breakfast was fab

could have had more seating in bar would have been nice, but overall a good stay, staff very friendly and service was good

was nice , clean, not far from the restaurant, car park staff on the bar were great breakfast was

food in the bar was so tasty and super filling

early check in as was in the area for a wedding, after a phone call to the hotel they arranged for

the young boy behind the bar was miserable and made serving our drinks look like a chore he didn't want to do

bar prices was good lower than expected

reserved parking for residential guests as the bar area and restaurant was busier on the friday evening with locals and parking was a bit tight

fantastic value for money. clean comfortable room, nice restaurant and bar - even had a jukebox

little gem, spacious room that accommodated family with 3 kids

bedroom lovely, wifi, lots of tea selection, water ( 20) from durham station; spotlessly clean, comfortable room with tea / coffee, toiletries, wifi (+) wifi brilliant as well (+) smart tv with great wifi signal (+) wifi great, breakfast very good, staff very friendly and parking excellent (+) good wifi (-) we had no wifi for our 3 night stay

i stayed in the phoenix room which was amazing, the huge spa bath was incredible

staff kept the bar open longer for us

breakfast was exceptional and the team could not have done any more to make us feel welcome

the breakfast menu was extensive and everything was cooked to order and delicious

wifi was good and much needed as we were reluctant to use the post-brexit roaming (expensive (+) good wifi, shower,proper bath towels,tea and coffee (-)wifi password in room was wrong

free parking on the door step, delicious full english breakfast, handy for visiting durham

dog friendly bar and rooms, with a lovely walk in the woods opposite

our breakfast in the morning was also first class

cluding reasonable bar prices) & 100% recommend will definitely use again

quiet stay and good wifi

poor wifi, still awaiting receipt for stay, not enough hot water for bath..

wifi was working

the wifi was fast and easy to connect, and the location convenient to break a journey north or south on

after several hours in my room i was feeling peckish, decided to look at the menu at the bar but nothing took my fancy

the room itself had good wifi and basic amenities like toiletries, kettle and tea/coffee

wifi was iffy in my room

i was in room 13, the wifi signal wasn t great

the wifi wouldn't

) and only occasional, faint wifi reception in my bedroom

excellent comfortable room .superb bar with friendly staff

there was no noise from the bar at all and it was nice to open the curtains in the morning and see the sheep in the field

food from the bar outstanding, speciality was pizzas and the cooked breakfasts were to die for

bar was very quiet as it was out of season, but there was a good range of beers at reasonable

stay - loved our very spacious, comfortable room, the staff were friendly and helpful and the bar was warm and welcoming

good food and facilities.lovely building.very good wifi.

the wifi in my room was intermittent but was advised the extender may not be working.

the room was very cleaned, and the wifi worked functionally

the wifi was a bit slow and the food was really good but a bit pricey.

small side and a bit tight for room

the restaurant was closed but that was ok as we were allowed to have a takeaway in the bar

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

manager also met our request for early check in

i then returned early to get some lunch, which was delicious, do some work via the free wifi and then have a quick nap in my car before my long journey home

wifi connection overall across the hotel / room wasn't very good

wifi was a bit weak.

right outside your room, free fast 30mbps wifi, superb food - either in the bar or restaurant

the wifi connection was not very stable and bit slow.

wifi didn't work or accessable later in the evening or early morning

excellent service, clean and big rooms, comfortable beds, great wifi.

cosy, quirky and a lovely place to stay. great wifi!

bed was very comfy, wifi was good, service was great, parking outside the hotel

yet quiet: room with great view and enormous, comfortable bed: excellent breakfast: free parking: wifi

in keeping with the style of building, very warm in bar on a cold day/night

the breakfast bar was ok and the cooked options really good

breakfast bar was ok but the milk was not cold enough for my liking.

for a slightly early check in

two girls behind the bar are very polite and helpful

on a beautiful, quiet road, yet short walk to city centre, cathedral, riverside, bars, restaurants & railway station accommodation: immaculately presented property with elegant &

a little bit of class is the honesty bar with homemade creations

similarly the staff at breakfast

be great to make more of the reading room, like running a bar in the evenings, as its so lovely

(for extra points: a bar with a selection of wines/whiskeys, and the morning papers

special mention goes out to the bar staff, who were very polite, friendly and, in phoebe's case, quite gregarious

walk from station (uphill), beautiful beer garden, lovely staff, good bar selection and prices, lovely clean decour, very affordable, nice bathroom and very comfy bed,

the bar and garden room downstairs were beautifully presented

the dishes in the bar were really delicious

nice room, excellent restaurant and bar just downstairs

the bar was very good, with a great atmosphere and friendly

feel of the building which is one of its great attractions there is a little noise from the bar and traffic in the street (the building is directly on the footpath) but not excessive by any

early check in without any fuss, and relaxed check out

if you stay make sure you have a few drinks in the bar - lets keep pubs like this running

checked in early , warm welcome from everyone in the bar too

the bar has a great atmosphere we will definitely be

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn’t the best but if you make the most of the bar you don’t really care

bar was great as was location

fab location five mins from centre. citypubhotel bar and staff fab also .

lovely bar downstairs with great cocktails, and the manager is a lovely chap

very clean and modern entrance and bedroom. good wifi. friendly staff. great location.

the wifi in the room was a bit patchy, but a chat with reception sorted the issue.

super wifi

poor signal in room for wifi

no wifi route to follow

gym just what i needed wifi fast

one of the few hotels that still charge for wifi. 10 is a joke!

no free wifi...bit mean!

do enough for me, ordering taxis, arranging the spa visit with my daughter, sorting the wifi

wifi wasn't free.

good wifi

the wifi was good quality and easy to connect to

difficult wifi

spacious and comfortable rooms. king size beds. fridge and safe in room. free wifi

room service was quick

location was a little difficult to access by foot from the train station the wifi didn't reach to our room the breakfast could have been better (just cereal and (-) maybe they could invest in wifi too support this (-)struggled to get the wifi to work, however the staff were most helpful in helping me sort this out (-)the wifi quality is very hit and miss. (+)unpretentious food; great beer; comfortable beds; christmassy cheer; pleasant staff; good wifi; and a hearty breakfast (+) good wifi (+) the room was clean and quaint, with great wifi, and just a quick bus ride to durham (-)the wifi didn't extend to our bedroom sadly. (-)we didnt get a chance to wifi so it is important :/ (-)wifi connection didn't work in room (we were in room 8) - needed to sit on landing to get connected

parking could be a problem as no car park

great relaxing bar with 2 well kept real ales

the meals were excellent, great breakfast, staff friendly, cute little bar to enjoy and relax in after a day of sightseeing

easy parking outside the pub

the breakfast was delicious

quiet location , very comfortable room and a hearty breakfast to set us on our way . thankyou !

superb breakfast and evening meals

and stayed in many hotels and this hands down was the best , my wife and i had drinks in ybe bar at night, no sooner had i put my glass down the barmaid was pooring me a new one , the rooms

room was a good size, comfortable bed, excellent breakfast, friendly staff

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

we had a nice drink in the bar when we got back

was delicious and plentiful, asked for early check in and this was facilitated

friendly bar maid for check in and breakfast services

breakfast was a little disorganised no menus and wet floor still cleaning bar area was bit messy

wifi did not work

information given on check in ie breakfast, wifi, covid 19

bathroom every 2 minutes; the tv only worked on some channels - no bbc; the bathroom was dirty; wifi didn't work; breakfast was shambolic and tasteless, not easy for a full english breakfast

an old tv that did not work and no wifi

contrary to information on booking, no wifi

in a 2 bed suite with a kitchen and living area

separate section with single beds for the kids which was great for everyone

also kids running along the corridor in the early hours

while we didn't have food in the place, there was a little bar area and breakfast available

sofa bed and extra bed was ideal for the 2 kids

good wifi for working

with no wifi and just above the bins where the staff take their breaks

wifi wasn't the best there

wifi connection was a bit hit and miss

decor is a bit dated poor wifi

wifi very good

new tv was a nightmare i had to stream off my phone because no channels were available wifi didn't work etc but no big

the wifi connection was slow.

very comfortable stay . excellent breakfast. excellent free wifi

wifi is very poor, really bad signal - only negative!

was clean the breakfast was ample found a nice working men's club nearby easy to get bus into

the breakfast was served hot and all cutlery and plates were very clean

bar prices compared really well with tourist prices in town centre

very friendly, welcoming. excellent comfort and breakfast.

was close to major roads, plenty of food outlets nearby, bar downstairs

member serving at the gym cafe were very unfriendly to the point i didn’t want to order a further drink

hotel and spa centre

staff were friendly hotel was amazing and spa was lovely

liked the fact there was a bar by reception

very noisy guests younger kids banging doors constantly through the night

absolutely spotless rooms, clean bar area and restaurant..

good breakfast

room was lovely great breakfast too

our room was lovely & quiet & the breakfast amazing

food, comfortable bed, excellent shower, wonderful breakfast and friendly staff

wifi was really bad which we needed due to having a poor phone signal, we could only get wifi

wifi was a bit sporadic in places.

wifi connection was not strong in my room, i mentioned this to reception, who contacted the service

negative is the tv channels were a little dated and poor wifi connection but not really a necessity for me

update needed on wifi, particularly superior rooms area of

wifi did not meet my needs, but i don't know the internet speeds for the area

poor wifi so maybe not so good for anyone with work to do depending on a good signal

wifi not brilliant, think due to weather

wifi code had been changed and not listed in the 'in room' literature.

just the weather lol.....wifi little slow or none existent ..... think down to weather.

the wifi could ve better but it s a castle the walls are probably to thick

wifi good

room was comfortable, clean, well equipped, given the wifi password on arrival, another first time for us

wifi was quite poor in my room on the top floor, but very minor issue.

the room was over-hot and airless not possible to open window useless wifi

also i'm not sure what the green light is in the kitchen wether it's for fire safety or not but it was really bright all night and couldn't get it

no restaurant on tuesday evenings or breakfast on wednesday mornings. gym noise below my room

nice room with kitchen and bathroom very clean and the restaraunt was next door the breakfast was lovely staff

gain access for guests only to the rooms i liked the size of the room and the added bonus of the kitchen which i didn’t

e pubs, restaurants, so we used the hotel bar and

the wifi was down didn't really bother us as we were trying to stay away from work stuff,tills went

wifi

wifi speed

the room was lovely and well-equipped. the wifi was also quite good in the room we stayed in.

let down by less than high speed wifi

liked the free parking and wifi, the proximity to a petrol station, and that pets are allowed

all need wifi now and the signals throughout the hotel were not brilliant

rooms are large and if anything a little warm but good wifi and showers

wifi didn't really work, although 4g was sufficient in the building

didn't like i couldn't find the wifi password anywhere and wasn't given it by the reception upon checking

the breakfast could of been better.

room was amazing and breakfast was nice too.

the bar is well laid out with different seating areas, wine is well chosen and well priced

large selection of breakfast items

location great, right on the park and large bath tub, great for the kids.

we ate lunch there but didn’t have breakfast

very clean friendly staff good food and bar prices reasonable

lovely bar fantastic staff and great location room basic but nice

stay friendly staff excellent breakfast location good next to train station local tourist spots not far from durham sunderland

staff nice room music was excellent in bar nice atmosphere reasonably priced drinks really enjoyed the stay was only one night but enjoyed

poor wifi.

wifi connection was really bad. no gel provided for shower.

there was ample parking and free wifi throughout the hotel

wifi

i think the on site pub should do food also the wifi was very patchy

lovely bar with original features and nice outdoor seating area, dog friendly

was some choice language from some of the locals at the bar

accommodating for an early check in (having travelled 6 hours for a friends funeral) & an early (4am

bar area was comfortable with plenty of entertainment on the weekend evenings

there was a little noise from the television in the bar area at night, but if you book above a pub, what do you expect

also noted a nice golf course 5 mins walk down the avenue, looked nice

or, if you prefer, a golf club or cricket grounds or a stream to fish in for entertainment

with my adult son, who has a learning disability - he is prone to anxiety, but the staff in the bar and restaurant couldn't have been more welcoming and accommodating

we had a lovely meal in the library bar prior to the event and an amazing breakfast the following day

as a family with kids, we wanted a castle stay on our trip and this one was just awesome

wifi coverage - not great in our rooms

not over priced, breakfast very good a lot of choice, the hotel was quite , well decorated wifi very good

frustrating that the wifi reception as intermittent.

wifi poor but some could say that is a benefit, however we face time and unable to get a connection

wifi very intermittent

access to wifi was a problem and that was the only thing that made messaging difficult

wifi really slow and it is very isolated

wifi wasn t reliable

had lost their wifi and you can imagine it takes them a few days to fix it

wifi isn't great and if you like a lot if tv channels, you'll be disappointed with the two we could

the breakfast was fab - and we had a lovely waitress who was very pleasant

the bar and restaurant are stylish, homely and relaxing

was excellent, fantastic location with very good food , great choice on menu for dinner and breakfast was excellent

friendly welcome on arrival, very good service received from restaurant and bar staff both in the evening and at breakfast which was delicious

an evening meal and breakfast and could not fault either of them

wifi intermittent

wifi was hassle free and they had usb charging ports

wifi was intermittent

the suggested wifi router was not available - not a major issue

room above bar with live music wifi conection poor and television reception

clean wifi good and quiet

very poor wifi and no breakfast included in the price.

was lacking good heat, rubbish hairdryer, 2 plug sockets weren't working and the wifi barely reached the

still get on wifi, have a beer and dinner and then a good nights kip

wifi not great

we stayed on the friday night and its karoke night so the bar is busy ,but it has a great

noisy at night time in bar downstairs

access to and exiting from the room when the bar is shut is convoluted

however, when we arrived in the bar at the time agreed (which was 8am) there were no staff to be found anywhere in the building

central location close to all shops and pubs. lovely bar to start for a drink.

it was very hot in the rooms and i wasn't aware of the wifi

very quiet, nice shower room, good wifi

with a folder of information on the local area, places to go, places to eat etc and comes with wifi- password is located in this folder

wifi good

were in an off-site annexe and the receptionist showed us to our rooms, explained the wifi password, the keys etc

comfy bar that serves good real ales and good sized meals

they accommodated our early check in request and loaned us an iron

i stay here once a year for a golf trip, and will do so again

lovely quirky-ness to the room lots of space in our room breakfast was delicious locality- very short walk to the witham to see our

huge room, comfortable bed, nice breakfast

paid for wifi but could not get any coverage in the room.

fabulous staff exceptional rooms clean wifi nice size windows open lovely feel & vibe

wifi worked

room was spacious wifi was brilliant and easy to access bed was lovely

free, fast wifi

food in thai restaurant exceptional and nice bar downstairs for drinks

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

the lady on reception/ bar was fantastic and our evening meal was lovley

we ate down at the champs sports bar , excellent a 10 min walk, decent prices, lovely food

wifi and phone signal weren't the best.

the wifi wasn t very good

wifi didnt work in the room was the only issue restaraunt was shut for evening meals due to chef

no phone signal at hotel and wifi is poor

wifi in the room was non existent and there was not much 4g signal, the latter nothing to do with

lovely staff , bar great, food amazing , big comfy bed , breakfast was fab

beautiful location, clean rooms, great restaurant and bar area.

beautiful rooms, friendly staff and amazing breakfast.

nice room with a comfy large bed. ambience in the bar was good. and relaxed staff.

the food was excellent way above average and all fresh or home made by the chef this included breakfast and dinner

excellent dog friendly bar & restaurant

the bar and restaurant were spacious, comfortable and cosy

fresh milk available from the bar and a teapot in the room small but important things

requested an early check in because we were attending a family funeral and we needed to change clothing after

the restaurant and bar area are really comfortable and welcoming

wifi good enough to work from

i just needed a base with wifi to work and somewhere to sleep

parking was at rear of building and a bit of a trek

atmosphere excellent in the bar & foid in the restaurant amazing

owners was a gem ,a lovely french man went a step beyond when we asked for room service during a busy pre-booked event

clean, great food, spacious room, late check out. will def stay again. ate too and food fabulous

the bar area is also very welcoming, with excellent food

breakfast was excellent- great quality and choice

we were tired from traveling so didn't want to have evening meal in the bar just wanted to stay in our room

the restaurant/ bar were lovely well priced drink’s excellent menu for dinner and a substantial breakfast

you get 2 key cards and the wifi was a strong signal

free wifi good size comfortable bed

unable to log on to the wifi

nice to have free wifi and parked car on the premises, however we arrived early and limited spaces so if we got there

modern room ,clean ,friendly staff , good breakfast , parking on site ,good value for money ,good wifi

the staff are lovely and pleasant, so helpful the young lady behind the bar is a credit to the place

clean tidy new bar manager

nice bar area. clean room. bed was really comfy.

friendly staff, great bar ud83cudf78

location, staff, room, bar and value for money

breakfast and dinner excellent. friendly and helpful staff

breakfast excellent, location central

the staff were accommodating to our every need even supporting us with an early check in due to needing to attend a local wedding

quality hotel, a jewel in the centre of darlington. great decor, room, bar & staff.

very helpful staff, great restaurant and bar on the ground floor

good was beautiful and presented lovely the staff are so nice and helpful the bar staff where chatty and cared about our

definitely recommend for all people especially with kids

big car park with enough room to park my truck

room was a good size, lots of storage too, shower was good, bar and restaurant are lovely and the staff are very

the drinks at the bar were a bit expensive

for connecting to wifi needs a bit more detail, you have to initially connect to the cloud, but the receptionist

shower in a long time, good size room and wifi connection

wifi wasn t great

was generally very clean and presentable with very comfy beds, plug sockets next to the bed, tv, wifi and a decent bathroom

cloud wifi.

lovely bar downstairs

as i was coming in from the airport at an early hour, i appreciated the early check in

great accommodation, jill and elisha bar staff were brilliant nd made me feel very welcome

fantastic bar downstairs, no noise from it

staff, good bar downstairs, value for money, ill be staying again next time im in

rather noisy and drunk guests were singing and shouting in the kitchen at midnight on the first night

refreshments, snacks, breakfast in shared kitchen

were so warm and friendly and very helpful,liked using the kitchen to help ourselves to hot drinks and breakfast had everthing you needed, near train station

were in room number 8 and found the kitchen a very good idea and very close you are able to have as much or little as you want without

it was great having the kitchen

a very limited, mostly no signal, for my mobile and i couldn t connect to the wifi at any time, bar staff said it was poor weather conditions in the area

easy parking in quiet setting. good breakfast.

good parking and pleasant surroundings

friendly staff very willing to please. verydog friendly. lots of parking.

to find and lots of parking

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before relaxing in our gorgoeus room

good parking and good location

loved all the car parking availability too

wine-list could be better and the bar could be better stocked. but both are perfectly adequate.

staff were very good - particularly in the restaurant for breakfast and evening meal

absolutely stunning historical property. amazing bar and unbelievable food.

the breakfast was extensive, you want for nothing & nothing was a bother for the staff if you wanted to

not keen on having streaky bacon for breakfast

very simple decoration. poor facilities. weak wifi signal.

extra touches for example coffee and tea making facilities,a trouser press, a hairdryer and free wifi

is listed as a property with wifi but there was no wifi available

next problem:- states that wifi is available in all areas, this was crucial for me as it was a business trip and i needed to

location, really lovely people, comfortable bed, great breakfast, fast reliable wifi, great italian restaurant attached

the wifi was touch and go

bed was very uncomfortable and you had to put a lot pf personal data in before you could access wifi in the room

location, parking, wifi.

ough going to the restaurant just after a coach party had been through

wifi was bad and no table service in the lounge areas

location and staff. reasonable facilities inc tv and wifi.

free wifi

, hd tv, coffee and tea making facilities in the room, safe on wardrobe, free wifi, fantastic breakfast you basically can order whatever hot breakfast you want, staff are so

staff on reception were great, staff in the bar too

as a lone female i often have room service however in the gibside i choose to eat in the bar because of the comfortable

.everything except the breakfast

close to facilities and got early check in

i think there should be decent fresh coffee at breakfast rather than sachets of instant.

nice hotel . very quiet. lovely reception. only wish they did a hot breakfast

amazing fresh breakfast!

location good. breakfast and rooms excellent

breakfast was lovely, room was comfortable and clean. staff were lovely

the night porter

ul) arranged an early breakfast for me too

excellent friendly bar staff really helpful guide for getting around. breakfast 10 out of 10

bonus of having a swimming pool

the late check out was great, the bed was really comfy and the breakfast was amazing.

the deluxe room was very comfortable, the gym facilities were very good, and the breakfast was of a high standard

the food in the bar and grill was delicious so i definitely recommend that restaurant

on the top floor was immaculate and very spacious with a sofa an armchair and a desk chair

i asked for the wifi code and was told it was on the room door

free parking and wifi was a bonus

there were no issues with the wifi which we sometimes get

spacious clean room, very comfortable bed and free parking on-site.

the bed was very confy. the bacon was gorgeous. great parking.

went into the bar and everyone was friendly

there’s a bar downstairs where you can relax on an evening

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

lovely stay lovely bar lovely people, really nice for a nice little get away!

we loved our room and our breakfast

the beds were comfortable and all laundry and towels were like new

enough to move room , on the saturday night while mum’s and dads where getting drunk at the bar kids were running up and down the hall

group of people came in with guns which obviously was for the sport shooting but made us and my kids feel uncomfortable and then straight after a big coach of drunk people got off and a man

what we needed, rooms was very clean and comfortable, breakfast was really good plenty of choice, kids had some breakfast so that says alotud83dude03, free parking was a bonus, staff were very

the food in the bar was good as well as the breakfast in the morning

really lovely rooms and host. friendly bar too.

owners was lovely and welcoming even prepared to let us have an early check in if needed

the food, beer and the service in the bar was excellent

very friendly service relaxing bar good food liked rooms with own entrance

the icing on the cake was a group of drunk kids right outside our room at 4-5am shouting and screaming and eating kebabs

the blinds didn’t close properly waking kids up super early! a small thing in comparison tho!

size of the family room was excellent extremely good for the kids

got from the staff, i and my friend had a nice stay in that hotel, we got free nice continental breakfast in the morning, excellent parking space they had and it's free which is really good for

customer service from the staff it's worth the price, the room was spacious enough to move nice breakfast which i got it was freshly cooked and served the parking space was excellent and it's

lovely setting and beautiful inside. particularly the bar and restaurant area

the bar and restaurant area was incredible comfy and welcoming. 2 roaring log fires.

good breakfast to boot

hotel , lovely room ,clean with all amenities, good location ,nice bar area, plenty of parking, very helpful staff especially amy on

breakfast good

wifi could be better.

there is wifi in rooms you need to ask for code from bar

only thing that can be an issue is the guest wifi, which does not have great coverage in all the rooms

didn't have the wifi code, so used our own data and it wasn't very clear to us what we needed to do

consistent wifi would be more helpful