no minibar; pool ceiling a bit dilapidated

tooo many kids and very loud at the bar

plenty of space large room and bathroom free parking pool golf fitness close to airport

were not allowed to play a game of golf unless you have a golfing licence

the staff were very helpful and friendly and we enjoyed the bar setting

come back and will stay at bastian to explore the area (perhaps better in the summer to enjoy the pool

the breakfast was excellent, the pool was great — everything was just perfect

very nice breakfast

the owners are very helpfull and the good breakfast is each morning served by the most friendly staff members who have a lot of tips to visit

beautiful hotel with really nice swimming pool very good breakfasts and a helpful staff

free shuttle service even as early as 5

restaurant or bar on site, there is a small one attached to the hotel right beside it

location close to airport with a free shuttle.

, the only thing it's missing is a small bar for a refreshing post flight beer

bar and breakfast available

arrived late and staff very accommodating. breakfast was good too and bed very comfy.

bar services very flriendly

early morning shuttle to the airport was quick and efficient

we stayed in a family room and the roll out beds for the kids could have been a bit comfier.

great breakfast too

thout password) worked though i had to go back down and ask about it

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

wifi good

wifi worked properly

wifi wants great but that s ok for the level of all other services

helpful receptionists and bar staff

no breakfast buffet restaurant, only a spanish style bar

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

helpful reception and bar staff free airport transit

excellent. just loud music from bar opposite.

good wifi

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

parking and wifi as published

wifi works well

breakfast quite basic. wifi not very stable

early check in; nice bathroom

the only thing i can say is that the pool slide isn't there anymore and was replaced by a shower, maybe update the pool photos

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

nice garden and pool. close to bilbao. bathroom brand new and clean.

pool not available, but present on photos

pool gardens fact that it was very very dog friendly . house location

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

the pool with a view and free wifi added to our comfort

large & clean swiming pool

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the rooms were very comfortable and the pool and garden is very nice

beautiful, green location with a lovely pool, amazing rooms

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

cafeteria and hotel bar closes early

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

temperature a little too high and a soap bar would be great in the bathroom

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

several things: - wifi didn't reach our room and because they were out of space

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

waited at the bar for ages for a drink but gave up and went to bed

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

room was exceptionally clean and comfortable, blind on windows and fully equipped kitchen in room

did not expect all the kitchen facilities but great

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

interconnecting single rooms with own en-suite and shared kitchen (not used) washing and drying machines available

gym equipment could be improved, and one night the guests next door sat outside talking until 3 am,

unable to connect to wifi

the wifi is a bit slow and unstable.

wifi wasnt working real well, also parking wasnt included

could not connect chromecast to wifi so unable to watch netflix, amazon, etc

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came to the room to help me

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

junior suite perfect for a family (two kids)

it has a small gym and sauna

the bar shut at 10.30 pm and we would have liked to stay later

nice hotel at the river. pretty close to the old town, nice gym

whole experience from early check in, car parking which was essential and sub-basement

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

small bar and lounge area

the staff very helpfull, there is a bar open 24h highly recommended

it's small hotel with no restaurant, bar only

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

service, room, breakfast, restaurant and bar and location

the bar and the terrace has a nice view on the nervion river

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

the wifi was also very poor

fast and easy wifi

wifi is weak and unreliable

great place! the only thing is the wifi was unstable and really slow

wifi only worked in the lobby, not the bedrooms

also, there was the bonus of an ev charger in the hotel car park

the wifi was very slow

good wifi, tv with international channels

big clean rooms, convenient spot close to grand via and the old city, great wifi.

working free wifi and power plugs on both

free wifi

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

very kind to ring and say room was ready for early check in

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

well equipped kitchen and

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety of

the gym was amazing and the breakfast/view of the guggenheim in the morning was worth the trip alone

spa was not easy to reach, warm red wine at the bar

rooftop bar has a great view but could be made more cool with nicer lighting and ambience

the location, cleanliness, good wifi and spacious

wifi worked really well and they're was a nice playground right down the street for the kids

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

kitchen fully equipped

the apartment had a fully equip equipped kitchen including coffee, cooking oil, salt, pepper, sugar, etc

the old town is right across the street check in time is 12pm no early check in

nice room amenities such as mini bar, toiletries, and super fast wifi

location spacious, clean comfortable room and bathroom fast wifi, excellent a/c, mini fridge very friendly and helpful staff

ovided detailed directions

squeaking clean & comfy, great bed, adequate storage space, safety box in the room, unlimited wifi allowed streaming, very efficient aircon, good sound insulation from the street noise

big bed, big tv, optimal wifi

the bar is also great

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

lovely staff who gave us an early check in and fab restaurant/bar

the addition of the bar next door for a lovely breakfast was also fabulous

great location. fabulous friendly staff. great bar & restaurant next door.

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

free wifi not enough for work. teams meetings breaking up

wifi works well

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

originally we planned to use the pool and gym, however, the pool was very small and as the gym was in the basement with no natural light it

no one answers the ring for room service / house keeping

strong wifi

no coffee machine - only instant coffee gym tiny

fantastic location and views friendly staff beautiful room and the spa was great

location and view honesty bar relaxing

in the hotel is gym 24/7 and wellness and spa

big fan of the late check

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

wifi was a bit sporadic

wifi wasn t working

to 120mbps)

wifi is blocking certain network services without giving you upfront or during usage a warning

also good wifi

the wifi worked perfectly too

wifi cut out at times which was hard when we had t do unexpected work calls.

decent wifi. comfortable bed.

nice staff and good wifi, you can easily do video

wifi was

excellent staff, efficient air conditioning and wifi

facilities smell like new. strong wifi signal. location! hotel security.

enjoy some free freshly cut coffee at the waiting room while scroling our emails with the free wifi

nice bed. perfekt wifi.

th free)

good wifi, clean room and helpful staff, location just off the main street ok

the pool was nice. nice views. great location. very good wifi. room cleaners - very flexible.

wifi in the room is abominable

wifi works fine

wifi was not working/available at all in the hotel during our stay.

wifi very

wifi was inaccessible in our room so we had to go to the foyer, though friends on the same floor

wifi connection was strong and reliable

wifi is a little slow for my tastes although not bad

v slow wifi.

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

my expectations for breakfast were a bit low given the size of the hotel and am happy to say i was so very wrong

❓bar did not serve a glass of cava

the rooftop pool area needs a bar close by to serve drinks.

the pool, gym, and spa are amazing

wouldn t call it an indoor pool) and rooftop pool and bar which were not

hotel was wonderful, complete peace, i liked the pool, the bar located next to it and most of all i liked the

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

perfect location for a city break on the river by the old town with good facilities including a gym, indoor jacuzzi

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

the wifi was terrible

wifi was slow for us and the pillows could have been better

wifi was not the best

patchy wifi inconsistent ac

wifi was fast and reliable

wifi signal was very poor the first two days and we had a small delay in our check in time

wifi was not always working

intermittent wifi. prices in the bar were very high.

trendy work location for a digital nomad with great wifi and lounge facilities to work from

wifi didn't work.

at is for 2023 absolute joke to pay for wifi)

near the guggenheim the breakfast was super wifi was fast cause we were there on a sunday, street parking was

wifi was very poor and if you wanted better you had to pay

asking 10 eur extra for better quality wifi is exaggerated

- excellent breakfast - good wifi - gym was ok - free water in the

delicious & generous breakfast

posh & executive feel that was really nice for the kids to also experience

clean great breakfast lovely staff

the staff were friendly and professional and the gym was super

we enjoyed the reasonably priced breakfast with a nice choice of sweet and savory foods, and various drinks

breakfast was a very good surprise, good variety including gluten free options

location and excellent breakfast

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

staff were really friendly and helpful, very clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

24hr reception and bar area an big advantage

was very noisey a there is a bar across the road which people partied at until 3am

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

above the bar it was a little noisy but not too late

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

90 to park car 16hrs no bar or coffee very basic breakfast

wifi signal could have been better as it failed at some point, but they said they would look into

parking and wifi availability and also the location. plus staff friendliness.

i coulnt open up the lock door from the room through the app, neither connect wifi

also, i found the wifi to be very slow and almost unusable at points so i am happy that i wasn't working during my

hotel, large clean comfortable room, good wifi

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

noise at night from the bar near by

nothing else, no bar or food facility

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

no habia wifi por averia

wifi could be better

there was no room service menu in the room and no wifi instructions

some facilities and better wifi connection

wifi

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

did not have time to try gym but it seemed nice

really had to search to find something negative however one night i ordered a burger in the bar & it wasn’t cooked enough so i didn’t eat it

i loved that they had a gym and 24/7 bar

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

there is a little bar around the corner

good wifi

tea / coffee in room insufficient wifi poor

the wifi coverage was inadequate in the room

quality of the wifi is very bad.

breakfast brunch was worth it for each day

good wifi

massive

clean, comfortable, good wifi, as would expect from this class of hotel

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

the staff were excellent as was the breakfast

continental breakfast was good with lots of choice

breakfast was very good although lots of tapas bars nearby

the breakfast was delicious at a reasonable price of 8€

lots of lovely fresh ingredients for a lovely filling breakfast

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

parking space in nearby garage - essential if you have car

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

no food or bar facilities, closed down

the bar was lively

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

bar & restaurant in building, so all convenient

easy access, secure parking, comfortable with all we needed

parking was included in the price

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

very relaxed atmosphere for what is quite a busy bar area

location, bedroom, bar ..free parking

also late check out 12:00 which a big bonus

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

great wifi signal for the teenagers

we had a great time when our sons visited with the grandchildren in the bar and the kids room

perfect for families; my kids enjoyed the playroom

only suggestion for improvement would be a heated pool

sitting by the pool was also lovely, and the staff were fantastic

beautiful hotel, beautiful pool

room was well laid out, modern, modern tv and great wifi

& wifi didn't work

room was excellent and superb wifi connection

location, nice room with comfortable amenities, very friendly staff, easy on-site parking, lively bar and courtyard seating area

is very hard to find something to improve but if i have to do it - breakfast bufet could have better yogurt and cereals selection and better fruit for those who do

good breakfast , nice room ,great view

excellent choice at breakfast

we travelled with two kids and two doggies

was 12,5€ extra pax and 7) for kids

the breakfast is very good there.

wifi was bad. there is a metro nearby but its not fully available during the evening.

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

be a great place to stay when wanting to visit bilbao and avoid the high hotel prices and car parking problems

parking inside and outside the property is nice

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

felipe at the bar was friendly and professional

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

allowed early check in

coffee was however available at the bar and on demand

beautiful sea and beach views. great bar downstairs, open until excellent staff.

breakfast great, dog friendly hotel

take breakfast but the buffet looked plentiful

rooms, good shower, good breakfast with late check out

drink too expensive. people not using bar as prices too dear

breakfast was superb with lots of choice available

high-speed wifi very nice personnell complimentary coffee machine in the

wifi was good and easy to access

secure parking. room had a balcony. good wifi signal. close to ferry port.

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

good wifi

great vegan lunches, the spa was wonderful, morning yoga and my kids loved the skate paths

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

the building was nice , looks like newly built, the restaurant , the swimming pool sauna .

the spa was only available for one hour

place will definitely be back lovely service clean delicious breakfast clean spa perfect

wifi was really slow in the rooms (but good in the lobby) (+) wifi was ok although patchy in my room (-)wifi dropping out (-)we had problems with our wifi connection (-)wifi in my room did not work at all, but worked perfectly in the cafe area (-)no wifi in the rooms! (+)nice location, modern room with big tv and good wifi connection. (-) the wifi was bad, most of the time not working (-) the wifi worked in our room for one night and the rest of the week it only worked downstairs in the bar

good, excellent location for the beach and surfing, good bar and garden, overlooking the bay, friendly staff

great location, easy parking, wonderful staff at reception

plenty of parking and 1 minute from the

i slept well every night

hotel location, cleaning wifi

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

wifi was not good enough to support streaming or downloading tv shows

good secure disabled parking, free wifi throughout and nice dog walking round about

the hotel wifi was fast and everything worked well

excellent breakfast and good wifi

the breakfast was outstanding with a large selection of bread, meats, pastries and more

there is parking under the hotel and a lift

breakfast good

was clean as was the bathroom, bed was comfortable, not a huge choice for the continental breakfast

breakfast selection was very good

the breakfast contained a very good selection that should suit all tastes

good parking facilities good continental breakfast included in the price

breakfast was a small buffet but nice quality food

breakfast was very good

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the hotel