immaculately clean and tidy from the room, bar area, restaurant and staff

the staff from reception to bar to restaurant to breakfast to dinner to room cleaning all served with a smile and a friendly

trying to find a negative but couldn't,it's a lovely hotel great bar and beer garden, great breakfast and the staff are so nice always smiling and couldn't do

great bar and restaurant and excellent breakfast

all bar areas are clean, and the room is comfortable

having to go into pool with 13 and 10 yr old

the wifi was good and able to work effectively without upgrading

beds lovely, helpful staff food quality all ok (we got room service breakfast & ate tea in the restaurant) room was (-) not been offered the breakfast vouchers (+)breakfast (+) breakfast is amazing and the king suite is gorgeous (-)breakfast in room late and cold because of that (+)the cooked breakfast was fresh (*) good breakfast however we were not very happy with the food in the restaurant we ordered but we would (+)buffet breakfast was fantastic. (-)very small plates at breakfast (-)ordering my eggs which came out before my hot breakfast

the bar prices were pretty high to be honest,

spa facilities are great too and the location is so peaceful and quiet

there's even an ev charging point at the hotel ground

hotel we went swimming and used the gym facilities breakfast is very good with a good selection

a few sun beds in the spa wouldn t go amiss if you were going to spend a whole day there

wifi strength very poor in the bedrooms which is nt great for work purposes.

friendly professional staff. weights& pool

i couldn't get a good wifi signal in the room. had to tether from my phone all week.

the food in the pub/restaurant was good value, and again the bar staff were welcoming and friendly

friendly staff, offered room service at no extra cost, easy, free parking

staff were polite and helpful from reception to breakfast and bar staff couldn't fault anything

easy staff, beautiful looking hotel, amazing food and lovely drinks, easy access and parking, ideal for our getaway to the

would have been nice to know about the kids entertainment program the hotel puts on

location is so peaceful after a busy day and the bar area and restaurant were a grea5 place to relax

we had a few drinks at the small bar then headed out to a restaurant in town so cant comment on the food

room was massive. great for kids. dvd player in each thr kids beds.

to do onsite and we was made up to let my grandchildren experience the boat slide opening up the kids love it wow yeah it's

from house keeping to bar staff including breakfeast hostess are fantastic, vicki is lovely

great location and plenty of free parking

with breakfast and there's a really nice pool, jacuzzi, steam room, sauna and modern top spec gym

the wifi was good

spa facilities very disapointing run down shabby looked unclean

for what we wanted, staff in the bar were super nice

top pub we were all made to feel very welcome. bar staff spot on

the bar downstairs had a good selection of beers and wines

easy and great location.. not ce bar staff and very accommodating

the girl who worked behind the bar was lovely and friendly

breakfast gym room cleaning every day staff very helpful

limited and uninspiring alcohol selection in bar lack of water in room

however not to fault the staff, they accommodated us with late check out time to make up from the terrible sleep

requested an early check in as i was staying for a colleague's wedding being held nearby

the breakfast is absolutely delicious

my kids didn't want to leave

great that it includes car parking

also no phone in the room for room service

i had difficulty connecting to the wifi with no password given in the room information

maybe a few suggestions, later serving restaurant, less wait for breakfast, easy access to room service, like bottled water and such

the flexible late check out, it was quiet and staff were friendly

it was nice to have a cinema set up for the football and a gym

the gym was nice and air conditioned, the bar area was very nice and the room was great

only weak point was the wifi

the gym was nice and air conditioned, the bar area was very nice and the room was great

very dated, no air conditioning, sat night went outside and loads of kids hanging by the door as a prom taking place, alot of screaming and revving of cars, couldnt sit

we paid for a gorgeous evening meal and a really nice breakfast

good location and free parking, value for money, clean & tidy, staff friendly and helpful.

00pm reception lady was lovely , bar staff were great lovely sitting in the outside area at night atmosphere was great bed was so

the reception & bar area are beautiful, the staff friendly & helpful. the beds very comfortable.

especially the spa tub

when we got settled i went down to talk to reception about the restaurant and the spa they mentioned on check in

spa was amazing felt like were the only people their the staff were that

felt welcomed, lots of room..staff was lovely and as a family. kids loves this.

instead of radiators as it was so cold , radiators did get really hot no cover and 1 of the kids burnt her hand so becareful

clean friendly hotel. excellent bar and meals

food in the restaurant was really good and breakfast was brilliant and served with a

breakfast was exceptionla the staff were great got in very late so to late for wifi use did i say the breakfast was great cos it was the full english freshly made with high

hot food for breakfast had been under heat lamps for to long but when asked they made me fresh scambled

the restaurant and bar area was very good, the food was very good. the wifi excellent and quick.

food available from breakfast to dinner

kids shouting at the dart board.

near motorway,good value nice rooms and good bar with good restaurant at a fair price

location is perfect for me cos to the motorway and there is a great bar and restaurant on

rooms, staff so friendly and accommodating to your needs to early check in

staff, location, rooms, bar , cleanliness

room, very comforting after coming back from the all nighter :) also convenient downstairs bar and an easy walk to wigan town

drinks are cheap in the bar ud83eudd2a

very querky. comfortable bed's. although there is a bar downstairs we didn't hear any noise

food was excellent and having ev charging points was a bonus

they even have ev charging which helped me immensely for my forward journey

breakfast buffet was excellent

will do there best to help you, breakfast amazing, always stay here when i go out with my big kids highly recommend the pkace, inside quite stunning aswell , try it out

government give them per day and how much they had left from their daily allowance to feed their kids

the gym, spa was excellent, staff always helpful

banners and decorations under our beds, would have liked a fridge when travelling with baby and kids for milk

huge room,excellent facilities ,lovely spa pool,jacuzzi,great food and the most friendliest and helpful staff

banners and decorations under our beds, would have liked a fridge when travelling with baby and kids for milk

wifi worked well

location, facilities around it like ev charging, mcdonalds, costa, m&s etc

was fine, cheap and cheerful, staff were pleasant and amicable, we needed a hotel with an ev charger which this offered on our way south

bed sofa was uncomfortable for kids no tea or coffee making facilities

the sofa bed has 2 mattresses on top of each other, so it was too soft for 2 kids to sleep on it

easy access to ev charging point. very pleasant staff.

wish bar was available till later

due to no fault of the hotel the bar was closed on the thursday night.

very clean, bar on site, staff very helpful

fantastic entertainment in the bar on good friday night

lady behind the bar and counter was lovely

good size room breakfast was fantastic

there is a swimming pool without any additional charge unlike in other places, you can use facilities even after check

the facilities were excellent with the bar open until 2am and room service available until 9

breakfast is always a treat

the spa is a real added bonus, pool, jacuzzi, steam room, sauna and we'll equipped gym

this hotel and bar especially the bar section has everything a customer needs to enjoy themselves

were greeted in the bar by a lovely friendly young man he took us to our room & showed us the breakfast room ( which we

also the bar below has a great pint of guinness at a very good price

no noise from the bar below

the bar downstairs is welcoming, the staff and locals are really friendly

complimentary late check out

limited facilities. no restaurant, bar, room service do to covid.

comfortable room, excellent value with lots of parking

not enough choice on breakfast as some people aren't able to eat what you offer

parking facilities, staff helpful and friendly, room clean and comfortable, breakfast great

pool, room, sauna, steam room and lauren on reception couldnt of been more helpful

bar and restaurant upstairs,i never ate there but meals looked nice, i had a drink at the bar,very

comfy bed, great wifi, good breakfast

adjacent to m6. very comfortable accommodation, spa facilities and good restaurant.

the gym is a real plus for this hotel. the restaurant is a very good one with excellent service.

was very good as we had long days ahead of us at the open golf at hoylake, the second morning travelled to leeds bradford airport for a holiday to bulgaria

lack of alcohol in the bar for cocktails, not alot of choice of cereal

were lots of kids there running around and doing gymnastics in the reception / sitting / eating area

the funky pictures on walls in bar and lounge, bar staff and reception staff were lovely, refreshing to see young adults who like

good facilities like bar and

good sized room, easy parking, close enough to the airport and very reasonably priced

all the staff were great with the kids and i would highly recommend this hotel

gym was a great addition clean and friendly staff

only issue was i ordered room service breakfast but it never came although i waited all morning for it

jack and jack go above and beyond to ensure you have all you need after hours, should you need room service, a drink from the bar, a taxi or anything else

the bar restaurant was such a good vibe x and when i went to my room it was so unique x

lovely room. bar and restaurant on site. very clean and comfortable.

bar & restaurant were nicely decorated

worried as i knew it was above a bar but was amazing and quiet

the location is great and within easy walking distance of a decent selection of bars and restaurants on monton road, or of course the riverside has it's own restaurant and bar but

clean. early check in. great food

mechelle was also very helpful with all the company at the bar too

as none in the room (we were there 2 nights) that was fine as some were left while we were in the bar but room was not made up next day and we had no toiletries (unlike other rooms) the whole stay

room was lovely, the bar and food was excellent along with very friendly staff

friendliness and helpfulness of bar staff and little warm touches like porridge in my room

furnishing in a scrupulously clean room, with a comfortable bed, efficient shower & good tv/wifi

pool and gym

nice hotel good location recommend it good variety for breakfast staff helpful at bar as wel

with a fabulous smile, asked me my allergy info and then personally walked me round the breakfast bar and gave me information on items which i found really helpful

this is a gym and is not a leisure centre/ suite there is no pool, no sauna, no spa

plenty to choose from at breakfast

the hotel bar was great too, felt like you were on holiday kind of

also adding weights to the gym

£50 refundable deposit and bar is a little lacking for drinks

great comfortable room, very clean. good choice for breakfast and bar was reasonably priced.

waffle maker was especially appreciated by the kids

lots dog around ,dog in restaurant ,dog in the gym with kids

negative points though: 1) unfortunately, since years, this hotel has problems providing wifi

or possible to have room service nd some of the staff in the bar weren't very helpful

the adult fish and chips was awful - kids sized portion of (almost black)chips and a limp, soggy piece of battered fish i could've got

room service was excellent and the facility quiet and neat

room service took my white t-shirt by mistake with the bedsheets and when i complained they told me

room, the reception and bar area and the restaurant area were very good clean

clean, good room service, near to all commutation al facilities

good room, good parking facilities.

tdoor pool and jacuzzi

we ordered room service which was by dennis, he was fantastic, couldn't do enough for us

free wifi access, in todays world of instant connectivity this is not really appropriate

hotel everybody was so helpful and it was great to have use of indoor swimming pool at david lloyd breakfast was good

accommodating staff both in bar and reception, great facilities in david lloyd leisure centre

later, we spent time in the spa facilities steam room, sauna, and swimming pool all of which were excellent

excellent gym facilities

stayed for three weeks and had a great experience, mainly thanks to the amazing staff in the bar and kitchen

we then visited the bar and enjoyed a beer in the lovely outdoor area, before taking a walk by the lake, which was so

free parking and quiet

really good location. comfy beds and very clean room. easy early check in.