made us feel at home.

breakfast tray in garden was judged perfectly location next to sea great quiet street parking good

great location on the camino; wonderful breakfast; fast laundry service.

maybeca little more light in the bar/sitting area for breakfast time.

breakfast is croissants, pastries, yoghurt, and an assortment of jams and pate, etc

wifi was bad. there is a metro nearby but its not fully available during the evening.

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

parking inside and outside the property is nice

there was a small car park and more parking just in front of the house and the metro stop into bilbao is only 5 minutes walk from the

easy free parking in the guest house car park or on the street

i also liked the small breakfast buffet and the dinner i had

great , rooms lovely but for price expected bar fridge , tea / coffee in room and more complementary toiletries

good location. nice bar area. staff friendly.

very good breakfast choice including fresh fruit, cold meats, cheese, croissants etc

didn't try the bar or restaurant but looked lively

wifi was really slow in the rooms (but good in the lobby) (+) wifi was ok although patchy in my room (-)wifi dropping out (-)we had problems with our wifi connection (-)wifi in my room did not work at all, but worked perfectly in the cafe area (-)no wifi in the rooms! (+)nice location, modern room with big tv and good wifi connection. (-) the wifi was bad, most of the time not working (-) the wifi worked in our room for one night and the rest of the week it only worked downstairs in the bar

good, excellent location for the beach and surfing, good bar and garden, overlooking the bay, friendly staff

great location, easy parking, wonderful staff at reception

even if is it's close to the parking

hotel car park was 6 for a secure over all day/ night parking

drink too expensive. people not using bar as prices too dear

breakfast was good plenty of variety and fresh.

parking is also excellent (and free) provided you get there earlier enough

breakfast was very good and a very good verity of food items both continental and english

take breakfast but the buffet looked plentiful

great wifi signal for the teenagers

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

no food or bar facilities, closed down

the bar was lively

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

bar & restaurant in building, so all convenient

excellent breakfast and good wifi

basic clean room ,good continental breakfast,nice staff,easy parking,nice restaurant next door

underground car parking and nice walks around area

- breakfast included, but could be better :) - no glasses/cups and kettle in the room

+ own garage + good breakfast + quiet location

the bar staff were helpful and we had an enjoyable evening meal

everything in the room was nice, the play area is excellent for kids.

we had a great time when our sons visited with the grandchildren in the bar and the kids room

the swimming pool was in big demand as the temperature was in the 30's

bar and restaurant on site

location, pool area

spa and pool closed

had the buffet dinner which was cheap and cheerful the breakfast was more than adequate

the spa is small but clean and comfortable

the top terrace has a great view but still need to maintenance on structures and pool since itn expose to the close beaches

easy access, secure parking, comfortable with all we needed

parking was included in the price

parking space in nearby garage - essential if you have car

the beds are good breakfast very good very clean good wifi good free parking

wifi is not working during my stay.

lovely room with comfortable bed, great shower and good wifi

wifi in this particular room was poor

rueda sorted out the wifi for us for onward bookings in

hotel and to the covid-19 restrictions, but it seemed to have a variety of them

activities - the indoor pool was small but warm and great for our kids to play in as it was so quiet there was no-one else

the facilities are very nice with an indoor pool, small gym, an outdoor shower area

d of may)

door swimming pool and sauna)

also, there was the bonus of an ev charger in the hotel car park

wifi

there was no room service menu in the room and no wifi instructions

it is not posible wifi connection

breakfast super! wifi too difficult to use.

some facilities and better wifi connection

good wifi

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

wifi

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

clean, comfortable, good wifi, as would expect from this class of hotel

at is for 2023 absolute joke to pay for wifi)

the shower, and slow internet connection

wifi was very poor and if you wanted better you had to pay

asking 10 eur extra for better quality wifi is exaggerated

helpful staff, very good free wifi, good breakfast, spacy room

wifi was not working/available at all in the hotel during our stay.

good wifi, clean room and helpful staff, location just off the main street ok

the pool was nice. nice views. great location. very good wifi. room cleaners - very flexible.

ac, wifi and black out blinds all worked perfectly

wifi works fine

location, breakfast and parking

the breakfast was really good too

our kids loved the breakfast

couldn’t fault it, breakfast had a great selection, very fresh

plenty of restaurants and bars around to have breakfast or dinners

continental breakfast was good with lots of choice

only thing that would improve it is if there was a decent coffee making facility post breakfast

breakfast was very good although lots of tapas bars nearby

the breakfast was delicious at a reasonable price of 8€

the staff were excellent as was the breakfast

wifi was not the best

patchy wifi inconsistent ac

wifi wasn t great - especially when working and trying to do zoom call etc

wifi was slow for us and the pillows could have been better

wifi was perfect - and the staff were very helpful and very flexible

tea / coffee in room insufficient wifi poor

the wifi coverage was inadequate in the room

good wifi

quality of the wifi is very bad.

breakfast was great with a big choice beautifully presented

strong wifi

room exceptional .breakfast good .location good

a bigger gym

facility is well-maintained and breakfast was excellent

the location and the staff were fantastic! i also appreciated that there was room service.

and we asked for smaller pillows and and for a wifi signal booster, and we had it immediately

wifi not secure.

wifi didn't work.

limited reach of wifi

big room. good bathroom. good wifi. nice bedding. good location for shopping and restaurants.

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

pictures of the guggenheim and the flower puppy from the balcony part of the restaurant at breakfast

from the breakfast to the sympathy of the staff, from the great and modern decoration to the comfort of the

in addition charge 4 eur for each room service

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety of

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

super clean, comfortable, fantastic location, full kitchen, great shower

it was perfect, location, items in apartment/kitchen, bedrooms, bathroom

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

very kind to ring and say room was ready for early check in

ntral

ovided detailed directions

wifi a bit intermittent but no real problem.

big bed, big tv, optimal wifi

the wifi doesn t work very well.

wifi was not reliable on the mobile phone, but on the laptop it was really good

wifi very

the free wifi was slow and streaming only worked when downloading a movie.

v slow wifi.

com didn't say wifi is available throughout the hotel

lovely bar terrace where we sat later and had sundowners

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

bar could have stayed open longer

nice room, great restaurant and bar with wonderful balcony

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

amazing buffet breakfast with everything you could want

clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

with small kids it would have been reassuring to know in advance

bar at reception open nonstop

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

the wifi is a bit slow and unstable.

could not connect chromecast to wifi so unable to watch netflix, amazon, etc

wifi in the room was not consistent, really poor

unable to connect to wifi

above the bar it was a little noisy but not too late

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

90 to park car 16hrs no bar or coffee very basic breakfast

bar across the road was very friendly and breakfast was good there

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

nothing else, no bar or food facility

did not have time to try gym but it seemed nice

the gym is fantastic

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

the hotel offers a small gym as well

the breakfast and lounge area were beautiful and it even had a very well equipped gym

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

the bar shut at 10.30 pm and we would have liked to stay later

junior suite perfect for a family (two kids)

the gym was not available during our stay

so the only thing i'll say is that the gym was unavailable

enjoy some free freshly cut coffee at the waiting room while scroling our emails with the free wifi

plenty of sockets, fast wifi

excellent staff, efficient air conditioning and wifi

th free)

wifi was spotty or not working at all in the room

a modern chain hotel it s not acceptable that our entire 2 nights stay was without wifi

big clean rooms, convenient spot close to grand via and the old city, great wifi.

maybe wifi could be better, it is important for foreign guests

nice room, great wifi reception

the wifi was very slow

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

bright and clean room and bathroom with very fast wifi

i had to work for a while and the wifi was good

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

also good wifi

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

free wifi not enough for work. teams meetings breaking up

wifi works well

staff were very helpful snd the rooftop bar was a lovely place to relax

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

small bar and lounge area

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

there is staff 24/7 and a bar with snacks

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

the old town is right across the street check in time is 12pm no early check in

the wifi worked perfectly too

wifi cut out at times which was hard when we had t do unexpected work calls.

wifi was

decent wifi. comfortable bed.

nice staff and good wifi, you can easily do video

wouldn t call it an indoor pool) and rooftop pool and bar which were not

no bar service after 9pm

the gym, the entrance, the spa

pool was not heated. so water temperature was very cold.

pool was very shallow so not for swimming in

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

lovely staff who gave us an early check in and fab restaurant/bar

great location. fabulous friendly staff. great bar & restaurant next door.

the bar is also great

the addition of the bar next door for a lovely breakfast was also fabulous

big fan of the late check

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

the boutique hotel feels really new and clean, with a breakfast great, and overall a lovely feel

breakfast wonderful, the whole experience at this hotel was first class, 5 star

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

breakfast was exceptional

the breakfast is fantastic

the location, cleanliness, good wifi and spacious

wifi worked really well and they're was a nice playground right down the street for the kids

wifi worked really well and they're was a nice playground right down the street for the kids

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

near facilities even a playground for the kids

terrible wifi. continous disconnecting.

the parking costs additional 20.- per day. the wifi network was almost unusable.

wifi is weak and unreliable

great place! the only thing is the wifi was unstable and really slow

staff were so helpful sorting out the wifi

wifi signal could have been better as it failed at some point, but they said they would look into

also, i found the wifi to be very slow and almost unusable at points so i am happy that i wasn't working during my

i coulnt open up the lock door from the room through the app, neither connect wifi

parking and wifi availability and also the location. plus staff friendliness.

wifi was a bit flaky, sometimes ok, sometimes pretty bad

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

the room has a kitchen enough to nourish yourself if you stay in, a sufficient bathroom and the most important –

interconnecting single rooms with own en-suite and shared kitchen (not used) washing and drying machines available

great little solo stay, gym and facilities were great.

it had a great small gym and i felt that overall it was clean and very comfortable