very good location

is just perfect for wembley & shops early check in was possible good bar downstairs room service was great lovely

breakfast was very good

for us, it was okay buin case f anyone has kids, they would have problems

for us, it was okay buin case f anyone has kids, they would have problems

very clean and the kids loved the tv in the bathroom

the wifi wasn t strong enough to use on playstation we had brought down to use

no bar open in the evening that i could see.

need to get away from the kids for one day

no wifi and no instructions for parking if arriving by car

facilities include wifi, tv, iron and kettle with cups

were great it was very comfortable lovely bar great outdoor space very convenient for wembley

only problem was the weak wifi line on the second floor, but i didn't have a problem because i had a sim card with internet

we had a drink in the bar before heading out to the event that evening, and the atmosphere in the bar was great

the bar was great and the atmosphere before the match was brilliant, i don't think there would be too

allowed me early check in which gave me time to grab a shower before the match

next to water tank were so dirty i could literally see some orange-ish substance marks on them, wifi signal was not the greatest in all parts of building

wifi connectivity didn't work at all in the room

the bar was great and food was lovely

one at reception to greet and book me in, had to call down at the bar but it was very busy due to the concert that was on

the free wifi was good enough for most things (around 50mbits) (+)very good wifi (+)shower was very good, very stylish and effective and the tv was very modern connected to wifi with streaming apps the room had a very stylish sink with a mirror and was very clean and (+)mattress, comfortable, tea and coffee facilities, clean, spacious (king room), good wifi, secure parking (+)room ( i didn't have to share with others), the receptionist were helpful, i could watch tv, had wifi and was able to charge my phone with my spanish charger

very clean, friendly staff, free and secure parking, great value for money

parking was great, 7 mins to wembley by uber great, and it was very quiet so great for sleep

is just a few meters from the bus stop, the parking is secured with a gate which is monitored by cctv all the time

the best accommodation for the price. free parking. secure parking with gate.

breakfast was lovely,all the staff were really friendly and helpful

my husband used the gym and was very happy with it

bar and breakfast staff very friendly and excellent service

had no record of my booking at 11pm and when i eventually got the room keys and dragged the kids around there was someone already in the room who called my child a c**t

room and bathroom comfy bed air con staff gym parking 24 hours for 18 right outside the property is

facilities were good. liked the gym.

there a little gym too to do exercise and the foot the rueben the chef cooks is top class the guy should be in a

in general very nice and comfy and kids friendly

staff were helpful and amazing with kids

room service would of been good

good value for money in london, decent breakfast, very good free wifi, nice staff.

very friendly staff, very comfortable, great breakfast and good gym.

everything m, esp complimentary late check out and great breakfast. very modern clean rooms

it was welcoming, room service was excellent and it was quite luxurious

strong wifi and good gym facilities

early check in available, near the train station

laundry would be a nice option and perhaps rotating the breakfast options

breakfast fabulous. staff very obilging especially simon

the bed was comfy really nice staff and good selection with the breakfast

was the same no on-site laundry front desk could have a list of restaurants available in the

staff were kind, and offered us a late check out. room was big and clean.

the check-in experience is very good the breakfast is delicious

i did like the bar in the lobby

room service food not that great

fantastic service, rooms were great and even had a gym!

horrible breakfast. limited room service menu.

early check in

wifi is very slow even with all the different connections they have

free parking, early check in was possible

wifi worked great

the bar used as early check in was 10

had booked a room with three beds for our family - assuming the kids could sleep in the two beds and my wife and i would sleep in the first one

giood facilities like wifi and room heating

there was no room service or breakfast.

location is great, the reception team is kind and polite and gave me an early check in complimentary

paying for wifi in room

wifi is even good and super easy to connect to

early closure on bar services, at 23h00 suggest considering until 23h59

would be kind if the room service had gluten free options, for example like a club sandwich with gf bread

couldn't find wifi password in the room.

need to go to the gym regularly and unfortunately the gym air con wasn’t working and the equipment was tired and

the people here are so nice and make me feel homey, cleaning everyday perfectly. wifi was good

excellent wifi

good wifi, comfortable bed, room clean and set up as described, helpful and friendly staff

the heating and the wifi also worked very well

tho we have to pay a bit extra for early check in even like 30 min around , the check in exp

wifi connection needs to be implemented.

wanted a twin room for our kids, but the doubletree is more geared for adults

no kids running around bar at11pm and noise fm event

were attending a wedding reception and although it was busy, the bar staff could have been more friendly, especially when the bar was closed at 12

for wonderful darkness, lots of electricity sockets, lights, space, clean, comfortable bed, good wifi, hot shower, good soundproofing, close to metro/tube, 10 mins walk to ealing broadway, big

beds were very comfortable, the air conditioning was excellent, and the free wifi was excellent also

room service

there could have been more electrical outlets in the room; wifi was not very strong

are small, the hotel is a bit far from the train station so it is challenging with kids

the room service was nice and quick and the whole check in and out was smooth

facilities in room

obably they forgot).

but this didnt affect the kids as they were fast asleep

we didn't realise until a few hours into our stay, it melted some chocolate the kids had bought

room was comfortable, the wifi was good, and everything looked clean

breakfast was great.

amazing room, wifi, food, staff

no laundry

breakfast could be a bit better, quite basic selection

bar with drinks and limited menu available for late snacking

safe parking- lovely grounds

food at bar was ok. operating hours not very late 10pm or so. i missed breakfast

the staff were extremely friendly and helpful, the food was good - excellent breakfast

, location , staff , rooms, early check in was just so accommodating best ever overall value for money hotel i ve ever stayed

location, good bar restaurant, all staff interactions throughout different parts of the hotel were great

there is a few parking spaces on site which is a life saver and it has everything you need

were great hence us coming back and will continue to do so location great and had some parking very comfortable stay and fridge helped

bill gates and co would of loved it ive never known a hotel with such fast unbroken wifi

the wifi

parking was an issue but staff did thier5upmost to help

all in all - basic but did the job and my son had free parking too

free parking as

very good wifi and unlimited free

weren't expecting much due to the reviews but for 65, we had a comfortable clean room with free wifi, free parking, fridge in the room, tv, continental breakfast, excellent location for transport

lots of school / college kids for last two weeks so was noisy in rooms at

either too hot or too cold, it was noisy when i was going to sleep i could hear people talking, kids playing and slamming doors and you couldn’t move the shower head up or down so i had to

location, off road parking, helpful staff, comfortable bed, good facilities, unexpected

it has plenty of parking, is in a lovely location by the river, the staff were friendly and helpful and it was

nice rooms, good transport links, parking and above all else, a super friendly welcome

and clean, great facilities in the room, great location with good parking and near local amenities, cant fault

maybe dont stay here if youve really young kids, or cant stand staying somewhere that isnt like a show house or 4 star hotel

wifi worked well

the room was clean, bathroom looked new, wifi worked really well

problem with wifi

bed was really comfortable, staff was great, quiet location, wifi

early check in - no waiting

it was clean and good parking

free wifi free parking

tea coffee etc plus wifi

the reception staff were super helpful and really kind to the kids. genuinely nice people.

great laundry facility right next door

sometimes there was some noises

99 free anytime fitness gym access was a bonus

thin walking distance)

there is laundry next to it and also the gym, opposite there is tesco and walking distance to cafes and

no laundry or local laundromat. no hooks to hang things on , no bowls for microwave.

i was disappointed the bar area was closed for refurbishment i would of liked to of known this prior too coming

provide more services like laundry cleaning, slippers and higher quality toiletries in the room, more channels on the

has free wifi and comfortable beds i had a 2 bed room but was next to kitchen

no laundry facilities or laundromat close by

and for 2 hours early check in they charged additionally 30

amazingly helpful and friendly staff. the breakfast was awesome

plenty of parking and they let me park early and leave late which was

parking space and good breakfast

breakfast freshly cooked very comfy bed plenty of parking spaces

wifi code not provided in the room )was lucky enough to stop another guest in the

wifi was great in the room and we were given the code straight away

wifi was decent

nothing it was perfect, although wifi didn't always work for me.

hotel clean ,wifi is good

the rate is room only and there is a well stocked bar in reception

good room reception and bar 24/7 good location clean

the wifi was great too which is important when i'm travelling for business

also liked the fact the reception had someone 24/7 and a small bar if you wanted a drink

did not like these kids that hang around outside

free parking and wifi

friendly and helpful staff the personal approach good breakfast nice bar clean silent very close to underground and train loads of shops in the vicinity should you stay

for my stay the parking was perfect

price, lovely reception bar area

he refused to replenish tea & coffee - it s not room service - i just wanted to replace what had been used

shepherd's bush is so central to everywhere. great shopping. lovely bar staff.

- one day they did not vaccum the room

flexibility for check in even though i arrived at 2pm, the receptionist insisted i had to pay for early check in

and gym were not accessible

immediately upgraded, kids felt like they were

not eat breakfast at the dao so i cannot comment

there was a kitchen

the wait at breakfast sometimes a bit excessive

breakfast menu needs some greens and vegies and vegan options too

the gym was very small, barely worth mentioning, and there was an issue with unlocking it.