bedroom lovely, wifi, lots of tea selection, water ( 20) from durham station; spotlessly clean, comfortable room with tea / coffee, toiletries, wifi (+) wifi brilliant as well (+) smart tv with great wifi signal (+) wifi great, breakfast very good, staff very friendly and parking excellent (+) good wifi (-) we had no wifi for our 3 night stay

plenty of car parking

room was very spacious but also cosy with very comfy bed and amazing spa bath

comfy bed, great shower, huge fluffy white towels and flannels shower gel etc and a lovely breakfast

breakfast was exceptional and the team could not have done any more to make us feel welcome

the price the room was fantastic, food was fresh and the bar reasonably priced, breakfast was excellent would stay again and pay more as i feel the room was

early check in as was in the area for a wedding, after a phone call to the hotel they arranged for

breakfast was really good

we had dinner in the evening and breakfast the next morning and the food was all excellent

location is perfect for our visits and to have the option of the restaurant and bar with wonderful food is so convenient

wifi was good and much needed as we were reluctant to use the post-brexit roaming (expensive (+) good wifi, shower,proper bath towels,tea and coffee (-)wifi password in room was wrong

cluding reasonable bar prices) & 100% recommend will definitely use again

visiting the area, stop off on way up to

not turn heating on or off in room toiletries would have been appreciated some noise from bar at night but not too obtrusive, it,s a pub folks, what would you expect

lovely location. friendly landlady. excellent breakfast

bar prices was good lower than expected

a very well stocked bar with friendly staff

little gem, spacious room that accommodated family with 3 kids

reserved parking for residential guests as the bar area and restaurant was busier on the friday evening with locals and parking was a bit tight

fantastic value for money. clean comfortable room, nice restaurant and bar - even had a jukebox

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

the restaurant was closed but that was ok as we were allowed to have a takeaway in the bar

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

manager also met our request for early check in

wifi great, easy access to restaurant/pub, quiet in evening, free parking, close to durham center

wifi connection overall across the hotel / room wasn't very good

i then returned early to get some lunch, which was delicious, do some work via the free wifi and then have a quick nap in my car before my long journey home

big bonus free wifi for my

lovely clean warm and quiet room. good breakfast, friendly staff & good wifi

wifi was iffy in my room

as the staff were on my visit, there was no mobile reception

the room itself had good wifi and basic amenities like toiletries, kettle and tea/coffee

wifi was down when we stayed. bar area was impersonal & no local draft beer.

wifi in outside rooms

yet quiet: room with great view and enormous, comfortable bed: excellent breakfast: free parking: wifi

bed was very comfy, wifi was good, service was great, parking outside the hotel

cosy, quirky and a lovely place to stay. great wifi!

and then helped me connect to wifi

good parking, excellent wifi, tasty breakfast

for a slightly early check in

breakfast bar was ok but the milk was not cold enough for my liking.

in keeping with the style of building, very warm in bar on a cold day/night

two girls behind the bar are very polite and helpful

the bar downstaire was super nice

great room, large comfortable bed. early check in no problem.

the staff were all so friendly and it was a bonus that we could get early check in before heading to a wedding

from the beautiful views from our luxurious bedroom to the delicious breakfast , and not forgetting the suoer smiley staff

the breakfast was utterly delicious

on a beautiful, quiet road, yet short walk to city centre, cathedral, riverside, bars, restaurants & railway station accommodation: immaculately presented property with elegant &

nice room, excellent restaurant and bar just downstairs

special mention goes out to the bar staff, who were very polite, friendly and, in phoebe's case, quite gregarious

very friendly staff, and nice bar area to get a

the dishes in the bar were really delicious

the bar and garden room downstairs were beautifully presented

early check in

the bar was unreal so well stocked

checked in early , warm welcome from everyone in the bar too

if you stay make sure you have a few drinks in the bar - lets keep pubs like this running

early check in without any fuss, and relaxed check out

the bar has a great atmosphere we will definitely be

handy for where we needed to be, very clean, comfortable bed, friendly bar staff and fruit in the g and t

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn’t the best but if you make the most of the bar you don’t really care

the staff couldn’t do enough when we arrived, had a drink in the bar and had a great breakfast

lovely bar downstairs with great cocktails, and the manager is a lovely chap

do enough for me, ordering taxis, arranging the spa visit with my daughter, sorting the wifi

one of the few hotels that still charge for wifi. 10 is a joke!

no free wifi in room would have been great if breakfast was included in the room rate.

gym just what i needed wifi fast

i was not impressed by the fact that i had to pay extra to have 24h wifi in the room

the wifi was intermittent and is essential for a business trip

not great wifi and since i went for business this was crucial for me...

super wifi

poor signal in room for wifi

very clean and modern entrance and bedroom. good wifi. friendly staff. great location.

good wifi

the wifi was good quality and easy to connect to

difficult wifi

spacious and comfortable rooms. king size beds. fridge and safe in room. free wifi

room service serving only pizza or burgers

wifi was working

quiet stay and good wifi

the wifi was fast and easy to connect, and the location convenient to break a journey north or south on

poor wifi, still awaiting receipt for stay, not enough hot water for bath..

spoke to the owner about putting a sign up for the bar and check in

location was a little difficult to access by foot from the train station the wifi didn't reach to our room the breakfast could have been better (just cereal and (-) maybe they could invest in wifi too support this (-)struggled to get the wifi to work, however the staff were most helpful in helping me sort this out (-)the wifi quality is very hit and miss. (+)unpretentious food; great beer; comfortable beds; christmassy cheer; pleasant staff; good wifi; and a hearty breakfast (+) good wifi (+) the room was clean and quaint, with great wifi, and just a quick bus ride to durham (-)the wifi didn't extend to our bedroom sadly. (-)we didnt get a chance to wifi so it is important :/ (-)wifi connection didn't work in room (we were in room 8) - needed to sit on landing to get connected

the meals were excellent, great breakfast, staff friendly, cute little bar to enjoy and relax in after a day of sightseeing

perfect location, free parking, lovely restaurant and dogs allowed, ticked all my boxes!

the bar was super, and the locals were friendly

staff where very friendly and accommodated my early check in without issue

was delicious and plentiful, asked for early check in and this was facilitated

bar was

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

we had a nice drink in the bar when we got back

friendly bar maid for check in and breakfast services

no wifi in room

clean rooms, okay wifi and tv

good food and facilities.lovely building.very good wifi.

free strong wifi throughout hotel

the wifi in my room was intermittent but was advised the extender may not be working.

superb breakfast and evening meals

breakfast was great

quiet location , very comfortable room and a hearty breakfast to set us on our way . thankyou !

room was spotless, bar and restaurant staff so attentive and polite. food exceptional.

bar area has lovely atmosphere, food is excellent and good value, and every member of staff we came

bathroom every 2 minutes; the tv only worked on some channels - no bbc; the bathroom was dirty; wifi didn't work; breakfast was shambolic and tasteless, not easy for a full english breakfast

wifi did not work

wifi was available only at the bar area downstairs; it would be fantastic if available in the room

an old tv that did not work and no wifi

double glazing)

even the kitchen is simple one, we can still fix dinner ourselves

if they had pool & gym, this place could charge a lot more & it would be worth

a nice big car park too for if anyone has work vans or trailers etc

sure if it was the room we were in as i think we were next to the kitchen - at night there seemed to be some sort of generator noise - it was a low level noise -

the ev charger was very convenient and excellent price

very comfortable stay . excellent breakfast. excellent free wifi

free wifi and

the wifi connection was slow.

wifi is very poor, really bad signal - only negative!

our lodge didn't have usable wifi or if it did we couldn't work out how to connect.

rooms are spotlessly clean, friendly staff and a great pint and breakfast

pizza served in the bar very good as was the breakfast

a plate of scrambled eggs and a late check out from a clean, comfortable room on the sat morning

i leave for site before breakfast is served

i didn't have the breakfast as i don't eat breakfasts

stay - loved our very spacious, comfortable room, the staff were friendly and helpful and the bar was warm and welcoming

bar was very quiet as it was out of season, but there was a good range of beers at reasonable

excellent comfortable room .superb bar with friendly staff

food from the bar outstanding, speciality was pizzas and the cooked breakfasts were to die for

there was no noise from the bar at all and it was nice to open the curtains in the morning and see the sheep in the field

never used the gym or pool bcoz we were too busy

hotel and spa centre

our stay, staff were so helpful allowing us early check in

table and chairs in kids area for breakfast not clean

breakfast and additional facilities are in the other locations and while you are with a small kids running out of building meaning you need to be fully dressed and in pushchair which is really

breakfast cooked to perfection asked for soft yolks got what i asked for , wasn't feeling well

we arrived to a busy, warm, inviting bar and after a very short wait were shown

all the bar staff were so kind and great at their jobs and so friendly and made us feel so welcome

absolutely spotless rooms, clean bar area and restaurant..

lovely bar area comfortable and clean staff great nice room bathroom modern shower lovely view around

wifi signal was poor, which is surprising in a hotel of this quality and definitely needs upgrading

wifi connection was awful

wifi wasn't the best but in a building as large and old as the ramside it's difficult and it was

update needed on wifi, particularly superior rooms area of

wifi very poor

the room was a little dated and the tv only had 2 channels wifi was quite poor wouldn t want to have the same menu for evening meal longer than 2

wifi connection was a bit hit and miss

decor is a bit dated poor wifi

with no wifi and just above the bins where the staff take their breaks

this, coupled with a wifi problem meant we had to change room

the wifi was down didn't really bother us as we were trying to stay away from work stuff,tills went

wifi speed

let down by less than high speed wifi

the lack of wifi connectivity to the internet.

good breakfast, good wifi

the wifi kept dropping.

wifi was poor but i guess that s the location?

wifi was weak. however we had a different room last time and it was better.

wifi was free and pretty good

wifi code had been changed and not listed in the 'in room' literature.

also right next to a restaurant and there's a shop opposite a starbucks not far kitchen was very well maintained

information about the gym, can guests use it

everything, clean amazing staff are friendly and a fabulous bar attached.

also i'm not sure what the green light is in the kitchen wether it's for fire safety or not but it was really bright all night and couldn't get it

room with kitchen lovey bathroom very clean the bistro was really nice food with great staff very friendly

very clean friendly staff good food and bar prices reasonable

room was perfect for our stay evening meal and next day breakfast were very nice and couldn't fault it

the decor of rooms and bar is great

great friendly staff. lovely food and drink options at fab prices. breakfast was tremendous.

area is brilliant, people were so friendly loved the breakfast.

a mixed party of 8 the location of the hotel in relation to the superb golf course next door suited the gents while the ladies went on shopping and tour trips, everyone

the bar was very relaxing and the restaurant was soothing

we had a lovely meal in the library bar prior to the event and an amazing breakfast the following day

evening meal unless you book you only get a bar snack.

with my adult son, who has a learning disability - he is prone to anxiety, but the staff in the bar and restaurant couldn't have been more welcoming and accommodating

room slightly tired bar staff at evening wedding reception not friendly or polite

room size was fabulous and breakfast was delicious.

room available for early check in

hotel for a get away, comfortable clean rooms, lovely to walk around the lake, lazy in the bar with

getting a drink at the bar was slow with only one member of staff on duty

wifi worked well in the room

free wifi without having to log on -

free wifi

my small gripe and it is minor is wifi speed.

the wifi is too slow,even the bbc tv channels were poor reception with pixelation

bar area was comfortable with plenty of entertainment on the weekend evenings

lovely bar area

accommodating for an early check in (having travelled 6 hours for a friends funeral) & an early (4am

there was a little noise from the television in the bar area at night, but if you book above a pub, what do you expect

lovely rooms, comfortable bed and very clean. downstairs bar is very nice with friendly locals.

also, the bedroom is over the hotel kitchen and at 6

staff from reception, bar and breakfast , early check in which was a bonus, great bar with breakfast exceptional, looking

very enjoyable stay. good bar food, with friendly staff, comfortable bar/ lounge area.

staff from reception, bar and breakfast , early check in which was a bonus, great bar with breakfast exceptional, looking forward to next

the hotel accommodated my request for an early check in free of charge

staff good location great atmosphere in bar and restaurant food amazing unreal breakfast - best i’ve ever

1 above bar a little noisy , but earplugs were provided and the noise didn’t go on late anyway

beautiful hotel, lovely clean room & delicious breakfast. the staff were very friendly & helpful

it was the dog treats on the bar she actually wanted

the breakfast was also very delicious

however the free wifi made up for this

frustrating that the wifi reception as intermittent.

wifi poor but some could say that is a benefit, however we face time and unable to get a connection

wifi coverage - not great in our rooms

poor wifi

bath so you don't need to book a room with a hot tub, great food, rooms do come with a mini bar which is a bit pricey but we didn't use, dose come with 2 free bottles of water and tea and

ud83dude0d the room was clean & comforable, the added bonus of room service & breakfast to the room was perfect for a relaxing sunday morning & again the

the bed enormous and very comfy the bath was like a swimming pool

loved the option of the mini bar items, and that there were bath robes and slippers for using the hot tub outside

enjoyed our stay meal on night time and breakfast was delicious- definitely will be

all need wifi now and the signals throughout the hotel were not brilliant

didn't like i couldn't find the wifi password anywhere and wasn't given it by the reception upon checking

liked the free parking and wifi, the proximity to a petrol station, and that pets are allowed

rooms are large and if anything a little warm but good wifi and showers

lovely staff wifi fuss free facilities in room were thoughtful

rooms well equipped and very good wifi

room was comfortable, clean, well equipped, given the wifi password on arrival, another first time for us

location very peaceful great staff shame no wifi ask manager his answer walls too

wifi was quite poor in my room on the top floor, but very minor issue.

the room was over-hot and airless not possible to open window useless wifi

wifi connection was really bad. no gel provided for shower.

poor wifi.

wifi, didn't work in my room window wouldn't open, no airflow - not pleasant shower extract not

poor wifi reception

the wifi was impossible to use as the signal kept dropping but overall this is a nice place and good

downside would be the wifi is not very good in the room but worked better in the

very poor wifi and no breakfast included in the price.

tv back dated no usb connection no hdmi connection poor wifi

wifi not great

was lacking good heat, rubbish hairdryer, 2 plug sockets weren't working and the wifi barely reached the

room was spacious wifi was brilliant and easy to access bed was lovely

wifi was excellent, the bed comfortable, staff kind, room clean

free, fast wifi

were problems connecting to the wifi and i reported this via the app and a bloke came to sort it out within minutes

paid for wifi but could not get any coverage in the room.

lovely bar and restaurant on site

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

location and quick parking late check out at 12 ...

we ate down at the champs sports bar , excellent a 10 min walk, decent prices, lovely food

good bar and lounge facilities

breakfast was excellent- great quality and choice

and reception , bar staff experience very attentive waiters excellent and very attentive always on hand with a big

we were tired from traveling so didn't want to have evening meal in the bar just wanted to stay in our room

breakfast was excellent - comprehensive tick sheet the previous evening and a time of your choice

excellent dog friendly bar & restaurant

requested an early check in because we were attending a family funeral and we needed to change clothing after

the restaurant and bar area are really comfortable and welcoming

the bar and restaurant were spacious, comfortable and cosy

fresh milk available from the bar and a teapot in the room small but important things

wifi wasn t reliable

wifi info in the room needs updating but i was able to find out the info easily directly from the

access to wifi was a problem and that was the only thing that made messaging difficult

wifi is a bit slow

wifi really slow and it is very isolated

room was a good size, lots of storage too, shower was good, bar and restaurant are lovely and the staff are very

massive car park ideal when towing a 6m trailer with a van

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

bar staff and restaurant staff where great and friendly

definitely recommend for all people especially with kids

is listed as a property with wifi but there was no wifi available

location, really lovely people, comfortable bed, great breakfast, fast reliable wifi, great italian restaurant attached

next problem:- states that wifi is available in all areas, this was crucial for me as it was a business trip and i needed to

extra touches for example coffee and tea making facilities,a trouser press, a hairdryer and free wifi

very simple decoration. poor facilities. weak wifi signal.

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before relaxing in our gorgoeus room

good parking and good location

loved all the car parking availability too

and the breakfast was superb we had evening meal on both nights and the food was excellent lovely bar staff couldn't be any better will definitely recommend well done the anchor

card on arrival the owner couldn't be more helpful the room was ready for us we went down to the bar sat in front of the fire and enjoyed the ambience we have eaten at the restaurant on our last

breakfast was a nice choice

the food was excellent way above average and all fresh or home made by the chef this included breakfast and dinner

beautiful rooms, friendly staff and amazing breakfast.

venu for a wedding beautiful. the bar staff were fab. breakfast the next morning unreal.

nothing to not like , maybe the drinks at the bar could be a bit cheaper

staff went out of their way to make us dinner although we arrived just before the kitchen was about to close

lovely decor throughout and really good breakfast

room,could hear extractor fan from main kitchen ,poor location of kettle and fridge in wardrobe ,possible

friendly staff and sorted us with an early check in

clean tidy new bar manager

time in the bar the singer was excellent halfway through we got free shots, nice gesture

the staff are lovely and pleasant, so helpful the young lady behind the bar is a credit to the place

the bar staff were very helpful in organising us a taxi

wifi intermittent

wifi was intermittent

wifi was hassle free and they had usb charging ports

being an old building unfortunately the wifi didn t reach my room

room above bar with live music wifi conection poor and television reception

nice hotel . very quiet. lovely reception. only wish they did a hot breakfast

neighbouring restaurant didn't open until 9am, so i had to go off-site to get a full breakfast (but not the fault of the hotel itself)

close to facilities and got early check in

we would have preferred to have a proper breakfast rather than the 'grab and go' breakfast

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

issues with wifi

free wifi

modern room ,clean ,friendly staff , good breakfast , parking on site ,good value for money ,good wifi

nice to have free wifi and parked car on the premises, however we arrived early and limited spaces so if we got there

wifi available in room

free wifi

, hd tv, coffee and tea making facilities in the room, safe on wardrobe, free wifi, fantastic breakfast you basically can order whatever hot breakfast you want, staff are so

location and staff. reasonable facilities inc tv and wifi.

staff on reception were great, staff in the bar too

the lounge bar does a mix of bar meals and light bites - which are tasty

breakfast, very comfortable bed, spacious bathroom - with a bath

the breakfast that was included was also very good

beautiful room, delicious breakfast and very helpful staff.

the staff were accommodating to our every need even supporting us with an early check in due to needing to attend a local wedding

breakfast with lots of options -also had a superb lunch in the restaurant

wifi wasn t great

they liked the hotel very much but didn'thave wifi which they'd needed

was generally very clean and presentable with very comfy beds, plug sockets next to the bed, tv, wifi and a decent bathroom

sconnected very 5 mins).

for connecting to wifi needs a bit more detail, you have to initially connect to the cloud, but the receptionist

staff, good bar downstairs, value for money, ill be staying again next time im in

couldn't sample the bar food because of dietary problems, but menu sounded great

only thing i would suggest is to change the bar that holds the shower curtain as it falls down.

above a pub but once checked in there's a separate front door so you don't need to go into bar unless you want to

lovely bar downstairs

superbly stocked kitchen

were so warm and friendly and very helpful,liked using the kitchen to help ourselves to hot drinks and breakfast had everthing you needed, near train station

friendly welcome, spotlessly clean bedroom, bathroom and kitchen

rather noisy and drunk guests were singing and shouting in the kitchen at midnight on the first night

refreshments, snacks, breakfast in shared kitchen

central location close to all shops and pubs. lovely bar to start for a drink.

however, when we arrived in the bar at the time agreed (which was 8am) there were no staff to be found anywhere in the building

staff lovely and the people in the bar were fun and friendly so i would spend time there

noisy at night time in bar downstairs

we stayed on the friday night and its karoke night so the bar is busy ,but it has a great

i asked for the wifi code and was told it was on the room door

there were no issues with the wifi which we sometimes get

free parking and wifi was a bonus

really lovely hotel,great bar and food and staff excellent

strange setting for a hotel in a housing estate,easy parking and access to hotel

with a folder of information on the local area, places to go, places to eat etc and comes with wifi- password is located in this folder

very quiet, nice shower room, good wifi

were in an off-site annexe and the receptionist showed us to our rooms, explained the wifi password, the keys etc

it was very hot in the rooms and i wasn't aware of the wifi

wifi good

the room was very large and immaculate the food was excellent lovely breakfast and the curry we had one night was freshly made and

the staff were all really friendly and helpful and the breakfast was fab

breakfast really nice with help your self tea and good selection of coffee

i stay here once a year for a golf trip, and will do so again

they accommodated our early check in request and loaned us an iron

ough going to the restaurant just after a coach party had been through

location, parking, wifi.

poor wifi in the rooms, shower power very low

property itself, location, breakfast, wifi and staff

bed was very uncomfortable and you had to put a lot pf personal data in before you could access wifi in the room

to bed there were no pillowcases provided and no towels available for the leisure club due to a laundry problem but, having said that it was an issue that was dealt with swiftly and

waiting and bar staff first class

on the top floor was immaculate and very spacious with a sofa an armchair and a desk chair

all food cooked to a high standard, rooms very spacious & comfy beds, facilities spot on, kids love the swimming pool, location great, plenty to do outside the hotel aswel as inside the

pool, spa & location

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

went into the bar and everyone was friendly

there’s a bar downstairs where you can relax on an evening

downstairs bar with pool tables

lovely stay lovely bar lovely people, really nice for a nice little get away!

they allowed me to have a late check out they had 24/7 reception

up to mark, quiet night, nice view from my window, worth for the amount which i paid, got free breakfast it was good this place is very comfortable for travelers, located near to city

got from the staff, i and my friend had a nice stay in that hotel, we got free nice continental breakfast in the morning, excellent parking space they had and it's free which is really good for

the icing on the cake was a group of drunk kids right outside our room at 4-5am shouting and screaming and eating kebabs

size of the family room was excellent extremely good for the kids

traditional hotel but with modern touches such as wifi and new tvs in rooms

wifi in the room was non existent and there was not much 4g signal, the latter nothing to do with

wifi and phone signal weren't the best.

was no wifi upstairs - despite what was advertised

could not get a safe wifi connection. and we would have preferred firmer pillows.

right next to places to eat too which was ideal with the kids

an early morning bumming noise like laundry machinery.

too hot in the room and the laundry underneath us made a lot of noise during the night

by the friendly staff, modern room decoration, a very good breakfast and outstanding clean

and modern comfortable beds kids very happy with the tv channels lol breakfast was nice and plentiful location was perfect for

staff were very good - particularly in the restaurant for breakfast and evening meal

the breakfast was extensive, you want for nothing & nothing was a bother for the staff if you wanted to

the staff are friendly and the place has a lovely vibe to it - from the cosy crypt bar to the beautiful restaurant it was all perfect

also provided was a kettle and the dining area/ bar were superb and the village is

breakfast was served in the main building and up some fairly steep stairs

only thing that can be an issue is the guest wifi, which does not have great coverage in all the rooms

wifi wasn't working in our room

wifi in our room was poor, couldn t reach our room from the signal box

there is wifi in rooms you need to ask for code from bar

great ensuite shower with toiletries good interactive tv and wifi restaurant was fantastic with breakfast included in cost of room