friendly staff and good food both for dinner and breakfast. nice pub atmosphere as well.

the kids loved running under the main road to it and playing on the bit of beach at the front of the

available to use in the room which meant boiling the kettle on the floor, and when having young kids could be dangerous

not in kids, about 3 miles away

we didn’t sleep a wink and we where there after a nightmare few days at work to get peace from kids

the bar was fun and the food was good

front desk, bar staff and restaurant wait staff were all splendid

location staff hotel bar where all excellent

room was good for family of four people including 2 kids

wi-fi only available in bar (we travelled from switzerland so wi-fi was important for us)

great location , great views from bar and from room.

£29 for 2 breakfast several sweets n crisps night before and apparently that £29 included a late check out fee which i'm wondering where jn that £29 could be included anyway we will be

the bar was comfortable and there were cozy nooks both in the bar and hallway where we could enjoy a

the night staff were so friendly and the espresso martini in the bar was absolutely perfection

the bar & restaurant are top tier

breakfast was very good

sweet little bar full of character, nice spacious dining room

breakfast was good and the staff was super friendly

room, service, breakfast and hospitality , everything!

only stayed one night so had dinner which was good, nice cooked breakfast in the morning

we enjoyed our stay evening meal was perfect from the food to the staff in the dining room, bar and reception being so attentive

had a drink at the bar and very reasonably priced and bar food was

location and fantastic breakfast

stayed on a b&b basis and on all 3 days we were seated at a window with loch views for breakfast

the bar prices were very reasonable

wifi wasn't working couldn't get a drink in the bar after 9.30pm

the bed wasn't the comfiest. wifi was only available downstairs in the bar/reception.

the room was comfortable and wifi was good

is quite fancy but very well done - room had lovely view of loch - free wifi & parking - good sized room with everything we needed - nice walk along the loch - locals were

wifi didn t work, drinks were a bit too expensive, bathroom floor tiles were broken.

so much space and the bar room / cinema room was an amazing surprise

house, lovely large communal areas and the games/ cinema room/ bar in the attic is fantastic

everything. the family loved the pool table and fruit machine. we loved the space for us all

cinema room with pool table fantastic, lots of board games to play with the family

house had so many facilities to keep kids happy! very spacious and lovely log fire

lovely hotel shame building work going on no wifi no tv signal lids village lovely nice breakfast nice glass bubbly for birthday

wifi in rooms was terrible

the wifi instructions clearly need updating as they suggest a wifi service that doesn t appear

oh this is petty but the wifi was a little

wifi wasn t working at all

but facilities are very busy during the day due to a large nearby car park

the bar takes your order and then serves you in order across the site, really helpful and cheerful

good service comfy bed excellent breakfast and bar meals lovely

everything was great accommodation, staff, location food and even ev charging

highlight was the cozy bar restaurant on property with a stone fireplace

wifi limited to main parts of hotel.

the wifi was terrible in the public areas

there is no phone signal at all there but they have good wifi which does make up for this

no phone signal and limited wifi - but given the tranquility of the location that was , to me , a positive there for an event

phone signal but wifi) break in scotland in a stunning location then this is the hotel for you it was also excellent

nice cheery bar with good food and reasonable drink prices

was so comfy and cosy,with lots of room,and the use of facilities ie laundry room ,kitchen and sitting room free wifi was a great help every thing that was essential to

spotless lovely room with loch view, fantastic bar staff, had a great stay will 100% go back

bed comfy, shower powerful, as its upstairs from the bar we sat in there for a drink and meal, kelly the barmaid was great, helping us out with a few

we managed to do a bit of laundry which was useful

food, evening meal and breakfast were excellent

the breakfast was superb; warm freshly made pastries, waffles cooked to order and full cooked breakfast

kitchen was fully equipped

cooking smells from kitchen below

the breakfast was amazing, plenty to have and the service was so warm and friendly, very personal

pool was out of use due to refurb but other facilities were available

great little golf course

a great bar and restaurant and a beautiful setting with very helpful and friendly staff would definitely go

having access to pool and gym included in stay a lot of hotels charge extra

was perfect, food was great, facilities were fantastic for kids and staff were really friendly and

during our stay the wifi was very slow

wifi was very poor. shower could be better.

wifi signal is not great.

the wifi was non existent and the tv didn t work in the bedroom and i was told it was not fixable due

the bathroom had a jet bath that didn't work. the wifi was difficult.

they were all very pleasant and helpful and i liked how clean and comfortable the room was, good wifi and smart

side entrance - perhaps a sign with a noise policy after 11pm might be a good idea, just asking bar punters to be mindful of hotel

was ideally situated , with a lovely walk into helensburgh along the seafront for restaurants, bars and shops

charming property and bar

great location with good food, nice bar and excellent communications with staff

everything was perfect : the room, the diner, the breakfast and the staff !!

staff, especially gordon and the restaurant/ bar team

the bar and restaurant staff were really friendly and welcoming both to us and, especially, to our very

the location is great, the room comfortable and the breakfast was wonderful

town centre very good parking availability excellent breakfast friendly staff choice of bar & restaurant areas at reasonable cost incredible

delicious breakfast and plenty of it

parking, location. breakfast was superb. staff were friendly. bar staff were so good.

i loved the food and the bar area and the lovely big comfy bed and friendly staff

the bar is pleasant and serves excellent food at good prices

menu in bar at night not a lot of choice

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

good location nice staff. comfortable beds good breakfast

my son loved his custom breakfast!

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

garden was lovely to sit in and drinks from the bar were brought out to you

we decompressed with a drink at the bar where jody continued to be an excellent host

excellent food and great bar service

friendly, helpful staff. wonderful bar and restaurant. great location.

staff is very nice, even that the bar was busy, they took care of our check-in quickly

location, room, good shower, wifi, outdoor spaces, garden

wifi was poor in our room past the butcher's shop

is literally in the center, the staff is really helpful, good wifi connection and comfortable bed

wifi didnt work

wifi is limited in the rooms, but good service in the main part of the hotel

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

right above a really great wine bar and restaurant

it was quiet and warm and lovely bar downstairs

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

the wifi in the room simply did not work

room could have used a comfortable chair and wifi

it does not have a lift, refrigerator in the room or basic hotel information in the room, such as wifi password, etc

bar service, restaurant service. wifi was excellent.

and so were the other rooms as we could hear them flush each time - annoying with two sleeping kids

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

great breakfast! warm welcome!

we ate lunch in the bar and particularly enjoyed the loaded fries with haggis, black pudding and peppercorn sauce

was excellent, both the evening meal and breakfast

the rooms are spacious and well-equipped, and the breakfast was phenomenal

dinner was delicious, breakfast choices were many and also delicious

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

the check-in was in the bar and restaurant area.

it was cosy and very convenient. restaurant and bar also nice.

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

very well presented lovely bar nice room massive bed

subsequently i booked early check in which stated it cost £20 only to discover i was charged 21

on site parking early check in and the staff where exceptional from check in to our

with all the things for kids, this was concerning

very kids-friendly

to have the window open at night as there was no air-conditioning, so had to put up with noisy kids at the train station until after midnight

from the welcome, to the room, to breakfast, i was highly impressed

breakfast really good and filling ,for a round of golf at the carrick

very comfortable beds and simply lovely downstairs area with bar and fabolous restaurant where we met friends for dinner

breakfast was good the eggs, beans, bacon, toast, orange juice and cappuccino was very tasty

oh also, no wifi

wifi was a little unstable

inexpensive accommodation, wifi worked well, parking on-site

wifi apparently wasn't working when i was there but the staff had been chasing the supplier and

location, the room was nicer than i was expecting for the price, plenty of hot water, the wifi didn t work very well but i didn t really need it

wifi wasn't working in my room for me

wifi

tv signal and wifi

wifi didn't work in my room however there was 4g on my phone so no worries

lastly, a bit of a welcome pack in the room, with check out times, wifi passwords, local attractions, would have been nice

the location of the rob roy was fantastic near the golf course within cycle or walking distance to town with abundance of great walks and cycle paths

had stayed here before so knew that the bar prices are good, dogs welcome, and breakfast

few more comfortable couches to relax on in the bar or lounge area would be a welcome addition

the long walk to bar and restaurant because i have mobility issues

good breakfast, friendly and willing staff, close proximity to golf course, countryside and for exploring the

very very slight downside was lack of haggis on the breakfast

a big old building, so heating it may be a challenge but it was cold in the restaurant and bar area and the small wood burners weren’t heating it sufficiently

manager who greeted us was not the most welcoming and we could hear her talking loudly to the bar worker about how we should pay for drinks, when we were seated in the lounge

felt the drinks at the bar were rather expensive

breakfast was good but could have been bigger portions. very friendly staff and good service.

such as coal fires in every room downstairs and gave a warm family feeling it had a good wee bar for drinks and the food was really nice they also had watersports outside which is good for

lovely log fires in bar and dining room

the bar was small, but lively, and had an excellent selection

the best bath i’ve ever bathed in. beautiful view from room great bar food was scrummy

- really friendly staff in the bar

room was lovely and very clean, breakfast fab

amazing breakfast

stay at cardross we were staying for a wedding over at the golf club

stylish rooms shower excellent breakfast fantastic evening meal so good ribs to die for staff

lovely room, everyone was very friendly and helpful. breakfast and evening meal were delicious.

guest have a lounge to use at their lesuire which has a laptop and wifi available to use

wifi was pretty terrible but we were more than happy to leave our phones alone for a couple of days

very friendly and helpful owners breakfast was amazing would recommend it free wifi

plenty parking

view,parking

no wifi reception in our room.

wifi was very patchy in the room i was in.

i could not get wifi in my room

the wifi was weak and inconsistent in the room.

wifi didn't always have a good signal

2 rooms for 4 adults

for breakfast was wonderful

there is also a nice bar with a pool table

having arrived later than planned, the manager kindly kept the bar

location and breakfast excellent as usual.

beautiful views lovely little bar a restaurant. nice atmosphere

no free wifi connection in the premises and no clear reception desk for checking/out excellent breakfast is

please put wifi signal password in rooms

no wifi working. no tv programs on tv.

was a bit inconvenient not to be able to get on the wifi until the bar and restaurant had cleared late in the evening as my mobile signal was extremely

no wifi details in room shower needs to sit in bleach tv downstairs had pixel damage .

wifi up and down like a yo-yo

wifi was not working

ok that has nothing to do with the hotel who provide free wifi that also works in the restaurant

was a little worried when i read the wifi reviews), i was able to catch up on all my emails which was really important

water ran cold in shower at busy time. no three network coverage in area. wifi in hotel though.

i was in the last room and because of the distance i kept dropping out of the wifi.

the wifi worked very well, room and bed were comfortable, and i would stay here again if i am ever back

wifi wasn't good in the rooms.

to wifi a little complicated

the wifi was when it wanted to work, so instead i didn t bother

room spotlessly clean and the breakfast was perfect to start the day

lady at check in, in the bar area was just the best

no breakfast

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

most awesome breakfast ever - huge, tasty and my husband looked forward to since we visited in 2018

wifi wasn t great room had no signal and toilet seat was wonky and i was overcharged but got the

shower was freezing was not informed of the wifi code or the services that were provided by the

just the network for wifi in the room only negative thing to say

poor signal and wifi. the property is cashless too.

wifi is terrible in the rooms so if you need to work like we did then you have to go to a more

proceeded outside to their outside bar which was covered and we had a heater above us snd chiminee beside us , excellent table bar

their scotch whisky selection in the bar beds improving ud83dude01.

the hotel also has a snug and nicely stocked bar and a italian restaurant attached

george at reception was amazing. the bar staff were good and the indian food was fabulous.

member of the bar staff who seemed to like a good moan

good bar selection and service will return to this hotel more often very impressed good parking and easy

allowed to check in a little early on arrival, room was very clean inclding bedding and towels, bar staff were great and played well with the bingo, yes bingo, just a little before the nights

cereal toast juice & tea/coffee was very filling staff were nice & friendly great views from the bar & restaurant loved the tartan

helpful and friendly from housekeeping getting extra milk to reception booking taxis and the bar staff's fun chats as they serve you

breakfast was good and bar prices very reasonable

the room was modern, warm and it was helpful to have wifi too

loved the charging points by the bed and excellent wifi

property was in a great location, parking available onsite and great views of the water

easy to find with the directions provided, good parking right outside

t limited) off-street parking no lift but nice shallow staircase with nice, broad stairs

there is a shared kitchen for tea/toast in the morning and a cafe for breakfast or lunch that is only metres away

great setup and the kitchen area was excellent for a wee chat with other guests

inside the hotel was nicely decorated and felt at home with communal lounge/kitchen/dining area

great that there is a kitchen with fridge and also a basic breakfast provided

loved the kitchen area downstairs, although we didn't use it

bar had great options, again no time to go though except when i bought a can of juice, pricing was

she met us at check in and looked after us at the bar all night with some great conversation

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

food was amazing. fantastic bar . views were just incredible. room was perfect bed so comfy

bar and restaurant for dinner

room sea view breakfast beautiful loved the spa bath

great bar and fine selection of malts

loved the spa bathtub

big spa whirlpool bath

the whole place was spotless thanks to the housekeeper bar staff were both

we really enjoyed our stay, everything was great. minor issue was slow wifi.

wifi was very poor throughout the hotel.

wifi a little on the poor side. weak signal, but managed to get a connection that mostly worked.

wifi but i understand mountains makes this difficult. self making toaster queue.

wifi worked perfectly inside and outside

wifi was terrible and we were working in glasgow so we really needed wifi most of the time

wifi terrible, barely worked

free wifi was good and allowed me to work from my laptop

wifi was excellent too

wifi in room dirt and hair left in bathroom breakfast absolutely disgusting

clean rooms, cosy bar with open fire and good atmosphere

present throughout the evening and the morning which was really nice to see, and ian behind the bar was helpful and pleasant throughout

we had a very enjoyable evening meal and an excellent breakfast

great room,lovely friendly bar with great food and drink

i think we also found a new dinner and breakfast companion in

the pint from the bar was as good as it gets too

this was a very authentic experience, check in was at the restaurant bar and the same friendly faces are helping you to your room and serving dinner

the bar has a vast selection of scottish whisky and some great local ales and lagers on tap

hotel was perfect for our overnight stay - friendly staff, clean rooms, a well stocked bar and good food

location, comfy beds and a delicious breakfast

breakfast was top notch and if you ask in advance you can have dinner there and it is simply

hosts, liked that the house has a bar and several rooms to relax in downstairs, most places usually have one lounge

everything, the food was very good, the bar was super cute, the living room was cozy…very good

the breakfast was fantastic - food delicious and staff friendly

really liked the quirky story behind the douglas hotel and the early check in

of our room could have been better, one of the windows was broken and could not be closed, the wifi was not working from the room, which is annoying when you are planning your next day trip

d no-one immediately around to ask); there was no wifi code displayed

d no-one immediately around to ask); a chest of drawers was moved to *right*

wifi signal wasn't great but this want a problem as we were happy to get away from the wifi!

was no toilet paper for the first five hours

room, lovely staff, dinner in the bar and breakfast were both really nice too, can highly recommend a stay at the clachan hotel

staff welcoming and supportive and the breakfast and bar food good

the bar closed too early. lol

location, great bar and food menu

the service and food in the bar and restaurant were excellent

lost wifi connection

lovely staff. comfortable beds. good wifi.

business centre facilities and wifi good

the wifi is super slow

unfortunately the wifi was not working and the quilt was a little light weight.

to do with the hotel but other guests making loud noises in the early hours, kids shouting

convenient for early check in at glasgow airport. quiet and comfortable.

bar, restaurant and especially the breakfast availability for those leaving early in the morning (available from 04

so we arrived and the air conditioning leaked all over the kids bed

on late flight

bad wifi, tv sky remote doesn t work.

good tv and wifi

unfriendly manager poor wifi in room room was tired and dated

wifi works

free wifi

we got an early check in and a late check out

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

lovely food and great selection on kids menu which is most unusual

and kids got awoken by someone kicking in the door opposite swearing constantly and it took at least 5

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

stay was magnificent the only downfall was the cafe and bar ect were not open

no soft drinks or mixers in the bar and no ice

the breakfast in the morning was really tasty and they have a good selection of vegetarian and vegan

breakfast was great , staff lit the fire for us so it was warm ams cosy .

fact that there is a bar with small food selection is great too

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

most staff were helpful, early check

nice bar area

and the bar especially the front area where you have an excellent view of the street and can people

location was perfect, rooms were clean and got early check in

gave us a late check out to 12 at no extra charge

peaful lication with nice restaurants and tge botanic park for kids

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

clean comfy bed nice room excellent breakfast and staff very helpful great location