the bar was lively

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

high-speed wifi very nice personnell complimentary coffee machine in the

secure parking. room had a balcony. good wifi signal. close to ferry port.

good wifi

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

wifi was good and easy to access

breakfast was good plenty of variety and fresh.

rooms, good shower, good breakfast with late check out

drinks at the bar were quite expensive.

it also has a good bar and food service

breakfast great, dog friendly hotel

good secure disabled parking, free wifi throughout and nice dog walking round about

the hotel wifi was fast and everything worked well

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

hotel location, cleaning wifi

wifi was not good enough to support streaming or downloading tv shows

easy access, secure parking, comfortable with all we needed

parking was included in the price

parking space in nearby garage - essential if you have car

the pool area was lovely with comfy area for dining outdoors

swimming pool as a bonus

only slight negative was lack of shade around the pool.

great pool and outside bar area

kids where very disappointed they couldn't swim

room was well laid out, modern, modern tv and great wifi

room was excellent and superb wifi connection

& wifi didn't work

restaurant food was incredible as was breakfast

we enjoyed breakfast and coffee on our terrace in the morning, then had dinner in the hotels lovely restaurant

breakfast was good

clean, excellent breakfast

breakfast was very good

the breakfast contained a very good selection that should suit all tastes

good parking facilities good continental breakfast included in the price

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

location, bedroom, bar ..free parking

location is good - near the port, in which restaurants and bars are located

also late check out 12:00 which a big bonus

good wifi signal

smart tv couldn t connect to wifi so you can t see netflix or any of the other platforms

had trouble connecting to their wifi and even the very helpful reception staff could not get it to work, the in the morning hey

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my

is 14 euros a day and breakfast 12euro when you book in or 14 euros if you want it in the morning this is for continental

also breakfast does not start until 7

breakfast was a good quality

good breakfast , nice room ,great view

the breakfast is very good there.

felipe at the bar was friendly and professional

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

beautiful sea and beach views. great bar downstairs, open until excellent staff.

allowed early check in

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

excellent breakfast and good wifi

free parking on premises

room was very good, and the dining room served an enjoyable breakfast

the breakfast is in the restaurant next door, continental was more than adequate and eat and drink as

underground car parking and nice walks around area

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

several things: - wifi didn't reach our room and because they were out of space

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

waited at the bar for ages for a drink but gave up and went to bed

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

basic bar area

friendly bar with snack food available

the room and bar facilities.

good restaurant & bar food. close to airport

temperature a little too high and a soap bar would be great in the bathroom

also, there was the bonus of an ev charger in the hotel car park

some facilities and better wifi connection

difficult to connect to wifi, horrible bad speed.

it is not posible wifi connection

breakfast super! wifi too difficult to use.

wifi

wifi in the room is abominable

room, location, wifi

wifi works fine

good wifi, clean room and helpful staff, location just off the main street ok

the pool was nice. nice views. great location. very good wifi. room cleaners - very flexible.

wifi is either free and extremely slow or paid

asking 10 eur extra for better quality wifi is exaggerated

the shower, and slow internet connection

at is for 2023 absolute joke to pay for wifi)

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

clean, great location, comfy rooms and a lovely gym

especially the gym with complimentary fruit and water

spacious room and well equipped gym

the included breakfast was good as was the salad we had in the bar one evening

exceeded my expectations, the food, the gym the lobby, the location, the bedroom, honestly would highly recommend

good wifi

clean, comfortable, good wifi, as would expect from this class of hotel

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

massive

wifi

wifi was fast and reliable

wifi was rather slow. no ice cube machine on floor level.

wifi was slow for us and the pillows could have been better

patchy wifi inconsistent ac

wifi was perfect - and the staff were very helpful and very flexible

strong wifi

well equipped gym

a limited room service menu.

spa was ok but the hammam not hot enough

perfect location, welcome desk decoration, all day free catering, kids welcome kit

good breakfast. too dark in room suggest white paint

the breakfast not included.

the staff were excellent as was the breakfast

the breakfast was delicious at a reasonable price of 8€

great breakfast. very comfortable hotel, cool and quirky decor.

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

staff very friendly location could not be better breakfast food and room wonderful

pictures of the guggenheim and the flower puppy from the balcony part of the restaurant at breakfast

the location is perfect, comfiest beds, staff is very professional, brand new facilities

spa did not open early.

the kitchen is really just a corner. not setup for any real cooking.

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

appeared to be a very new appartment there were still a few essential things missing from the kitchen, but have already mentioned to the hosts

nice room amenities such as mini bar, toiletries, and super fast wifi

location spacious, clean comfortable room and bathroom fast wifi, excellent a/c, mini fridge very friendly and helpful staff

ovided detailed directions

proper wifi and air conditioning were great

squeaking clean & comfy, great bed, adequate storage space, safety box in the room, unlimited wifi allowed streaming, very efficient aircon, good sound insulation from the street noise

good wifi

tea / coffee in room insufficient wifi poor

the wifi coverage was inadequate in the room

quality of the wifi is very bad.

the breakfast buffet was delicious, with a wide variety of options to suit all tastes

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

garage parking was expensive but included ev charging

the bar and the terrace has a nice view on the nervion river

service, room, breakfast, restaurant and bar and location

limited reach of wifi

couldn t connect to wifi from our room

wifi didn't work.

wifi signal was very poor the first two days and we had a small delay in our check in time

wifi was not always working

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

wifi was bad. there is a metro nearby but its not fully available during the evening.

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

location close to the beach and close to bilbao. parking. good advice wrt to restaurants;

be a great place to stay when wanting to visit bilbao and avoid the high hotel prices and car parking problems

wifi was inaccessible in our room so we had to go to the foyer, though friends on the same floor

wifi is a little slow for my tastes although not bad

com didn't say wifi is available throughout the hotel

wifi was not reliable on the mobile phone, but on the laptop it was really good

v slow wifi.

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came to the room to help me

internet wifi was unreliable and slow

wifi wasnt working real well, also parking wasnt included

slow wifi, old furniture

they even allowed me access to their gym shower off-hours because i flew

good gym

also i was pleasantly surprised by the gym

junior suite perfect for a family (two kids)

it has a small gym and sauna

spa we booked was very good and staff were lovely

terrible acoustics in the dining room, like a swimming pool

great vegan lunches, the spa was wonderful, morning yoga and my kids loved the skate paths

the building was nice , looks like newly built, the restaurant , the swimming pool sauna .

the spa is just a swimming pool and a sauna , and to access booking is needed and is 20

a modern chain hotel it s not acceptable that our entire 2 nights stay was without wifi

free wifi

maybe wifi could be better, it is important for foreign guests

nice room, great wifi reception

the wifi was very slow

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

breakfast was a very good surprise, good variety including gluten free options

, hand towels, bar soap, shampoo &

amazing buffet breakfast with everything you could want

bar at reception open nonstop

comfortable large bed and pillows, excellent wifi

spacious room. great breakfast. great wifi.

wifi was spotty or not working at all in the room

th free)

safe available and good and fast wifi

bar across the road was very friendly and breakfast was good there

was very noisey a there is a bar across the road which people partied at until 3am

above the bar it was a little noisy but not too late

90 to park car 16hrs no bar or coffee very basic breakfast

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

also good wifi

the wifi worked well

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

i had to work for a while and the wifi was good

bright and clean room and bathroom with very fast wifi

nothing else, no bar or food facility

noise at night from the bar near by

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

wifi works well

free wifi not enough for work. teams meetings breaking up

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

pay for the pool

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

24-hour bar and gym availability

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

bed room ac the shower breakfast was amazing. the fact that it had a gym

i loved that they had a gym and 24/7 bar

24-hour bar and gym availability

great wifi signal for the teenagers

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

the lack of bar service.

small bar and lounge area

there is staff 24/7 and a bar with snacks

very nice staff, comfortable beds, very clean and modern . bar open 24h

the old town is right across the street check in time is 12pm no early check in

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

wifi cut out at times which was hard when we had t do unexpected work calls.

nice staff and good wifi, you can easily do video

decent wifi. comfortable bed.

wifi was

the wifi worked perfectly too

wouldn t call it an indoor pool) and rooftop pool and bar which were not

the pool, gym, and spa are amazing

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

not much you could do but the pool and sky bar was a bit limited in size

extremely comfy and large bed. staff were friendly and helpful. gym was pleasant.

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

the addition of the bar next door for a lovely breakfast was also fabulous

lovely staff who gave us an early check in and fab restaurant/bar

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

hotel bar is lovely, and used by locals too

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

big fan of the late check

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

pool not available, but present on photos

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace, another huge covered terrace, a lot of other places with couches and tv

pool gardens fact that it was very very dog friendly . house location

the only thing i can say is that the pool slide isn't there anymore and was replaced by a shower, maybe update the pool photos

large yard with swimming pool, a lovely view, quiet

❓bar did not serve a glass of cava

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

the boutique hotel feels really new and clean, with a breakfast great, and overall a lovely feel

the service was amazing, the breakfast unmissable

the rooftop pool area needs a bar close by to serve drinks.

wifi was really slow in the rooms (but good in the lobby) (+) wifi was ok although patchy in my room (-)wifi dropping out (-)we had problems with our wifi connection (-)wifi in my room did not work at all, but worked perfectly in the cafe area (-)no wifi in the rooms! (+)nice location, modern room with big tv and good wifi connection. (-) the wifi was bad, most of the time not working (-) the wifi worked in our room for one night and the rest of the week it only worked downstairs in the bar

parking was great, my room was the furthest from the bar so i was not disturbed

plenty of parking and 1 minute from the

views are stunning from the garden where you can enjoy a drink and bar snack

lively bar but no noise in rooms

very uncomfortable with little kids

great breakfast too

the room is big enough to put your luggage comfortably, the little bar downstairs is very

restaurant next door that catered well for kids and good breakfasts for takeaway the next morning before early flight

stay before catching an early flight: clean and comfortable room with necessary facilities, good breakfast and short distance to the airport

the free shuttle from/to the airport works great

could be richer, was missing a bar where you can have a small bite

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

location close to airport with a free shuttle.

bar and breakfast available

the location, cleanliness, good wifi and spacious

wifi worked really well and they're was a nice playground right down the street for the kids

near facilities even a playground for the kids

wifi worked really well and they're was a nice playground right down the street for the kids

kitchen fully equipped

terrible wifi. continous disconnecting.

slow wifi

great place! the only thing is the wifi was unstable and really slow

the parking costs additional 20.- per day. the wifi network was almost unusable.

wifi only worked in the lobby, not the bedrooms

the wifi wasn t very reliable.

parking and wifi availability and also the location. plus staff friendliness.

also, i found the wifi to be very slow and almost unusable at points so i am happy that i wasn't working during my

i coulnt open up the lock door from the room through the app, neither connect wifi

hotel, large clean comfortable room, good wifi

room was not big but just perfect and cozy with all the facilities you would need, including kitchen

it contained kitchen, separate shower

great little solo stay, gym and facilities were great.

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

facilities like laundry room and gym

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful reception and bar staff free airport transit

helpful receptionists and bar staff

excellent. just loud music from bar opposite.

wifi wants great but that s ok for the level of all other services

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

the wifi

wifi worked properly

wifi good

great to be able to bring dogs into bar and restaurant with you

all were fresh and delicious there is an indoor swimming pool and usual amenities the surrounding gardens/ landscape are very nice there is golf terrain for

), beautiful interior, super warm and great pool area (excellent for kids), terrific tasty breakfast with quick refill of

pool gave us a relaxing time and the team was marvellous

fabulous decor, friendly staff, gorgeous views. swimming pool was great too!

early check in; nice bathroom

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

good wifi

parking and wifi as published

the beds were comfortable and wifi strong

wifi works well

location was just off the camino and a good break if walking from bilbao this a local bar / hotel and did the job

only possible complaint food not served either in bar or restaurant till 8.30pm.

great atmosphere in the bar and a choice of breakfast goodies

no frills option, very clean and friendly good bar and restaurant attached quiet at

very helpful staff, busy bar attached. great value for money

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

beautiful hotel with really nice swimming pool very good breakfasts and a helpful staff

the breakfast as other people have mentioned was definitely a highlight, so delicious and so many

loved the room, swimming pool and breakfast

the accommodation is excellent and the breakfast was very good

stylish and minimalist decor with a lovely pool in the middle of nature with amazing staff

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

large & clean swiming pool

the rooms were very comfortable and the pool and garden is very nice

the pool with a view and free wifi added to our comfort

beautiful, green location with a lovely pool, amazing rooms

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

has a nice cold pool to refresh after a long walk

wanted to use the pool, but we needed a swimming cap and flip-flops

the pool was amazing and the location too.

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

breakfast amazing

modern, immaculately clean, basement parking, breakfast available - and excellent staff

breakfast very good and plentiful. excellent shower and effective aircon

breakfast was good and the freshly squeezed orange juice was

our dog was allowed in the breakfast area, not always the case

in both cases, a large room with all facilities of this class of hotel, clean, comfy, good wifi

wifi was not working in our room but available in the lobby.

wifi good

wifi speed in our end-of-the-hallway room.

wifi scratchy and buffering too much at certain times