highly recommend staying here there is evening entertainment on over the weekend in the pubic bar downstairs bar prices are very reasonable there is also a shop just across the road that stocks

was some choice language from some of the locals at the bar

accommodating for an early check in (having travelled 6 hours for a friends funeral) & an early (4am

bar area was comfortable with plenty of entertainment on the weekend evenings

lovely bar with original features and nice outdoor seating area, dog friendly

breakfast was nice although not included in the little bar next door

kitchen facilities in some rooms

poor parking, spaces taken by gym next door

very clean room comfy bed kitchen good

reception not always manned - and sofa bed wasn’t made up for our arrival despite paying g for early check in - however soon revitalised and they sorted

wifi was good and much needed as we were reluctant to use the post-brexit roaming (expensive (+) good wifi, shower,proper bath towels,tea and coffee (-)wifi password in room was wrong

brilliant place to stay, room was extremely clean and spacious, breakfast was top notch and the owners and other staff were really

our breakfast in the morning was also first class

cluding reasonable bar prices) & 100% recommend will definitely use again

lots of parking available. food was excellent and staff very helpful. definitely recommend.

wifi very intermittent

however the free wifi made up for this

wifi slow.

the free wifi was an added bonus

poor wifi

was lacking good heat, rubbish hairdryer, 2 plug sockets weren't working and the wifi barely reached the

very poor wifi and no breakfast included in the price.

wifi was not very good in our room

downside would be the wifi is not very good in the room but worked better in the

wifi, very weak and reception in general very poor.

the wifi was fast and easy to connect, and the location convenient to break a journey north or south on

wifi was working

poor wifi, still awaiting receipt for stay, not enough hot water for bath..

quiet stay and good wifi

there s also a large parking area, which was perfect for parking my coach with no issues at all

wifi wasn t reliable

had lost their wifi and you can imagine it takes them a few days to fix it

wifi really slow and it is very isolated

liked everything but found the wifi signal was quite weak in our room

wifi info in the room needs updating but i was able to find out the info easily directly from the

the wifi kept dropping.

wifi not brilliant, think due to weather

free wifi which had a good signal over all the property

wifi was free and pretty good

poor wifi so maybe not so good for anyone with work to do depending on a good signal

the breakfast was such good quality and a great selection to suit most tastes

breakfast was a nice choice

location, clean, comfortable good food in the bar . lovely view .

beautiful location, clean rooms, great restaurant and bar area.

bar dining area and cosy rooms with nice views

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before relaxing in our gorgoeus room

good parking and good location

loved all the car parking availability too

an old tv that did not work and no wifi

to ask for wifi code, tv didn't work, one ceiling light didn't work and the light over the mirror in the

bathroom every 2 minutes; the tv only worked on some channels - no bbc; the bathroom was dirty; wifi didn't work; breakfast was shambolic and tasteless, not easy for a full english breakfast

the wifi signal not very strong, cold bathroom

no phone in the room. no immediate access to wifi. no booklet explaining anything.

excellent comfortable room .superb bar with friendly staff

food from the bar outstanding, speciality was pizzas and the cooked breakfasts were to die for

bar was very quiet as it was out of season, but there was a good range of beers at reasonable

there was no noise from the bar at all and it was nice to open the curtains in the morning and see the sheep in the field

stay - loved our very spacious, comfortable room, the staff were friendly and helpful and the bar was warm and welcoming

location and staff. reasonable facilities inc tv and wifi.

free wifi

, hd tv, coffee and tea making facilities in the room, safe on wardrobe, free wifi, fantastic breakfast you basically can order whatever hot breakfast you want, staff are so

staff on reception were great, staff in the bar too

as a lone female i often have room service however in the gibside i choose to eat in the bar because of the comfortable

room was perfect for our stay evening meal and next day breakfast were very nice and couldn't fault it

area is brilliant, people were so friendly loved the breakfast.

the team are really friendly and the breakfast was amazing

great location bar area and bedrooms immaculate

plenty of parking, great bar area, lots of tv screens and a pool table

the restaurant and bar area are really comfortable and welcoming

excellent dog friendly bar & restaurant

requested an early check in because we were attending a family funeral and we needed to change clothing after

the bar and restaurant were spacious, comfortable and cosy

fresh milk available from the bar and a teapot in the room small but important things

walk from station (uphill), beautiful beer garden, lovely staff, good bar selection and prices, lovely clean decour, very affordable, nice bathroom and very comfy bed,

the dishes in the bar were really delicious

very friendly staff, and nice bar area to get a

special mention goes out to the bar staff, who were very polite, friendly and, in phoebe's case, quite gregarious

the bar and garden room downstairs were beautifully presented

in keeping with the style of building, very warm in bar on a cold day/night

realised i was overcharged on my bar bill that was added to my room bill, didn't notice till i left

two girls behind the bar are very polite and helpful

for a slightly early check in

breakfast bar was ok but the milk was not cold enough for my liking.

good wifi

good parking, excellent wifi, tasty breakfast

and then helped me connect to wifi

wifi didn't work or accessable later in the evening or early morning

wifi tv and nice shower gel/shampoo

to the shopping mall, swimming pool was a bonus, and their gym was great , bed was extremely comfortable and overall very pleasant

pool facilities, really good breakfast, quiet nights' sleep, good sized room, friendly staff

staff amazing breakfast great bed was comfy great for the kids very friendly and accommodating

enjoyed the gym and pool and good staff making the experience easy

30 as next door had a room full of kids and we're so loud also next doors room had a friends across the landing which were also loud

there is wifi in rooms you need to ask for code from bar

wifi. buffering all the time

great ensuite shower with toiletries good interactive tv and wifi restaurant was fantastic with breakfast included in cost of room

free wifi was available in the rooms

wifi wasn't working in our room

allowed early check in which after an early morning start was very useful.

i appreciated the late check out which helped with specifics on my stay

with my adult son, who has a learning disability - he is prone to anxiety, but the staff in the bar and restaurant couldn't have been more welcoming and accommodating

was nice -right by the golf club

or, if you prefer, a golf club or cricket grounds or a stream to fish in for entertainment

clean, warm, lovely library bar and a great

knights restaurant and library bar very pricey for us .

size room, comes with a breakfast and you can add on

nice hotel . very quiet. lovely reception. only wish they did a hot breakfast

i think there should be decent fresh coffee at breakfast rather than sachets of instant.

the café area was not very attractive, with a simple breakfast available, but there are some cafés and a restaurant close by for a nice morning coffee

neighbouring restaurant didn't open until 9am, so i had to go off-site to get a full breakfast (but not the fault of the hotel itself)

poor signal in room for wifi

the wifi in the room was a bit patchy, but a chat with reception sorted the issue.

beds lovely. great wifi and working space. fantastic breakfast offer.

not great wifi and since i went for business this was crucial for me...

very clean and modern entrance and bedroom. good wifi. friendly staff. great location.

late check out, great hotel

too hot in the room and the laundry underneath us made a lot of noise during the night

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

breakfast good plenty of choice especially for kids, great parking, in the middle of everything fab place will definitely go again

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

big car park with enough room to park my truck

definitely recommend for all people especially with kids

food was amazing would definitely recommend the women were absolutely amazing with our 3 young kids

bar staff and restaurant staff where great and friendly

good was beautiful and presented lovely the staff are so nice and helpful the bar staff where chatty and cared about our

(for extra points: a bar with a selection of wines/whiskeys, and the morning papers

on a beautiful, quiet road, yet short walk to city centre, cathedral, riverside, bars, restaurants & railway station accommodation: immaculately presented property with elegant &

soaps and shampoo, conditioner and lotion, recently refurbished old mansion turned b&b, amazing breakfast

gem of an hotel, the decor is beautiful, the hotel is kept spotless plus the breakfast was absolutely delicious cooked to perfection

a little bit of class is the honesty bar with homemade creations

fabulous staff exceptional rooms clean wifi nice size windows open lovely feel & vibe

room was spacious wifi was brilliant and easy to access bed was lovely

some issues connecting to the wifi

wifi was excellent, the bed comfortable, staff kind, room clean

paid for wifi but could not get any coverage in the room.

great carvery and breakfast as we decided to stay over.

location is perfect for our visits and to have the option of the restaurant and bar with wonderful food is so convenient

the breakfast was very good with excellent choice

it says on the tin- spotless, comfortable, best john smiths pint at great value and a fantastic breakfast

breakfast was lovely too

the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

food in thai restaurant exceptional and nice bar downstairs for drinks

location and quick parking late check out at 12 ...

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

bar was great as was location

the staff couldn’t do enough when we arrived, had a drink in the bar and had a great breakfast

fab location five mins from centre. citypubhotel bar and staff fab also .

an early check in which was super helpful

lovely bar downstairs with great cocktails, and the manager is a lovely chap

do enough for me, ordering taxis, arranging the spa visit with my daughter, sorting the wifi

gym just what i needed wifi fast

no free wifi in room would have been great if breakfast was included in the room rate.

wifi wasn't free.

one of the few hotels that still charge for wifi. 10 is a joke!

the wifi was good quality and easy to connect to

difficult wifi

spacious and comfortable rooms. king size beds. fridge and safe in room. free wifi

good wifi

a short walk to the attractions of the cathedral, castle, bars, pubs etc

breakfast was excellent - comprehensive tick sheet the previous evening and a time of your choice

good bar and lounge facilities

bar food lovely, great room and breakfast

breakfast a treat

and reception , bar staff experience very attentive waiters excellent and very attentive always on hand with a big

lovely stay lovely bar lovely people, really nice for a nice little get away!

there’s a bar downstairs where you can relax on an evening

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

downstairs bar with pool tables

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

great bar

early check in

the bar was very good, with a great atmosphere and friendly

early check in without any fuss, and relaxed check out

feel of the building which is one of its great attractions there is a little noise from the bar and traffic in the street (the building is directly on the footpath) but not excessive by any

the staff, pool & gym, facilities, comfy room & bed. very good food & service.

chose this hotel for its facilities especially the swimming pool, gym and sauna and wasn't disappointed

the room was clean well equipped and comfortable, the evening meal was superb, as was the breakfast

spa needs to have designated times for adults only, paid a lot of money for a relaxing stay to be

- people leave their towels on to then go for spa treatments or lunches - but most of us with kids are only there for an hour or so and during this time nobody was using them

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

we all loved it, kids thought it was great

early check in, although for a fee.

size of the family room was excellent extremely good for the kids

room (twin beds) with no extra costs, got a three bed room next to the eating area, delicious breakfast from a friendly cook, great location (next to bus

room spray smells extraordinary, quiet place and big parking place offered me a nice continental breakfast

tv didn't work, flaky wifi. no in room heating contold

the wifi stops working as soon as you get in the room

friendly staff all 3 diff members of staff o saw were briiant, was very clean throughout, free wifi tv with a enough channels very clean room the bed was that comfty was a shame to have to get

wifi connection was great too

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

hotel was spacious with very friendly staff and had a decent bar too

the hotel staff, bar and pool table

good location for our event at exhibition park. good bar area. just what we needed and clean.

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

from welcome fresh clean room people from the area who sat in the bar made me welcome

nice breakfast

lovely breakfast and very accommodating with my early check in - thanks!

was clean the breakfast was ample found a nice working men's club nearby easy to get bus into

very friendly, welcoming. excellent comfort and breakfast.

we had a family emergency and we unexpectedly needed our 2 kids to stay with us even though we had only paid for a double room they let us have the

with lots of school kids/youth near the park etc

00 for me and 2 young kids one night ,very poor value for money ,won't ever return to be honest

we loved the pack up breakfast

late check out is a bonus

wifi connection overall across the hotel / room wasn't very good

lovely clean warm and quiet room. good breakfast, friendly staff & good wifi

i then returned early to get some lunch, which was delicious, do some work via the free wifi and then have a quick nap in my car before my long journey home

big bonus free wifi for my

the wifi connection was not very stable and bit slow.

table and chairs in kids area for breakfast not clean

the pool was a 10 second walk

food is lovely and the spa is amazing and the hotel is lovely very comfy bed

never used the gym or pool bcoz we were too busy

the bar in the hotel's limited drinks feels a bit like a café but the health club is better

early to our early check in just on the off chance we could get in

the wifi was problematic at first, but it got fixed quickly after contacting support

liked location close to metro - we went to tynemouth wifi we couldn't access it said likely to be

wifi access

excellent rooms with brilliant wifi

wifi was poor

i asked for the wifi code and was told it was on the room door

free parking and wifi was a bonus

there were no issues with the wifi which we sometimes get

really lovely hotel,great bar and food and staff excellent

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

veggie option perhaps, a little amuse boucher type thing in the bar - just to set the scene perhaps

absolutely stunning historical property. amazing bar and unbelievable food.

especially enjoyed the breakfast and how they catered for my gluten intolerance

also provided was a kettle and the dining area/ bar were superb and the village is

we had sunday lunch, evening meal and breakfast and all were excellent

central location reasonable price great breakfast helpful staff allowed an early check in :)

breakfast can be better

toilet had basic liquid soap only, there should place convenient size toothpaste, shaving jel and bar soap as well

location of the is perfect for families with kids specially who are planning to visit discovery museum or life science museum and commuting by

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

car park space on site, gin bar good atmosphere and menu, breakfast delicious and good choice, early check in and late

we also travelled with two kids ages 6 and 8 and they also loved this hotel

lounge bar didn't last long enough

food was outstanding,gym facilities excellent

a very bright smoke detector flashing all night. noisy spa area full of kids.

location was a little difficult to access by foot from the train station the wifi didn't reach to our room the breakfast could have been better (just cereal and (-) maybe they could invest in wifi too support this (-)struggled to get the wifi to work, however the staff were most helpful in helping me sort this out (-)the wifi quality is very hit and miss. (+)unpretentious food; great beer; comfortable beds; christmassy cheer; pleasant staff; good wifi; and a hearty breakfast (+) good wifi (+) the room was clean and quaint, with great wifi, and just a quick bus ride to durham (-)the wifi didn't extend to our bedroom sadly. (-)we didnt get a chance to wifi so it is important :/ (-)wifi connection didn't work in room (we were in room 8) - needed to sit on landing to get connected

the bar was super, and the locals were friendly

easy parking outside the pub

room was small and the bathroom very chilly; tiny tvs in rooms; bar closed before 11

parking could be a problem as no car park

good wifi

surprisingly the wifi was poor not enough strength to download a newspaper

wifi a bit slow. no seeds at breakfast.

lovely spacious and spotless room, parking available, lovely staff, delicious breakfast, great wifi, loved our balcony fantastic stay

station

bedroom lovely, wifi, lots of tea selection, water ( 20) from durham station; spotlessly clean, comfortable room with tea / coffee, toiletries, wifi (+) wifi brilliant as well (+) smart tv with great wifi signal (+) wifi great, breakfast very good, staff very friendly and parking excellent (+) good wifi (-) we had no wifi for our 3 night stay

very friendly staff, clean & comfortable room, plenty of parking and great breakfast to set you up for the day

the bed is very comfortable and spa bath massive and luxurious

spent hours in it ud83dude05) the breakfast was delicious served in the room

the huge spa bath was amazing and so relaxing - just perfect for a romantic getaway

rooms are clean and comfortable good wifi

should be a manual in each room explaining the facilities, wifi etc

linens, no spoons of stirrers for tea & coffee making in the room, no mobile signal and woeful wifi

also the free wifi is really straightforward to connect to, and it's fast

didn't have brilliant success with the wifi

t i had unlimited data so i didn't bother asking for help) and the plug in the bath was not

wifi was a little variable.

couldn't connect to wifi in the room.

wifi didn't work when i was there at all.

wifi didn't work in the west wing

breakfast and gym were both on the second floor

late check out on sunday was particularly good

requested for an early check in as we were scheduled to arrive early

at there was much less choice for breakfast i missed the fresh fruit salad and i have strawberry allergy so couldn't use the jam as

room really clean and fresh, nice bar area and excellent breakfast

were very happy to receive a much larger room than expected, the most comfortable bed ever, free wifi and an absolutely fabulous bathroom with exceptional bath and shower

wifi worked well and got on and worked in the small lounge on skype calls

when i had trouble getting on to the wifi the receptionist helped me

issues getting online with wifi

the wifi was strong but the registration process was long winded and

wifi - password given didn't work

wifi didn't work first time

wifi was a little annoying in that some of the most standard web sites threw up security warnings,

staff were fantastic, coffee was great and the wifi was very strong

wifi did not allow me to connect to my vpn for work which made it difficult to get work done

parking / wifi poor

location. comfortable bed clean good shower wifi

great location near the station. clean and had everything i needed. good wifi

free wifi

staff very friendly and helpful buffet. breakfast excellent comfortable room free wifi fantastic

update needed on wifi, particularly superior rooms area of

negative is the tv channels were a little dated and poor wifi connection but not really a necessity for me

wifi connection was awful

wifi and expensive beer

wifi wasn't the best but in a building as large and old as the ramside it's difficult and it was

free wifi

no free wifi parking 12 for overnight

finally there was also free wifi

wifi should be free in the rooms

it was a faff having to get the hilton app to obtain free wifi

sadly the wifi was patchy in the reception area and non existent in my room.

wifi didn t extend into our room which was a shame, and a few toothpaste marks on the mirror from

wifi connection was weak in my room.

- great bar - great customer service - fast wifi negatives: - broken furniture in room - key cards being demagnetised constantly - out of

thing i can fault is the poor signal of the wifi but being out of the hotel a lot didn't make it a big

wifi in our room

bar area perfect to have a drink watch sport and wifi good enough to be able to work a little.

th floor) was non-existent

the wifi was really bad

wifi took a little while to connect on my computer but worked straight away on my phone

there was a hairdryer, extra linens and pillows, tv and free wifi

very good breakfast, reliable wifi

clean room, big shower. good air-conditioning and wifi. extra pillows available.

wifi was terribly slow

internet/wifi speed wasn t fantastic but it was decent.

i didn't use the washing/drying or kitchen

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty with pots of green food on cooker very noisy at night, steward left keys for

kitchen to be more tidy

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t ask either

manager also met our request for early check in

the bar served great beers and the local company was super friendly and accommodating

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

very simple decoration. poor facilities. weak wifi signal.

is listed as a property with wifi but there was no wifi available

location, really lovely people, comfortable bed, great breakfast, fast reliable wifi, great italian restaurant attached

extra touches for example coffee and tea making facilities,a trouser press, a hairdryer and free wifi

next problem:- states that wifi is available in all areas, this was crucial for me as it was a business trip and i needed to

lovely bar and breakfast area

early check in & late check out. window opened much appreciated.

early check in & late check out. window opened much appreciated.

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

lovely decor and beds are super comfy and the late check out was great.

the bathroom was also on a different level requiring 4 steps to reach it the guest wifi was also not working well and kept asking us to sign in via facebook or to provide a lot of

wifi a bit slow but good enough for emails and browsing - can't use for streaming

d has been every time i ve stayed here).

to have free wifi - we couldn't connect all time we were there - disappointed as this was one of the main

was pretty much perfect except wifi is very poor

staff were helpful and friendly and having a laundry room helped with 3 young children

excellent location, nicely refurbished and bar on site

oh, and there was laundry (washer and dryer) in the basement that you could use for free (just provide your own

laundry , storage everything available, breakfast at cheaper price, if not included

the bar has a great selection of drinks and are reasonably priced

breakfast was a little disorganised no menus and wet floor still cleaning bar area was bit messy

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

friendly bar maid for check in and breakfast services

appearance of the pub inside and out is very clean & warming the owners & the bar staff are very pleasent & helpfull the atmosphere of the regulars are relaxing & friendly, the

bar and dinner was terrific, cozy and the people were extremely nice

couldn t access the wifi as it was unsecured.

the wifi was a did iffy but that was being fixed the day we left.

wifi required setting up cloud account

wifi registration was a little beat difficult.

the wifi worked wel

at least we could get wifi on our ipad

good wifi, helpful staff and the beds are so comfortable

the table the bath air con size of the room choice of tv channels free wifi

a secure wifi connection would be better as oppose to the only unsecured connection, meaning online banking

nice modern rooms, comfy beds, good wifi.

room, view, facilities, wifi.

reliable wifi and well stocked bar would happily

wifi was poor too

good wifi and shower was hot every morning

and shower good hot water tv kettle window partly opens wifi breakfast plenty of hangers plus ironing board

good wifi throughout

open wifi network is insecure.

very weak wifi

earlier check in options even if pay a little more free parking more room service options

the courtyard for pre dinner drinks and bar are was very comfy

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter to stay

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

quiet and nice little bar area downstairs too got a great night sleep was ideal (especially for

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

breakfast room was very nice with a large breakfast bar and comfy sofa

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

the bar is situated on the ground floor and the staff were very helpful