didn't like i couldn't find the wifi password anywhere and wasn't given it by the reception upon checking

lovely staff wifi fuss free facilities in room were thoughtful

liked the free parking and wifi, the proximity to a petrol station, and that pets are allowed

there was only one bath towel and one hand towel between two people, secondly there was no wifi access in the room and thirdly there was no electric socket near the bed

all need wifi now and the signals throughout the hotel were not brilliant

there was ample parking and free wifi throughout the hotel

wifi, didn't work in my room window wouldn't open, no airflow - not pleasant shower extract not

the wifi was impossible to use as the signal kept dropping but overall this is a nice place and good

wifi poor, rooms could be cleaner

wifi or signal in the room at all so was boring had to walk round the ground at night to do summit

with no wifi and just above the bins where the staff take their breaks

decor is a bit dated poor wifi

country style hotel, rooms top quality, good wifi, well trained staff, free newspaper at breakfast

this, coupled with a wifi problem meant we had to change room

and grounds, superb relaxing spa, great food and bar, room comfy, and had everything, fast wifi, great tv, great bath and hot water

wifi does not work in 90% of the hotel

wifi good

wifi was limited in certain parts ie the restaurant, i had an excellent steak however it was on a

location very peaceful great staff shame no wifi ask manager his answer walls too

the room was over-hot and airless not possible to open window useless wifi

location, staff, room, bar and value for money

the bar staff were very helpful in organising us a taxi

time in the bar the singer was excellent halfway through we got free shots, nice gesture

clean tidy new bar manager

friendly staff, great bar ud83cudf78

nice to have free wifi and parked car on the premises, however we arrived early and limited spaces so if we got there

wifi available in room

unable to log on to the wifi

free wifi

you get 2 key cards and the wifi was a strong signal

breakfast with lots of options -also had a superb lunch in the restaurant

place was superb from room to exceptional food at the restaurant breakfast and dinner were amazing i will be

bed was great. bar looks cool. nice vibe

quality hotel, a jewel in the centre of darlington. great decor, room, bar & staff.

nice rooms. good bar and restaurant. very friendly staff. great location so close to the centre.

refreshments, snacks, breakfast in shared kitchen

rather noisy and drunk guests were singing and shouting in the kitchen at midnight on the first night

superbly stocked kitchen

were in room number 8 and found the kitchen a very good idea and very close you are able to have as much or little as you want without

early check in

lovely bar downstairs

great accommodation, jill and elisha bar staff were brilliant nd made me feel very welcome

staff, good bar downstairs, value for money, ill be staying again next time im in

above a pub but once checked in there's a separate front door so you don't need to go into bar unless you want to

as i was coming in from the airport at an early hour, i appreciated the early check in

cloud wifi.

was generally very clean and presentable with very comfy beds, plug sockets next to the bed, tv, wifi and a decent bathroom

they liked the hotel very much but didn'thave wifi which they'd needed

wifi wasn t great

the room was nice and quiet with excellent wifi connection

from check in, the bar area, the bedroom, breakfast and check out it was an excellent experience

didn't know about in advance) where there were several pathways, a lovely surprise to walk before breakfast - and good the breakfast was

room slightly tired bar staff at evening wedding reception not friendly or polite

the breakfast was amazing

room available for early check in

in room 1 with the bar underneath however ear plugs supplied and music finished by 11 pm and very quiet after that

the breakfast was top notch too

1 above bar a little noisy , but earplugs were provided and the noise didn’t go on late anyway

staff were friendly and accommodating and made sure our room was ready for early check in

we ordered breakfast the day before for the morning and the food was also wonderful

also, the bedroom is over the hotel kitchen and at 6

poor kitchen staff rushed off there feet.

staff from reception, bar and breakfast , early check in which was a bonus, great bar with breakfast exceptional, looking forward to next

the hotel accommodated my request for an early check in free of charge

very enjoyable stay. good bar food, with friendly staff, comfortable bar/ lounge area.

ough going to the restaurant just after a coach party had been through

the wifi was touch and go

location, parking, wifi.

has usb ports to plug in a chromecast so you can cast netflix or such to the tv but think the wifi isn't strong enough to be able to so we weren't able to use this

wifi

rooms are beautiful. big in size . room service is great.

food in the restaurant was varied and lovely, the breakfast was lovely

another young girl knocked for our breakfast order telling us funny stories - fab staff

breakfast was amazing and being delivered to the room hot was great

outside area of bar gorgeous too

om 16) was not acceptable due to poor signal and dropouts

wifi was iffy in my room

reception wasn't ideal but we probably should have asked for the wifi code

the wifi wouldn't

i was in room 13, the wifi signal wasn t great

free strong wifi throughout hotel

the room was very cleaned, and the wifi worked functionally

small side and a bit tight for room

no wifi in room

the wifi was a bit slow and the food was really good but a bit pricey.

the breakfast was amazing and made a great start to my day

very good value, clean and comfortable, good breakfast, good staff

food was good, both in the evening and at breakfast

breakfast superb!staff very welcoming and friendly!highly recommended!

breakfast was wonderful and julie made sure everything was to our liking and made us aware of the

a very well stocked bar with friendly staff

the young boy behind the bar was miserable and made serving our drinks look like a chore he didn't want to do

reserved parking for residential guests as the bar area and restaurant was busier on the friday evening with locals and parking was a bit tight

little gem, spacious room that accommodated family with 3 kids

fantastic value for money. clean comfortable room, nice restaurant and bar - even had a jukebox

room was a good size, comfortable bed, excellent breakfast, friendly staff

lovely room food in bar was fantastic .and all staff very friendly

room was spotless, bar and restaurant staff so attentive and polite. food exceptional.

breakfast was great

staff, nothing was too much trouble (special thanks to the lovely night porter for the bar service)

staff from bar to cleaners were exceptionally polite and eager to help in any way

guy behind the bar was just stood chatting

very good breakfast. a pleasant hotel.

breakfast wasn’t brilliant, and very basic for the price

lovely setting and beautiful inside. particularly the bar and restaurant area

bedroom lovely, wifi, lots of tea selection, water ( 20) from durham station; spotlessly clean, comfortable room with tea / coffee, toiletries, wifi (+) wifi brilliant as well (+) smart tv with great wifi signal (+) wifi great, breakfast very good, staff very friendly and parking excellent (+) good wifi (-) we had no wifi for our 3 night stay

was amazing loved the touch of getting room service

friendly staff, laid back atmosphere, fantastic food. great prices for stay and bar prices.

breakfast was exceptional and the team could not have done any more to make us feel welcome

and bar only open weekends but we knew this

the bar served great beers and the local company was super friendly and accommodating

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

the bar staff and waitresses are great

convenient location for croft circuit, with nice cooked food and bar what more could you want!

lovely and they were brilliant confirming my labrador was more than welcome (and don't charge a pet fee)

really friendly staff, brilliant meal and breakfast was perfect. will definitely return.

isn't something we didn't like but just to say there was noise from the bar but to reassure fellow travellers it seems intrusive but was quiet by 22

the idea of continental breakfast served in the bedroom

breakfast lovely spacious rooms

most comfy beds & pillows excellent breakfast and meals parking too ud83dudc4d

pre order required for breakfast which i think is a great idea, saves so much hassle

the breakfast is fabulous and the parmos are to die for …

if they had pool & gym, this place could charge a lot more & it would be worth

option of paying extra for breakfast but we took our own as the room was kitted out with a kitchen, including table and chairs

no bar no restaurant

bar is a little lifeless but it is what it is and prices are good

the ev charger was very convenient and excellent price

i was told i could come into the bar and watch the tv they had there

it was close to where i was working, the food in the bar was very good.

bar had a relaxed and comfortable atmosphere

a lovely bar downstairs with a great restaurant

although a pub i heard no noise from the bar even on a busy friday night

had to go to the bar to ask for toilet paper which was not provided in the room

a great pub atmosphere lovely locals would stay again little lad behind the bar was a very

3 of us, had some 14 families members join us for last minute food and drinks, bar staff were brilliant

food was delicious and bar had a great vibe

i ate in the bar this time and had the burger, which was excellent

lovely clean warm and quiet room. good breakfast, friendly staff & good wifi

wifi connection overall across the hotel / room wasn't very good

wifi was a bit weak.

good wifi signal

comfy bed and fast wifi

wifi very good

free wifi and

very comfortable stay . excellent breakfast. excellent free wifi

wifi is very poor, really bad signal - only negative!

new tv was a nightmare i had to stream off my phone because no channels were available wifi didn't work etc but no big

have any tea/coffee facilities, the pub was closed and not everyone wants to go down in the bar area, especially if there on there own

and very helpful, the hotel is very clean with daily housekeeping, excellent location, thriving bar ud83cudf7b at good value prices, lots of restaurants and take aways on the doorstep

a fight outside first time in all the times we have stopped there this has happened however the bar staff dealt and tried to defuse the situation as best as they could but someone clearly could

received a warm welcome when i checked in at the bar, so after leaving my luggage up in my room, even as a lone female traveller i was happy enough

was cheap and cheerful with great staff and friendl clientelle,,also great bar facilities downstairs

ce bedrooms/bathrooms, good wifi, electric vehicle charging facilities, nice food and drink along with a decent fitness centre)

room was great for working - good sized desk and wifi connection

rooms are spotlessly clean, more than enough towels, fee wifi and tea & coffee making facilities

wifi could not get onto the wifi

clean room, good wifi for online meeting, nice breakfast.

appearance of the pub inside and out is very clean & warming the owners & the bar staff are very pleasent & helpfull the atmosphere of the regulars are relaxing & friendly, the

was delicious and plentiful, asked for early check in and this was facilitated

friendly bar maid for check in and breakfast services

bar was

we had a nice drink in the bar when we got back

location was a little difficult to access by foot from the train station the wifi didn't reach to our room the breakfast could have been better (just cereal and (-) maybe they could invest in wifi too support this (-)struggled to get the wifi to work, however the staff were most helpful in helping me sort this out (-)the wifi quality is very hit and miss. (+)unpretentious food; great beer; comfortable beds; christmassy cheer; pleasant staff; good wifi; and a hearty breakfast (+) good wifi (+) the room was clean and quaint, with great wifi, and just a quick bus ride to durham (-)the wifi didn't extend to our bedroom sadly. (-)we didnt get a chance to wifi so it is important :/ (-)wifi connection didn't work in room (we were in room 8) - needed to sit on landing to get connected

i loved that the bar was open and available for us to sit in, even with a small toddler

lovely welcome from the staff, parking easy outside on the road, and the most comfortable bed ever

location, parking, the room and a very friendly pub

location of bus stop perfect for travelling without worry of parking elsewhere

food was excellent, both breakfast and evening meal with a very good selection

good breakfast

food, comfortable bed, excellent shower, wonderful breakfast and friendly staff

room was lovely great breakfast too

beautiful room. super friendly staff. breakfast was fantastic.

great carvery and breakfast as we decided to stay over.

substantial, delicious, well cooked breakfast which was included in the price

excellent breakfast . there is nothing i can fault about this hotel. !!! superb

location is perfect for our visits and to have the option of the restaurant and bar with wonderful food is so convenient

the staff are really helpful and friendly,food is delicious, breakfast and evening meals

also good wifi

wifi did not work, told staff and they just smiled and apologised but did nothing

the wifi didn t work properly and also bar area was very cold with air conditioning

wifi in our room, only in public areas, the bed was the worse we ve slept in - both woke with

bed too hard. hotel wifi was weak in room 103.

no contact whatsoever with the staff ... could of done with a breakfast....

they allowed us to cook breakfast in their kitchen even though they do not do breakfast

we requested an early check in, as we were attending a birthday lunch and were contacted within half an hour to

access to any breakfast facilities or kitchen

stay here was everything we needed for a perfect night away the hot tub was great and i loved the kitchen facilities in the suite the staff were so helpful as

the night porter

d thanks to the chef)

we had an evening meal which was superb and the breakfast in the morning set us up for the day

waited over 30 mins for breakfast to arrive.

the bar is cosy and comfortable whilst the restaurant food is excellent

great wifi connection (better than premier inn (-)nothing really! because of the location the wifi is poor. (-)one tiny niggle was the wifi was rather haphazard. it wouldn t put us off coming back though! (-)the wifi was free which is nice, but very slow (+)room was very clean . shower was good breakfast was top notch . parking good . wifi good (-)tv reception and wifi so bad to be as good as useless

lots of off road parking and a warm welcome

setting, lovely and quiet, car parking plentiful, owner and staff amazing, immaculately clean, lovely breakfast choices relaxed

location for our needs with excellent off road parking

warm,comfortable, on one level. plenty of parking. staff were very friendly and helpful.

checked in early , warm welcome from everyone in the bar too

the bar was very good, with a great atmosphere and friendly

early check in without any fuss, and relaxed check out

great bar

early check in

there was a good selection of cooked options for breakfast

a little bit of class is the honesty bar with homemade creations

gem of an hotel, the decor is beautiful, the hotel is kept spotless plus the breakfast was absolutely delicious cooked to perfection

the welcoming staff, the lovely english deco, the yummy breakfast to the cozy room

the breakfast was amazing and the staff were warm, friendly, and welcoming

cosy, quirky and a lovely place to stay. great wifi!

wifi didn't work or accessable later in the evening or early morning

wifi tv and nice shower gel/shampoo

good parking, excellent wifi, tasty breakfast

and then helped me connect to wifi

difficult wifi

good wifi

spacious and comfortable rooms. king size beds. fridge and safe in room. free wifi

the wifi was good quality and easy to connect to

dinner (mp white's) was excellent, as was breakfast (+) very friendly reception staff and wonderful breakfast (+)choice of cooked breakfast on top of buffet continental selection (+)room was fantastic and the breakfast was amazing (+)lovely room very clean breakfast was lovely staff were very pleasant (+)room, breakfast, location, friendly staff where all wonderful (+)lovely room, with lots of character. the breakfast was excellent. staff were very friendly. (+) the hotel was very unique and quirky in the rooms, very clean and the breakfast was lovely it was also my birthday and the hotel had my room decorated with a card, badge (+) best breakfast in a fantastic dining hall

the staff couldn’t do enough when we arrived, had a drink in the bar and had a great breakfast

bar was great as was location

an early check in which was super helpful

fab location five mins from centre. citypubhotel bar and staff fab also .

the bar has a great atmosphere we will definitely be

i was not impressed by the fact that i had to pay extra to have 24h wifi in the room

gym just what i needed wifi fast

wifi wasn't free.

how confusing the supposed free wifi was to organise. ended up having to buying it.

do enough for me, ordering taxis, arranging the spa visit with my daughter, sorting the wifi

in keeping with the style of building, very warm in bar on a cold day/night

two girls behind the bar are very polite and helpful

breakfast bar was ok but the milk was not cold enough for my liking.

for a slightly early check in

the bar downstaire was super nice

no phone signal, it wasn t until we tried an alternative wifi that we could even send a whatsapp message so i m not sure why the other 2 were even listed

signal did not work struggled with wifi signal if your staying for work and need good internet probably not the right

my point of view - internet: the internet is slow and we had some troubles connecting to the wifi

re the room comfy bed, fridge, wifi smart tv lovely shower area

wifi poor in rooms. could do with installing wifi boosters to increase signal.

the breakfast was served hot and all cutlery and plates were very clean

i leave for site before breakfast is served

rooms are spotlessly clean, friendly staff and a great pint and breakfast

informal. super friendly hosts. good links to durham. breakfast great.

from welcome fresh clean room people from the area who sat in the bar made me welcome

beds lovely. great wifi and working space. fantastic breakfast offer.

super wifi

not great wifi and since i went for business this was crucial for me...

wifi a bit dodgy. there's nothing else i can think of.

and efficient wifi service

he came in the bar and into the breakfast room

easy to find and plenty of free parking available

) very good value for money the local ipa on draft at the bar was very nice

excellent breakfast. secure parking for bike

walk from station (uphill), beautiful beer garden, lovely staff, good bar selection and prices, lovely clean decour, very affordable, nice bathroom and very comfy bed,

special mention goes out to the bar staff, who were very polite, friendly and, in phoebe's case, quite gregarious

very friendly staff, and nice bar area to get a

the bar and garden room downstairs were beautifully presented

the dishes in the bar were really delicious

service from the guy on reception who helped set up the kids beds and was so friendly and helpful he was

colin also organised taxis for us and checked out spa times, amazing service

and we had to turn heating off it was so warm staff were very helpful nothing any trouble to them gym and food a great

paying supplement for gym use

table and chairs in kids area for breakfast not clean

dining room service from the kitchen at times was poor

kids friendly ( goodie bags at arrival for kids, snacks for the road at the departure ) - the

bed was fabulous breakfast via room service was very poor

room service was simple and effective , although it states on booking, your price included for

there is bar meal option for more casual dining - though the bar is relatively small and cosy / intimate so

good breakfast, good wifi

wifi

the wifi was down didn't really bother us as we were trying to stay away from work stuff,tills went

wifi not working

no printed information in the rooms regarding wifi, meal times, menus, house rules etc

free wifi, free parking right outside

wifi and phone signal weren't the best.

could not get a safe wifi connection. and we would have preferred firmer pillows.

was no wifi upstairs - despite what was advertised

wifi in the room was non existent and there was not much 4g signal, the latter nothing to do with

wifi connection was awful

wifi very poor

wifi was really bad which we needed due to having a poor phone signal, we could only get wifi

negative is the tv channels were a little dated and poor wifi connection but not really a necessity for me

update needed on wifi, particularly superior rooms area of

breakfast, amazing selection, everything fresh and cooked to perfection

staff. room. chapel. wedding barn. parking. location. tea. late check out.

lovely decor throughout and really good breakfast

the venue itself is in a beautiful location, and i couldn’t fault the cooked english breakfast the following morning

nothing to not like , maybe the drinks at the bar could be a bit cheaper

an old tv that did not work and no wifi

contrary to information on booking, no wifi

information given on check in ie breakfast, wifi, covid 19

bathroom every 2 minutes; the tv only worked on some channels - no bbc; the bathroom was dirty; wifi didn't work; breakfast was shambolic and tasteless, not easy for a full english breakfast

wifi access

wifi was good and much needed as we were reluctant to use the post-brexit roaming (expensive (+) good wifi, shower,proper bath towels,tea and coffee (-)wifi password in room was wrong

easy to find with plenty parking just off the road

they provided a travel cot on request and gave her her own breakfast with appropriate plate and cutlery

the breakfast waa fine good choice and well cooked

the cost of the room including an excellent breakfast was also exceptional value for money

wifi was intermittent

wifi was hassle free and they had usb charging ports

being an old building unfortunately the wifi didn t reach my room

the suggested wifi router was not available - not a major issue

room above bar with live music wifi conection poor and television reception

the hotel had excellent wifi throughout

there's loads of parking and the wifi is excellent

wifi is provided for free

spent an enjoyable evening in the bar with owners and other guests

parking

everything staff bedroom facilities regulars in the bar downstairs looking to relocate near by .

great bar downstairs and u met some amazing customers in there who let me watch the darts with them

i had a drink in the bar and even got chatting with some of the locals

good location friendly landlady would recommend.good value good shower bar downstairs

our 70s , brought back so many memories of what places used to be like atmosphere was brilliant , bar staff friendly locals friendly , saturday night was busy , for the price we paid we loved it ,

access to and exiting from the room when the bar is shut is convoluted

comfortable room. good entertainment in the bar and staff very present and helpfull

the staff were lovely & one of them was very very kind in helping me in carrying my bara( a shopping trolley on wheels) up to my room

central location close to all shops and pubs. lovely bar to start for a drink.

however, when we arrived in the bar at the time agreed (which was 8am) there were no staff to be found anywhere in the building

with a folder of information on the local area, places to go, places to eat etc and comes with wifi- password is located in this folder

very quiet, nice shower room, good wifi

were in an off-site annexe and the receptionist showed us to our rooms, explained the wifi password, the keys etc

it was very hot in the rooms and i wasn't aware of the wifi

wifi good

the room was very large and immaculate the food was excellent lovely breakfast and the curry we had one night was freshly made and

the staff were all really friendly and helpful and the breakfast was fab

breakfast really nice with help your self tea and good selection of coffee

i stay here once a year for a golf trip, and will do so again

they accommodated our early check in request and loaned us an iron

bed not much gap and no shelf one side for lamp or to put phone beside you at night, very weak wifi, the heating was full on at night with a large radiator so we were absolutely boiling at night

no tv or wifi

wifi reception poor. tv no signal at all. noisy external environment.

wifi was limited to the bar area

to top it off there was absolutely no wifi whatsoever so i walked down the road to wetherspoons to use theirs

wifi was a bit patchy in our room, endeavour. could be its location

very friendly and helpful staff, large spacious rooms, comfortable beds, good sized tv, free wifi, amazing shower

wifi was weak in the castle suite with only some part of the room picking up the router

lovely room and bathroom

have liked the bar and restaurant to be open during our stay but understand the reason it

lovely friendly bar with excellent real ale - best pint of landlord i've had in ages

friendly welcome, quirky room names, lively bar with live music and great breakfast

to richmond square and 2 miles from the barracks, 5 minutes walk from richmond waterfalls ,good size room with a nice bar downstairs

on a brilliant parking spot great service that staff were excellent as well had a lovely bustling bar

lovely welcome from lady behind the bar

ough we were lucky!).ensuite cold.

tv would not show any channels and the wifi was so weak, netflix and amazon wouldn't work

wifi was very poor

had difficulty getting onto the wifi

wifi good but broadband speed poor

on site wifi uses the cloud

wifi

the wifi wasn't very good in the room.

wifi intermittent

wifi is not connection in the 4 floor in my room need to come down to call family that was bad if

free wifi a bonus

i must mention that they have a splendid, reliable and quick wifi

service was excellent the breakfast fabulous, free wifi location spot on parking available free 6pm -8pm and then 5

comfortable room with good wifi

excellent location with friendly attentive hosts. nice spotless room with very good wifi.

wifi was working

the wifi was fast and easy to connect, and the location convenient to break a journey north or south on

quiet stay and good wifi

poor wifi, still awaiting receipt for stay, not enough hot water for bath..

loads of parking

excellent comfortable room .superb bar with friendly staff

food from the bar outstanding, speciality was pizzas and the cooked breakfasts were to die for

stay - loved our very spacious, comfortable room, the staff were friendly and helpful and the bar was warm and welcoming

bar was very quiet as it was out of season, but there was a good range of beers at reasonable

there was no noise from the bar at all and it was nice to open the curtains in the morning and see the sheep in the field

the wifi is too slow,even the bbc tv channels were poor reception with pixelation

free wifi

free wifi without having to log on -

clean spacious rooms, comfortable beds, working wifi, excellent shower, good food

nner and breakfast), but most important, polite, friendly,

one lady bar person we saw was very welcoming and friendly and went out off her way to help us and made ur

thing would be if you wanted an early night bar doesn’t shut until 11pm but perfect for me as was drinking in pub with my dog

no food served in the bar but was told i could get take away

the staff were lovely, the locals in the bar were friendly

town pub, pleasant clientele, great bar staff